How to Succeed Podcast

In this episode, David Thomas and Lisa Lattuca, who wrote a book called "Professors at Play: Playbook Real-World Techniques for More Playful Higher Education Classroom." share the importance of creating a more playful learning environment and the benefits of taking a playful approach.  They also talk about how the current education system is under-optimized and how play can help fix it. In addition, they explore how play can stimulate creativity, innovation, motivation, and engagement, and how it can be incorporated into the classroom and the workplace. If you're looking to gain valuable insights into creating an engaging learning environment and motivated, creative workplace culture, this conversation offers practical advice worth listening to in full. Timestamps: 00:02:34 Why people don't play and how did we get this boring in the first place?   00:05:07 The mental health aspects and the breaks of play   00:10:11 How play stimulates creativity, innovation, motivation, and engagement  00:12:10 Different Frameworks for incorporating play into the Classroom and Workplace 00:14:44 Navigating taste and bringing people into a playful taste  00:16:34 Using Games to promote creative thinking in the Workplace   00:18:43 Using children's books as role plays or case studies   00:19:17 "The worst idea ever" technique for generating new ideas  00:19:48 Negative reverse selling and using children's stories for roleplays  00:20:36 The worst idea ever and Hidden Word game techniques  00:22:14 Creating ongoing games and using prizes for play   00:23:54 The importance of expanding feeling vocabulary for sales   00:25:05 The Importance of Empathy and Feelings in Sales   00:27:42 David's experience with failure     Key highlights The way we do education today is, let's just say, under-optimized." Without play, it's hard to mitigate some of that stress and burnout."  Play does create the flexibility of mind and energy, of heart, a connection to others that does allow you to become more creative, to innovate and deploy new concepts, to be motivated to do stuff, but also to engage in them.  Play is like this superpower that we have taught ourselves to be afraid of.  Success is finding what you're passionate about and directing your energy there.  Play is necessary for survival, but when you're trying to survive, play is the first thing you let go of. =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos  Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

Customer education is increasingly important for attracting and retaining customers in the modern era. As consumers have more options and information readily available, businesses must focus on educating customers about their products and services in order to build loyalty and meet their needs. Personalization and tailoring content to individual customer requirements is crucial for effective customer education. Blanket, one-size-fits-all approaches will not resonate in today's marketplace. AI and automation can help streamline some aspects of customer education, freeing up time for businesses to provide more personalized interactions. The text provides insights into best practices for customer education - when and how to use it most effectively to create value. Tips are also shared for creating engaging and impactful educational content tailored specifically for target customer segments.    To gain further insights and expertise on how to develop and execute a successful customer education program that attracts, engages, and retains customers, be sure to watch this informative video. By dedicating time to learn from proven thought leaders in the field of customer education, you will be better equipped to create personalized educational content and select optimal formats and channels.   Timestamps: 0:01:46 The new age of customer education and its importance 0:03:01 Common misconceptions about customer education 0:06:40 The importance of educating sellers in an AI world 0:09:13 The value of AI in personalization and customer engagement  0:11:20 Strategies for implementing customer education 0:14:58 The importance of personalized learning paths 0:16:47 The different formats and techniques for customer education 0:20:30 The benefits and goals of customer education 0:25:28 Advice for attending Inbound conference 0:26:01 Courtney's definition of success and lessons learned 0:29:03 Courtney's favorite quote and mantra 0:30:26 What to expect from Courtney's Inbound talk 0:31:11 Tips for attending Inbound conference Key highlights:: Customer education plays a crucial role in attracting, engaging, and delighting customers. Personalization is key in customer education to meet the unique needs and preferences of learners. AI can automate certain tasks in customer education, such as content creation and localization, freeing up time for more personalized interactions. Different formats of customer education, such as videos, podcasts, and on-demand learning, should be used based on the desired learning outcomes and the preferences of the target audience. Customer education should be integrated throughout the customer journey, from onboarding to retention, to ensure continuous learning and growth.   =========================================   SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

In this episode, Tom Scarda, franchise coach and advisor at the Franchise Academy, shares his insights on how to succeed at owning a franchise. He debunks common misconceptions about franchises and emphasizes the importance of evaluating oneself before evaluating business models. Tom also discusses the ideal attitudes and mindsets of successful franchise business owners and shares tips for overcoming fear and taking action. If you're serious about becoming a franchise business owner and want insights from an industry expert on how to evaluate opportunities and set yourself up for success, this episode offers valuable advice worth listening to in its entirety.   Timestamps:  0:01:12 Common misconceptions about franchises and the importance of evaluating oneself.  0:03:52 Ideal attitudes and mindsets of successful franchise business owners.  0:07:09 Different types of franchise business owners and their ideal mindsets. The importance of following the system and doing the work. 0:07:58 The importance of having a clear vision and knowing your "why." ‘ 0:09:27 How to choose the right franchise for you. "You're not buying a business, you're buying a system." 0:10:00 The balance required for a franchise model. It's a business with training wheels, so you get the help you need.  0:12:47 The process of evaluating and buying a franchise. It's important to work with a franchise coach and go through the legal requirements, cooling-off periods, and disclosures. 0:14:03 The importance of evaluating oneself and finding the right fit in a franchise. Knowing one's strengths and weaknesses and considering the time commitment and type of employees required. 0:15:00 The benefits and challenges of multi-unit franchising. 0:16:50 Tools, tips, hacks, and techniques for succeeding in franchising. Don't become infatuated with a concept and seek advice from podcasts and franchise coaches. 0:23:11 Resources available at the Franchise Academy and Sandler for aspiring franchise business owners. 0:23:50 The Franchise Academy offers free educational videos and a list of 39 questions to ask franchise owners during due diligence.   Key Highlights:  Conduct an honest self-assessment of your strengths, weaknesses, values, vision, risk tolerance, and goals. Choose a franchise that leverages your strengths and aligns with your priorities.  Evaluate various franchises, franchisors, and requirements to find the best opportunity. Look beyond fads and hype to options with a proven business model and dedicated support system.  Partner with an expert franchise coach who can provide guidance based on years of experience. They help in assessing franchises, negotiating contracts, and avoiding costly mistakes.  While self-evaluation and research are critical, taking action is ultimately required to achieve your goal. Move forward with confidence based on the preparation you’ve done, accept some uncertainty,  and commit to overcoming obstacles.    =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos  Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

#sandler #sandlerworldwide  In this episode, we will be talking about how to find and hire the best talent. The successful hiring of top sales talent heavily depends on understanding the differences between a candidate's mindset and skillset. Recognizing the factors that contribute to a potential team member's success is essential in identifying those who have the right attributes to excel in their positions. Employers must be aware of a candidate's mindset, commitment levels, and optimism, as these inner qualities are crucial in making them thrive in the business environment. Jamie Crosbie discussed the importance of concentrating on the will to succeed, especially when focusing on candidates in the middle level of the sales talent spectrum. She suggested that development should be emphasized from both a skillset and a mindset perspective. By doing so, sales managers can ensure that team members are motivated and dedicated, resulting in increased performance and a more successful sales team overall. Timestamps:  00:01:41 - Salespeople in the Interview Process 00:04:21 - Mindset vs. Skillset 00:08:11 - The Importance of the Talent Pipeline 00:13:54 - Improving B Players 00:16:01 - Developing Salespeople's Skills 00:17:00 - Hiring Process Mistakes 00:19:02 - Ideal Hiring Process 00:22:34 - Importance of Simulations in Hiring 00:26:08 - Jamie's Career Success and Failure  Key Highlights: Hire slowly, fire quickly. But in today's marketplace, it's critical to move quickly once you find top talent. Think of your talent pipeline as your biggest revenue insurance, protecting your greatest asset - your people. Spend energy developing your B players, those who need skill development, not those who lack motivation and initiative.   =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos  Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining  Linkedin: https://www.linkedin.com/school/sandler-training/  Instagram: https://www.instagram.com/sandlertraining/  Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

​#sandler #sandlerworldwide  In this episode, Ryan Staley provides insights on how to succeed at selling SaaS. He believes that salespeople need to understand the misconceptions and ideal attitudes for selling SaaS to succeed.   Selling software as a service (SaaS) is a unique challenge that requires a specific set of skills and strategies. Ryan Staley, the CEO of Whale Boss and host of the Scale Up show, has spent years helping SaaS companies scale their sales teams and revenue. In this episode, we'll explore some of the key themes including the ideal attitudes and beliefs for selling SaaS, common misconceptions, the importance of quantifying results, building emotional alignment with customers, and the importance of work-life balance. ​ Timestamps: 00:01:47 Ryan's background and how he got into sales 00:05:37 The importance of self-reflection  00:08:47 The Role of sales leadership 00:11:20 Building a sales team  00:14:17 The importance of culture in sales teams  00:17:30 The Role of Technology in Sales  00:19:12 The future of sales  00:23:59 The biggest failure and lesson learned   Key Highlights: Understand misconceptions and embrace the challenge and grind to succeed at selling SaaS. Patience, especially for big deals. Use neuro-linguistic programming for quick responses. Keep prospecting. Every "no" builds success. Survivor bias - persist to win. For big deals, validate ROI and cost assumptions. Identify key players and priorities. Know motivations. Deciding what not to do is as important as deciding what to do.   =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos  Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining  Linkedin: https://www.linkedin.com/school/sandler-training/  Instagram: https://www.instagram.com/sandlertraining/  Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

#sandler #sandlerworldwide Are you looking to up your sales game?  In this episode, Collin Mitchell, VP of Sales at Lithium and host of the Sales Transformation Podcast, joins the show to talk about the power of selling to the person and not the persona.   In today's tech-driven world, it's easy to get lost in a sea of AI and tech tools. But Colin reminds us that the key to success is tailoring the sales process to the individual customer based on their personality and what they care about. He shares valuable insights on how to build a connection with customers, from prospecting to negotiating and closing.   So if you're ready to take your sales game to the next level, make sure to join this episode!   Timestamps:  0:00:18 - Selling to the Person and Not the Persona with Colin Mitchell 0:02:23 - The Power of Human Selling in the Age of AI 0:04:14 - Exploring the Benefits of AI for Sales Teams 0:08:02 - Exploring the Benefits of Technology in the Sales Process 0:13:57 - Leveraging AI and Human Instincts 0:20:56 - Selling to the Person, Not the Persona 0:22:44 - Applying Sales Methodology Differently to Every Call 0:24:46 - Succeeding at Selling to the Person, Not the Persona   Key Highlights:  Human salespeople are most valuable in tailoring the sales process to the individual customer, not just a general persona. Technology should be leveraged at different stages of the sales process, depending on the specific use case. This can include early prospecting, marketing automation, conversational intelligence, and follow-up and closing tactics. Use technology to enhance the sales process, not replace it entirely. AI can be used to read scripts, but human judgment is still valuable in sales. =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos  Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining  Linkedin: https://www.linkedin.com/school/sandler-training/  Instagram: https://www.instagram.com/sandlertraining/  Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

#sandler #sandlerworldwide  Do you want to establish lasting connections with clients and boost your sales success? As a construction business owner, you need a solid sales strategy that enables you to cultivate enduring relationships with your customers. In this episode, I'll reveal the key solution to achieving sustained success in your sales efforts - fostering long-term client partnerships. In today's rapidly shifting business environment, contractors face challenges such as embracing new technology and improving communication within their organizations. Being adaptable and open to change is essential for commercial construction businesses to thrive and remain competitive. Customized sales training tailored to an organization's specific requirements is critical, enabling businesses to develop a customized system that works best for their needs and circumstances.   Timestamps:  00:06:15 - Attitude for Success in Commercial Construction 00:11:03 - Good Behavior for Contractors, 00:13:44 - The Importance of Building Relationships in Commercial Construction, 00:14:02 - Story of a Successful Contract, 00:14:55 - The Importance of Discounts in Winning Business, 00:19:31 - Essential Techniques for Commercial Construction, 00:21:03 - Turning Interviews into Pain Meetings, 00:23:11 - Project-Centric Satisfaction Meetings, 00:28:52 - Bringing Passion Back to the Industry, 00:29:12 - Challenges, Solutions, and Closing Thoughts   Key Highlights: The attitude that leads to success in commercial construction is one where the only way to win is to help your client win. Change orders are the gift that keeps on taking. They take away from relationships, trust, and integrity.   =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos  Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining  Linkedin: https://www.linkedin.com/school/sandler-training/  Instagram: https://www.instagram.com/sandlertraining/  Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

In this episode, Herb Cogliano, an experienced executive business coach who has helped numerous midmarket businesses achieve exponential growth shares his insights and strategies on how to scale up your business to the next level. From identifying the key factors that can inhibit growth, to unlocking the potential of your people and your company, Herb provides practical tips and advice that you can start implementing right away.   Whether you're a small business owner looking to take your company to the next level, or a midmarket business owner facing growth challenges, this episode is for you. Don't miss out on this opportunity to learn from one of the most experienced business coaches in the industry. So, tune in now and get ready to take your business to new heights! Timestamps:  01:39 - The growth framework for midmarket business owners 03:55 - Common mistakes people make when trying to grow their business 08:15 - The ideal attitude of someone who wants to go big in their business 10:07 - Going from zero to one or 10 employees 14:09 - Ownerships vision for the company 16:18 - Strategies for scaling a company 17:53 - The four stages of scaling a company 22:08 - Using cash as a tool to grow a company 24:18 - Biggest failure lesson learned and biggest hurdle to overcome   Key Highlights: Many midmarket business owners struggle with the growth paradox - the more successful their company becomes, the more complex it becomes, leading to more challenges in managing people and dealing with drama. The growth journey included promoting and growing employees, leading to increased sales and profits.   =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos  Don't forget to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr   =========================================  

Discover the transformational power of intentional inclusion in our enlightening conversation with Dr. Nika White, founder of Nika White Consulting and author of "Inclusion Uncomplicated." Learn how being proactive, strategic, and possessing foresight can pave the way for creating inclusive environments where everyone can excel and feel a genuine sense of belonging. We also debunk common misconceptions around inclusion, emphasizing that it isn't a zero-sum game, but rather requires a harmonious blend of diversity, equity, and inclusion for people to truly feel accepted and validated. In the latter half of our discussion, we tackle the challenge of fostering belonging within organizations without labeling it as a DEI event. Dr. White underscores the significance of measuring and monitoring the work's impact instead of just the activity itself. The key lies in having the voices of those with lived experience at the table, ensuring that decisions cater to the needs of diverse individuals. Don't miss out on this insightful episode with Dr. Nika White and learn how to excel through intentional inclusion. (0:00:05) - How to Succeed With Intentional Inclusion (12 Minutes) We explore what it means to be intentional about inclusion and the power behind the word intentional. I explain how being intentional requires us to be proactive, strategic, and have the foresight to create inclusive environments. We also discuss the common misconceptions around inclusion and the importance of intentionally creating a sense of belonging. I emphasize that inclusion is not a zero-sum game and that it requires a combination of diversity, equity, and inclusion for people to feel accepted and validated truly. (0:12:22) - DEI Implementation and Measurement (14 Minutes) How can we create a sense of belonging within organizations without explicitly making it a DEI event? It's not just about what we call the work, it's about doing the work, and the mindset shift needed to make a difference. We need to measure and monitor the impact of the work, rather than just the activity. Having the voices of those with lived experience at the table is essential to ensure that decisions impact the needs of those who look different.

In this episode of the "How to Succeed" podcast, bilingual sales trainer Jorge Saunders joins to discuss the principles of selling in Spanish in North America. Saunders addresses the approximately 53 million Spanish speakers in North America and emphasizes the importance of delivering training in their mother tongue to ensure comprehension and success. This episode also covers the bilingual experience and the importance of mastering English and Spanish for sales professionals. Gain expert insight on mastering Sandler Sales in Spanish with these tips and strategies for success – don't miss it! Timestamps: [00:01:14] Selling in Spanish and How It Is Different. [00:04:56] Separating personal and professional. [00:09:43] Cultural differences in business. [00:11:14] Accountability in Latin American Business [00:15:28] Learning in your mother tongue. [00:15:38] Adjusting Sandler techniques. [00:22:00] Global sales training rollouts. [00:26:30] Lessons learned in sales. Key highlights: Success is achieved when you have a clearly defined goal that you pursue passionately every single day, driven by your love and dedication toward it.   =========================================   SUBSCRIBE: https://www.youtube.com/@SandlerWorldwide/videos Remember to subscribe and leave us a comment!   =========================================   Follow Us:  Twitter: https://twitter.com/SandlerTraining  Linkedin: https://www.linkedin.com/school/sandler-training/  Instagram: https://www.instagram.com/sandlertraining/  Facebook: https://web.facebook.com/sandlertraining/ =========================================