

Uncharted Podcast
Uncharted Podcast
The goal of Uncharted Podcast is to allow a space for some of the most brilliant individuals in the business to tell their stories. I’ve found that many of these great people got where they are by diving into the unknowns, or the uncharted.
Episodes
Mentioned books

Jan 31, 2022 • 24min
Uncharted Podcast #115 ft Bardia Shahali: Tips to Building Your First Sales Team & Tips to Become a Long Tenured VP of Sales
Bardia helps technical founders build and scale hyper-growth SaaS companies. He is currently the VP of Sales at Teleport, where he joined as the first sales hire. Before selling software, he honed his storytelling skills while working at a Hollywood talent agency. You can keep up with his latest thoughts at growthcompound.com.
This episode is brought to you by Beam, the health company. Check out their products at beamorganics.com/scale and use promo code "scale" to get your special discount when you spend $75.

Jan 24, 2022 • 23min
Uncharted Podcast #114 ft Karl Sun: How to Win Over Skeptical Investors, Balancing Optimism With Reality and Tips For Successfully Scaling Your Company Culture
Karl Sun is co-founder and CEO at Lucid Software, a leading provider of visual collaboration software. With Lucid’s products—Lucidchart, Lucidspark and Lucidscale—teams can turn ideas into reality, clarify complexity, and collaborate visually, no matter where they're located. Prior to Lucid, Karl spent several years at Google, starting and leading business development at Google’s China office, opening Google’s patent department and setting patent strategy, and leading Google’s investments in advanced wind and battery technologies. Karl holds a B.S. and M.S. in EECS from MIT, an M.S. from MIT in Technology and Policy, and a J.D. from Harvard Law School. He has been honored as a Utah Business CEO of the Year and EY Entrepreneur of the Year.
Connect with Karl at https://www.linkedin.com/in/karlsun/
This week's episode is brought to you with the support of Indeed. Grab your special offer at indeed.com/scale

Jan 17, 2022 • 25min
Uncharted Podcast #113 ft Quang Hoang: a Case Study in Entrepreneurship Grit and Actionable Tips to Reducing Customer Churn by 300%
Quang Hoang is the CEO and cofounder of Plato, and holds three Masters degrees. One in Aeronautics from ISAE-Supaero, a prestigious engineering school in France, as well as a Masters in Innovation Management + Design from École Polytechnique, and an MBA from HEC Paris. Before founding his first company, Quang also spent time as a strategy consultant. In winter of 2016, Quang's team was accepted into YCombinator, and while there, he found himself suddenly managing a team of engineers for the first time, which ultimately resulted in the founding of Plato in 2017. His mission is to help every engineering and product leader build better teams.
Connect with Quang at https://www.linkedin.com/in/quanghoang
This week's episode is brought to you with the support of Netsuite and Beam. Grab your personal offer by visiting Netsuite.com/scale and Beam.com/scale

Jan 10, 2022 • 27min
Uncharted Podcast #112 featuring Kristi Faltorusso: Tips and Frameworks to Structuring your Customer Success Teams
Kristi Faltorusso is an award winning Customer Success Executive with experience in building, scaling and transforming Customer Success organizations at hyper-growth B2B SaaS companies. Over the past decade she has helped many companies redefine Customer Success resulting in increased retention, long term revenue growth and customer advocacy.
She is currently the VP of Customer Success at ClientSuccess, a leading Customer Success Management solution, where she leads Customer Success, Technical Support and Consulting.
In addition, she is also the Founder of Keeping CS Simple, a content experience, supporting the simplification of Customer Success for Executives, CS Leaders, CPSs and more.
This episode is brought to you with the support of Indeed, Novo, Netsuite and Shopify.

Jan 3, 2022 • 24min
Uncharted Podcast #111 featuring Vasu Prathipati: Why Customer Feedback is Critical to Startup Success
Vasu Prathipati is the founder and CEO of MaestroQA - software that empowers managers to coach customer service agents.He grew up in San Diego, went to the University of Pennsylvania, and started MaestroQA (after a couple pivots) right out of school. He loves living in New York City for its colorful, high energy, and fast-paced lifestyle and enjoys spending free time with people who are passionate about their craft and curious about the world.
Connect with Vasu on Linkedin here -> https://www.linkedin.com/in/vasuprathipati/
This week's episode was brought to you with the support of Bambee so please check them at Bambee.com/scale

Dec 13, 2021 • 29min
Uncharted Podcast #110 ft Dean Mathews & Mark Mathews: How a Life Event Taught These Entrepreneurial Brothers the importance of Love, Grit and Gratitude in Both Life and Business
Dean and Mark Mathews are the founder's and partners of OnTheClock, an employee time tracking app that helps over 15,000 companies worldwide track time. Dean is the CEO & Founder, while Mark is the Co-Founder and Vice President of Product Development.
This week's episode was brought to you with the support of Quip, Shopify and Netsuite so please check them out for a special promotion at getquip.com/uncharted, Shopify.com/scale and netsuite.com/scale

Dec 6, 2021 • 24min
Uncharted Podcast #109 ft Ryan DeForest: The Benefits of Starting at a Established Company Prior to Launching Into Startups
Ryan DeForest is Head of Strategy and Operations at Flatfile. Prior to joining Flatfile, Ryan was employee #12 at Gong where he helped create the entire Go To Market team over a 4.5 year period which included building 3 teams from scratch. He loves working with SaaS companies that are creating brand new markets and categories in order to establish and maintain their leadership within them. You can connect with Ryan at https://www.linkedin.com/in/ryandeforest/ This week's episode was brought to you with the support of Indeed, Shopify and Netsuite so please check them out for a special promotion at indeed.com/scale, Shopify.com/scale and netsuite.com/scale

Nov 15, 2021 • 32min
Uncharted Podcast #108 featuring Jay Gaines: Why Sales is a Great Prerequisite for a Successful Marketing Career
Jay Gaines is passionate about great marketing leadership that drives innovation, positive transformation, and measurable results. His career spans more than 20 years in a variety of B2B industries, and his experience includes organizational design and leadership, marketing strategy and planning, branding and category design, demand creation, sales and marketing alignment, and digital strategy. Jay has held executive-level marketing and business development positions at both well-established and startup b-to-b companies where he consistently transformed marketing organizations to achieve significant and measurable business contribution.
Jay is currently head of marketing at AgentSync, and prior to that, he was chief marketing officer at Forrester and SiriusDecisions.
Jay has worked as an advisor to many leading Chief Marketing Officers to drive positive organizational change, innovate, and help them to create the most effective, measurable, and focused marketing function possible. He holds a bachelor of arts degree from Columbia University.
This week's episode was brought to you with the support of bambee.com/scale and marpipe.com/uncharted

Nov 8, 2021 • 25min
Uncharted Podcast #107 featuring Chase Dimond: The Power of Positive Thinking and Top Tips for a Successful Email Marketing Program
Chase is currently a Partner at Structured — a top ecommerce marketing agency, where he runs the email team. Since June of 2018, we’ve helped our clients send over a billion emails resulting in over $75 million in email attributable revenue. A few of our previous and current clients include: Orgain, The Chive, Original Grain, and CrossNet.
Connect with Chase:
Twitter: https://twitter.com/ecomchasedimond
LinkedIn: https://www.linkedin.com/in/chasedimond
Learn more about our sponsors:
Shopify.com/scale
Indeed.com/scale
getquip.com/uncharted

Nov 1, 2021 • 27min
Uncharted Podcast #106 featuring Jareau Wadé: Importance of Self-Care and Emotional Wellness in Reaching Your Full Potential
Jareau Wadé is a payments entrepreneur and recovering engineer based in Atlanta, GA. He is the Chief Growth Officer at payments infrastructure company, Finix. Prior, Jareau led product partnerships for commerce and visual search at Pinterest and co-founded Balanced, a payments company that exited to Stripe in 2015. Jareau was also the head of data acquisition at Milo.com, a local shopping search engine acquired by eBay in 2010.
This week's episode was brought to you with the support of bambee.com/scale and Netsuite.com/scale


