The CVC Home Service Success Network

Success in business requires the business to understand the customer, what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer's needs and fears. There is a long list of things that come from understanding the customer. Join us as we discuss this and provide answers for how to gain this understanding. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to share processes and practices that can take the business to the level the manager dreams of.

If a natural disaster should strike in your area are you prepared with an action plan, or will it be panic on your part. This past week has shown that the disruption of our lives and businesses can be truly devastating. The Boy Scout Motto, Be Prepared is one to keep in mind. On today's episode we will discuss how to prepare and what actions to take to survive with both your business, your team members, and your loved ones. The CVC Success Network is a presentation of CVC Success Group, and our mission is to provide processes for business managers to take their business to the one they dream of.

Workplace accidents will often result in chaos, confusion and stress. What if the result is a fatality? How are you prepared with your action plan to deal with this if it hits? The chaos and confusion can be simply overwhelming, Just think, are you, as a manager, truly prepared if this occurs? What will be your process as you navigate through the chaos? Who will yu lean on to help you navigate the journey you are now forced to take? Today we welcome Clay Lamb as our guest as he has faced this in his career managing his business. Today Clay will share with you the action plan that can help you get through this anguish. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide helpful ideas and concepts for managers of home service businesses to assist them in reaching their business and personal dreams.

One of our biggest failures in life will often be our lack of implementation of our great ideas and they simply wither on the vine, or in our brains. But what is our reason for the failure to implement, is it that we have a fear of failure, or perhaps do not think we have the skill to implement, or are there other reasons. Join us on this episode of The CVC Home Service Success Network as we have a discussion of how to take things from a vision to implementation and how to make it happen. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share ideas and concepts to assist the managers of home service contracting companies make their business and personal dreams their realities!

In order to have a team of A Level players, there is a requirement of many things, chief among these is the need for a well trained workforce, this takes more than one and done, rather there is the need for continuous ongoing training to take them and keep them performing at the highest level to deliver your customer promise to your customers. Join us for this episode of The CVC Home Service Success Network as we discuss the need for and how to activate this continuous ongoing training in your company. The CVC Home Service Success Network is a presentation of CVC Success Group and our mission is to provide ideas and concepts for managers to use to move their business to the level they envision.

With Labor Day here, it is now showtime for those in the chimney and fireplace industries. So the topic for today is Are You Ready For Showtime? But Showtime is actually something that we face every day in business. The CVC Home Service Success is a presentation by CVC Success Group, we hope this is a time of value for everyone who tunes in today.

Every business has weaknesses, we just get used to them and operate with these weaknesses. But one of the ways to build the business of your dreams is to eliminate the weaknesses. On today's episode of The CVC Home Service Success Network this is our topic, and we will provide you with proven answers to the weaknesses that can forge your business into the one you dream of. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share ideas and concepts that managers can use to take their business to the level they dream of.

In today's world many home service companies are now starting to hire remote workers to do many of the CSR and Dispatch duties for their companies. This can open you up to talent that may not live in your market area. There are advantages and disadvantages to the concept. Join us for this episode of The CVC Home Service Success Network as we interview Lee Roff of Lords Chimney who has relied on remote office staff for several years now. Learn the ins and outs of this and see if this is a process that could be a benefit for you. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share ideas and concepts that can benefit managers of home service contracting companies.

What are the whispers? These are the voices inside of your head that tells you what to do, shares the bright ideas that can move you to the level you aspire to reach. Other times they may tell you that change is required. Often the whispers tell you something that may take you to an uncomfortable place, or may require pain to be ensured. But often the whispers provide you the path to follow, of how to move to the new place you really want to go.  The CVC Home Service Success Network is a presentation of CVC Success Group, we present this weekly broadcast to share ideas and concepts to move managers to the place they need to go.

The goal of many business owners is to build the business that they dream of. On this episode of The CVC Home Service Success Network we have as our guest a guy who has done this, he has built the business of his dreams providing both chimney and HVAC services. His name is Richard Tattershall and he recently completed and moved into his new building in Skiatook Oklahoma. To accomplish his goal he has studied success stories, attended numerous seminars and trainings, brought in all types of coaches and consultants and in now embarking on the launch of a new brand for the company. But this has involved hard work on his part and personal sacrifice. Join us as we talk with Richard about the challenges he has faced and the challenges he foresees in the future ahead of him.  The CVC Home Service Success Network is a presentation of CVC Success Group, our mission to share with our listeners processes that can assist them in building the business of their dreams.