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Preparing for the Unexpected

Latest episodes

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Oct 3, 2024 • 53min

The Downplaying of Business Continuity Mgmt. w/ Jennifer Park

In this engaging discussion, Jennifer Park, Senior Manager of Global Business Resilience at Boston Scientific, shares her expertise in business continuity management. Jennifer tackles why leadership often downplays BCM, emphasizing its true value beyond short-term fixes. She highlights critical topics like the misunderstandings surrounding recovery time objectives and the vital role of aligning BCM with IT. The insights on reframing perceptions and enhancing executive support offer practical tips for improving BCM visibility within organizations.
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Sep 19, 2024 • 53min

Travel Risk Management w/ Frank Harrison

Join me as I talk with the Security Director for the Americas at World Travel Protection, Frank Harrison, as we talk about 'Travel Risk Management'. With global 'hot spots' cropping up in what seems to be on a daily basis, understanding the risks is vital for individuals and organizations. During our talk we touch on: 1. Defining Travel Risk Management, 2. 'Duty of care', 3. Fit for Location (this is quite interesting that people should pay attention to), 4. Communication when traveling, 5. Travel risk assessments, 6. Teams, 7. Monitoring of global situations, 8. The 'Niger' incident (Frank and team were saviors here), 9. Crisis Management, 10. Understanding your risk environment, 11. Training...and much, much more! Frank shares some great insights on travel risk management and shares quite a few experiences from his long career. In today's global environment where situations seem to change on a daily basis, you don't want to miss what Frank has to say about traveling (either for leisure or business). Enjoy!
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Sep 12, 2024 • 52min

Learning from the Past to Empower Future Resilience w/ Jason Hoss

Join me as I talk with resilience industry thought leader, Jason Hoss. We talk about learning from the past to empower future resilience. During our discussion we touch on: 1. Legal advice, 2. Don't waste an adverse situation (it's an opportunity!!), 3. No process is perfect, 4. Learning from missteps, 5. Training & exercising (a great learning experience), 6. Grow through adversity, 7. Test plans and processes - exercise people...and more! Jason and I share our thoughts and ideas on lessons learned to help build a more resilient future. Remember, if nothing changes you didn't learn anything...you just observed it. Enjoy! NOTE: This was another of our contributions to the 2024 BCI Business Continuity & Resilience Awareness Week!
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Aug 22, 2024 • 54min

Employee Engagement w/ Jason Hoss

Join me as I talk with resilience industry thought leader Jason Hoss, as we talk about employee engagement. During out discussion we touch upon: 1. The culture of an organization, 2. BIAs and BCPs, 3. People focus and involvement, 4. Process vs people resilience, 5. Testing and exercising, 6. 'Chaos Monkey', 7. Building confidence...and more! Jason and I share our thoughts and ideas tor building, maintaining, and increasing employee engagement to help establish resilience. Enjoy! NOTE: This was one of our contributions to the 2024 BCI Business Continuity & Resilience Awareness Week.
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Aug 15, 2024 • 50min

Community Resilience with Jason Hoss

I'm joined by resilience industry thought leader, Jason Hoss, as we talk about Community Resilience. During our chat we touch on: 1. Micro Approach: individual, households, fire plans, social networks, local businesses, one's influence, insurance, self-risk assessments, and more, 2. Macro Approach: cities/towns, engaging stakeholders, inclusive plans, assumptions, and more. Jason and I share many thoughts on community resilience you don't want to miss. NOTE: This was one of our contributions to the 2024 BCI Business Continuity & Resilience Awareness Week.
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Aug 8, 2024 • 56min

Operational Resilience, Vendor & Enterprise Risk Mgmt w Terry Lee

Join me as I with with leading resilience and risk expert, Terry Lee. During today's discussion we touch on 3 key important topics: Operational Resilience, Vendor Risk Management, and Enterprise Risk Management. 1. Operational Risk ( Defining OpR, Leadership confidence, Risk as an opportunity, Who 'owns' OpR, Where OpR resides in an organization...and more!) 2. Vendor Risk Mgmt. (The difference between supply chain mgmt. and vendor risk mgmt., Regulatory standards, Vendor assessments, NDAs and obtaining necessary information, Testing with vendors...and more!) 3. Enterprise Risk Mgmt. (BCM and ERM, Changing Cultures, risk registry, Risk in motion, Model risks...and more!) Terry shares a wealth of great information and insights that all business leaders and contingency/resilience professionals can benefit from. Don't miss what Terry has to share. Enjoy!
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Jul 25, 2024 • 54min

CrowdStrike: What Happened! with Regina Phelps

Regina Phelps, a renowned expert in Crisis Management, Business Continuity, and Resilience, shares her insights on the CrowdStrike outage that disrupted numerous sectors. She delves into the timeline and accountability surrounding the incident, discussing the far-reaching impacts on organizations and individuals. Regina emphasizes the importance of testing and resilience in crisis situations, offers strategies for effective business continuity planning, and raises critical questions about data loss and integrity. Her expertise sheds light on navigating operational challenges in today's digital age.
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Jul 18, 2024 • 53min

Starting a BCM Program from Scratch w/ Yusus Ukaye

Yusuf Ukaye, an experienced Operational Resilience and Business Continuity professional, shares his expertise on launching a BCM program from scratch. He emphasizes the critical questions to ask, such as what needs protection, and discusses the importance of good governance and communication. Yusuf highlights that BCM is an ongoing process, not a project, and stresses the significance of understanding risk, engaging stakeholders, and considering the human element. His insights are invaluable for newcomers and those seeking to enhance their existing programs.
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Jul 11, 2024 • 53min

Agility, Resilience, and Anti-Fragility w/ Si Alhir

Join me as I talk with Entrepreneur, Leader, Coach, Consultant, and Practitioner and author of 'The Anti-Fragility Edge', Si Alhir (Sinan Si Alhir). We talk about agility, resilience, and anti-fragility, and how understanding these concepts - and how they relate to each other - will help transform you and your teams. During our chat we touch on: 1. Defining Agility, Resilience, and Anti-Fragility, 2. The 'sacred triad', 3. Controlling reality and navigating events, 4. Complexity muscle, 5. Stress, 6. 4 levels of thought, 7. Order and dis-order, 8. The challenge of fear, 9. External influences, 10. The human aspects of agility, resilience, and anti-fragility, 11. The 9 C's (you really have to hear this), 12. Engagement and impact, 13. Communications and helping people, 14. Ecosystems (a world view), 15. Risk and risk navigators, 16. Working with teams...and much more! Don't miss the incredible insights with Si Alhir - it will definitely help you, your team, and your business. Enjoy!
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Jun 13, 2024 • 54min

Turning Trauma into a Resilient Asset w/ Treena Reilkoff

Join me as I talk with noted resiliency, trauma informed professional and leadership expert, Treena Reilkoff. We discuss how to turn trauma into a resilient asset for to better yourself in you work life and home life...and potentially influence others. During our chat we touch on: 1. Defining Resilience (this is a bit different than what you might be used to), 2. Growth through risk taking, 3. Developing situational awareness, 4. Defining trauma / critical incidents, 5. Treena shares a personal story and how it changed her life, 6. Traits and self-reflections, 7. SOS to SRSR (you've got to listen to find out what this means...and it's good!), 8. Life skills and perceptiveness, 9. 'The Rocking Chair' test (something we'll all do at some point...), 10. Learning from trauma, 11. Barriers, obstacles, and challenges, 12. Timing, 13. Things we can do to change/improve ourselves, 14. Vulnerability (and another great personal story from Treena you have to hear), 15. Narrative therapy, 16. Getting started...and more! Treena really provides some new insights on resilience that will help all of us in our personal and professional lives. Don't miss what Treena has to say. Enjoy!

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