Dentistry Uncensored with Howard Farran

Dr Josh Renken is a full time practicing dentist in Springfield IL. He started and owns two dental practices- Renken Dentistry and schon dental and is in the process of building his third and fourth. He is a member of the ADA, Illinois State Dental Society, AGD, AAFE, and the ICOI.   As he has grown his practices, he has managed to develop unique tools and concepts to dramatically improve practice performance. In turn, he wants others in dentistry to succeed in dentistry without resorting to short term gimmicky tactics and low value transactional approaches.  To offer help to other dentists, he wrote his first ebook, Dr FriesWithThat- How you can deliver compassionate care in a drive through world. He recently released his second ebook “Subscribe Your Practice to Success”-Why a subscription model is healthier for your patients and more profitable for your dental practice.   He continues to develop and offer these tools and services to dental teams through his companies Health Assurance and practicewater.   renkendentistry.com schondental.com practicewater.com healthassuranceplan.com drfrieswiththat.com

Glenn’s substantial business acumen and insight have been deployed in a wide a variety of areas, notably, process engineering, supply chain management, disruptive technologies, sales and human resources.   Early on his career, Citrix Systems’ senior leadership team and his peers recognized Glenn’s gifts – among them, his aptitude for navigating clients through operational challenges and generating innovative solutions. He played a key role in a successful process re-engineering project during his 2010-2011 university internship, where to this day he maintains a mentee relationship with the COO. Later, as the 4th member of the SaaS-based HRIS liability management HR4Health team, Glenn showed a flair for engaging customers and team members in the areas of pre-sales, training, support and renewals.  During his time with HR4Health, the team accelerated growth by 370% year-after-year, while boosting customer satisfaction and one of the most important company metrics, Monthly Recurring Revenue (MRR). It was here that he emerged as a trailblazer and trusted partner, in the opinion of leaders, peers and customers alike.   Glenn’s leadership and technical skills as an Identify partner have been instrumental in growing Identify’ highly adaptable collaborative technology platforms, designed for the benefit of the luxury medical and dental industries.   www.GetIdentify.com

Dr. Joseph Field, DDS is the ideal dental practitioner for anyone who is afraid of the dentist, nervous about dental implant surgery, and adamant about receiving the very best in dental care.   Dr. Field specializes in dental implants and esthetic restoration, but he’s much more than an implant expert: he’s distinguished for his gentle and caring chair-side manner, his expertise in general and implant dentistry, and his use of advanced dental technology to guarantee the best clinical results.   Dr. Field is committed to providing a stress-free dental implant placement experience for his patients. Widely recognized for his attentive and personable chair-side manner, Dr. Field is not only adept at putting patients at ease and helping them feel comfortable, but he also offers a variety of additional relaxation options – from aromatherapy and paraffin treatment to IV sedation – to guarantee his patients a calm and relaxing experience.   Dr. Field has achieved a nearly unmatched level of skill in dentistry: his Diplomate of the American Board of Oral Implantology / Implant Dentistry (DABOI/ID) –signifies the highest level of competence in implant dentistry. He’s also one of the few implant specialists to offer zirconia implant metal allergies. In addition, Dr. Field is an Invisalign Elite Provider (one of a very small number of general dentists to achieve this top designation of Invisalign proficiency), and a certified IV sedation specialist.   Due to his ability to combine orthodontic cases with implant dentistry, Dr. Field is able to restore patients’ smiles even in the most extreme cases. With a combination of cutting-edge dental implant technology like iTero digital scanning for perfectly fitting restorations and CERAC for same-day dental care, plus state-of-the-art esthetic techniques, Dr. Field helps his patients achieve a natural, healthy, and permanent smile. For patients missing some or all of their teeth, Dr. Field can provide single, multiple, or full-mouth dental implants to help patients restore their smile for good.   Dr. Field credits his success to his education, both past and present. He completed his B.S. Physiology at Brigham Young University, and then went on to pursue his Doctor of Dental Surgery at the University of Southern California School of Dentistry. His passion for continuing education has driven him to pursue several other designations which have expanded his expertise allowing him to provide the best quality patient care and clinical outcomes: Fellow of the American Academy (FAIID) of Implant Dentistry after completing the Graduate Maxi Course – only an elite class of dentists hold this designation, making them the top in the industry Fellow of the Academy of General Dentistry (FAGD) Fellow of the International Congress of Oral Implantologists (FICOI) Diplomate of the American Board of Oral Implantology / Implant Dentistry (DABOI/ID) –  the highest level of competence in implant dentistry   A Los Altos native, Dr. Field takes pride in getting to know his patients, understanding their needs, and giving back to the community: when he’s not providing his patients with the best, most modern dental implant and Invisalign treatment, Dr. Field makes time to host free dental implant seminars for the local community, or joins up with the entire PCCD team to offer free dental care to Bay Area veterans.   When he’s not working, Dr. Field enjoys contributing to dental journals and pursuing his interests in photography and website design. Outside the office, you’re most likely to find him golfing, playing basketball, hiking or camping, and attending sporting events with his family.   www.bayareaimplants.com

The goal of the Concierge Contact Center is to teach dental offices to better handle phone calls and provide excellent customer service in order to convert more leads into new patients during after hours, on holidays and over weekends. Over the last 7 years the business has grown exponentially, as John and Lynette have made groundbreaking phone services available to small, medium and large practices.   www.conciergecontactcenter.com

Dr. Guy W. Gross earned his Doctor of Dental Surgery degree in 2002, graduating with honors from the  University of Missouri-Kansas City School of Dentistry.   Since then he has become both a Fellow and Master of the International Congress of Oral Implantology, a Fellow in the Academy of General Dentistry, and a Lifetime Qualified Member of the Crown Council.   In his private practice his main focus is on Dental Implants and Reconstructive Dentistry with an emphasis on Sedation Procedures and Cosmetic Dentistry. He also owns and operates a dental practice management company that operates and manages a large group of dental practices across the state of Kansas and Oklahoma.  His biggest role in the management company is in the mentoring of doctors and dental teams on clinical excellence and leadership.   He has lectured both nationally and internationally on topics such as Dental Implants, Case Planning, Practice Management, Cosmetic Artistry, and 3D Imaging.  He has been a faculty member of OsteoReady,  teaching live patient surgical courses to doctors from many parts of the world, since 2014. In his spare time he enjoys coaching football, basketball, and baseball for his 2 boys, ages 11 and 10, and attending dance recitals and softball games for his daughter, who is 8 years old.  He and his wife, Dr. Kate Gross, enjoy serving on dental mission trips and have done 4 humanitarian trips to foreign countries to date with their most recent one being to the Dominican Republic last November.  They also have served as co-Chairman of the Kansas Mission of Mercy leading the project to doing over $1.2Million in free dentistry over the course of 2 and a half days.  Their practice has also been named to the Smiles for Life Hall of Fame after raising over $100,000 for children’s charities through their whitening programs.   www.nhdpm.com

Dr. Michael Apa received his dental degree from New York University College of Dentistry. He currently holds several academic and teaching positions. He is an Assistant Clinical Professor at New York University College of Dentistry in the Aesthetics Department, and a Senior Clinical Director and Instructor at the Aesthetic Advantage Continuing Education program in New York, Palm Beach and London. Dr. Apa is a renowned lecturer both nationally and internationally. He is a member of the American Academy of Cosmetic Dentistry and recipient of the AACD Excellence in Cosmetic Dentistry performance in the first five years of practice award. He is a member of the American Dental Association, the Academy of General Dentistry, the Editorial Advisory Board, the Journal of Implant and Advanced Clinical Dentistry.   Approximately 1 year ago Dr. Apa opened a 5000 sq-ft state of the art dental clinic in Dubai with a dental laboratory onsite. The clinic has been built around creating a seamless and luxurious client experience.   The culmination of a lifetime of creating beautiful smiles and enhancing facial beauty has lead to the development of the Apa Beauty product line. This product line is a unique approach that combines the latest advances in oral care research with the quality ingredients and streamlined design of a luxury beauty brand. Dr. Apa has been honored with the Five Star Diamond Award from the American Academy of Hospitality Science for being "One of the finest Dentist's worldwide" in recognition of his innovation, artistry and leadership in Aesthetic Dentistry.   www.apaaesthetic.ae www.rosenthalgrp.com 

Cindy always knew she wanted a profession where she could help people. As a young receptionist at a dental practice in Branson, Missouri, she found her dentist to be a willing mentor—and the job just clicked. She quickly learned about the many aspects of working in a practice, and her training in clinical and clerical skills provided all the tools she needed to embark on a lifelong career.   Along the way, Cindy has served as a certified dental assistant and office administrator, in addition to earning a Bachelor of Science degree in Health Administration. She loved getting to know her patients and used her quick sense of humor to make their appointments—and her work—fun and rewarding. Just ask the Branson entertainer who sat down for X-rays one day and asked what the lead apron was for. Cindy said it was in case he blew up, then proceeded to go around the corner and flinch as she pressed the button. When she said they’d gotten lucky because he was still there, he laughed so hard the plastic X-ray device flew out of his mouth.   Today, Cindy is passionate about training and consulting for dental practices. She is a former Field Training Manager for a Practice Management Software.  With more than 17 years of training experience, and over 30 years in dentistry, she excels as a large-group presenter at workshops and seminars. She’s excited to be part of the GTS team and share her know-how and knack for practice security, paperless processes, staff management, and productivity.   One of the things Cindy loves best about working with practices is helping dentists and staff to let go of their fear of change. Sticking to “the norm” can hold practices back from discovering true productivity and delivering the stellar patient care practices want to be known for. She is an expert at helping to turn that fear around and giving practices the ability to work at more efficient and exciting levels.    In her down time, Cindy is a swimmer, a singer, and a movie buff. She has two grown sons and lives outside of Springfield, Missouri, with her husband Mike and maltipoo Casper. She can be reached at: cindy@GTSgurus.com.   www.gtsgurus.com

Michael Austin Brown, DMD, is a seasoned Dentist, Entrepreneur and Web Developer with over a decade of experience in the healthcare space. Currently, he and his wife, proudly serve as the Owners of Hurstbourne Dental Care in Louisville, KY. Most recently, he also launched the Ask4Review website and app.  Combining his expertise in both dentistry and programming enables Dr. Brown to develop leading-edge applications that improve workflow for dental practices of all sizes.    www.Ask4Review.com

Ben Goldberg is the founder and CEO Goby.  After graduating from college in 2008, Ben spent 6 years working in the finance world.  Growing restless, Ben left finance to go travel the world.  After returning from traveling, Ben noticed the pain point he was experiencing was something many of his friends also experienced.  In short, Ben was frustrated with how expensive premium oral care products cost.  Everything from the replacement brush heads to the expensive handles that regularly broke.  To solve this problem, Ben launched Goby, with the goal of making premium oral care more accessible.   Goby is a new oral care brand, launched in October 2016.  Goby sells a premium electric toothbrush paired with a brush head subscription, lifetime guarantee and sold at half the price of the competition.  Goby has been featured everywhere from Dentaltown, GQ, Vogue, and the NYTimes.  Goby sells directly to consumers through their website Goby.co and partners with forward thinking dentists across the country.   www.GOBY.co

Scott Hansen is the Founder and CEO of DentistChats, the world’s leading professionally managed chat service for dental practice websites.  The business serves clients in hundreds of markets worldwide and, since it’s founding in 2016, the DentistChats team has handled more than 120,000 online chats. In addition, he manages an inc. 5000 orthodontic practice in Kansas City which has been recognized as one of the fastest growing privately held businesses in the US for two consecutive years.  While achieving his Masters is Business Administration at the University of Missouri - Kansas City, he was awarded a certificate of achievement for his entrepreneurial work from the Regnier Institute for Entrepreneurship and Innovation.   www.DentistChats.com