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Your Undivided Attention

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Sep 8, 2022 • 24min

Spotlight — Addressing the TikTok Threat

Imagine it's the Cold War. Imagine that the Soviet Union puts itself in a position to influence the television programming of the entire Western world — more than a billion viewers. While this might sound like science fiction, it’s representative of the world we're living in, with TikTok being influenced by the Chinese Communist Party.TikTok, the flagship app of the Chinese company Bytedance, recently surpassed Google and Facebook as the most popular site on the internet in 2021, and is expected to reach more than 1.8 billion users by the end of 2022. The Chinese government doesn't control TikTok, but has influence over it. What are the implications of this influence, given that China is the main geopolitical rival of the United States?This week on Your Undivided Attention, we bring you a bonus episode about TikTok. Co-hosts Tristan Harris and Aza Raskin explore the nature of the TikTok threat, and how we might address it.RECOMMENDED MEDIA Pew Research Center's "Teens, Social Media and Technology 2022"https://www.pewresearch.org/internet/2022/08/10/teens-social-media-and-technology-2022/Pew's recent study on how TikTok has established itself as one of the top online platforms for U.S. teensAxios' "Washington turns up the heat on TikTok"https://www.axios.com/2022/07/07/congress-tiktok-china-privacy-data?utm_source=substack&utm_medium=emailArticle on recent Congressional responses to the threat of TikTokFelix Krause on TikTok's keystroke trackinghttps://twitter.com/KrauseFx/status/1560372509639311366A revelation that TikTok has code to observe keypad input and all tapsRECOMMENDED YUA EPISODESA Fresh Take on Tech in China with Rui Ma and Duncan Clarkhttps://www.humanetech.com/podcast/44-a-fresh-take-on-tech-in-chinaA Conversation with Facebook Whistleblower Frances Haugenhttps://www.humanetech.com/podcast/42-a-conversation-with-facebook-whistleblower-frances-haugenFrom Russia with Likes (Part 1). Guest: Renée DiRestahttps://www.humanetech.com/podcast/5-from-russia-with-likes-part-1From Russia with Likes (Part 2). Guest: Renée DiRestahttps://www.humanetech.com/podcast/6-from-russia-with-likes-part-2 Your Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_
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Aug 25, 2022 • 39min

Spotlight — How might a long-term stock market transform tech?

At Center for Humane Technology, we often talk about multipolar traps — which arise when individuals have an incentive to act in ways that are beneficial to them in the short term, but detrimental to the group in the long term. Think of social media companies that compete for our attention, so that when TikTok introduces an even-more addictive feature, Facebook and Twitter have to mimic it in order to keep up, sending us all on a race to the bottom of our brainstems.Intervening at the level of multipolar traps has extraordinary leverage. One such intervention is the Long Term Stock Exchange — a U.S. national securities exchange serving companies and investors who share a long-term vision. Instead of asking public companies to pollute less or be less addictive while holding them accountable to short-term shareholder value, the Long-Term Stock Exchange creates a new playing field, which incentivizes the creation of long-term stakeholder value.This week on Your Undivided Attention, we’re airing an episode of a podcast called ZigZag — a fellow member of the TED Audio Collective. In an exploration of how technology companies might transcend multipolar traps, we're sharing with you ZigZag’s conversation with Long Term Stock Exchange founder Eric Ries.CORRECTION: In the episode, we say that TikTok has outcompeted Facebook, Instagram, and YouTube. In fact, TikTok has outcompeted Facebook, but not yet YouTube or Instagram — TikTok has 1 billion monthly users, while YouTube has 2.6 billion and Instagram has 2 billion. However, we can say that TikTok is on a path toward outcompeting YouTube and Instagram.RECOMMENDED YUA EPISODESAn Alternative to Silicon Valley Unicorns with Mara Zepeda & Kate “Sassy” Sassoon: https://www.humanetech.com/podcast/54-an-alternative-to-silicon-valley-unicornsA Problem Well-Stated Is Half-Solved with Daniel Schmachtenberger: https://www.humanetech.com/podcast/a-problem-well-stated-is-half-solvedHere’s Our Plan And We Don’t Know with Tristan Harris, Aza Raskin, and Stephanie Lepp: https://www.humanetech.com/podcast/46-heres-our-plan-and-we-dont-know
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Aug 4, 2022 • 58min

The Invisible Cyber-War

When you hear the word cyber-attack, what comes to mind? Someone hacking into your email, or stealing your Facebook password?As it turns out, our most critical infrastructure can be hacked. Our banks, water treatment facilities, and nuclear power plants can be deactivated and even controlled simply by finding bugs in the software used to operate them. Suddenly, cyber-attack takes on a different meaning.This week on Your Undivided Attention, we're talking with cyber-security expert Nicole Perlroth. Nicole spent a decade as the lead cyber-security reporter at The New York Times, and is now a member of the Department of Homeland Security’s Cybersecurity Advisory Committee. She recently published “This Is How They Tell Me The World Ends” — an in-depth exploration of the global cyber arms race.CORRECTIONS: In the episode, Nicole says that "the United States could have only afforded 2 to 3 more days of Colonial Pipeline being down before it ground the country — our economy — to a halt." The correct number is actually 3 to 5 days. She also refers to a 2015 study researching why some countries have significantly fewer successful cyber-attacks relative to cyber-attack attempts. That study was actually published in 2016.RECOMMENDED MEDIA This Is How They Tell Me The World EndsNicole Perlroth’s 2021 book investigating the global cyber-weapons arms raceReporter Page at the New York TimesNicole’s articles while the lead cyber-security reporter at the New York TimesThe Global Cyber-Vulnerability Report (in brief)Brief of a 2015 study by the Center for Digital International Government, Virginia Tech, and the University of Maryland that researched why some countries have significantly fewer successful cyber-attacks relative to cyber-attack attemptsRECOMMENDED YUA EPISODES The Dark Side Of Decentralization with Audrey Kurth Cronin: https://www.humanetech.com/podcast/49-the-dark-side-of-decentralizationIs World War III Already Here? Guest: Lieutenant General H.R. McMaster: https://www.humanetech.com/podcast/45-is-world-war-iii-already-hereA Problem Well-Stated Is Half-Solved with Daniel Schmachtenberger: https://www.humanetech.com/podcast/a-problem-well-stated-is-half-solvedYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_
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Jun 30, 2022 • 51min

An Alternative to Silicon Valley Unicorns

Why isn't Twitter doing more to get bots off their platform? Why isn’t Uber taking better care of its drivers? What if...they can't?Venture-capital backed companies like Twitter and Uber are held accountable to maximizing returns to investors. If and when they become public companies, they become accountable to maximizing returns to shareholders. They’ve promised Wall Street outsized returns — which means Twitter can't lose bots if it would significantly lower their user count and in turn lower advertising revenue, and Uber can’t treat their drivers like employees if it competes with profits.But what's the alternative? What might it look like to design an ownership and governance model that incentivizes a technology company to serve all of its stakeholders over the long term – and primarily, the stakeholders who create value?This week on Your Undivided Attention, we're talking with two experts on creating the conditions for humane business, and in turn, for humane technology: Mara Zepeda and Kate “Sassy” Sassoon of Zebras Unite Co-Op. Zebras Unite is a member-owned co-operative that’s creating the capital, culture, and community to power a more just and inclusive economy. The Zebras Unite Coop serves a community of over 6,000 members, in about 30 chapters, over 6 continents. Mara is their Managing Director, and Kate is their Director of Cooperative Membership.Two corrections:The episode says that the failure rate of startups is 99%. The actual rate is closer to 90%.The episode says that in 2017, Twitter reported 350 million users on its platform. The actual number reported was 319 million users.RECOMMENDED MEDIA Zebras Fix What Unicorns BreakA seminal 2017 article by Zebras Unite co-founders, which kicked off the movement and distinguished between zebras and unicorns — per the table below.Meetup to the People Zebras Unite’s 2019 thought experiment of exiting Meetup to communityZebras Unite Crowdcast ChannelWhere you can find upcoming online events, as well as recordings of previous events.RECOMMENDED YUA EPISODES A Renegade Solution to Extractive Economics with Kate Raworth: https://www.humanetech.com/podcast/29-a-renegade-solution-to-extractive-economicsBonus — A Bigger Picture on Elon & Twitter: https://www.humanetech.com/podcast/bigger-picture-elon-twitter  Here’s Our Plan And We Don’t Know with Tristan Harris, Aza Raskin, and Stephanie Lepp: https://www.humanetech.com/podcast/46-heres-our-plan-and-we-dont-knowYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_
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Jun 16, 2022 • 31min

Spotlight — Conversations With People Who Hate Me with Dylan Marron

This week on Your Undivided Attention, we’re doing something different: we’re airing an episode of another podcast that’s also part of the TED Audio Collective.Backing up for a moment: we recently aired an episode with Dylan Marron — creator and host of the podcast, Conversations With People Who Hate Me. On his show, Dylan calls up the people behind negative comments on the internet, and asks them: why did you write that?In our conversation with Dylan, we played a clip from episode 2 of Conversations With People Who Hate Me. In that episode, Dylan talks with a high school student named Josh, who’d sent him homophobic messages online. This week, we're airing that full episode — the full conversation between Dylan Marron and Josh.If you didn’t hear our episode with Dylan, do give it a listen. Then, enjoy this second episode of Conversations With People Who Hate Me.RECOMMENDED YUA EPISODES Transcending the Internet Hate Game with Dylan Marron: https://www.humanetech.com/podcast/52-transcending-the-internet-hate-gameA Conversation with Facebook Whistleblower Frances Haugen: https://www.humanetech.com/podcast/42-a-conversation-with-facebook-whistleblower-frances-haugenThe Cure for Hate. Guest: Tony McAleer: https://www.humanetech.com/podcast/11-the-cure-for-hateYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_
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Jun 2, 2022 • 37min

How Political Language Is Engineered — with Drew Westen and Frank Luntz

Democracy depends on our ability to choose our political views. But the language we use to talk about political issues is deliberately designed to be divisive, and can produce up to a 15-point difference in what we think about those issues. As a result, are we choosing our views, or is our language choosing them for us?This week,Your Undivided Attention welcomes two Jedi Masters of political communication. Drew Westen is a political psychologist and messaging consultant based at Emory university, who has advised the Democratic Party. Frank Luntz is a political and communications consultant, pollster, and pundit, who has advised the Republican Party. In the past, our guests have used their messaging expertise in ways that increased partisanship. For example, Luntz advocated for the use of the term “death tax” instead of “estate tax,” and “climate change” instead of “global warming.” Still, Luntz and Westen are uniquely positioned to help us decode the divisive power of language — and explore how we might design language that unifies.CORRECTIONS: in the episode, Tristan refers to a panel Drew Westen and Frank Luntz were on at the New York Public Library. He says the panel was “about 10 years ago,” but it was actually 15 years ago in 2007. Also, Westen refers to a news anchor who moderated a debate between George H. W. Bush and Michael Dukakis in 1988. Drew mistakenly names the anchor as Bernard Kalb, when it was actually Bernard Shaw.RECOMMENDED MEDIAThe Political Brain: The Role of Emotion in Deciding the Fate of the NationDrew Westen's 2008 book about role of emotion in determining the political life of the nation, which influenced campaigns and elections around the worldWords That Work: It's Not What You Say, It's What People HearFrank Luntz's 2008 book, which offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe inNew York Public Library's Panel on Political Language A 2007 panel between multiple 'Jedi Masters' of political communication along the political spectrum, including Frank Luntz, Drew Westen, and George Lakoff RECOMMENDED YUA EPISODESThe Invisible Influence of Language with Lera Boroditsky: https://www.humanetech.com/podcast/48-the-invisible-influence-of-languageHow To Free Our Minds with Cult Deprogramming Expert Dr. Steven Hassan: https://www.humanetech.com/podcast/51-how-to-free-our-mindsMind the (Perception) Gap with Dan Vallone: https://www.humanetech.com/podcast/33-mind-the-perception-gapYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_
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May 19, 2022 • 46min

Transcending the Internet Hate Game — with Dylan Marron

The game that social media sets us up to play is a game that rewards outrage. It's a game that we win by being better than other players at dunking on each other, straw-manning each other, and assuming the worst in each other. The game itself must be transformed.And, we can also decide to step out of the game, and do something different. On this week’s episode of Your Undivided Attention, we welcome Dylan Marron — who has been called by Jason Sudeikis "a modern Mr. Rogers for the digital age." Dylan is the creator and host of the podcast Conversations With People Who Hate Me. On the show, he calls up the people behind negative comments on the internet, and asks them a simple question: why did you write that? He just published a book by the same name, where he elaborates 12 lessons learned from talking with internet strangers. Together with Dylan, we explore how transforming the game and transforming ourselves can go hand-in-hand.RECOMMENDED MEDIA Conversations With People Who Hate Me (podcast)Dylan Marron’s podcast where he calls up the people behind negative comments on the internet, and talks to them. In this episode, we heard a clip of Episode 2: Hurt People Hurt People.Conversations With People Who Hate Me (book)Dylan’s book where he elaborates 12 lessons learned from talking with internet strangers.Won’t You Be My NeighborFeature documentary chronicling the work and legacy of Fred Rogers.RECOMMENDED YUA EPISODES A Conversation with Facebook Whistleblower Frances Haugen: https://www.humanetech.com/podcast/42-a-conversation-with-facebook-whistleblower-frances-haugenThe Cure for Hate. Guest: Tony McAleer: https://www.humanetech.com/podcast/11-the-cure-for-hateThe Fake News of Your Own Mind with Jack Kornfield and Trudy Goodman: https://www.humanetech.com/podcast/19-the-fake-news-of-your-own-mindYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_
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May 5, 2022 • 51min

How To Free Our Minds — with Cult Deprogramming Expert Dr. Steven Hassan

How would you know if you were in a cult? If not a cult, then at least under undue influence?The truth is: we're all under some form of undue influence. The question is: to what degree and to what extent we’re aware of this influence — which is exacerbated by social media. In an era of likes, followers, and echo chambers, how can we become aware of undue influence and gain sovereignty over our minds?Our guest this week is Dr. Steven Hassan, an expert on undue influence, brainwashing, and unethical hypnosis. He’s the founder of the Freedom of Mind Resource Center — a coaching, consulting, and training organization dedicated to helping people freely consider how they want to live their lives. Dr. Hassan was himself a member of a cult: the Unification Church (also known as the Moonies), which was developed in Korea in the 1950's. Since leaving the Moonies, Dr. Hassan has helped thousands of individuals and families recover from undue influence.RECOMMENDED MEDIA Freedom of Mind website: The website for Dr. Hassan’s Freedom of Mind Resource Center, which includes resources such as his Influence Continuum, BITE model of authoritarian control, and Strategic Interactive Approach for alleviating people of undue influenceThe Influence Continuum with Dr. Steven Hassan: Dr. Hassan’s podcast exploring how mind-control works, and how to protect yourself from its grips Reckonings: A podcast that told the stories of people who’ve transcended extremism, expanded their worldviews, and made other kinds of transformative change. Start with episode 17 featuring a former paid climate skeptic, or episode 18 featuring the former protégé of Fox News chairman Roger AilesRECOMMENDED YUA EPISODES Can Your Reality Turn on a Word? Guest: Anthony Jacquin: https://www.humanetech.com/podcast/34-can-your-reality-turn-on-a-wordThe World According to Q. Guest: Travis View: https://www.humanetech.com/podcast/21-the-world-according-to-qThe Cure for Hate. Guest: Tony McAleer: https://www.humanetech.com/podcast/11-the-cure-for-hateYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_
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Apr 26, 2022 • 14min

Spotlight — A Bigger Picture on Elon & Twitter

If Elon Musk owns Twitter, what are the risks and what are the opportunities? In order for Twitter to support democracy — and Musk’s goal of becoming a multi-planetary civilization — we need a radical redesign that goes beyond free speech. Note: this conversation was recorded on April 21, 2022. That was 3 days prior to the official purchase announcement, which revealed that Elon Musk will buy Twitter for $44 billion. Clarification: In the episode, we talk about the creation of The Daily Show, featuring Jon Stewart. To be clear, The Daily Show was created by writer and producer Madeleine Smithberg and comedian and media personality Lizz Winstead — for comedian and host Craig Kilborn. Jon Stewart took over in 1999, which is when he had the conversation with executives that we reference in the episode, where he didn't want to see the viewership numbers.RECOMMENDED MEDIA Examining algorithmic amplification of political content on TwitterPolarization of Twitter (Knight Foundation)Pew Research on the political extremes drowning out centrist voices on TwitterChronological feed vs algorithm (Computational Journalism Lab)RECOMMENDED YUA EPISODESA Conversation with Facebook Whistleblower Frances Haugen: https://www.humanetech.com/podcast/42-a-conversation-with-facebook-whistleblower-frances-haugenHere’s Our Plan And We Don’t Know: https://www.humanetech.com/podcast/46-heres-our-plan-and-we-dont-knowA Problem Well-Stated Is Half-Solved: https://www.humanetech.com/podcast/a-problem-well-stated-is-half-solvedYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_  
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Apr 21, 2022 • 50min

What Is Civil War in the Digital Age? — with Barbara F. Walter

Civil war might be the most likely escalation pathway towards disaster for our country. On the flip side, learning how to avoid civil conflict — and more ambitiously, repair our civic fabric — might have the greatest leverage for addressing the challenges we face.Our guest Barbara F. Walter is ​​one of the world's leading experts on civil wars, political violence, and terrorism. She’s the author of How Civil Wars Start: And How To Stop Them, which provides insight into the drivers of civil war, how social media fuels conflict, and how we might repair our broken democracies. Together, we explore what makes for a healthy liberal democracy, why democracies worldwide are in decline, and the role of resentment and hope. Join us in an exploration of the generator functions for civil war in the digital age, and how we might prevent them.RECOMMENDED MEDIAHow Civil Wars Start: And How To Stop ThemBarbara F. Walter’s latest book and the subject of our conversation, identifying the conditions that give rise to modern civil war in order to address themPolitical Violence At A GlanceAn award-winning online magazine about the causes and consequences of violence and protest, co-authored by Barbara and other expertsThe Center for Systemic PeacePublications, analysis, and other resources from the organizations that measures for democracies and anocracies on a 21-point scale RECOMMENDED YUA EPISODESA Conversation with Facebook Whistleblower Frances Haugen: https://www.humanetech.com/podcast/42-a-conversation-with-facebook-whistleblower-frances-haugenThe Courage to Connect. Guests: Ciaran O’Connor and John Wood, Jr.: https://www.humanetech.com/podcast/30-the-courage-to-connectMind the (Perception) Gap with Dan Vallone: https://www.humanetech.com/podcast/33-mind-the-perception-gapYour Undivided Attention is produced by the Center for Humane Technology. Follow us on Twitter: @HumaneTech_ 

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