

Coaching Conversations in 2025
Tim Hagen
Coaching Conversations with Tim Hagen, where we teach leaders and managers how to coach their employees. This is the ideal podcast for leaders, managers, and aspiring leaders to improve their coaching and leadership skills to create a more positive coaching culture within their teams.In 2025, we're doing weekly podcasts on various coaching topics and strategies that will rotate throughout the month, as opposed to 2024 where the weekly episodes featured a monthly theme. Coaching Conversations will continue to have four episodes per month and we're going to sprinkle in masterclasses, which will be lengthier, workshop-style formats.We also invite you to join the new FREE e-publication, the Workplace Coaching Times founded by Tim Hagen. This weekly newsletter contains expert insights on coaching strategies on specific topics like sales coaching, leading with empathy, and self-awareness techniques, and much more. We're a community of leaders, managers and coaches transforming workplace challenges into coaching victories—one conversation at a time. Subscribe here: https://coachingtimes.beehiiv.com/subscribe
Episodes
Mentioned books

Aug 24, 2020 • 7min
Are You Resilient?
Send us a textHonestly it's easy to answer "of course I am", yet be honest with yourself. Take some time and really listen and ask yourself what you can do to get to the highest level (discussed in the podcast) each and every day!Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 20, 2020 • 12min
Do You Have People That Are Mentally Paralyzed?
Send us a textOne of the toughest things during a crisis is people's ability or inability to react to them. Progress Coaching go by the notion you either walk, jog, or sprint out of the crisis. Most people walk or even hunker down waiting for things to get better. Nothing people have poor intent or lack of effort, rather they simply lack analogy of what to do. It is incumbent upon leaders to have conversations around taking action to help themselves and those around them.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 17, 2020 • 16min
Coaching Resilience
Send us a textThis episode will teach a cool mapping sequence called QALMS that will facilitate more resilient employees and people around you.From The American Psychological Association: (https://www.apa.org/topics/resilience) What is resilience?Life may not come with a map, but everyone will experience twists and turns, from everyday challenges to traumatic events with more lasting impact, like the death of a loved one, a life-altering accident or a serious illness. Each change affects people differently, bringing a unique flood of thoughts, strong emotions and uncertainty. Yet people generally adapt well over time to life-changing situations and stressful situations — in part thanks to resilience.Psychologists define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress — such as family and relationship problems, serious health problems, or workplace and financial stressors. As much as resilience involves "bouncing back" from these difficult experiences, it can also involve profound personal growth.While these adverse events, much like rough river waters, are certainly painful and difficult, they don’t have to determine the outcome of your life. There are many aspects of your life you can control, modify and grow with. That’s the role of resilience. Becoming more resilient not only helps you get through difficult circumstances, it also empowers you to grow and even improve your life along the way. Get More Info On Our Coaching to Resilience Program: click hereWelcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 14, 2020 • 9min
Want Better Workplace Coaching? Technology is NOT the Answer (7 Minute Lesson)
Send us a textThis seven minute lesson will teach why technology alone is not the answer to workplace leaders becoming conversational coaches. The formula quite frankly is very simple. We tend to throw technology and problems when in fact it's good old human practice that the simple answer. I think you'll enjoy this podcast and please let us know your thoughts.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 13, 2020 • 2min
2 Step Question Helps Build Great Customer Service!
Send us a textThis two-step question approach helps build great service levels while facilitating a strong emotional attachment to exchange.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 11, 2020 • 5min
Our Customers Want Us to Coach Our Employees
Send us a textOur customers want us to culture employees so they can experience great customer service. The reason customers bring a price so much because in the absence of a great service experience it's what they feel they only have left to grab a hold of you feeling it had a great experience.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 10, 2020 • 5min
Emplify Just Gets It
Send us a textThis company is doing some amazing work in the workplace culture field. They have established a great platform and consistency with measuring your workplace, yet also specific solutions to leverage the data. Please check them out: EmplifyIn addition, we will be interviewing their co founder and chief people officer Adam Weber. We will be conducting this podcast September 14 at 1 PM central time in here is where you can register: https://us02web.zoom.us/webinar/register/WN_0s5IrxHCQn-ksO1bzBrRXAAdam also recently published a book that is fantastic called Lead Like a Human in here is where you can gain access: click here Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 10, 2020 • 6min
The Voice of the Customer Creates "Needed" Coaching
Send us a textAccording to an online article on www.CustomerThermometer.com the following research showed the value of a great customer experience:54% of customers have higher expectations for customer service today compared to one year ago.This percentage jumps to 66% for consumers aged from 18 to 34 years old.MicrosoftGartner predicts that 89% of businesses are expected to compete mainly on customer experience.GartnerGartner have also predicted that by 2019 more than 50% of organizations will redirect their investments to customer experience innovations.GartnerWorldwide, 67% of people believe that customer service as a whole is improving.MicrosoftIn 2017, 64% of Americans contacted some form of customer service.Statista52% of people around the globe believe that companies need to take action on feedback provided by their customers.MicrosoftAround the globe, 96% of consumers say customer service is an important factor in their choice of loyalty to a brand.MicrosoftWhen asking consumers what impacts their level of trust with a company, offering excellent customer service is ranked number one.ZendeskA customer experience promoter has a lifetime value to a company that’s 600 to 1,400% that of a detractor.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 8, 2020 • 22min
The Worlds #1 Problem is Not The Pandemic Crisis, Political Divide, or Racism; Its ...
Send us a text Before you listen to this podcast please understand I am not making light or trivializing the pandemic crisis or racism or our political divide. This is an edgy podcast lesson and its design is to help and not to create arguments.This is a 20 minute lesson that I truly hope helps. This is a four step lesson I hope helps people converse and work together and cooperate EVEN WHEN IN DISAGREEMENT!Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Aug 2, 2020 • 4min
Want to Know Where to Coach? Ask Your Customers
Send us a textThis short podcast shows the # 1 leverage point we can use to facilitate coaching & change: THE VOICE OF THE CUSTOMER!Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165