Deep Listening - Impact beyond words - Oscar Trimboli
The best time to interrupt and how
May 12, 2021
Discover the best time to interrupt and how to debunk workplace listening myths. Learn the three situations where interrupting is appropriate and gain three tips to become a better professional interruptor.
03:32
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Quick takeaways
- Interrupting is appropriate when the conversation is going in circles or lacks relevance.
- Interrupt at the right timing, ask questions instead of making statements, and consider different perspectives.
Deep dives
The Myth of Interrupting in the Workplace
Interrupting the speaker is often seen as poor listening in the workplace, but there are appropriate times to interrupt. One such occasion is when the person or group is going in circles without making progress, rehashing the same topic or problem. Another instance is when the speaker's narrow focus lacks relevance for everyone present. Lastly, interruption is justified when the speaker does not contribute to advancing the agenda. The key is not just knowing when to interrupt, but also interrupting gracefully and with sensitivity, understanding that speakers think much faster than they speak.
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