
Fintech Insider Podcast by 11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Latest episodes

Oct 16, 2023 • 1h 8min
793. News: FedNow launch 15sec account verification, and the Metro Bank saga continues
Guests include Stephany Kirkpatrick, CEO of Orum, Mandy Beech, Director of Retail Services at Nationwide, and Uneesa Zaman, CEO of UneesaFinance. Topics discussed include Orum's account verification tool for FedNow, Metro Bank's struggles and rebranding, Nationwide's rebranding and physical branches, a new open-banking lending platform in Bahrain, Spanish banks trial a digital Euro, and US politician George Santos facing charges.

Oct 13, 2023 • 41min
792. Insights: Putting services back into financial services
The podcast discusses the need to focus on providing quality services in the financial services industry. It explores the importance of human interaction and services, the challenges faced by people in need of financial support, the need for banks to reevaluate core functions, and the concept of developing internal capabilities within financial services organizations.

Oct 11, 2023 • 46min
791. Focus: What does effective financial inclusion look like in the USA? (Rewind)
David M. Brear and guests discuss financial inclusion in the USA, focusing on challenges, lived experience, and underserved communities. Topics include building ecosystems for the unbanked, impact of the pandemic, banking deserts, government intervention, driving financial inclusion, and challenges faced by minority-led fintech companies in funding.

Oct 9, 2023 • 1h 8min
790. News: Apple Pay face US lawsuit and Revolut keep banking licence hopes alive.
Guests Simon Merchant, Fliss Berridge, and Gerisha Nadaraju discuss Apple Pay's antitrust lawsuit in the US, Revolut's progress towards obtaining a banking license, Mintago's growth funding, Saga and Flagstone's savings platform for over 50s, Experian's launch of a checking account and debit card, and Jamie Dimon's prediction of a three-day working week.

6 snips
Oct 6, 2023 • 52min
789. Insights: The Six Characteristics of Digital Commercial Banking
Guests discuss the six characteristics of digital commercial banking: real-time, standardised, automated, embedded, contextual, and extendable. They explore the role of technology in commercial banking, the importance of real-time data for banks and businesses, and the impact of generative AI and macro trends on industries. They also highlight the importance of responsibility and asking 'why' in innovation.

Oct 2, 2023 • 1h 6min
788. News: HSBC offer international credit history checks and Mercedes launch in-car payments.
Our expert host, Benjamin Ensor, is joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Collin Galster, Head of International at Nova Credit
Shaun Puckrin, VP of Product at Checkout.com
Amelia Isaacs, Senior Reporter at AltFi
We cover the following stories from the fintech and financial services space:
HSBC and Nova Credit offer international credit history checks to UK immigrants
Mercedes-Benz and Mastercard roll out in-car payments
Standard Life and Moneyhub launch a pensions dashboard
Checkout.com launch their own network tokens
JP Morgan Chase ban crypto payments
Fujitsu trial Gen-AI in Japanese banks
Swift and Wise team up
A hapless lorry driver disguises £70,000 of criminal cash as a sandwich
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Amelia Isaacs, Collin Galster, and Shaun Puckrin.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 29, 2023 • 54min
787. Insights: Why Should You Choose a Career in Financial Services?
Nadia Edwards-Dashti and Ezechi Britton join Ross Gallagher to discuss careers in financial services. They explore the evolution of the industry, barriers to entry, the impact of STEM qualifications, and the image problem faced by the industry. They also delve into the role of CFit in unblocking barriers to financial innovation and the current job market in the sector.

Sep 27, 2023 • 41min
786. Focus: Is the US creator economy being underserved by traditional finance?
Our expert hosts, David M. Brear, Group CEO here at 11:FS, and Sophie Schulman, Global Business Development at Visa, are joined by some great guests to talk about how the US creator economy is being served, or not, by traditional finance.
We'll be discussing what opportunities this creates for fintechs and startups, the growing intersection between creator and entrepreneur, and how financial services are supporting their needs.
This week's guests include:
Natalie Barbu, Founder of Rella
Gautam Goswami, CEO of CommentSold
**This episode is sponsored by Visa
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Gautam Goswami, Natalie Barbu, and Sophie Schulman.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 25, 2023 • 47min
785. News: After Dark: Monzo's £1 investments, solving financial inclusion, and is cash still king?
Our expert hosts, David Brear and Ross Gallagher, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This episode is a live recording from our After Dark event. If you want to join us for a future recording, you can find out more here.
This week's guests include:
Veronica Glab, Head of Engagement at Innovate Finance
Sara Castelhano, Co-Head of Payments and Commerce Solutions for EMEA at JP Morgan
We cover the following stories from the fintech and financial services space:
Monzo are set to launch a new £1 investment service to its customers
India have hit their financial inclusion targets 41 years ahead of target
Cash payments are up in the UK for the first time in a decade
Is the Metaverse dead?
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Sara Castelhano and Veronica Glab.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 22, 2023 • 51min
784. Insights: Holistic financial wellbeing
Our expert host Ross Gallagher is joined by some great guests to dive into the subject of holistic financial wellbeing.
What does that even mean, I hear you ask? Well, we’re going to answer that, while looking at the value add for customers within the ecosystem of one brand, how the brands can cultivate that customer stickiness and retention to keep them within the brand’s umbrella, while offering them new products and services to improve their financial health and management.
We also look at the balance between guidance and advice and how to bake this into propositions and how brands can tread the line between the two, while still offering value to customers.
This week's guests include:
Niro Nirmalan, Head of Digital Transformation, Nat West Group
Audrey Zada, Director of Product Communications, Lemonade
Sujata Bhatia, COO at Monzo bank
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Audrey Zada, Niro Nirmalan, and Sujata Bhatia.
Learn more about your ad choices. Visit megaphone.fm/adchoices
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