
Fintech Insider Podcast by 11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Latest episodes

May 10, 2023 • 48min
736. Focus: Will great UX keep European fintechs ahead of their competitors?
Our expert host, David M. Brear, is joined by some great guests for this latest edition of Fintech insider Focus!
In the latest strand of Fintech Insider, in association with Visa, we taking a burning question from financial services across the globe and put it under the microscope with explainers, expert panels, and in-depth interviews – all to bring the global community into focus.
In this episode, we're looking at how great UX spurred on a whole generation of fintechs in Europe, how the banks have fought to catch up, and what the move of Big Tech into this space means for the future of financial services.
This week's guests include:
Emma Kerr, SVP - Strategic Partnerships - Europe, Visa
Axel Cateland, CEO, Spendesk Finanical Services
Vasily Starostenko, Head of Product, Revolut
This episode is sponsored by Visa
Visa’s Fintech Fast Track program is streamlining the onboarding process for fintechs – enabling them to gain access to Visa’s powerful capabilities and network. Visa and their enablement partners help fintechs launch and scale cards, virtual credentials, and disbursement programs. To learn more visit, partner.visa.com.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Axel Cateland, Emma Kerr, and Vasily Starostenko.
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May 8, 2023 • 45min
735. News: JP Morgan swoops in for First Republic, while Revolut takes on Nubank
Our expert hosts, Kate Moody and Benjamin Ensor, are joined by a great guest to talk about the most notable fintech, financial services and banking news from the past week.
We cover the following stories from the fintech and financial services space:
First Republic: JP Morgan snaps up major US bank - 4:00
Revolut takes on Nubank with Brazil launch and LatAm push - 13:55
An investment fund created by ChatGPT is “smashing” the UK’s top 10 most popular funds - 23:50
Australian gamblers to be banned from using credit cards for online betting - 33:35
Microsoft teams up with Stripe, GoDaddy and PayPal for in-meeting payments - 35:18
Microscopic monarch names etched on to coronation coin - 37:40
This week's guests include:
Anita Ramaswamy, Columnist, Reuters Breakingviews
This episode is sponsored by Thredd
Global Processing Services (GPS), the payments platform trusted by the leading issuers to process billions of transactions a year, has changed their name to Thredd. Why Thredd? Thredd, because their tailored payment processing solutions are the thread that connects payments innovators of the future. Thredd, because they are true partners, becoming part of the fabric of your business as it grows. And Thredd because it just feels right. Find out more at Thredd.com.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guest: Anita Ramaswamy.Links:
First Republic: JP Morgan snaps up major US bank
Revolut takes on Nubank with Brazil launch and LatAm push
An investment fund created by ChatGPT is “smashing” the UK’s top 10 most popular funds
Australian gamblers to be banned from using credit cards for online betting
Microsoft teams up with Stripe, GoDaddy and PayPal for in-meeting payments
Microscopic monarch names etched on to coronation coin
Learn more about your ad choices. Visit megaphone.fm/adchoices

May 5, 2023 • 49min
734: Insights: How important is trust to financial services in 2023?
Our expert hosts, Benjamin Ensor, is joined by some great guests to ask: "How important is trust to financial services in 2023?"
This week's guests include:
Barb MacLean, SVP, Head of Technology Operations and Implementation, Coastal Community Bank
Cinthia Merlos, Co-Founder, Vexi
Mark Mullen, CEO, Atom
Trust is often considered to be the most important currency a financial institution can hold - but how it’s earned, how it’s lost, or even how it’s defined is much more difficult to determine.
In this show, we’ve put together a panel of amazing experts to discuss: how financial services players gain trust, how it is lost, and does trust still matter?
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Barb MacLean, Cinthia Merlos, and Mark Mullen.
Learn more about your ad choices. Visit megaphone.fm/adchoices

May 1, 2023 • 1h 5min
733. Super.com raises $85M and First Republic scrambles to be saved
Kate Moody, Customer Strategy Director at 11:FS is joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Sophie Guibaud, Co-Founder and Chief Commercial & Growth Officer, Fiat Republic and Co Author of the Embedded Finance Book: When Payments Become An Experienc
Hussein Fazal, CEO, Super.com
Tui Allen, VP of Product at Ampla
We cover the following stories from the fintech and financial services space:
Super.com raises $85m for savings super app
Could First Republic be the next SVB? -
Shopify launches eCommerce payments tool with help from Israeli fintech Melio
More Banks Join European Instant Payments Pilot From End 2023
Klarna unveils AI-powered personalised shopping feed
This episode is sponsored by Thredd
Global Processing Services (GPS), the payments platform trusted by the leading issuers to process billions of transactions a year, has changed their name to Thredd. Why Thredd? Thredd, because their tailored payment processing solutions are the thread that connects payments innovators of the future. Thredd, because they are true partners, becoming part of the fabric of your business as it grows. And Thredd because it just feels right. Find out more at Thredd.com.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Hussein Fazal, Sophie Guibaud, and Tui Allen.Links:
Super.com raises $85m for savings super app
Could First Republic be the next SVB?
Shopify launches eCommerce payments tool with help from Israeli fintech Melio
More Banks Join European Instant Payments Pilot From End 2023
Klarna unveils AI-powered personalised shopping feed
Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 28, 2023 • 43min
732. Insights: Is the future of SME banking specialisation?
Our expert host, Benjamin Ensor, is joined by some great guests to ask: "Is the future of SME banking specialisation?”
This week's guests include:
Atif Siddiqi, Founder/CEO, Branch
Lara Gilman, Head of New Ventures, Iwoca
Peter Beckman, CEO, Treyd
Whether you prefer the abbreviation ‘SME’ or ‘SMB’ - the truth is that there is a vast collection of businesses wrapped up in those three letters.
The World Economic Forum estimates that 90% of businesses globally can be categorised as SMEs. That’s a lot of businesses to cover with the same financial services offerings - so maybe it’s time to specialise!
Our panel discuss: an overview of how SME banking works today, the challenges of serving small business niches, and whether the future will see more niche-focused products
This episode is sponsored by Blinkist
The Blinkist app offers distilled audio content from over 5000 non-fiction books and podcasts, to get bitesized insights in just 15 minutes, across 27 different categories. Go to Blinkist.com/fintech to start your 7-day free trial and get 25% off of a Blinkist Premium membership. And now for a limited time you can even use Blinkist Connect to share your premium account with a friend or partner and get 2 premium subscriptions for the price of one.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Atif Siddiqi, Lara Gilman , and Peter Beckman.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 26, 2023 • 36min
731. Focus: International expansion and the importance of local, with Pranav Sood, GM, EMEA at Airwallex
In the newest strand of Fintech Insider, in association with Visa, we’re taking a burning question from financial services across the globe - and really putting it under the microscope with explainers, expert panels, and in-depth interviews all to bring the global community into focus.
In this episode, David Barton-Grimley sat down with Pranav Sood, GM, EMEA at Airwallex to continue exploring the question set out in our previous Focus episode: “Can APAC’s travel sector spur on its financial services one?”
Join us to find out how Airwallex's APAC roots helped them expand their business, how customer expectations have changed in the past few years, and what key challenbges and issues are being tackled right now in this space.
All of this, and so much more!
This episode is sponsored by Visa
Visa’s Fintech Fast Track program is streamlining the onboarding process for fintechs – enabling them to gain access to Visa’s powerful capabilities and network. Visa and their enablement partners help fintechs launch and scale cards, virtual credentials, and disbursement programs. To learn more visit, partner.visa.com
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Send us your questions for the Fintech Insider Mailbag here
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guest: Pranav Sood.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 24, 2023 • 1h 7min
730. News: Is Apple a fintech now?
Our expert hosts, Ross Gallagher and Benjamin Ensor, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Nilixa Devlukia, Chair, Open Finance Association
Tim Chong, Co-Founder and CEO, Yonder
With soundclips from:
Alvaro Castillo, Innovation Manager, Caixabank
We cover the following stories from the fintech and financial services space:
Apple launches high-yield savings account with Goldman in payments push 6:57
Open banking boost as UK regulators vow to support innovation and consumer protection 20:12
Credit card challenger Yonder scores £62.5m Series A 36:15
CaixaBank rolls out metaverse initiative to promote sustainability 49:45
Actor Ryan Reynolds adds payments company Nuvei to portfolio of business interests 58:08
Game of Thrones stars challenge big banks over fossil fuel links 1:00:40
This episode is sponsored by Blinkist
The Blinkist app offers distilled audio content from over 5000 non-fiction books and podcasts, to get bitesized insights in just 15 minutes, across 27 different categories. Go to Blinkist.com/fintech to start your 7-day free trial and get 25% off of a Blinkist Premium membership. And now for a limited time you can even use Blinkist Connect to share your premium account with a friend or partner and get 2 premium subscriptions for the price of one. "
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Alvaro Castillo, Nilixa Devlukia, and Tim Chong.Links:
Apple launches high-yield savings account with Goldman in payments push
Open banking boost as UK regulators vow to support innovation and consumer protection
Credit card challenger Yonder scores £62.5m Series A
CaixaBank rolls out metaverse initiative to promote sustainability
Actor Ryan Reynolds adds payments company Nuvei to portfolio of business interests
Game of Thrones stars challenge big banks over fossil fuel links
Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 21, 2023 • 48min
729. Insights: How do community banks stay relevant in 2023?
Our expert hosts, Benjamin Ensor and Kate Moody, are joined by some great guests to discuss: "How do community banks stay relevant in 2023?"
This week's guests include:
Rohit Mathur, Head, Bridge built by Citi
Josh Williams, Chief Banking Officer, Seattle Bank
Community banks, as a concept, are everything customers often say they want from a financial institution. But, between 2000 and 2020, the total number of community banks in America decreased from over 8,300 to 4,277. That’s a steep decline even as banking generally has become more consolidated and globalised.
In this show, we've put together a panel to discuss: what is the role of community banks in 2023, the challenges and opportunites of innovation, and what the future may look like for these institutions dating back to the 1800s.
This episode is sponsored by Blinkist
The Blinkist app offers distilled audio content from over 5000 non-fiction books and podcasts, to get bitesized insights in just 15 minutes, across 27 different categories. Go to Blinkist.com/fintech to start your 7-day free trial and get 25% off of a Blinkist Premium membership. And now for a limited time you can even use Blinkist Connect to share your premium account with a friend or partner and get 2 premium subscriptions for the price of one.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Josh Williams and Rohit Mathur.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 17, 2023 • 1h 2min
728. News: FCA enlists Love Island star while Visa connects Venmo and PayPal users
Our expert hosts, Ross Gallagher and Benjamin Ensor, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
We cover the following stories from the fintech and financial services space:
Love Island's Sharon Gaffka teams up with FCA in clampdown on 'get rich quick' schemes promoted by influencers - 6:00
Verto claims a quarter of SVB customers operating in Africa are opening accounts on its platform - 18:25
Visa partners PayPal for interoperable P2P payments - 32:45
India’s plan to export its wildly successful digital payments system - 44:10
Molo launches 24-hour ‘Rapid Remortgage’ - 52:30
bunq applies for US banking licence - 53:50
Dumb phones are on the rise in the U.S. as Gen Z looks to limit screen time - 55:00
This week's guests include:
Anthony Oduu, Co-Founder, Verto
Kate Drew, Director of Research, CCG Catalyst
This episode is sponsored by Global Processing Services
At Global Processing Services – the expert partner in issuer processing – they take your security seriously. Their game-changing Fraud Advantage tool, powered by Featurespace, assesses fraud risks in milliseconds and uses AI and machine learning, to constantly adapt to stay ahead of emerging fraud threats. With their array of available fraud solutions at your fingertips, you can feel secure with GPS as your payment processing partner.
Find out more at www.globalprocessing.com/fraudmanagement
This episode is sponsored by Blinkist
The Blinkist app offers distilled audio content from over 5000 non-fiction books and podcasts, to get bitesized insights in just 15 minutes, across 27 different categories. Go to Blinkist.com/fintech to start your 7-day free trial and get 25% off of a Blinkist Premium membership. And now for a limited time you can even use Blinkist Connect to share your premium account with a friend or partner and get 2 premium subscriptions for the price of one. "
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Anthony Oduu and Kate Drew.Links:
Love Island's Sharon Gaffka teams up with FCA in clampdown on 'get rich quick' schemes promoted by influencers
Verto claims a quarter of SVB customers operating in Africa are opening accounts on its platform
Visa partners PayPal for interoperable P2P payments
India’s plan to export its wildly successful digital payments system
Molo launches 24-hour ‘Rapid Remortgage’
bunq applies for US banking licence
Learn more about your ad choices. Visit megaphone.fm/adchoices

Apr 14, 2023 • 51min
727. Insights: Is debt the last taboo of financial services?
Our expert hosts, Ross Gallagher, is joined by some great guests to ask: "Is debt the last taboo of financial services?”
This week's guests include:
Karen Andres, Director, Policy & Market Solutions, Aspen Institute
Neil Costello, UK Marketing Director, Lowell
Siamac Rezaiezadeh, VP of Product Marketing and Insight, GoCardless
As an industry, we can talk endlessly about positive user journeys and financial enrichment. But, when it comes to the tough topics it’s a little more challenging to open up.
No topic seems more taboo for the financial services industry than debt. But with people in the UK owing £1.8 billion in 2023 and millions of Americans currently carrying some form of debt – this is a subject far too important to ignore.
We’ve put together a panel of amazing experts to discuss why debt is such a taboo subject, how to help people avoid unworkable debt, and how we improve the debt collection process.
This episode is sponsored by Blinkist
The Blinkist app offers distilled audio content from over 5000 non-fiction books and podcasts, to get bitesized insights in just 15 minutes, across 27 different categories. Go to Blinkist.com/fintech to start your 7-day free trial and get 25% off of a Blinkist Premium membership. And now for a limited time you can even use Blinkist Connect to share your premium account with a friend or partner and get 2 premium subscriptions for the price of one.
Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Karen Andres, Neil Costello, and Siamac Rezeaizadeh.
Learn more about your ad choices. Visit megaphone.fm/adchoices