

Used Car Dealer Podcast
Used Car Dealer Podcast
Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews with industry experts, hot debates, and must-have news from across the industry.Whether you’re in sales, F&I, management, or in the allied industry, you’ll love the Used Car Dealer Podcast. Subscribe today anywhere you listen to podcasts.
Episodes
Mentioned books

Nov 6, 2020 • 29min
UCDP Ep #17 - Interview w/ David Foutz of Cox Automotive on Margin Compression and what’s in store for 2021
In this episode of the Used Car Dealer Podcast, Zach Klempf interviews the VP of Sales at Cox Automotive David Foutz who oversees Kelly Blue Book, Dealertrack DMS, and Xtime. They have a timely discussion on topics ranging from margin compression to trends in automotive retail. They discuss on the episode: - Margin compression considerations for auto dealers during Q4 and beyond- Retail auto dealer adoption of digital retail as well as advancements in the service drive - Future discussion on EV's and automotive retail - We close out the episode with a peek ahead at 2021 and what are some of the key trends to protect profitability at the dealership.Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-david-foutz-of-cox-automotive-on-margin-compression-whats-in-store-for-2021Listen to our other podcast episodes:https://www.sellyautomotive.com/podcast

Oct 26, 2020 • 30min
UCDP Ep #16 - James Maynard, Cox Automotive SVP Product & Engineering, discusses Digital Retail and Fixed Ops
In this episode of the Used Car Dealer Podcast, Zach Klempf interviews SVP of Product and Engineering at Cox Automotive James Maynard. They have an insightful and in-depth discussion on technology and trends in automotive retail. They discuss on the episode: - Digital retail adoption during the pandemic and how it can make the smaller used car dealer model more scalable - Efficiency in communication in both the sales and service processes at dealerships - Innovations in Xtime, Dealer.com Digital retail, and other upcoming products at Cox - Complexity of integration in dealer software and why sometimes they may take longer than a dealer may consider - Future discussion on EV's and the automotive subscription model - Zach and James close out the conversation with a discussion around Cox's strategy of viewing software products less as in there's own silo and more of an integrated platform Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-james-maynard-of-cox-automotive-on-digital-retail-fixed-opsListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

Oct 12, 2020 • 25min
Used Car Dealer Podcast Ep #15 - Interview with Cox Automotive Sr. Economist Charlie Chesbrough
In episode #15 Zach has an in-depth interview with Senior Economist at Cox Automotive Charlie Chesbrough, they discuss hot topics like:1) What does an economist do and how does one become an economist at Cox Automotive2) Charlie's perspective on the economy from March to present (auto-focused)3) Wholesale prices on used inventory and impact of manufacturers stopping production earlier in the year 4) 84-month interest rates and stimulus-driven automotive marketplace5) Online auto retailers and automotive subscription model 6) Discussion on futures and EV vehicles -------------------Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

Oct 5, 2020 • 31min
Used Car Dealer Podcast Episode #14 - Ed French ~ Used Cars/Service/Human Capital
In this episode, Zach interviews Ed French and we discuss the following:1. We discuss the changes from March/April when COVID-19 first started to take mindshare to now as well as the concept of MWBA2. Inventory management is a hot topic in today’s marketplace; what should dealer operators be doing to set themselves up for success in sourcing inventory in today’s marketplace?3. Many used car dealers are running with smaller teams and furloughed or fired employees during the pandemic. Owners and operators have had to make tough decisions; what advice from the management perspective do you have for operators during the pandemic, and as we finish off the rest of the year?4. When most used car dealers think of the word “capital,” they think of the funding needed to acquire inventory and run the business. There’s also human capital, and in an industry where there’s historically very high turnover, what is the importance of human capital when it comes to a dealership?5. Why should/or shouldn’t a used car dealer operator consider a service component to their business model? (More so Pro’s/Cons)-------------------Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers: https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM: https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On: Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

Aug 28, 2020 • 28min
Used Car Dealer Podcast - Ep #13 Dale Pollak Founder of vAuto and Industry Legend
In this episode Zach and Steve interview Dale Pollak who's the Founder of vAuto which is one of the most well-known inventory management products in the industry.Dale's career in the automotive industry spans more than two decades. As a former dealer, technology entrepreneur and best-selling author, Pollak has helped over 10,000 automotive dealers in North America make dramatic improvements in their new and used vehicle operations.His investment and market-based approach served as thefoundation for vAuto, which he founded in 2005. Since then, the company’s technology and tools have been adopted by thousands of dealerships in North America. In late 2010, AutoTrader.com acquired vAuto, with both companies now operating as a part of the Cox Automotive.Transcribed Version of this Episode: https://blog.sellyautomotive.com/blog/dale-pollak-founder-of-vauto-and-used-car-industry-expertListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

Aug 5, 2020 • 25min
Used Car Dealer Podcast - Ep #12 Bob Hollenshead Largest Wholesale Operator in North America and Serial Entrepreneur
In episode #12 Zach interviews Bob Hollenshead, the largest independent wholesale operator in North America and an automotive serial entrepreneur. Bob has deep expertise in the used marketplace as it relates to wholesale and auctions. His data companies have also powered some of the leading trade applications including TrueCar Trade and Autotrader.ca. Some of the topics discussed on the podcast include: 1. Discuss the change from March/April when COVID-19 first started to take mindshare to now and what Bob has observed in the used car marketplace2. What are some of the new and maybe unusual ways that Bob's company has had to clean and sanitize cars to be "COVID-19 friendly or compliant" and what was that like to implement3. Given the COVID-19 pandemic and its impact on the used car marketplace, what has been the biggest surprise for Bob4. Used car dealerships have been adapting to the change brought on by COVID-19, one new challenge is evaluating the trade, especially if done virtually. What are some suggestions Bob has for used car dealerships to put the right number on a trade? 6. Bob has years of wisdom in the auto industry, some of our listeners are just getting into the car business, what is Bob's advice for them from the wholesale/auction viewpoint? For the transcribed version please visit this site - https://blog.sellyautomotive.com/blog/bob-hollenshead-largest-wholesale-operator-in-north-americaListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

Jul 2, 2020 • 20min
Used Car Dealer Podcast - Ep #11 Carvana at $20B market cap, Vroom IPO, and disrupters
In this episode Steve and Zach revisit Carvana (Episode #2) post-COVID-19 and discuss the following:1) Carvana at $20B market cap, Vroom IPO, and disruption2) Steve's experience w/ Carvana3) Digital Retail for used car dealers and sourcing inventory4) Where do we go from here?Like, Subscribe and keep fighting the good fight!Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

Jun 16, 2020 • 42min
Used Car Dealer Podcast - Ep #10 Interview Matt Watson CTO / Co-Founder of Vin Solutions
In this episode, Zach interviews serial entrepreneur Matt Watson. Matt was the Co-Founder and CTO of Vin Solutions CRM which was an automotive SaaS company he bootstrapped and sold for over $135M to Cox Automotive.Episode Highlights: 1) Matt and Zach go deep into the journey of building a fast scaling SaaS company while bootstrapping 2) Balancing customer requests and product feedback in a CRM (complex product) 3) Matt's experience with Tesla and thoughts on online car sales 4) His journey building his new company Stackify based on problems from Vin Solutions 5) What's next in the auto industry, a futures discussionListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

May 12, 2020 • 27min
Used Car Dealer Podcast - Ep #9 Interview Andrew Gordon, Founder of DealerScience
In this episode, Zach interviews Andrew Gordon, who's the founder of DealerScience which was a digital retail product acquired by TrueCar (Nasdaq: TRUE)in December 2018. Andrew discusses digital retail as well as his journey as an entrepreneur in automotive software.Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

May 4, 2020 • 20min
Used Car Dealer Podcast - Ep #8 - Zach & Steve Kick-Off May 2020
In this episode, Steve and Zach discuss topics top of mind for dealers selling through the COVID-19 marketplace including inventory management, software, changing messaging for COVID-19, and more!Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc