The CVC Home Service Success Network

What inspires you? Throughout life, we all experience moments that move us—some so powerful, they change the course of who we are. These "magic moments" often spark growth, clarity, or a new direction. In this episode of The CVC Home Service Success Network, we're reflecting on those defining moments—our own magic moments—and exploring why they had such a lasting impact. Tune in and consider the moments that have shaped your own journey. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share ideas, processes, and strategies to help managers of home service companies reach the dream destination they envision.

There are two common mindsets among managers: one leads with a proactive approach, while the other operates reactively. The proactive manager plans ahead, tracks progress, and drives strategic growth. The reactive manager, on the other hand, spends their days putting out fires—responding to chaos instead of preventing it. In this episode of The CVC Home Service Success Network, we explore the difference between these two leadership styles and why shifting to a proactive mindset is essential for building a sustainable, successful business. We'll also discuss the importance of tracking, measuring, and working strategically toward your long-term goals. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share actionable ideas, concepts, and processes to help home service managers across the U.S. lead with confidence and clarity.

It's the start of 2026—the perfect time to set your goals and map out what you want to accomplish in the year ahead. But how do you move beyond vague intentions and actually create a plan that works? That's the topic of this episode of The CVC Home Service Success Network. We'll share actionable steps you can take to build a strategic plan—and more importantly, put that plan into play to drive real results in your business. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share ideas, strategies, and proven processes to help owners and managers of home service companies reach their full potential.

The New Year is right around the corner—and with it comes the tradition of setting New Year's resolutions. But let's be honest: most resolutions fade away by February. So the real question is this—what's your plan to move closer to your dream destination in 2026? In this episode of The CVC Home Service Success Network, we're talking about turning resolutions into real, actionable commitments. Tune in for ideas, strategies, and the mindset shifts that can help you follow through and make meaningful progress in both business and life. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share practical ideas and proven processes to help you make the journey toward your goals a successful one.

In the world of business, chaos shows up far too often—and it comes at a cost. Lost sales, negative customer reviews, and unnecessary waste all eat away at your company's profit. But what's behind the chaos? In many cases, it comes down to one of three root causes: There is no process. The process is flawed. Someone isn't following the process. In this episode of The CVC Home Service Success Network, we explore these common breakdowns and share how to identify and fix them before they cause lasting damage. The CVC Home Service Success Network is a presentation of CVC Success Group, designed to share valuable ideas and strategies with managers of home service companies. Tune in and take the next step toward a smoother, more profitable operation.

Think back to when you first started your business—the blood, sweat, and tears you poured into it. Has it turned out the way you hoped? Does it provide the comfort, security, and freedom you envisioned? And when the time comes to step away, will it hold the value you need… or will it just be a matter of selling off the assets and walking away? In this episode of The CVC Home Service Success Network, we're talking about the entrepreneurial journey—where you started, where you are now, and how to ensure the business you've built truly serves your long-term goals. Join us for this thought-provoking conversation, presented by CVC Success Group, where we share insights, strategies, and support for managers and business owners in the home service industry.

As the manager of a home service business this is often hard, there are so many fires at you so often you become a firefighter instead of a manager. You are continuously tugged in different directions that deflect you all too often. But maintaining your focus is critical and staying the course to the goal is required if you are to make the journey successfully. This is the topic for this episode of The CVC Home Service Success Network, listen in as we share ideas and concepts that may provide you the processes you need to get through the fire fighting and get back to the true work of working on the business. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share ideas and processes with the managers of home service companies.

As a manager, you know the feeling—you spot a negative review about your company online. Your first reaction might be anger, defensiveness, or even the urge to fire back with a hostile response. But that's not the path to take. Instead, the right move is to take immediate, professional action. Respond thoughtfully, investigate the issue thoroughly, and take steps to resolve the problem. When handled correctly, even a bad review can become an opportunity to build trust and turn a negative into a positive. But ignoring complaints can lead to bigger problems—sometimes even legal consequences. This is the focus of this episode of The CVC Home Service Success Network. We'll discuss how to respond to negative reviews the right way—and how to use them as a tool for improvement. The CVC Home Service Success Network is a weekly broadcast from CVC Success Group, created to share practical strategies and concepts that help managers of home service companies reach the level of success they aspire to.

Over the past decade, education and training for home service contractors—especially in the chimney industry—has grown dramatically. In fact, some now see the sheer volume of available training as overwhelming, with both live and on-demand options flooding the calendar. So what does the future of industry education look like? In this episode of The CVC Home Service Success Network, we're joined by Jonathan Erdman, Education Director of the National Chimney Sweep Guild, to discuss where chimney service training is headed. Tune in as we explore what's next for workforce development, industry standards, and educational delivery. The CVC Home Service Success Network is sponsored by CVC Success Group and created to share ideas, concepts, and proven processes that help managers of home service companies guide their businesses toward their ultimate goals.

All too often, we sit on our hands—even when we know action is needed. Maybe it's implementing a new process, addressing an underperforming team member, or making a long-overdue change. Sometimes it's simple procrastination. Other times, we delay because we anticipate the change will be painful or uncomfortable. But waiting often makes things worse. The longer we avoid taking action, the more chaos and frustration we allow to build. That's the topic of this episode of The CVC Home Service Success Network. We'll explore why hesitation can be so damaging—and how taking decisive action can move your business forward. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share ideas, concepts, and processes that help managers of home service companies reach the level of success they envision. As always, let us know how we can assist you on your journey.