

The Public Sector Show by TechTables
Joe Toste
The Podcast and Community for Public Sector CIOs and CISOs.
Welcome to the The Public Sector Show by TechTables, featuring human-centric stories from C-level technology leaders. Hosted by Joe Toste, you'll gain valuable insights on current issues and challenges faced by top leaders.
Through interviews, speaking engagements, and live podcast tour events, we unite public sector CIOs, CTOs, CISOs, and technology leaders in fostering collaboration and meaningful connections in the ever-evolving technology landscape. techtables.substack.com
Welcome to the The Public Sector Show by TechTables, featuring human-centric stories from C-level technology leaders. Hosted by Joe Toste, you'll gain valuable insights on current issues and challenges faced by top leaders.
Through interviews, speaking engagements, and live podcast tour events, we unite public sector CIOs, CTOs, CISOs, and technology leaders in fostering collaboration and meaningful connections in the ever-evolving technology landscape. techtables.substack.com
Episodes
Mentioned books

Nov 20, 2024 • 30min
#182: Frank Sweeney & Beth Neeley – From 46 DCS System Deployments to $500K Tech Debt Savings – Transforming Arizona Through Authentic Leadership
Check out the full episode on https://www.techtables.com/podcast/182/frank-sweeney-beth-neeleyFeaturing:- Frank Sweeney, CIO, Arizona Department of Child Safety- Beth Neeley, CIO, Arizona Department of EducationIn this episode, you'll learn:- How Frank Sweeney transformed DCS's Guardian system from 2 releases to 46 successful deployments in 10 months- Why the Arizona Department of Education's $9M school finance payment system succeeded through strategic stakeholder collaboration- How the Department of Education achieved unprecedented financial transparency and reduced technology debt by $500,000- The power of authentic leadership and being present in driving organizational transformation- Why strategic team placement and a culture of gratitude are critical success factors in public sector ITTimestamps:(00:00) Welcome and Introductions(01:41) Frank's transition strategy: People, process, and culture at DCS(04:52) Beth's journey: Leading the Department of Education transformation(09:06) Building a culture of gratitude and breaking down bureaucratic barriers(14:07) Success story: Department of Education's $9M payment system overhaul(18:54) DCS transformation: From Guardian system challenges to 46 deployments(22:42) Leadership insights: EOS framework and strategic team placement(25:37) Key leadership lessons: The power of being present and authentic • Frank Sweeney: https://www.linkedin.com/in/frank-sweeney-iot/ • Beth Neeley: https://www.linkedin.com/in/elizabeth-neeley-687099222/ Whenever you’re ready, there are 4 ways you can connect with TechTables:1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates. Join now: https://www.techtables.com/2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event. Learn more here: https://www.techtables.com/the-collaboratory3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership. See the latest events here: https://www.techtables.com/upcoming-events4. 🎙️ Virtual Podcasts: Vendor Partners ready to be featured on the TechTables Podcast?Looking to increase your company's brand awareness and affinity to our super engaged audience (and not just an empty database of emails)?We specialize in crafting engaging, impactful content that resonates with public sector audiences.Email Joe if you're interested at joe@techtables.comPARTNERSThanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter PartnerSentinelOne: Learn how SentinelOne empowers this state to stay secure: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline: The advanced network that keeps first responders connected when it matters most.Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/SAP: Discover how the latest in generative AI capabilities in the solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.htmlSAY THANKS💜 Leave a review on Apple Podcasts - https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🟢 Leave a rating on Spotify - https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL?si=7a9ca4b0ca0e42c3 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Nov 1, 2024 • 48min
#181: Dr. Bianca Lochner, Feroz Merchhiya, Dr. Muriel Reid, & Ken Williams – Smart Cities & Digital Innovation – Transforming Cities with AI & 5G
EPISODE DESCRIPTIONFeaturing: Dr. Bianca Lochner, CIO, City of Scottsdale Feroz Merchhiya, CIO, City of Glendale Dr. Muriel Reid, CIO, City of Jackson, MS Ken Williams, National Sr Manager, Partner Solutions Engineering at T-Mobile Note: At the time of recording, Feroz Merchhiya was serving as CIO for the City of Glendale. He is currently the CIO for the City of Santa Monica, as of release date on November 1st, 2024.SummaryGuests share their expertise on smart city initiatives and digital transformation in local government. This dynamic conversation explores how cities are leveraging emerging technologies, from 5G infrastructure to artificial intelligence, while fostering collaboration between public and private sectors to enhance community services and resident experiences. In this episode, you’ll learn: How cities like Scottsdale and Glendale are implementing smart city initiatives through strategic roadmaps and innovative technologies The role of GIS and data analytics in improving public safety and city operations during major events Approaches to implementing AI solutions safely and effectively in government settings How public-private partnerships and inter-city collaboration drive innovation in municipal services Strategies for balancing competition and cooperation between neighboring cities to improve resident servicesTIMESTAMPS(00:00) Intros(03:55) Scottsdale's Smart City Journey and Digital Transformation(07:32) Fiber Network Infrastructure and IoT Implementation(11:00) Glendale's GIS Center of Excellence and Major Event Management(16:44) City of Jackson's Approach to Technology Partnerships and Challenges(20:27) T-Mobile's Role in 5G Smart City Infrastructure(21:29) Glendale's Implementation of Generative AI Solutions(27:59) Scottsdale's Strategic Approach to AI Implementation(32:41) Public Safety Communications Future with T-Mobile(36:05) Regional Collaboration and Competition in the Phoenix Metro Area(43:53) Cross-City Technology Sharing and Innovation(47:04) Closing Thoughts on Public-Private Collaboration RECOMMENDED NEXT EPISODES→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AIWhenever you’re ready, there are 3 ways you can connect with TechTables:1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.CONNECT🤝 Connect on LinkedIn🐦 Connect on Twitter🏛️ Follow on LinkedIn Company📽️ Subscribe on YouTube POWERED BY:Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter PartnerSentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline: The advanced network that keeps first responders connected when it matters most.Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/ SAY THANKS💜 Leave a review on Apple Podcasts🟢 Leave a rating on Spotify This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Oct 30, 2024 • 31min
#180: J.R. Sloan, Ryan Murray, Doug Lange [2024 Phoenix Live Podcast Tour]
EPISODE DESCRIPTIONJ.R. Sloan, Chief Information Officer for the State of Arizona; Ryan Murray, Deputy Director of Homeland Security and Chief Information Security Officer for the State of Arizona; and Doug Lange, Vice President of IT Strategy at Choice Hotels, share their unique perspectives on transitioning between public and private sectors.These seasoned leaders offer invaluable insights into enterprise-level thinking, cybersecurity strategy, and organizational transformation, while exploring how emerging technologies like AI are reshaping both government services and private industry.In this episode, you’ll learn: How to effectively align IT strategy across large, complex organizations with multiple stakeholdersStrategies for building trust and driving innovation in both public and private sectorsApproaches to evaluating and implementing emerging technologies like AI at enterprise scaleThe evolution of CIO, CISO, and Strategy roles in modern organizationsBest practices for cross-functional collaboration and relationship buildingTIMESTAMPS(00:00) Introductions(01:29) Enterprise Strategy at Choice Hotels(03:46) Managing 130 Agencies in Arizona's Federated Model(05:30) Aligning State and Local Government Cybersecurity(06:53) Business Alignment and Strategy in Public Companies(09:19) Building Trust and Relationships Across Organizations(11:03) AI and Emerging Technologies Discussion(14:26) Choice Hotels' AI Task Force and Implementation Strategy(19:44) Evolution of CIO Role and Customer-Centric Approach(22:26) Future of CISO Role and Security Strategy(24:23) Strategy Role Evolution and Leadership Changes(26:04) Book Recommendations and Leadership InsightsWhenever you’re ready, there are 3 ways you can connect with TechTables:1. The TechTables Newsletter: Stay Informed with Top Leaders! Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.CONNECT🤝 Connect on LinkedIn🐦 Connect on Twitter🏛️ Follow on LinkedIn Company📽️ Subscribe on YouTubePOWERED BY:Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter PartnerSentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline: The advanced network that keeps first responders connected when it matters most.Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/SAY THANKS💜 Leave a review on Apple Podcasts🟢 Leave a rating on Spotify This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Aug 6, 2024 • 48min
#179: Richard McHattie, Chris Chirgwin, Mike Hojnicki, Don Ingle - Transforming the Resident Experience: Insights from Top County CIOs
EPISODE DESCRIPTIONRichard McHattie, CIO of Maricopa County, Chris Chirgwin, CIO of Santa Barbara County, Mike Hojnicki, CTO of New Castle County, and Don Ingle, Industry Executive Advisor from SAP, share valuable insights into how these technology leaders are reshaping the future of county resident experiences. Discover how their groundbreaking strategies are setting new standards for innovation and transforming community services, promising a future where technology seamlessly enhances daily life.In this episode, you’ll learn: • How counties like Maricopa, Santa Barbara, and New Castle County are revolutionizing resident experiences with digital modernization. • The transformative power of AI in enhancing public sector services and support. • The importance of collaboration in driving innovation and overcoming IT challenges. • Why balancing people, processes, and technology is crucial for successful digital transformation. • Strategies for building a high-performance IT culture in hybrid and remote environments.Full transcript and show notesRead the full transcript • Richard McHattie: LinkedIn • Chris Chirgwin: LinkedIn • Mike Hojnicki: LinkedIn • Don Ingle: LinkedIn***TIMESTAMPS(00:00) Intro(03:12) Communicating with Elected Officials(05:48) Project Justification: Costs & Operations(07:55) People, Processes, & Business Transformation(10:32) Leveraging AI for Efficiency(13:10) Clean Data & AI for Process Improvement(15:48) Analyzing Transcripts & Financials with AI(18:02) Tech Accessibility for Public Sector(20:44) Communicating Long-term Value to Leadership(23:19) Building a Remote Workforce & Accountability(26:01) Collaboration at State & Local Levels(28:32) Educational & Government Partnerships in Arizona(30:58) Multi-jurisdiction Collaboration in Washington(33:12) Enhancing UX by Shifting Services Online(36:33) Managing Limited Funding with AI & TechWHEN YOU'RE READY📬 TechTables Newsletter🎥 Upcoming Events🤝 Looking to increase brand affinity?Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.***CONNECT🤝 Connect on LinkedIn🐦 Connect on Twitter🏛️ Follow on LinkedIn Company📽️ Subscribe on YouTube***PARTNERSThanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter PartnerSentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline: The advanced network that keeps first responders connected when it matters most.Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/SAP: Discover how the latest in generative AI capabilities in the SAP solutions portfolio can help you revolutionize your business model strategy. Learn more at https://www.sap.com/index.html***SAY THANKS💜 Leave a review on Apple Podcasts🟢 Leave a rating on Spotify This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Aug 4, 2024 • 41min
#178: Joe Toste – Behind the Mic: Insights from My First 100 CIO & Tech Leader Interviews [TASSCC 2022 Special Re-Release]
EPISODE DESCRIPTIONJoin Joe Toste (hey that's me!), host of The Public Sector Show by TechTables, as he shares insights from his journey interviewing over 100 public sector CIOs, CISOs, and technology leaders. Known for his engaging storytelling and deep understanding of the public sector, Joe dives into the lessons learned from these leaders who are driving change and innovation.In this episode, you’ll discover: • The power of mission-driven leadership in the public sector • How to foster effective communication and collaboration within teams • Innovative problem-solving strategies that can transform organizations • Personal stories from Joe’s experiences that illustrate key leadership lessonsFull transcript and show notesKEY TAKEAWAYS • Mission-Driven Leadership: The importance of having a clear purpose and how it inspires leaders to push through challenges and create meaningful impact. • Communication & Collaboration: Discover how fostering an open and collaborative culture can lead to innovative solutions and stronger teams. • Empowering Your Team: Trust and empower your team members to make decisions, encouraging ownership and accountability. • Innovative Problem-Solving: Learn the importance of asking “how” questions to unlock new possibilities and drive change.Recommended Resources:Team of Teams by General Stanley McChrystal, Extreme Ownership by Jocko Willink and Leif Babin***WHEN YOU'RE READY📬 TechTables Newsletter🎥 Upcoming Events🤝 Looking to increase brand affinity?Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.***CONNECT🤝 Connect on LinkedIn🐦 Connect on Twitter🏛️ Follow on LinkedIn Company📽️ Subscribe on YouTube***PARTNERSThanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter PartnerSentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline: The advanced network that keeps first responders connected when it matters most.Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html***SAY THANKS💜 Leave a review on Apple Podcasts🟢 Leave a rating on Spotify This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Jul 18, 2024 • 57min
#177: Ryan Murray, Ralph Johnson, Owen Zorge, Cátia Pereira - Building Resilient Cybersecurity: Strategies for Teams, Tech, Talent in the Public Sector
Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.Featuring:Ryan Murray, Deputy Director and Chief Information Security Officer, State of ArizonaSee Ryan's past episodes here: https://podcast.techtables.com/guests/ryan-murray/Ralph Johnson, Chief Information Security Officer, State of WashingtonOwen Zorge, Chief Information Security Officer, City of ChandlerCátia Pereira, Manager - Sales Engineering at KiteworksIn this episode you'll learn:Building Statewide Cybersecurity Programs: How the State of Arizona has implemented its Cyber Readiness Program to support local governments with advanced cybersecurity tools, improving overall security posture and resource allocation.Fostering Collaboration in Cybersecurity: Insights into how the State of Washington is overcoming mistrust between state and local entities through collaborative initiatives and grant programs to enhance cybersecurity measures across jurisdictions.Effective Cybersecurity Partnerships: Real-world examples from the City of Chandler on the benefits of collaborative purchasing and support systems, and how working with state programs can lead to significant improvements in local cybersecurity defenses.Public-Private Sector Partnerships: The role of companies like Kiteworks in facilitating secure communication and data sharing within public sector organizations, highlighting successful implementations and scalable solutions.Addressing Workforce Challenges: Creative strategies from Arizona and Washington on how to tackle the cybersecurity talent gap, including eliminating degree requirements, providing on-the-job training, and engaging with educational institutions to build a future-ready workforce.Harnessing Emerging Technologies: Practical applications of AI and machine learning in cybersecurity for anomaly detection and autonomous vulnerability management, and the importance of balancing innovative tech adoption with fundamental security practices.Leadership and Strategic Insights: Perspectives from top CISOs on managing cybersecurity in state and local governments, the importance of trust and collaboration, and strategies for continuous improvement in an evolving threat landscape.Full transcript and show notesRyan's LinkedInRalph's LinkedInOwen's LinkedInCátia’s LinkedIn***RECOMMENDED EPISODES→ #173: Doug Ducey, 23rd Governor of Arizona→ #174: Jack McCain & Tim Roemer - National Security from State to Local Governments→ #175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier→ #176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration***WHEN YOU'RE READY📬 TechTables Newsletter🎥 Upcoming Events🤝 Looking to increase brand affinity? Promote your company’s logo and case study to an audience with $10 billion in public sector State, Local, and Higher Education (SLED) IT spend through our newsletter, which boasts an 80% email open rate and a 10% click-through rate (industry averages are 30% and 1%). This means we have a super engaged audience (not just a database of emails).Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!***CONNECT🤝 Connect on LinkedIn🐦 Connect on Twitter🏛️ Follow on LinkedIn Company📽️ Subscribe on YouTube***PARTNERSThanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter PartnerSentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline: The advanced network that keeps first responders connected when it matters most.Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html🤝 Reach the SLED market’s top public sector technology C-Levels like SentinelOne, Verizon, and SAP. Schedule a call to learn more!***SAY THANKS💜 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Jun 27, 2024 • 51min
#176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration
Lester Godsey, Tina Carkhuff, Gary DePreta, and Christian Taillon discuss cybersecurity, fraud detection, and public-private collaborations. Topics include monitoring media for cyber threats, incident response protocols evolution, impact of generative AI on higher education, and importance of public-private partnerships in cybersecurity.

Jun 25, 2024 • 36min
#175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier
Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid share insights on human-centered cybersecurity, navigating challenges in the public sector, AI in defense, and collaborative partnerships to strengthen cybersecurity. The discussion emphasizes building a human firewall, leveraging AI for analysts, and successful partnerships with private sectors and educational initiatives.

May 16, 2024 • 21min
#174: Jack McCain & Tim Roemer - National Security from State to Local Governments
Navy vet Jack McCain & former DHS director Tim Roemer discuss how hostile nations target local communities with cyber attacks, the importance of cyber preparedness, their partnership in providing tech solutions for governments, and share life lessons and career aspirations.

Apr 26, 2024 • 33min
#173: Exclusive Interview with the 23rd Governor of Arizona, Doug Ducey
"Cybersecurity is homeland security, cybersecurity is national security." ~ Governor Doug DuceyI recently had the incredible opportunity to sit down with former Arizona Governor Doug Ducey for an exclusive interview on The Public Sector Show by TechTables. Governor Ducey served as Arizona's 23rd governor from 2015 to 2023, during which time he transformed the state into a national leader in cybersecurity and technology modernization.In this rare and candid conversation, Governor Ducey shares his firsthand experience prioritizing cybersecurity as Homeland Security. He discusses the innovative strategies his administration implemented to strengthen the "human firewall" and dramatically reduce the state's vulnerability to cyber threats.But, in case you aren't watching the video, I wanted to pass along a couple of the main points.Cybersecurity is Homeland SecurityUnder Governor Ducey's leadership, Arizona prioritized cybersecurity as a critical component of homeland security. The state invested resources to improve cyber resiliency, recognizing that protecting citizens' data is just as important as physical security.Strengthening the "Human Firewall"Governor Ducey recognized that 90% of cyber breaches were due to human error. To combat this, he focused on strengthening the "human firewall" by requiring monthly cybersecurity awareness training for state employees using realistic phishing simulations. This hands-on defensive training approach, similar to how sports teams practice, enabled Arizona to dramatically reduce the percentage of employees falling for phishing attempts from 14% to 4%.Modernizing State Government through Technology InnovationArizona took a cloud-first approach, moving from outdated on-prem data centers to Google's secure cloud platform. The state also established a Cyber Command Center to monitor and defend against constant cyber threats in real-time. In his final year, Governor Ducey passed the Whole of State initiative, investing $10 million to provide cybersecurity tools to local governments, protecting them from rising cyberattacks.Executive Leadership StrategiesIn this exclusive interview, Governor Ducey shares his perspective on executive leadership strategies, such as the Arizona Management System for operating government like a lean business. He discusses the importance of metrics, strategic planning, selecting the right people, and driving cultural change when working to improve an organization.Lessons from an Entrepreneurial BackgroundGovernor Ducey also shares lessons from his entrepreneurial background, including scaling Cold Stone Creamery, which shaped his approach to expanding the ice cream franchise from one store to over 1,400. His experience in the private sector influenced his leadership style and strategies for driving innovation and efficiency in state government. ------Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowersVerizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.Provide residents and city employees with an even better, happier life through digital transformation.Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html📬 Subscribe to the newsletter 🔖 Timestamps(2:00) Introduction: Governor Doug Ducey's background and current role at Citizens for Free Enterprise(4:45) Prioritizing cybersecurity as homeland security and taking a proactive approach to protect Arizona(7:56) Strengthening the "human firewall" through monthly cybersecurity awareness training and phishing simulations(12:15) Measuring the success of cybersecurity initiatives and the importance of driving out fear to encourage open communication(14:08) Bringing an entrepreneurial mindset to the role of governor and implementing the Arizona Management System(18:26) Overcoming cultural challenges when launching new processes and driving change in state government(23:38) Building strong relationships with state agencies and collaborating to modernize government services(26:22) Transforming Arizona's Department of Child Services from the nation's most broken agency to a national model(28:03) Lasting legacy: Whole of State initiative and the Cyber Command Center(29:19) The potential of mobile device management to save taxpayer money and improve efficiency(30:21) Rapid-fire round: Favorite Cold Stone flavor, sports teams, and comparing legendary athletes⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteWebsite https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com


