The DocPreneur Leadership Podcast cover image

The DocPreneur Leadership Podcast

Latest episodes

undefined
Feb 6, 2023 • 45min

Pharmacy Collaboration With Physicians. Meet CareSync Concierge.

Our podcast guests today, Ken Sternfeld and Dr. Don Gudenas   Ken Sternfeld and the Co-Founder of CareSync Concierge, Dr. Don Gudenas, developed a turnkey Telehealth solution to deliver a culture of patient care, compassion and empathy instead of dispensing prescriptions. Learn more at https://www.caresyncconcierge.com/   LISTEN TO FULL PODCAST   “As a healthcare provider in the concierge medicine field, finding better ways to help patients with diabetes is likely a high priority based on the growing number of Americans who are diagnosed with diabetes each year. For patients with diabetes or heading in that direction, medical oversight and personalized care is crucial to help them stay healthy, safe, and supported. Thankfully innovations in digital technology like remote patient monitoring have given Concierge Physicians who have time with their patients, the ability to leverage those resources to help patients reach their health goals and manage their chronic conditions from the comfort of their homes.” ~CareSync Concierge   Topics In Today’s Podcast Include   How has the use of connected health devices enhanced the world of concierge care ? How can concierge physicians monitor patient progress effectively to produce better patient outcomes without adding costs, staff while seamlessly integrating into existing work load ? How can concierge physicians enhance the deliverables of materials that support their care plans and protocols needed in their practice, without increasing costs ? How can any concierge practice leverage TeleHealth as opposed to Telemedicine ? How can adding a DiaBuddy Experience RemoteCare Solution to your concierge practice increase patient engagement and deliver revenue with No Out Of Pocket Expense ?   About Our Guests   Ken Sternfeld is a lifelong dreamer who believes that there is more to get out of life when you focus on helping others. As a son of a Pharmacist, he was inspired by the way his father treated his customers when he visited the store in Jamaica, Queens called Merrick Pharmacy. Customers called him ‘Doc’ and Ken was proud of his father who was helping members of the community.   As a practicing Pharmacist, following in his dad’s footsteps, Ken wanted to replicate the personalized patient care by working on ‘Pharmacy Fridays’ in the office of one concierge physician group, practicing in Long Island. Working directly with patients, Ken was able to take the time and make the time to help patients within the practice to set a new standard of collaborative chronic care management.   Ken expanded the business model as he pivoted during the pandemic to create a cash pay subscription based Virtual Wellness Solution that now delivers Remote Patient Monitoring and Medication Risk Management for patients struggling to deal with their diabetes and other chronic conditions to help them experience a better quality of life.   It was with that focus, that Ken set up a new entity called CareSync Concierge to deliver The DiaBuddy Experience, designed for concierge physicians nationwide to help them enhance patient outcomes and increase revenue with No Out of Pocket Expense to their patients or their changes in their practice workflow.   Using the experience and tools he used at traditional retail pharmacy as a two time winner of the Paragon Award at CVS and as a member of their Emerging Leader Program, Ken and the Co-Founder of CareSync Concierge, Dr. Don Gudenas, developed a turnkey Telehealth solution to deliver a culture of patient care, compassion and empathy instead of dispensing prescriptions. Ken was awarded the Long Island Business News ‘Innovator of The Year and as a mentor who has a passion for educating the next generation of Pharmacists, Ken was honored as the Preceptor of The Year at the University at Buffalo, University at Colorado Skaggs College of Pharmacy and most recently at the University of Maryland, Eastern Shore School; of Pharmacy.   Today Ken lives with his wife Ronni on Long Island and enjoys all the time he can spend with his four wonderful grandchildren.   About Dr. Don Gudenas  PharmD   Chief Engagement Officer CareSync Concierge School of Remote Patient Care     Strong communicator with the proven ability to educate patients and consult with other healthcare professionals to promote evidence-based drug therapy plans and cost-effective alternatives. Highly adaptable pharmacist with extensive experience developing and monitoring optimal therapeutic plans, collaborating with prescribers, and improving patient treatment outcomes. Able to incorporate principals of functional medicine into primary care and emphasize precision medicine via application of pharmacogenomics. Clinical specialist with medication therapy management and chronic disease management certification. Expert knowledge of Pharmacy Administration and pharmaceutical Logistics (PAL).     Committed to connecting patients to pharmacists who care so that the medication experts may practice at the height of their diplomas as RemoteCare Providers and public health advocates, improving and saving lives while helping patients save money on prescription medications. At the CareSync Concierge School of Remote Patient Care, we welcome all the future generation of pharmacists and current pharmacists who want to set a new standard for patient engagement.     Ready to evolve pharmacy into the 21st century and re-invent the Image of the Pharmacist!   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Feb 1, 2023 • 48min

Meet NutraHeal. Replenish. Restore. Recover.

This is Concierge Medicine Today's Docpreneur Leadership Podcast and today's topic is from a patient perspective with our friend Angie Yasulitis. Today our conversation centers around the state of dietary supplements, micro nutrients and the messy middle where it seems more peer-reviewed, science-based and unbiased scientific medical studies are needed to help inform Doctors and Patients about what is safe and what is not in this huge supplement and vitamin industry.   About Angie   Angie has been in corporate marketing strategy development since 1992. She is the acting Senior Marketing Consultant for NutraHeal. As CMO and Managing Partner of The YaZo Group, she is intimately involved with their clients (like NutraHeal's) strategies. She works diligently to help them fine-tune their marketing while keeping it running – with ROI being a key goal. Angie spends most of her workday researching and developing strategies when not creating content; her main content contributions are blogs, website content, commercial scripts, and marketing funnels.   Resources and Information Mentioned In Today's Podcast   https://www.ama-assn.org/press-center/press-releases/ama-policy-calls-increased-regulation-dietary-supplements https://coverage.bluecrossma.com/article/go-easy-those-vitamins-and-supplements https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2706489 https://journalofethics.ama-assn.org/issue/unregulated-supplements https://www.consumerlab.com/ www.nsf.org https://www.usp.org https://www.durbin.senate.gov/newsroom/press-releases/durbin-braun-introduce-legislation-to-improve-safety-and-ensure-transparency-of-dietary-supplement-industry https://www.ama-assn.org/delivering-care/public-health/dietary-supplements-underregulated-unknown-and-maybe-unsafe https://ods.od.nih.gov/factsheets/WYNTK-Consumer/   She has spent over two decades working directly with health and wellness brands in corporate wellness, saliva testing, fitness, aromatherapy, and more. Angie is the author of Designing a Lifetime of Wellness, the curriculum developed for a national wellness company she took to market and sold. She is currently tweaking this handbook for use in 2023. She is passionate about speaking on the role of faith in personal wellness/success.   Angie is a graduate of Salisbury University in Salisbury, MD, with a degree in business administration and a concentration in marketing. A graduate of Dale Carnegie and LILI (the Leadership in Life Institute), she is a passionate public speaker.   She has had years of hands-on corporate management (and many incredible mentors), along with recruitment process development, business development training, marketing plan development, and agency and regional leadership.   Find out more about NutraHeal: https://nutrahealplus.com/ For Direct Contact With Team (select send a message):https://nutrahealplus.com/contact-us-4/ Available through a practitioner at: https://gethealthy.store/ Angie’s LinkedIn Profile: https://www.linkedin.com/in/angelayasulitis/   NutraHeal Medical Disclaimer   These statements have not been evaluated by the Food and Drug Administration. The products and information on this website are not intended to diagnose, treat, cure or prevent any disease. Please speak with an appropriate healthcare professional before using any products. The information on this site is for informational purposes only and should not be considered medical advice.   These products contain natural ingredients in dosages considered to be within safe limits. Please do not combine other vitamin and dietary supplements with similar or over lapping ingredients to avoid exceeding the daily recommended dosage. Please check with the appropriate healthcare professional for any possible interactions that may occur with medications – either prescribed or over the counter that you may be consuming. Please check with the appropriate healthcare professional for risks from consuming these products given your underlying medical conditions.   No claims are made about this products effectiveness or the absolute safety of this product in all situations or cases, nor are any medical or psychological benefits claimed. Consult with your physician, pharmacist or other healthcare provider before taking any new supplements.   Source: NutraHeal Medical Disclaimer: https://nutrahealplus.com/medical-disclaimer/   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Jan 23, 2023 • 30min

Three things I learned about my teenage daughter while "waiting"

Podcast with Author/Editor of Concierge Medicine Today   The Patient-Physician relationships that my daughter has now are memories she will carry with her throughout the rest of her life. My wife and I hope and pray every time we visit a medical office with her that she'll have a great experience with the Doctor, the staff and the overall experience. Yes, it's hard but it shouldn't be this hard.    After all, "It's no longer about being the best Doctor in the world anymore. It's about being the best Doctor FOR the world, FOR your Patients and FOR your local community!"   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Jan 10, 2023 • 36min

No emotionally neutral environments in healthcare.

There's no such thing as an emotionally neutral environment in healthcare. Every Patient feels a certain way when they pick up the phone to make an appointment or walk in your practice. Hospitality in your practice is a "process" but you want to make sure the patient doesn't feel "processed".   Here's some ideas to ponder ...    © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Jan 4, 2023 • 44min

Addressing Nurse Burnout.

“I had a dream of becoming a nurse…not just a philosophical vision, but a vivid dream as a 16-year old. I saw myself working as a nurse, and I never questioned that decision to this day.” ~Catie Harris, Nurse + CEO, Nursepreneurs   LISTEN TO FULL PODCAST EPISODE   Visit Nursepreneurs Web Site: https://nursepreneurs.com/ Facebook Group: https://www.facebook.com/groups/nursebusiness   Our guest is Catie Harris. Catie is a NursePreneur Mentor who has empowered thousands of nurses in business to monetize their knowledge and skills, while inspiring them to change the way healthcare is perceived and delivered. She strives to undo the perception that nursing care is limited to the hospital setting. Through her intensive nurse business coaching program, Catie shows nurses around the world how their hard-earned knowledge and skills can transcend the hospital system into a profitable business.   Join The Most Engaged Community Of Nurse Business Owners   Facebook Group: https://www.facebook.com/groups/nursebusiness Weekly Livestreams Weekly livestreams, where we take you behind the scenes of our business and showcase what’s working now. 12,000+ Nurses In Business A community of 12,000 plus business minded nurses that you can network with and bounce ideas off of. Value Posts We drop multiple value posts each week outlining mindset shifts and marketing strategies we are discovering in our own business.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Dec 26, 2022 • 11min

Sandpaper or Silk? From the tissues to the toilet paper.

Everything communicates how much you "care" in your medical office. From the tissues to the toilet paper. If it's sandpaper, Patients will take small mental notes. If it's silky smooth, they'll also take stock in how much you (their Doctor) cares about them.    LISTEN TO FULL PODCAST EPISODE   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Dec 16, 2022 • 23min

Is Patient loyalty in primary care cruising towards use of NPs and PAs?

Patient loyalty in medical offices today is hanging on by a thread some experts and Physicians are saying. Most primary care and family medical offices are struggling to modernize their practice amidst shrinking reimbursement, increasing overhead and administrative hassles. That's translating to no improvements in the primary care and family medicine customer service experience. Add to that there are more and more hoops Patients need to jump through as well and Patients are fed up with that and willing to try something and someone new. The question is what will primary care and family medicine look like for our grandkids, or even our kids in 15-years? I'm not optimistic. Will more Patients gravitate to using NPs and PAs in the years ahead? The numbers, the rhetoric and even some experts the past couple of years predict the wind is blowing in that direction.    Wolters Kluwer writes[2] ... NP (including nurse anesthetists and midwives) employment is forecasted to grow at a rate of 45% from now until 2030 while PA employment is expected to grow at a rate of 31%. Both rates are much higher than the average growth rate of 0.7% for all occupations predicted by the U.S. Department of Labor’s Bureau of Labor Statistics.   According to Sanjula Jain, Ph.D., who in 2021 wrote an article entitled "Patients are Consumers, and Consumers are not Loyal: An Overview of Loyalty in Healthcare vs. Other Industries" he writes ... Consumers are inherently “splitters”, even in healthcare. For providers seeking to build stronger relationships with consumers in their markets, the question then becomes, even if an individual interacted with your brand for a single visit and reported a great experience (e.g., HCAPHS), are they still seeking out other brands for similar services?[1]   “Patient Burnout … is a cancer growing in our healthcare culture that few have the courage or want to treat with hospitality and customer service. Patient burnout plagues our communities. We don’t look forward to seeing a Doctor or even know the medical staff by name like we used to. If I have to go to a Doctor’s office where he/she has to look at my medical chart every time I visit the practice, that’s not okay with me. Instead, we as Patients put on an invisible suit of armor and we prepare for a metaphorical battle about our rights, the cost, our time and more. In the majority of medical office environments you and I may visit today or tomorrow, there is rarely anyone or anything advocating for the Patient other than the Doctor. And that is unremarkable. I want a Doctor [and culture] that is remarkable and that would bring my family and I back again and again. I want to brag about my Doctor to others. I want my Doctor’s office to be as inviting to my family and I as having a conversation with an old friend in our living room. Today, that is rare. I understand that isn’t everyone’s expectation of their Doctor’s office and that’s okay. But for those in healthcare that would rather stand in the back of a room with their arms crossed or sit behind a keyboard and dissect the premise of patient burnout and targeted solutions your peers are trying to use to treat this common complaint and want to do something about it and then say they're elitist or ‘this is just not how we’ve always done it’, they miss the point and bury the pronouncement of the cure to patient burnout which is ... we need more medical environments and entrepreneurial Physicians that also desire to curate healthy staff cultures and each day wake up and try to work in a medical office model that marries the Hippocratic Oath to the Golden Rule. It just so happens that some in Concierge Medicine are already doing that and I think that is remarkable and moreover, worth remarking to others about.” ~Editor, Concierge Medicine Today   SOURCES Patients are Consumers, and Consumers are not Loyal: An Overview of Loyalty in Healthcare vs. Other Industries; June 6, 2021; By Sanjula Jain, Ph.D.; https://www.trillianthealth.com/insights/the-compass/patients-are-consumers-and-consumers-are-not-loyal Wolters Kluwer; JANUARY 06, 2020 NPs and PAs by the numbers: the data behind America’s frontline healthcare providers; https://www.wolterskluwer.com/en/expert-insights/nps-and-pas-by-the-numbers-the-data-behind-americas-frontline-healthcare-providers   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Dec 14, 2022 • 14min

Why there are no neutral environments in medical offices.

Most medical offices dismiss the idea of asking for patient feedback or improvement because they assume that visiting the practice in-person today and talking to the Patient about their co-pay or insurance coverage is simply relational enough.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Dec 11, 2022 • 16min

Patient Comment Boxes: Yes or No?

There’s a lot of ways to do this and we think you may just want to pick one that works for you. But, the first step in the listening process is important and it’s often omitted or removed in medical offices because face-to-face interactions with Patients are presumed to be communicative and relational. But in fact, most Patients and Physicians today would agree that visiting a Doctor’s office (outside of those in Concierge Medicine and a few other models) are anything but environments that Patients would consider relational and communicative.   Most medical offices dismiss the idea of asking for patient feedback or improvement because they assume that visiting the practice in-person today and talking to the Patient about their co-pay or insurance coverage is simply relational enough.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.
undefined
Dec 10, 2022 • 8min

Patient Waiting Areas and Bathroom Access.

There are so many little details to think about in your practice every single day. Usually the toilet paper quality, waiting room chair stains and bathroom access is not your top priority. Beware however, these are the details that your Patients notice and if these items are unremarkable ... expect remarks online. Here's a few thoughts on what you can do to improve ...   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode