Used Car Dealer Podcast

Zach Klempf interviews Bob Lanham Head of Automotive Retail at Facebook on how used car dealerships can leverage Facebook Marketplace, Facebook Ads, and Facebook Messenger in 2020 and beyond. Topics for the podcast include: 1) What Bob has observed from his lens at FB when it comes to used car sales during the pandemic2) The latest for auto dealers in terms of Facebook offerings3) The importance of being responsive on Facebook Marketplace and how that contributes to best in class customer experience4) Most used car dealers are familiar with Facebook when it comes to FB Marketplace but they aren’t as familiar with FB Ads, Bob discusses ways successful dealerships are leveraging FB ads and what sort of campaigns are they running 5) Bob's thoughts about new models like subscription and the way Tesla sells EV vehicles online 6) A look ahead at 2021 and what Facebook has coming down the pipeline 7) What is the Facebook Auto Marketing Collective Group and why should dealers join it (Join here - https://www.facebook.com/groups/automarketingcollective)8) Bob's advice for dealers when it comes to their online presence across Facebook, FB Marketplace, Instagram, and social media as a wholeRead the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-bob-lanham-of-facebook-on-how-dealers-can-better-leverage-facebook-marketplace-and-adsListen to their other podcast episodes: https://www.sellyautomotive.com/podcast

Episode Overview: In this video episode of the Used Car Dealer Podcast, Zach Klempf interviews the managing director at 700 Credit Ken Hill. They have a timely discussion on topics ranging from digital retail to prequalification. They discuss on the episode: - Observations from Ken on the impact of the COVID-19 pandemic on retail auto dealers as it relates to credit - How has credit and compliance adapted for automotive digital retail and what role does pre-qualify play in that? - Compliance mistakes that used car dealers make that could get them into legal trouble- A checklist of compliance tools and credit tools from pre-screen to income verification, what Ken suggests every used car dealer needs - A peek ahead at 2021 and what 700 has coming down the pipelineRead the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-ken-hill-the-managing-director-at-700-creditListen to their other podcast episodes:https://www.sellyautomotive.com/podcast

In this video episode of the Used Car Dealer Podcast, Zach Klempf interviews the executive editor at KBB/Autotrader Brian Moody. They have a timely discussion on topics ranging from digital retail to consumer trends during the pandemic.They discuss on the episode:- Observations from Brian on the impact of the COVID-19 pandemic on retail auto dealers as well as the impact on the Autotrader and KBB marketplace- How are consumers shopping differently during the pandemic?- The new monthly best deals list for car shoppers and other resources KBB/Autotrader provides consumers- How does Autotrader differentiate itself versus other marketplaces? What has your team done on the SEO front?- What’s your opinion on EV vehicles and the rise in the popularity of Tesla? What about the Hummer EV?- Give me a peek ahead at 2021 and what guys have coming down the pipeline?Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-brian-moody-executive-editor-at-kbb-autotraderListen to our other podcast episodes:https://www.sellyautomotive.com/podcast 

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews the VP of Sales at Cox Automotive David Foutz who oversees Kelly Blue Book, Dealertrack DMS, and Xtime. They have a timely discussion on topics ranging from margin compression to trends in automotive retail. They discuss on the episode: - Margin compression considerations for auto dealers during Q4 and beyond- Retail auto dealer adoption of digital retail as well as advancements in the service drive - Future discussion on EV's and automotive retail - We close out the episode with a peek ahead at 2021 and what are some of the key trends to protect profitability at the dealership.Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-david-foutz-of-cox-automotive-on-margin-compression-whats-in-store-for-2021Listen to our other podcast episodes:https://www.sellyautomotive.com/podcast

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews SVP of Product and Engineering at Cox Automotive James Maynard. They have an insightful and in-depth discussion on technology and trends in automotive retail. They discuss on the episode: - Digital retail adoption during the pandemic and how it can make the smaller used car dealer model more scalable - Efficiency in communication in both the sales and service processes at dealerships - Innovations in Xtime, Dealer.com Digital retail, and other upcoming products at Cox - Complexity of integration in dealer software and why sometimes they may take longer than a dealer may consider - Future discussion on EV's and the automotive subscription model - Zach and James close out the conversation with a discussion around Cox's strategy of viewing software products less as in there's own silo and more of an integrated platform Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-james-maynard-of-cox-automotive-on-digital-retail-fixed-opsListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

In episode #15 Zach has an in-depth interview with Senior Economist at Cox Automotive Charlie Chesbrough, they discuss hot topics like:1) What does an economist do and how does one become an economist at Cox Automotive2) Charlie's perspective on the economy from March to present (auto-focused)3) Wholesale prices on used inventory and impact of manufacturers stopping production earlier in the year 4) 84-month interest rates and stimulus-driven automotive marketplace5) Online auto retailers and automotive subscription model 6) Discussion on futures and EV vehicles -------------------Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

In this episode, Zach interviews Ed French and we discuss the following:1. We discuss the changes from March/April when COVID-19 first started to take mindshare to now as well as the concept of MWBA2. Inventory management is a hot topic in today’s marketplace; what should dealer operators be doing to set themselves up for success in sourcing inventory in today’s marketplace?3. Many used car dealers are running with smaller teams and furloughed or fired employees during the pandemic. Owners and operators have had to make tough decisions; what advice from the management perspective do you have for operators during the pandemic, and as we finish off the rest of the year?4. When most used car dealers think of the word “capital,” they think of the funding needed to acquire inventory and run the business. There’s also human capital, and in an industry where there’s historically very high turnover, what is the importance of human capital when it comes to a dealership?5. Why should/or shouldn’t a used car dealer operator consider a service component to their business model? (More so Pro’s/Cons)-------------------Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers: https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM: https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On: Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

In this episode Zach and Steve interview Dale Pollak who's the Founder of vAuto which is one of the most well-known inventory management products in the industry.Dale's career in the automotive industry spans more than two decades. As a former dealer, technology entrepreneur and best-selling author, Pollak has helped over 10,000 automotive dealers in North America make dramatic improvements in their new and used vehicle operations.His investment and market-based approach served as thefoundation for vAuto, which he founded in 2005. Since then, the company’s technology and tools have been adopted by thousands of dealerships in North America. In late 2010, AutoTrader.com acquired vAuto, with both companies now operating as a part of the Cox Automotive.Transcribed Version of this Episode: https://blog.sellyautomotive.com/blog/dale-pollak-founder-of-vauto-and-used-car-industry-expertListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

In episode #12 Zach interviews Bob Hollenshead, the largest independent wholesale operator in North America and an automotive serial entrepreneur. Bob has deep expertise in the used marketplace as it relates to wholesale and auctions. His data companies have also powered some of the leading trade applications including TrueCar Trade and Autotrader.ca. Some of the topics discussed on the podcast include: 1. Discuss the change from March/April when COVID-19 first started to take mindshare to now and what Bob has observed in the used car marketplace2. What are some of the new and maybe unusual ways that Bob's company has had to clean and sanitize cars to be "COVID-19 friendly or compliant" and what was that like to implement3. Given the COVID-19 pandemic and its impact on the used car marketplace, what has been the biggest surprise for Bob4. Used car dealerships have been adapting to the change brought on by COVID-19, one new challenge is evaluating the trade, especially if done virtually. What are some suggestions Bob has for used car dealerships to put the right number on a trade? 6. Bob has years of wisdom in the auto industry, some of our listeners are just getting into the car business, what is Bob's advice for them from the wholesale/auction viewpoint? For the transcribed version please visit this site - https://blog.sellyautomotive.com/blog/bob-hollenshead-largest-wholesale-operator-in-north-americaListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc

In this episode Steve and Zach revisit Carvana (Episode #2) post-COVID-19 and discuss the following:1) Carvana at $20B market cap, Vroom IPO, and disruption2) Steve's experience w/ Carvana3) Digital Retail for used car dealers and sourcing inventory4) Where do we go from here?Like, Subscribe and keep fighting the good fight!Listen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc