

Profiles in Risk
Insurance Nerds
The largest insurtech podcast going on 700+ episodes. This is not your grandpa's insurance industry!
Episodes
Mentioned books

Mar 3, 2019 • 45min
E142: Tony Steuer & His New Book, "Get Ready!: A Step-by-Step Planner for Maintaining Your Financial First Aid Kit"
Are you financially prepared? Should you find yourself, in say, a natural disaster, are you prepared? There may be no electricity for days, thus no internet, no credit cards, no ATMs! Are you financially prepared?In this episode, I spoke with Tony Steuer. Tony is back to discuss his new book, "Get Ready!: A Step-by-Step Planner for Maintaining Your Financial First Aid Kit". CONNECT WITH TONY STEUER: LinkedIn - https://www.linkedin.com/in/tonysteuer/ Homepage - https://tonysteuer.com/ Get Ready! Amazon - https://amzn.to/2TcJ5ib MENTIONED IN THIS EPISODE:Dropbox - https://www.dropbox.com/ iCloud - https://www.icloud.com/ 1Password - https://1password.com/ OmniFocus - https://www.omnigroup.com/omnifocus/ Tyler Cowen's Writing Habits - https://www.writingroutines.com/tyler-cowen/ SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar

Feb 28, 2019 • 25min
E141: Thomas Sheffield, SVP Specialty Claims at QBE, on Claims, AI & Analytics
In this special episode of Profiles in Risk, I preview The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 - Chicago) by talking AI and claims with Thomas Sheffield, SVP of Specialty Claims for QBE. We discussed:ABOUT THOMAS- Thomas, can you describe what you do?- What is the challenge in managing claims from Specialty lines vs traditional claims?ABOUT AI- There are many "definitions" of AI, how do you define it?- How are AI and analytics changing claims? If possible can you provide examples?- Many people worry about AI disrupting their jobs. What will be the responsibility of claims professionals in a world where we are swimming in data, analytics, and AI?ABOUT YOUR SESSION- What is the title of your session?- Who should attend?- What are you hoping to have them learn from your session? Insurance Nerds is pleased to be helping Insurance Nexus promote this conference. Save $200 by using discount code: INSNERDSAI200 at https://events.insurancenexus.com/analyticsusa/?utm_source=INS+Nerds&utm_medium=event+listing&utm_campaign=5010 CONNECT WITH THOMAS SHEFFIELD: LinkedIn: https://www.linkedin.com/in/thomas-sheffield-88402125/ SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar

Feb 24, 2019 • 36min
E140 - Kevin O'Brien, President of the Inland Marine Underwriters Assoc (IMUA)
From the outside insurance seems like a monolith. The industry is really an ecosystem though. Products and business models for different lines of business are quite different from one another. Expertise in one line does not mean you have expertise in others, and so insurance professionals must spend an extensive amount of time highly focused in an area.In this episode of Profiles in Risk, I spoke with Kevin O'Brien, President of the Inland Marine Underwriters Association (IMUA). We discussed the benefits of a professional organization for inland marine professionals. Inland marine insurance is highly specialized, requiring its own training, underwriting, production and brokering. The IMUA facilitates all of these for these professionals. CONNECT WITH KEVIN O'BRIEN:LinkedIn: https://www.linkedin.com/in/kevin-o-brien-5832703/ IMUA Homepage: https://www.imua.org/ Annual Event: https://www.imua.org/ev_calendar_day.asp?date=5%2F19%2F19&eventid=2 MENTIONED IN THIS EPISODE:The Beatles White Album: https://amzn.to/2E7WHkA Inland Marine Designation (AMIM): http://bit.ly/2Nru59X BOOKS RECOMMENDED BY KEVIN:The Builders Risk Book by Stephen Coombs: https://amzn.to/2Eclc01 How to Win Friends and Influence People by Dale Carnegie: https://amzn.to/2EtDafA The Hamilton Affair by Elizabeth Cobbs: https://amzn.to/2XlwPKQ Beneath the Scarlett Sky by Mark Sullivan: https://amzn.to/2EtpMIu SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar

Feb 20, 2019 • 53min
E 139: AXA XL Construction, Gary Kaplan and Justin Gress
On this episode, Carey Anne Nadeau interviews Justin Gress and Gary Kaplan of AXA XL Construction business line. We discuss their team’s innovative approach to talent development, identifying insurtechs, and piloting new technologies. Gary Kaplan, President of Construction at AXA XLGary is a highly disciplined and results-focused leader with the proven track record developing and motivating high performance teams. As President of Construction at AXA XL, he is responsible for all six P&C product lines including Property, Primary Casualty, Excess Casualty, Professional, Pollution, and Subcontractor Default insurance.Justin Gress, Director of Strategic Operations - Chief Operating Officer at AXA XLAs the Chief Operating Officer (COO)/Director of Strategic Operations for AXA XL, Justin is focused on owning and driving our overall Operational and Strategic Plans across Canada and North America Construction. He reports to the President of NA Construction and the CEO of AXA XL Canada. Justin has written multiple articles, including: “Constructive Conversations: Building customer-focused operations”FastFast Forward – December 2018https://axaxl.com/fast-fast-forward/articles/constructive-conversations_building-customer-focused-operations “Getting started with continuous improvement”FastFast Forward – September 2018https://axaxl.com/fast-fast-forward/articles/getting-started-with-continuous-improvement“Show Me the Money! Using Data to Drive Cost-Effective Innovation in the Construction Industry”FastFast Forward – January 2018http://xlcatlin.com/fast-fast-forward/articles/show-me-the-money_using-data-to-drive-cost-effective-innovation-in-the-construction-industryGary Kaplan shared the following resources, many of which are mentioned in this podcast: “Building a Customer-Focused Business from the Ground Up”Carrier Management Magazine – August 2017http://www.carriermanagement.com/features/2017/08/29/170669.htm?bypass=45489cad35a94e724cd4d9ead76b3c02“The Benefits of Having One Insurer to Meet All of Your Needs”Reuters – October 2018https://www.reuters.com/article/idUSWAOAX382RRD3189Q “Business planning that looks beyond the bottom line”FastFastForward.com – August 2018https://xlcatlin.com/fast-fast-forward/articles/business-planning-that-looks-beyond-the-bottom-line “A winning formula: Customer-centric business strategy”FastFastForward.com – June 2018https://xlcatlin.com/fast-fast-forward/articles/a-winning-formula_-customer-centric-business-strategy “Keeping ahead of competition”FastFastForward.com – April 2018http://xlcatlin.com/fast-fast-forward/articles/keeping-ahead-of-competition “4 Keys to Incredible Employee Engagement”Science of Story – April 2018https://scienceofstory.org/4-keys-to-incredible-

Feb 15, 2019 • 46min
E 138: Dave Kaufman, Insuring Ohio's Future
Carey Anne Nadeau interviews Dave Kaufman, CEO of Motorists Insurance Group and member of ‘Insuring Ohio Futures’. In this episode, we discuss the human capital shortage in insurance and the state of Ohio’s approach to rebuilding talent pipelines.

Feb 10, 2019 • 55min
E137: Building An Insurance Company On Technology with Guest Werner Kruck, COO of Security First
Back in late 2018, Wesley Todd of CaseGlide and I were discussing the state of the insurtech world. We decided how interesting it would be to discuss building a tech-centric insurance organization with people who have decades of experience actually doing this. So, in the first of a many part series in 2019, Wes and I co-hosted an interview with Werner Kruck of Security First. Werner is a veteran of Florida insurance, perhaps the toughest insurance market in the world. He is part of a team that has built Security First. We discuss technology (the good, bad and ugly) and the Florida insurance markets.CONNECT WITH WERNER KRUCK: LinkedIn - https://www.linkedin.com/in/wernerkruck/ Security First - http://www.securityfirstflorida.com/ SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar

Feb 6, 2019 • 50min
E136: Brandon Schuh, Podcast Host of Risk Radio
Carey Anne Nadeau interviews Brandon Schuh, fellow podcast host of Risk Radio. In this episode, we discuss the ways insurance podcasts are benefiting the industry and how even casual listeners can contribute. To listen to Risk Radio, subscribe on Itunes: https://itunes.apple.com/us/podcast/risk-radio/id1449923455?mt=2

Feb 4, 2019 • 45min
E135: Daniel Burton, Founder of Dronebase
In this episode of Profiles in Risk, I spoke with Dan Burton, founder of Dronebase. Drones are reshaping our ability to capture and work with high-resolution imagery. For the insurance space, drones will re-define our ability to capture data for inspections & claims.CONNECT WITH DANIEL BURTON: Home Page: https://www.dronebase.com/ LinkedIn: https://www.linkedin.com/in/daniel-burton-28711789/ BOOKS RECOMMENDED BY DANIEL:Books by Robert Heinlein: https://amzn.to/2t4tqlq The 3 Body Problem: https://amzn.to/2t2RPbj SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar

Jan 28, 2019 • 49min
E134: David Wald, CEO & Co-Founder of Aclaimant
Timing is a critical element to a successful workers compensation claim. Delays in reporting and treatment can exacerbate the claim costs. For each week delay in reporting a claim, costs go up 10%...for each month, the claim doubles. In this episode of Profiles in Risk, I spoke with David Wald of Aclaimant, an comapny using technology platform "to engage the employee, employer, and insurance carrier in making workplace incidents everyone’s responsibility". Aclaimant has been nominated by Business Insurance as "Insurtech Team of the Year": https://aclaimant.com/blog/2019/1/28/aclaimant-named-a-finalist-for-business-insurance-insuretech-team-of-the-year CONNECT WITH DAVID WALD: LinkedIn: https://www.linkedin.com/in/davidawald/Aclaimant Homepage: https://aclaimant.com/ MENTIONED IN THIS EPISODE:Slack: https://slack.com/ Trello: https://trello.com/ Salesforce: https://www.salesforce.com/ Zoom: https://zoom.us/BOOKS RECOMMENDED BY DAVID: Books by Malcolm Gladwell: https://amzn.to/2FY7h0HFounders at Work: https://amzn.to/2TnlDuB SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar

Jan 27, 2019 • 60min
E133: Mark Habersack, Director of Risk Management for MGM Casinos
When it comes to Risk Management, insurance plays a small part of the day to day art of managing corporate risk, especially for a Vegas casino. In this episode, I spoke with Mark Habersack, Director of Risk Management for MGM Casinos about Risk Management and all of the wild and zany stuff that keeps him up at night. CONNECT WITH MARK HABERSACK:https://www.linkedin.com/in/mark-habersack-8867924/ MENTIONED IN THIS EPISODE:RIMS: https://www.linkedin.com/in/mark-habersack-8867924/ Hillsdale College: https://www.hillsdale.edu/ Deidre Wright: https://www.linkedin.com/in/deidrewright/ BOOKS RECOMMENDED BY MARK:Start With Why by Simon Sinek: https://amzn.to/2MCfHew Leaders Eat Last by Simon Sinek: https://amzn.to/2MzmOo9 Raving Fans by Ken Blanchard: https://amzn.to/2WnINTu Jack Welch and The GE Way by Robert Slater: https://amzn.to/2WpCuyH The World is Flat by Thomas Friedman: https://amzn.to/2WqbSxV Who Moved My Cheese by Spencer Johnson: https://amzn.to/2SgExpW Fish Sticks/ Fish Tales by Stephen Lundin: https://amzn.to/2Wqc1RZ SUBSCRIBE AT:Buzzsprout RSS: http://www.buzzsprout.com/87086Google Play: https://goo.gl/WMAvW4iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7MiYouTube: https://goo.gl/1Turar