
Deep Listening - Impact beyond words - Oscar Trimboli
The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.
We feel frustrated, isolated and confused because we aren't heard.
As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.
Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.
This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.
This podcast is about creating practical tips and techniques to improve your daily listening.
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Latest episodes

Dec 22, 2021 • 5min
Listening and Note taking during meetings
Learn effective note taking strategies for listening in meetings, including graphical, thematic, or action-oriented notes. Discover tips and strategies for taking effective notes, such as asking for permission and assigning actions to someone in the meeting.

Oct 22, 2021 • 46min
Three practical ways to listen when you disagree fiercely - Simon Greer
Simon Greer is the founder of Bridging The Gap and the host of Courageous Conversations at the Nantucket Project in the United States. He's known as a social entrepreneur and has spent the last 30 years on the front lines of the most contentious social change and struggles. Do you struggle to listen when you're in disagreement? How do you hold your presence, maintain your focus, when everything the other person says is the opposite of what you've come to believe? Do you get so angry that you lose track of your argument and theirs? Today's episode may be able to help you explore how to listen when you disagree and the difference between arguing for truth or arguing for victory.

Sep 10, 2021 • 27min
Zoom fatigue and exhaustion - how it negatively impacts women more with Dr Anna Carolina Muller Queiroz
Zoom Fatigue is a well-documented phenomenon. It is more draining and depleting for women than men. There is a Zoom Exhaustion & Fatigue Scale (ZEF Scale) you can take the survey via https://vhil.stanford.edu/zef/ Dr. Anna Queiroz is a post-doctoral researcher at the Virtual Human Interaction Lab and at the Graduate School of Education at Stanford University. Written in collaboration with Fauville, Luo, Beilesnon and Hancock - 'Nonverbal Mechanisms Predict Zoom Fatigue and Explain Why Women Experience Higher Levels than Men'. During this discussion with Anna, we explore the impact of fatigue while listening on a video conference. It's important to understand that Zoom fatigue and exhaustion has of five different elements. They are emotional, motivational, visual, social, and general fatigue. We explore the techniques you can use as a host and guest to improve the quality of the video conference - what to do before, during, and after the video conference to reduce exhaustion and fatigue. Listen for free Zoom Exhaustion & Fatigue Scale - https://stanfordvr.com/pubs/2021/zoom-exhaustion-fatigue-scale/ Stanford researchers identify four causes for ‘Zoom fatigue’ and their simple fixes https://news.stanford.edu/2021/02/23/four-causes-zoom-fatigue-solutions/ Zoom Exhaustion & Fatigue Scale - https://stanfordvr.com/pubs/2021/zoom-exhaustion-fatigue-scale/ Stanford researchers identify four causes for ‘Zoom fatigue’ and their simple fixes https://news.stanford.edu/2021/02/23/four-causes-zoom-fatigue-solutions/ https://www.oscartrimboli.com/podcast/088/ Podcast Episode 088: How to listen in a video meeting with Professor Sheryl Brahnam, from Missouri State University. https://www.oscartrimboli.com/videoconference - The ultimate guide to listening during a video conference

Aug 20, 2021 • 46min
The power of listening and how it forever changed the life of Author Heather Morris
Heather Morris is most well known for being the author of The Tattooist of Auschwitz, which has sold over 8 million copies since its first publication in 2018. The story, is a story of beauty and hope and it's based on years of interviews by Heather Morris and the interviews she conducted with real-life Holocaust survivors and Lale, The Tattooist of Auschwitz. The Three Sisters is the next book in the series, an astonishing story about a promise to stay together, an unbreakable bond, and a fierce will to survive. ” People have been telling stories long before they've been writing them down. That storytelling is literally what makes the world go round, it is what connects us, not only with our friends and family, but with the past, and also with the future. I'm all about storytelling and to be able to tell your stories, you've got to listen to them in the first place. The two are intrinsically entwined.”. The irony for me is that to help everyone become better listeners, I had to become better at telling stories. For many of us sharing our own stories is as uncomfortable as listening to someone else's story. So, what am I taking away from Heather's conversation today? I need to tell more stories. I need to be comfortable telling stories about myself, about my family, about others. Listen for Free

Aug 6, 2021 • 43min
How to effectively listen to someone who is suicidal
Sergeant Kevin Briggs is an international crisis management and suicide prevention expert. His Ted Talk – “The bridge between suicide and life” has been viewed over 6 million times. Kevin is a retired California highway patrol Sergeant. He has spent many years patrolling the Golden Gate Bridge in San Francisco, where he witnessed many individuals clinging to life by a thread, people who had lost hope and could see no way out. Through his compassion, gentle voice, eye contact, and his ability to listen, encourage them not to go over the rails of the bridge or come back to solid ground and start a new chapter in their life. His nickname is the Guardian Angel of the Golden Gate Bridge. Listen for free

7 snips
Jun 25, 2021 • 41min
Why it's important to listen to the status quo with Michael Bungay Stanier
Michael Bungay Stanier is at the forefront of shaping how organisations around the world make being coach-like an essential leadership competency. His book The Coaching Habit is the best-selling coaching book of this century, with nearly a million copies sold and thousands of five-star reviews on Amazon. In 2019, he was named the #1 thought leader in coaching. Michael was the first Canadian Coach of the Year, has been named a Global Coaching Guru since 2014 and was a Rhodes Scholar. Michael founded Box of Crayons, a learning and development company that helps organisations transform from advice-driven to curiosity-led. Learn more at www.BoxOfCrayons.com Michael is a compelling speaker and facilitator, combining practicality, humour, and an unprecedented degree of engagement with the audience. He’s spoken on stages and screens around the world in front of crowds ranging from ten to ten thousand. His TEDx talk is called How to tame your Advice Monster. What I love about this discussion is Michael’s energy, enthusiasm and capacity as speak to be clear and cut-through – When I think of Michael, I think of one of the worlds true blue flame thinkers – what is a blue flame thinker The blue flame is the hottest and more potent part of the flame it can burn through steel with its clarity and focus Listen for free

May 12, 2021 • 4min
The best time to interrupt and how
Discover the best time to interrupt and how to debunk workplace listening myths. Learn the three situations where interrupting is appropriate and gain three tips to become a better professional interruptor.

May 7, 2021 • 44min
How to speak so my audience will listen
Danish Dhamani is co-founder and CEO of Orai, a public speaking app that has helped over 300 hundred thousand people speak more clearly and confidently with AI feedback. a TEDx speaker coach he is uniquely placed to understand what the audience is listening to and for when you speak because his company Orai has analyzed over 2 million speeches uploaded to the Orai application to improve their speaking I loved spending time with Danish as he has spent over 5 years analysis the difference be good and compelling speakers. Listen carefully as Danish explains the impact of categories of speaking impact filler words energy tone volume vocal clarity Enunciation Facial Expressions During our discussion, listen carefully for the seven categories during our discussion. Listen for Free

Apr 14, 2021 • 9min
Michael Bungay Stainer - Interactive and engaging team video conferences

Mar 26, 2021 • 45min
How to listen in a video meeting
Today we will be discussing with Professor Sheryl Brahnam, from Missouri State University. Sheryl has focussed her research on the role of embodied conversational agents, computer abuse, critical theory, and virtual reality psychotherapy. In 2010 she became interested in how technology is changing the way we listen to each other which is why when the New York Times wrote an article called “why Zoom is terrible” they reached out to Sheryl for her decades long expertise in the role of technology and listening. This discussion is full of practical tips in getting the most from video conferences in the workplace especially how to use your face relative to your webcam to help reduce unintended interruption Sheryl explains that how video conferences can be the equivalent of junk food in the communications before most people aren’t aware of the ingredients for a video conference and how they are re-constituted. Listen for Free
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