
Fintech Insider Podcast by 11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Latest episodes

Mar 15, 2023 • 44min
716. Focus: What does effective financial inclusion look like in the USA?
Our expert host, David M. Brear, is joined by some great guests for this latest edition of Fintech insider Focus!
In the latest strand of Fintech Insider, in association with Visa, we’re taking a burning question from financial services across the globe and really putting it under the microscope with explainers, expert panels, and in-depth interviews – all to bring the global community into focus.
In this episode, we set the scene on financial inclusion and exclusion in America historically, the current challenges, and the importance of lived experience to making successful financial products aimed at underserved communities.
This week's guests include:
Erin Pursell, Vice President, North America Fintech, New Business Development, Visa
Sheena Allen, Founder, Capway
This episode is sponsored by Visa
Visa’s Fintech Fast Track program is streamlining the onboarding process for fintechs – enabling them to gain access to Visa’s powerful capabilities and network. Visa and their enablement partners help fintechs launch and scale cards, virtual credentials, and disbursement programs. To learn more visit, partner.visa.com.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!
Get your tickets for our next After Dark hereSpecial Guests: Erin Pursell and Sheena Allen.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 13, 2023 • 1h 6min
715. News: Abound raises $601m for AI lending and Griffin levels up with banking licence
Our expert hosts, Ross Gallagher and David Barton-Grimley, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
We cover the following stories from the fintech and financial services space:
Open banking startup Abound nabs $601M to supercharge its AI-based consumer lending platform - 5:35
BaaS platform Griffin secures UK banking licence with restrictions - 16:05
Woman, 91, loses account and pension after Barclays declares her dead - 30:25
Western Union turns to MFS to expand global money transfers - 42:38
Your Juno partners with Wealthify to bring financial education to women and non-binary people - 52:10
Metro Bank stores are safe spaces for domestic abuse victims - 54:00
People are posting their failed Monzo applications on TikTok - 57:30
This week's guests include:
Michelle He, Co-Founder and COO, Abound
David Jarvis, CEO, Griffin
With soundclips from:
Kumar Shourav, Managing Director - MTOs, MFS Africa
Anna Decoudu, Lending Director - Consumer Finance, RateSetter/Metro Bank
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!
Get your tickets for our next After Dark hereSpecial Guests: Anna Decoudu, David Jarvis, Kumar Shourav, and Michelle He.Links:
Open banking startup Abound nabs $601M to supercharge its AI-based consumer lending platform
BaaS platform Griffin secures UK banking licence with restrictions
Woman, 91, loses account and pension after Barclays declares her dead
Western Union turns to MFS to expand global money transfers
Your Juno partners with Wealthify to bring financial education to women and non-binary people
Metro Bank stores are safe spaces for domestic abuse victims
People are posting their failed Monzo applications on TikTok
Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 10, 2023 • 41min
714. Insights: Has financial services only been built for half the population?
Our expert host, Kate Moody, is joined by some great guests to ask: "Has financial services only been built for half the population?"
This week's guests include:
Alexia de Broglie, Co-Founder, Juno
Becky George-David, Executive Director - Product, JP Morgan Chase
Daniela Raffel, Vice President, Dawn Capital
In the same week as International Women’s Day, we’re taking the time to look at the impact of a financial services system traditionally dominated by men.
But these conversations are not just for one day, or one week, per year. This is a conversation the industry has to have with itself on a regular basis in order to push through any real change.
We’ve put together a panel of amazing experts to discuss how financial services products been shaped so far, the impact of gender at the very top of businesses, the future of a more equitable industry.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Alexia de Broglie, Becky George-David, and Daniela Raffel.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 6, 2023 • 1h 2min
713. News: JP Morgan bans ChatGPT, while female founders are on the rise
Female founders on the rise with 150,000 new firms. JP Morgan bans ChatGPT AI bot. BNP Paribas sued over Amazon deforestation link. Sequoia and Andreessen Horowitz lead fintech investments. Klarna reports $1 billion losses versus Revolut's first profitable year. Real estate tipping debate sparks controversy.

Mar 3, 2023 • 46min
712. Insights: How does embedded finance make money?
Our expert host, David Barton-Grimley, is joined by some great guests to ask: "“How does embedded finance make money?”
This week's guests include:
Tui Allen, Vice President of Product, Ampla
Sophie Guibaud, Co-Founder and Chief Commercial & Growth Officer, Fiat Republic
Nadya Hijazi, Global Head of Wholesale Digital Channels, HSBC
Embedded finance has the ability to bring financial inclusion to those previously excluded and provide genuinely helpful services at the point of need.
But, revenue is important to making sure that embedded finance is a sustainable option.
In this week's show we're looking at how you set up an embedded finance partnership, how to make it successful, and how do you make it profitable.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Nadya Hijazi, Sophie Guibaud, and Tui Allen.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 1, 2023 • 31min
711. Focus: Using Super Apps to help create new economies, with Sitoyo Lopokoiyit, CEO of M-Pesa
In the newest strand of Fintech Insider, in association with Visa, we’re taking a burning question from financial services across the globe - and really putting it under the microscope with explainers, expert panels, and in-depth interviews all to bring the global community into focus.
In this episode, David Barton-Grimley sat down with Sitoyo Lopokoiyit, CEO of M-Pesa to continue exploring the question set out in our previous Focus episode: What is stopping Super Apps from succeeding outside Asia?
Join us to find out what particular needs the African market has for a Super App and how strong is the appetite from customers, if the number of founders and companies looking to build one has grown in the past couple of years, and if 2023 is the year of Super Apps.
All of this, and so much more!
This episode is sponsored by Visa
Visa’s Fintech Fast Track program is streamlining the onboarding process for fintechs – enabling them to gain access to Visa’s powerful capabilities and network. Visa and their enablement partners help fintechs launch and scale cards, virtual credentials, and disbursement programs. To learn more visit, partner.visa.com
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guest: Sitoyo Lopokoiyit.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 27, 2023 • 1h 1min
710. News: Revolut tops app downloads – but is Chase coming for the crown?
Our expert hosts, Kate Moody and Benjamin Ensor, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
We cover the following stories from the fintech and financial services space:
Digital bank Vexi raises millions to offer young Mexicans lower interest rate credit cards - 5:50
Gig workers denied equal opportunity to financial services - 20:00
Welcome to the bank branch where you can’t even deposit cash - 35:30
Which European banking app is winning the race for customers? - 44:10
Co-operative Bank turns corner with bid for £650m Sainsbury’s Bank mortgage book - 50:50
Digital bank Bunq hits profitability - 52:35
BMO bank no longer has a den for Hubert the Harris Lion - 54:20
This week's guests include:
Ali Hamriti, Co-Founder & CEO, Rollee
Cinthia Merlos, Co-Founder and COO, Vexi
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!
Get your tickets to our next After Dark hereSpecial Guests: Ali Hamriti and Cinthia Merlos.Links:
Digital bank Vexi raises millions to offer young Mexicans lower interest rate credit cards
Gig workers denied equal opportunity to financial services
Welcome to the bank branch where you can’t even deposit cash
Which European banking app is winning the race for customers?
Co-operative Bank turns corner with bid for £650m Sainsbury’s Bank mortgage book
Digital bank Bunq hits profitability
With rebranding, BMO bank won’t have a den for Hubert the Harris Lion
Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 24, 2023 • 51min
709. Insights: How does financial services make it all about the customer?
Our expert host, Kate Moody, is joined by some great guests to ask: "How does financial services make it all about the customer?"
This week's guests include:
Diego Zaks, Head Of Design, Ramp
Peter Collingridge, EMEA Head, D10x, Citi
Will Jones, Executive Creative Director, 11:FS
No matter what variation of fintech, financial service, bank, B2B, or B2C that you’re building or growing – there’s always the all-important end user.
While we may think that’s a given, many businesses get lost in other things which mean they often forget this key principle.
So, in this show, we’ve put together a panel of amazing experts to discuss: what customer centric design is and how it's implemented, the challenges of the jobs-to-be-done framework, and what this looks like in the future.
This episode is sponsored by ComplyAdvantage
ComplyAdvantage’s 2023 State of Financial Crime report is built on a global survey of 800 senior compliance professionals. It’s a clear-eyed look at how the financial services industry is preparing for the year ahead.
Download your free copy today to explore trends including environmental crime, crowdfunding, sanctions on Russia, and much more: https://hubs.ly/Q01zd6TT0
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!
Get your tickets to our next After Dark hereSpecial Guests: Diego Zaks, Peter Collingridge, and Will Jones.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 20, 2023 • 1h 1min
708. News: Is Buy Now Pay Later regulation finally happening?
Our expert hosts, Benjamin Ensor and Amy Gavin, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
We cover the following stories from the fintech and financial services space:
US fintech unicorn Alloy launches in UK - 5:10
Britain sets out legislation to regulate buy-now-pay-later credit - 16:20
RBC buys AI-powered real-estate company OJO Canada - 30:50
US fintech FIS to spin off Worldpay payments business - 41:15
Natwest: Pensions fintech bought by bank in £144m deal which will ‘shake up savings’ - 49:00
Revolut launches donations page to support victims of the recent earthquakes in Türkiye and Syria - 51:10
Banker CIBC doesn't want couples to sugarcoat financial discussions this Valentine's Day - 53:20
This week's guests include:
Edwina Johnson, Head Of Global, Alloy
Douglas Soltys, Editor-in-Chief, BetaKit
Alex Marsh, Head of UK, Klarna
This episode is sponsored by ComplyAdvantage
ComplyAdvantage’s 2023 State of Financial Crime report is built on a global survey of 800 senior compliance professionals. It’s a clear-eyed look at how the financial services industry is preparing for the year ahead.
Download your free copy today to explore trends including environmental crime, crowdfunding, sanctions on Russia, and much more: https://hubs.ly/Q01zd6TT0
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Alex Marsh, Douglas Soltys, and Edwina Johnson .Links:
US fintech unicorn Alloy launches in UK
Britain sets out legislation to regulate buy-now-pay-later credit
RBC buys AI-powered real-estate company OJO Canada
US fintech FIS to spin off Worldpay payments business
Natwest: Pensions fintech bought by bank in £144m deal which will ‘shake up savings’
Revolut launches donations page to support victims of the recent earthquakes in Türkiye and Syria
Banker CIBC doesn't want couples to sugarcoat financial discussions this Valentine's Day
Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 17, 2023 • 43min
707. Insights: Would you buy a home through a Super App?
Our expert hosts, David Barton-Grimley, is joined by some great guests to ask: "Would you buy your home through a Super App?"
This week's guests include:
Justin Herlick, CEO and Co-founder, Pine
Maria Harris, Director, Digital Cat Consultancy
Vadim Toader, CEO & Co-founder, Proportunity
No matter where you’re listening to this podcast - the steps to buying a home is an administrative nightmare!
From estate agents, to mortgage advisors, to solicitors, to service providers – there's so many parties you have to corral just to get that key to your new home.
Surely a super app, a series of mini-apps all in one central application, could smooth out this process completely?
In this epsiode we discuss how fragmented the homebuying process is right now, how a homebuying Super App could work , and what the challenges might be.
This episode is sponsored by ComplyAdvantage
ComplyAdvantage’s 2023 State of Financial Crime report is built on a global survey of 800 senior compliance professionals. It’s a clear-eyed look at how the financial services industry is preparing for the year ahead.
Download your free copy today to explore trends including environmental crime, crowdfunding, sanctions on Russia, and much more: https://hubs.ly/Q01zd6TT0
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Justin Herlick, Maria Harris, and Vadim Toader.
Learn more about your ad choices. Visit megaphone.fm/adchoices