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Preparing for the Unexpected

Latest episodes

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Jan 16, 2025 • 54min

Risk for Business Advantage, Metrics, and AI w/ David Young

Join me as I talk with longtime experienced Innovative Resilience & Business Continuity Leader, David Young, as we talk about Presenting Risks for Competitive Advantage, Metrics Driven Risk Assessments, and using Artificial Intelligence to help foster resilience.  During our extensive chat we touch on:  1. The Kinds of risks for competitive advantage,    2. Presenting risks to executives and clients,   3. Moving beyond the usual risks,   4. A multi-disciplinary approach,   5. Risk considerations and meaningful metrics,   6. The ‘crawl walk run’, approach,   7. The Risk Council (I love this idea!),   8. Thresholds and categories,   9. How AI helps an organization,   10. Evaluating 3rd parties,   11. The ‘scoring approach’ and interpreting results,   12. The risks and benefits,   13. Prompt writing…and more!   David shares some great insights from his vast experience you don't want to miss. Enjoy!   David Young Innovative Resilience & Business Continuity Leader with over 24 years of experience leading large corporate emergency preparedness, response, and recovery operations. Expert in business resilience continuity planning, crisis management, and risk assessment. Proven ability to leverage advanced technologies and train cross-functional teams across geographically dispersed business units. Adept at developing and implementing comprehensive continuity plans that ensure organizational stability and compliance with regulatory standards. If you want someone who can create a internationally recognized world-class industry-leading Business Continuity and Disaster Recovery Program, you've found me.
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Jan 9, 2025 • 52min

Confident Resilience & Mental Toughness w/ Anne Bonney

Join me as I talk with speaker, author, and confidence builder, Anne Bonney as we talk about Confident Resilience, and how we can build ourselves up to help us in our personal and professional lives.  During our talk we touch on such subjects as:  1. Defining Resilience as Mental Toughness (or Confident Resilience),   2. Physiology,   3. Emption energy and awareness,   4. Our ‘outlets’,   5. Confidence & hindrances,   6. Characteristics of confident resilience,   7. Fear,   8. Social pressures,   9. Burnout,  10. Stressors,   11. Tips to help us move forward…and so much more! Anne’s energy and enthusiasm is infectious, as she shares some wondering insights in how we can elevate ourselves – both personally and professionally and building our level of confident resilience. Don’t miss what Anne has to share – you’ll be better for it.  Enjoy!   Change is here to stay. The only constant in business is that there will be more change, and if you’re not dealing with it right now, stay tuned...it’s comin’! As an authority on managing change with confidence and resilience, Speaker and Author Anne Bonney CSP (Certified Speaking Professional. masterfully imparts her knowledge through empowering keynotes and interactive live and virtual workshops to ignite and inspire your organization to be more emotionally intelligent and adaptive through transitions. She will fire-up your team’s influence so they can productively lead and communicate courageously which directly correlates to their ability to manage change, immediately impacting your organization’s profitability. Who doesn’t want that?? This sassy little redhead shares business lessons from her crazy life experiences, which arms her with relatable and hilariously memorable stories from growing up overseas, running international marathons, animal training, morale building tours to the military in Iraq, volunteering at an elephant sanctuary and singing opera at a performing arts school and yes- there’s more. Anne has worked with many companies including Under Armour, The New England Aquarium, Lockheed Martin, NASA, SHRM, Sysco, FBLA, the FDA and Social Security Administration, Ecolab, Shell Oil and Wells Fargo as well as many professional, entrepreneurial, and women’s conferences.  Big Event? No problem- Anne has spoken to up to 2000 attendees.  Small Event? Easy-Peasy! 
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Dec 26, 2024 • 52min

Encore How to Make Good Decisions During a Crisis w/ Shane Mathew

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs.   1. The importance of good decision-making,   2. How the Chernobyl disaster triggered the conversation of decision-making,   3. Fear and decisions,   4. The 'Netflix Dilemma' (you gotta hear this),   5. Phases of Decision Making,   6. Social Media impacts to decision-making,   7. Knowing stakeholders,   8. Know your values,   9. How stress impacts decisions,   10. How to make better decisions,  11. The 'Point Guard',   12. Frameworks,   13. Decision-making tools,   14. Practice!...and much more.  Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!    Shane Mathew: I coach teams charged with helping businesses to prepare to continue on in crisis or business disruption by developing a best-practices-aligned resilience program.  In my extensive career, I've started and matured multiple programs that were able to successfully reduce the impacts of crises. My goal is to lower the cost and complexity of programs through developing a strategic plan and stakeholder engagement that ultimately supports business objectives. I'm also very media friendly, and try to find ways to weave marketing and brand value best practices into my efforts. Ask me how and I will be glad to help! Specialties: Sales, Marketing, Project Management, Business Continuity, Disaster Recovery, Emergency Management, Crisis Management, Crisis Communications, Environmental Health & Safety, Mass Notification Systems, Program Management, Leadership, Data Breach Response Planning, Vendor Risk Management
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Dec 12, 2024 • 54min

Tabletop Exercises Focusing on Cyber Scenarios-Fiona Raymond-Cox

Join me as I talk with the founder and principal of Raymond-Cox Consulting, Fiona Raymond-Cox, as we talk about Cyber table top exercises. We touch on: 1. The evolution of tabletop exercises and how things have changed over the years (and why!), 2. Tabletop exercising with the Crisis Management Team (CMT) and why it's important, 3. Functional exercises and how they take tabletops to the next level...and more! Don't miss the insights Fiona has to share, as it will certainly help your Operational Resilience / Business Continuity programs. Enjoy!
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Dec 5, 2024 • 53min

School Violence, Work Suicide, PSH Environments w Treena Reilkoff

Join me as I talk with Trauma Informed Conflict Management Consultant, Treena Reilkoff. We have a very insightful discussion on three key areas that are impacting people and workplaces: 1. School violence, 2. Work related suicide (and an actual case from Australia where a business was found at fault for contributing to a suicide), 3. Psychological Health & Safety Environments (which ties everything together). Treena share some really good advice and guidance for people - both at the general employee level and at the management/leadership level - on what to look for an how to prevent incidents from occurring. It's an episode you don't want to miss if you want safer workplaces for all. Enjoy!
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Nov 14, 2024 • 53min

Business & Technical Continuity w/ Gayle Anders & /J Mead

Join me as I talk with Business Continuity specialist Gayle Anders and Technical Continuity specialist TJ Mead - both of Netflix. As 'departments-of-one' they've been able to transform their organization's thinking on Business Continuity and Technical Continuity and share many lessons on how they did it, and how they're keeping things moving forward. During our chat we touch on: 1. Terminology (a small change makes a big difference), 2. Challenges, 3. Cultural components, 4. Plan Ownership 5. Changing perspectives and making it personal, 6. Building relationships, 7. Successful programs (this might not be what you're used to), 8. Becoming a 'knowledge hub', 9. Sharing mistakes and lessons learned, 10. Understanding and keeping leadership support, 11. Staying current...and more! Gayle and TJ share some great insights on how they've been able to raise the bar with their programs and provide some valuable advice for industry professionals wanting to raise the bar in their own organizations. Don't miss what Gayle and TJ have to share. Enjoy!
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Nov 7, 2024 • 52min

Operational Resilience / Women in Resilience w/ Ratna Pawan

Join me as I talk with respected globally recognized operational risk, business continuity, and risk expert, and chair of the BCI's Women in Resilience Interest Group, Ratna Pawan. During our discussion we touch on two topics: Operational Resilience and Women in Resilience. 1. Operational Resilience (OpR) a. Defining operational resilience, b. OpR is BCM done well (neither of us like this comment), c. Risk awareness, d. OpR ownership, e. Understanding the inter-relationships, f. BCM as an OpR professional, g. Why other areas need to pay attention to OpR...and more! 2. Women in Resilience (WiR) a. What WiR? b. WiR initiatives, c. The challenges being faced, d. Allies and equality, e. Contacting and being part of the WiR interest group...and more! Ratna share some great insights into Operational Resilience and talks candidly about the BCI's Women in Resilience group - the successes and the challenges. Don't miss what Ratna has to share. Enjoy!
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Oct 31, 2024 • 53min

CYBER Response Issues w/ Regina Phelps

Join me, Thursday, October 31/24 on the VoiceAmerica Business Channel, as I discuss Cyber Response Issues with Regina Phelps. During our back-and-forth chat we touch on subjects such as: 1. Assumptions, 2. Bringing everyone together (and we do mean everyone!), 3. Identifying the top issues in Cyber, 4. Checklists, 5. Uncomfortable conversations, 6. Determining a leaders, 7. Leadership, Decisiveness, and respected (you must listen to know what these refer to), 8. Consistency, 9. Workshops (aka testing/exercising), 10. Insurance (it’s more than you think), 11. 3rd Party Vendors…and much more! Regina shares a wealth of knowledge once again and you don’t want to miss out on the insights, as you never know when your organization will be faced with a cyber event. Enjoy!
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Oct 24, 2024 • 53min

PART 2 - Personal Resilience w/ Jason Hoss

It's part 2 of my talk with resilience specialist, Jason Hoss, as we continue out discussion on personal resilience and how it helps establish strong organizational and operational resilience within our businesses. We use our own stories of resilience to help understand how the personal side of resilience will help build and influence Organizational and Operational Resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!
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Oct 17, 2024 • 57min

PART 1: Personal Resilience w/ Jason Hoss

To help establish strong organizational and operational information within our businesses, one first must start with personal resilience; the foundation upon which you can build and influence Organizational and Operational Resilience. I speak with resilience specialist and friend, Jason Hoss, as we share our own stories - the good, the bad, and the ugly - about our own journeys of resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!

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