Fintech Insider Podcast by 11:FS

In this episode Jeremy Burge joins us to discuss the wonderful world of Emoji. David and Jeremy discuss how emoji are taking over a large amount of communication. Jeremy explains what it means to be part of the Unicode consortium and how misinterpretation happens between companies. Did you know dinosaurs are coming to a phone near you? Find out which two made the cut. We also discuss how companies are using emoji to communicate better across social platforms and in their marketing. “No matter what you say, it jumps out a little bit more if there in an emoji in there.”   Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep244 – Jeremy Burge, Chief Emoji Officer of Emojipedia appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode We dive into the interesting world of ethical hacking. Our first guest Jamie Woodruff takes us through his unique university entry, why your computers might not be the cause of your network’s security breach and how posing as a pizza delivery man helped him gain entry into a companies headquarters. Chris then interviews Sergey Pavlovich, a Russian ‘carder’ who made it big defrauding banks, and after a stint in prison, started working to defend against people like him. Sergey tells us about how he earned thousands from stolen credit cards and why working for the good guys works out better in the long run. Guests Jamie Woodruff, Technical Director at Metrix Cloud LTD Sergey Pavlovich, Author of How To Steal A Million Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep243 – Ethical Hacking with Jamie Woodruff and Sergey Pavlovich appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode We attend the Money and Mental Health Tech Sprint. With the help of new Fintech Insider host Dr Harriet Bedell-Pearce we explore new ways technology is being applied in Fintech products to foster better lives for those with mental health disorders. We hear about the projects built at the tech sprint to help control volatile spending habits caused by mental challenges, how red-tech can help provide regulators with the data they need to make a difference and how taking a personalised approach to mental well-being projects may the way forward for the industry. Guests Polly Mackenzie, Director, Money and Mental Health Jo Hill, Director, Market Intelligence, Data and Analysis at Financial Conduct Authority Beth Robotham, Head of Business Development, Bupa UK Marcus Thornley, Founder, Play Consulting Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep242 – Money and Mental Health appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode Gerhard Coetzee is making a real difference in the world of financial inclusion. As Lead Financial Sector Specialist at CGAP, he leads the technical areas of customer and provider solutions that include customer centric business models, digital finance and smallholder families. Simon Taylor caught up with him to find out about the challenges he faces and why customer-centric design and partnerships are so central to his approach. “If you do not understand the customer, the poor person in their life, the challenges they have, the pain points they face, then it will be very difficult to provide a service that they will use.” “I believe strongly in living your life in such a way that when you leave something, it is better than the way you found it.” Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep241 – Gerhard Coetzee, Lead Financial Sector Specialist at CGAP appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode We’re at the 2017 Innovate Finance Global Summit, one of the most prestigious conferences for the financial technology industry. This annual event provides a platform that convenes the world’s global institutions together with startups, policy makers and investors to share ideas and solutions to the challenges facing financial services. Guests Lawrence Wintermeyer, CEO of Innovate Finance Nick Ogden, Executive Chairman of Clear Bank Richard Peers, Director of Financial Services Industry at Microsoft John Edge, Chairman of Identity 2020 Claire Calmejane, Director of Innovation at Lloyds Banking Group Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep240 – Innovate Finance – THE Global Summit of FinTech appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode Alessandro Hatami started with road building in Africa as an engineer, on to direction setting at Lloyds and now he is helping traditional business find and engage with the right digital services partners at The Pacemakers. 11:FS CEO, and ex-colleague of Alessandro, David Brear sat down to find out more about helping large organisations be innovative, how partnering in FinTech is replacing the disruptive narrative and the impacts of Brexit on all of the above. Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep239 – Alessandro Hatami, Managing Partner at The Pacemakers appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode From dreams of running a five-star hotel to the reality of running a five-star bank, Ashok Vaswani, the CEO of Barclays UK, speaks with Simon Taylor about culture, digital transformation challenges and opportunities, frontline empowerment and how Simon might be able to buy a Lamborghini in the future. “We touch 24 million customers in the UK, so 63 million people, if you humour me, and say 15 million less than 15 years of age, that leaves 48, we touch one out of every two people in the UK. Now, that’s an awesome position to be in, right?“ “I’ve now started having dinners with CEOs of other businesses, other industries, corporate clients of ours, and saying, “Hey, you guys are big, big in your-,” you know, people like British Airways, AIG, GE, Day Lewis, all these big companies, and say, “You guys are struggling with the same thing, we’re struggling with the same thing, can we actually talk together and, you know, do stuff.”” Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep238 – Ashok Vaswani, CEO of Barclays UK appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode Barclays takeover! Over the years, Barclays have pioneered tech in financial services, from the first UK bank to launch the ATM, to their award-winning app. We sit down with four excellent guests, including CEO Ashok Vaswani, to discuss the impact of PSD2; the challenges and opportunities that come with being a 357-year-old bank; how to attract fresh talent in a world filled with tempting FinTech startups; and more. Guests Ashok Vaswani, CEO Catherine McGrath, Managing Director of Transaction Products and Payments Ruchir Rodrigues, Managing Director of Digital & Open Banking Frankie Woodhead, Director of Commercial & Channels – Business Lending Highlights On PSD2 “I’m hugely excited about it. I think, as a customer, it’s going to present me with completely different opportunities about how to manage my finances, and, as Barclays, we are right in at the heart of that, and helping that happen. I want to be confident that I can recommend to my friends and family that they should feel comfortable to move their data around, so we need to make sure that we’ve got customer protection at the core, so I feel safe, which means I can get all those great competitive advantages.” – Catherine McGrath On omnichannel “Customers never think of, “I want to go to a channel,” or, “I want to go omnichannel.” They’re saying, “I want to be served by Barclays.” That’s how people look at it, and that’s exactly our view. So the question for us is, how do you solve a customer need? And what is the need you are trying to solve for? It’s not about which channel you want customers to come to, it’s about what do they want? Is it convenient?” – Ruchir Rodrigues On scale and risk taking ‘’I can count ten programmes where we’ve spent a lot of money on, and frankly they haven’t gone anywhere, right? Okay, we thought it was a great idea, we made a mistake, we drank a glass of water, it was over, we move to the next thing, right? I mean, the speed of change is so rapid that to think that everybody’s going to get everything right is foolhardy, right? So having the ability to actually do it, having a culture where everyone, as a team, we are committed, we are just absolutely committed to making this happen, so we’re putting our money where our mouth is. ‘ Ashok Vaswani On looking outside of banking “I think it’s as important to look at non-competitors, I saw WhatsApp launching p2p payments in India, Alibaba and what they’re doing […] in Asia and the APAC region, we have to not just look at banks. We have to look outside of industry and what’s going off, because that’s going to be more important, in my view, in the next five to ten years.” – Frankie Woodhead Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep237 – Barclays Takeover! appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode The day after the 11:FS birthday bash, we get hangover deep on FinTech Insider News – misquoting American presidents and everything when discussing the U.S. Congress’ decision to let ISPs sell your web browsing history to anyone without permission. “What’s interesting is that Facebook and Google, and especially Apple, have been pushing back on government requests for data quite publicly – and probably quite a bit more, privately.” Simon says. “Whereas the ISPs weren’t. The ISPs’ selling point here is, ‘Well, we’ve been selling you data forever on everything you want to see, give us this access and you’ll get to see everything you want to see on a terrorism standpoint.’ There’s an Abraham Lincoln quote, and I’m going to butcher it, but it’s something like, ‘If It’s liberty or security, I’d take liberty every single day,’ and I’d be willing to sacrifice a little bit of security for it. We seem to have lost that, in society, to a certain degree.” Give us liberty or give us death (just to throw another American patriot into the mix). Guests Joining us for this week’s analysis of the news: Richard Morgans, Head of digital lab & fintech ecosystems at TSB Misha Jessel-Kenyon, Publishing Manager at Raconteur Ali Paterson, Editor in Chief at Fintech Finance News this week Reuters – Financial institutions risk 24 percent revenue loss from FinTech: PwC – Link Finextra – FCA vows to tackle fraud on lost and stolen contactless cards – Link The Asian Age – Hackers use ‘disappearing malware,’ steal $800,000 from ATMs – Link Quartz – Set up a VPN in 10 minutes for free – and yes, Americans urgently need one, thanks to Congress – Link The Next Web – Amazon Cash eliminates need for bank cards – Link Finextra – Visa and top UK banks get behind launch of Amazon Business – Link TechCrunch – WhatsApp will reportedly launch peer-to-peer payments in India within 6 months – Link PYMNTS – Moblie wallet adoption: whare are we 2.5 years in? – Link Computer – OCBC Bank uses AI-powered chatbot to answer home and renovation loan queries – Link The Register – Banking group denied access to iPhones’ NFC chips for alt.Apple.Pay – Link YouTube – Louis Cole – Bank Account Song – Link Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep236 – Hangover Deep appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode Alipay dominates financial news. On FinTech Insider, we joke about creating a jingle for ‘Alipay does a thing.’ What’s really interesting to us about Alipay is the Ant Financial business model of ‘payments as a wedge product’ to drive other financial services. We talk to a lot of banks now that want to become marketplaces, having looked at Alibaba and Alipay as the model to copy. In this episode, Rita Liu, Head of Alipay Europe, Middle East, and Africa, talks to us about Alipay’s growth ambitions and why China is such an exciting region for FinTech and financial services. “We have been active in the global market for a while, all driven by our consumers’ needs,” Rita says. “Alipay is the most popular online payment option for Chinese buyers. So we have been distributing Alipay as a payment option for ecommerce players outside of China. “In China, mobile wallet has become an increasingly popular way to pay in the physical world, and that is driving us to do the same in the global market. We follow the Chinese tourists’ footprint in the world, to enable the merchants to be able to offer the same experience that our users can have in China while they travel. So that’s why we have started to develop merchant acceptance in the physical world, to accept Alipay.” Enjoying FinTech Insider? Tell a friend about us and please leave us a review on iTunes. The post Ep235 – Alipay’s Rita Liu on Consumer Pain Points Driving Global Expansion appeared first on 11:FS. Learn more about your ad choices. Visit megaphone.fm/adchoices