Deep Listening - Impact beyond words - Oscar Trimboli
Oscar Trimboli
The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.
We feel frustrated, isolated and confused because we aren't heard.
As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.
Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.
This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.
This podcast is about creating practical tips and techniques to improve your daily listening.
Listen for free
We feel frustrated, isolated and confused because we aren't heard.
As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.
Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.
This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.
This podcast is about creating practical tips and techniques to improve your daily listening.
Listen for free
Episodes
Mentioned books
Aug 30, 2019 • 1h
The Five Levels of Listening - Listening for the Context
Listening for the context is Level Three listening. Context is all about the backstory. It can be the difference between a productive conversation and a frustrating, circular discussion that goes nowhere. Deep Listening is three dimensional: your context, their context and the context of the conversation. In this episode, learn the cost of ignoring context, and how it cost a quarter of a million lives in July 1945. Hear stories about the difference that listening for context makes in the office. Learn from Oscar and Nell how to unlock the context and take the next step on your journey to becoming a Deep Listening. Listen For Free
Aug 16, 2019 • 48min
The Five Levels of Listening – Listening to the Content
Listening to the content is Level Two listening. But it's more than just the words being said. It's important to understand that what you hear, see and sense together make up listening for the content. Only 2% of us have been taught how to listen, but all of us know when we're not being listened to. "I'm explaining the same thing over and over again." "They're just nodding and saying hmm." Do you know how to listen tone and pauses? How about body language? In this episode, Oscar and Nell unpack how to really listen to the content of what someone is saying. Listen For Free
Jul 5, 2019 • 45min
Listening to the research
In this episode, Oscar and Nell dig into the data on listening with help from researcher Heidi Martin. 1,410 participants were surveyed on listening, and Heidi shares insights both big and small from crunching the numbers. What are our biggest barriers to listening to others? What effect do timing and location have on our ability to listen deeply? How do we better prepare to listen? Tune in to this episode to find out in what ways this impactful research can help you become a Deep Listener. Listen For Free
May 24, 2019 • 37min
The Five Levels of Listening – Listening to Yourself (Part 2)
Oscar Trimboli and Nell Norman-Nott explain about noticing when you are distracted. How to notice it and what to do about it. The difference between a distracted listener and a Deep Listener isn’t that a Deep Listener is never distracted. A Deep Listener notices when they are distracted and tools and techniques to get back in the dialogue. In this episode, we provide some tips to dance with distraction. Listen For Free
Apr 12, 2019 • 37min
The Five Levels of Listening - Listening to Yourself (Part 1)
Listening to yourself is Level One listening. It's the proper preparation, the good ingredients in the recipe of how to listen well to others. In this first deep dive episode into the Five Levels of Listening, Oscar and Nell explore what listening to yourself actually means and why it's the first challenging step that most people struggle with. How do we unclutter our minds, be present in the situation and prepare ourselves to listen? Learn the ingredients: who, where, how and when. Tune in for the practical tips for each level and discover where you are at on the journey to Deep Listening. Listen For Free
Mar 15, 2019 • 1h 7min
The Five Levels of Listening - The big picture
Listen: to yourself, for the content, for the context, to the unsaid, to meaning. These are the Five Levels of Listening. In this episode Oscar and Nell go through each of the five levels, explaining how they work individually, and as a whole, and how to move from one to the next. Hear real stories about each level, how it fits together in the research, and flashbacks from previous podcast interviews. Listen out for the practical tips for each level and discover where you are at on the journey to Deep Listening. Listen For Free
Feb 22, 2019 • 43min
Oscar's life of listening
Interviewer becomes interviewee - Oscar Trimboli speaks with Kelly Irving to share the story behind Deep Listening. How did we get here? Oscar shares about his listening through school and early work, how listening helped people understanding others' perspectives. Through his work as an executive coach, Oscar can empower others by letting them feel listened to. Learn about listening superheroes, challenges Oscar faces with listening, and about his vision for one hundred million listeners around the world. Listen For Free
Feb 15, 2019 • 33min
An evolution in Deep Listening
The podcast introduces an exciting evolution, diving deep into the five levels of listening. There's a new co-host joining the journey, bringing practical tips to enhance your listening skills. Celebrating 50 episodes, they reflect on past interviews with diverse experts. The importance of body language and memory in listening is highlighted, alongside personal anecdotes on cultural influences. Plus, there’s a new Facebook community to support listeners in their growth. Get ready for engaging insights and transformative conversations!
Jan 25, 2019 • 36min
Curing cancer with listening rather than chemotherapy Dr Bronwyn King
Dr Bronwyn King is a radiation oncologist and the founder of Tobacco Free Portfolios. Dr King works in countries all around the world to help financial institutions divest from tobacco companies - saving millions of lives. Bronwyn has worked to treat hundreds of people with cancer. She shares the pivotal story when she realised her own money was invested in tobacco companies that caused the diseases and were killing her patients. 19,000 people die of tobacco-related diseases daily, and Dr King is bridging the world of health and finance to do something about it. A moment of deep listening triggered this revelation for Bronwyn. By engaging leaders of funds, banks, insurers and other financial institutions, Dr Bronwyn King advocates for the divestment of tobacco companies. She has had her success through meaningful face-to-face interactions, diving head-first into the language of finance. Bronwyn's inspiring story shows the power of listening to create a massive impact - addressing the largest health issue in the world today. Tune in to Learn How listening can help us to break out of silos Why the most valuable interactions are after the meeting ends How listening brings hope where there was none How to remove your money from tobacco investments How to make an impact beyond words Listen For Free
31 snips
Jan 11, 2019 • 35min
Listen like FBI negotiator Chris Voss
Chris Voss, a former FBI hostage negotiator and CEO of the Black Swan Group, shares fascinating insights on negotiation and communication. He emphasizes that a staggering 70% of opportunities are lost due to poor listening. Voss highlights our society's 'Yes addiction,' advocating for more thoughtful questioning to enhance dialogue. Through gripping stories from high-stakes negotiations, he illustrates the transformative power of active listening and how mastering this skill can lead to remarkable outcomes in both personal and professional settings.
