The CVC Home Service Success Network

All too often, we sit on our hands—even when we know action is needed. Maybe it's implementing a new process, addressing an underperforming team member, or making a long-overdue change. Sometimes it's simple procrastination. Other times, we delay because we anticipate the change will be painful or uncomfortable. But waiting often makes things worse. The longer we avoid taking action, the more chaos and frustration we allow to build. That's the topic of this episode of The CVC Home Service Success Network. We'll explore why hesitation can be so damaging—and how taking decisive action can move your business forward. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share ideas, concepts, and processes that help managers of home service companies reach the level of success they envision. As always, let us know how we can assist you on your journey.

Think about it: if you could travel back in time, what advice would you give your younger self? And more importantly—are you living by that advice today? Life is full of hard-earned lessons. We all pay tuition through our experiences, missteps, and growth. The person you are today has been shaped by those very moments. So what's the one piece of advice you wish you could have heard sooner? That's the focus of this episode of The CVC Home Service Success Network. Join us as we reflect on the life lessons that matter most—and consider the guidance you'd offer your younger self. The CVC Home Service Success Network is a presentation of CVC Success Group, created to help managers of home service companies reach the level of success they truly desire.

Whether you call it a morning meeting, a power meeting, or a Mojo meeting, one thing is certain: companies that hold short, focused meetings every day—and sustain them—consistently move farther and faster than those that don't. These daily meetings build leadership, sharpen skills, boost morale, and strengthen company culture—all essential ingredients of a rockstar team that exceeds customer expectations. In this episode of The CVC Home Service Success Network, we break down the process and benefits of morning meetings and how they can transform your team from the inside out. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share proven concepts and processes that help take your team and company to the highest level of success.

A father and his young son were traveling on horseback when a dense fog rolled in, limiting their vision to just a few feet ahead. The son said, "I can't see where we're going." The father replied, "Can you see your next step?" The boy answered yes, and the father said, "Then just take it one step at a time." That's the theme of this episode of The CVC Home Service Success Network—the importance of taking one step at a time as you climb the stairway toward your dream destination. The journey can often feel overwhelming, and your vision may be clouded, but progress is made one intentional step at a time. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to provide ideas, concepts, and processes to help managers take their companies to the level they envision.

It's a well-known fact: strong leadership and a positive culture are key ingredients for taking a team to the top of their market. But building that kind of team doesn't happen overnight—it takes hard work, consistency, and a clear vision. In this episode of The CVC Home Service Success Network, we're joined by Billy "New Door" Cline, owner of Your New Door in Dallas, Texas. From starting the business to now expanding it to new heights, Billy has built a high-performing team by leading through example and creating a strong culture from the ground up. Click in and listen as Billy shares the strategies and leadership mindset that have fueled his company's growth—ideas that just might work for you too. The CVC Home Service Success Network is a weekly presentation of CVC Success Group, where we share ideas, processes, and strategies to help managers of home service companies reach the level of success they've been dreaming of.

Imagine if every member of your team was operating at their highest level—both in sales and in operations. Chaos would decrease, profitability would rise, and your business would run more smoothly. In this episode of The CVC Home Service Success Network, we sit down with Kathryn Howard, former General Manager of a successful HVAC company. Kathryn has a gift for helping people unlock their potential—and the leadership skills to guide them there by providing the right tools and support. Listen in as Kathryn shares her "secret sauce" for elevating team performance. Just think what that kind of transformation could do for your business. The CVC Home Service Success Network is a presentation of CVC Success Group. Our mission is to share proven processes and concepts to help managers of home service companies reach the level of success they aspire to.

In this episode of The CVC Home Service Success Network, we're talking about the value of doing ride-alongs with your crews—and how this simple practice can lead to big improvements. Ride-alongs give you a firsthand view of how your team operates in the field. They're a powerful tool for improving customer service, strengthening company culture, and ultimately increasing profitability. The CVC Home Service Success Network is a presentation of CVC Success Group, created to share ideas, concepts, and processes that help managers of home service companies grow and thrive.

In this episode of The CVC Home Service Success Network we welcome as our guest Randy Pennngton, a recognized expert in the world of workplace culture and leadership. Randy Pennington is a leading authority on culture, change, leadership, and strategy. He's an award-winning author whose clients include some of this country's best known companies, government agencies, not-for-profits, and universities. His ideas have appeared in Fast Company, USA Today, the New York Times, and the Huffington Post. Randy launched The Whole Package Leadership study in the spring of 2025, and the results shine a light on what it takes for a leader to have an endearing and enduring impact on followers, and most important, why that is important for every organization today. This episode will provide valuable insights into how to lead in today's world, one of the most important ingredients of any successful company. As always CVC Success Group endeavors to provide sound ideas and concepts for the managers of home service businesses in order to assist them in reaching their dream destination.

Stephen Allen from Brandtastic brings insights on thriving in the home service sector through effective online visibility. He discusses the vital role of Google Business Profiles and the impact of recent suspension issues. The conversation goes on to emphasize mastering keyword research and SEO strategies for better search rankings. Allen also delves into the evolving landscape of AI tools like GPT and Gemini, underscoring their potential in content creation. Finally, he highlights the importance of consistent content and community engagement for a robust online presence.

Dive into the intriguing world of business management styles! Explore the vital differences between proactive and reactive approaches, emphasizing how foresight can enhance efficiency and minimize crises. Discover the importance of proactive customer engagement in home services to prevent emergencies. Learn the significance of continuous recruitment for maintaining top talent and effective strategies for business success. Personal anecdotes further illustrate the transformative impact of adopting a proactive mindset on both management and customer relationships.