The Agent Leader Podcast

In this podcast episode, Brent Kelly discusses three important questions that people are asking about you as an agency leader: "Can you help me?" (3:00) "Do I trust you?" (8:43) "Do you really care about me?" (15:00) Brent emphasizes the importance of these questions in determining a leader's impact, influence, and results. Listen in for practical examples and suggestions for improving your status in each of these areas. To take the Agency Transformation Scorecard quiz, visit www.sitkins.com/scorecard to gain awareness and clarity about your agency's current standing. To watch the video or read the full transcript of this episode, visit our site.

Learn how to make your agency soar with seven characteristics of eagles that can be applied to independent insurance agencies in this episode of The Agent Leader. The characteristics include: Vision (5:20) Fearlessness (9:30) Tenacity (16:30) Hunting (19:40) Vitality (23:15) Flying high (27:00) Nurturing (29:10) Listen in for highlights on the importance of having a clear vision for your agency, being proactive and fearless in pursuing goals, staying committed and persistent, actively seeking out ideal clients and talent, surrounding oneself with growth-minded individuals, and prioritizing the growth and development of your team members. Get ready for an action-packed episode learning how to soar above your competition from eagles. To access the Agency Scorecard, visit sitkins.com/scorecard To watch the video or read the transcript of this episode, visit www.sitkins.com/blog/lessons-on-leadership-from-eagles

Unlock the secrets to skyrocketing your agency's revenue and client satisfaction by escaping hysterical activity! Roger Sitkins joins Brent Kelly to unravel the art of prioritizing top customers, managing the 80/20 rule, understanding revenue concentration, and much more. Whether you're struggling with client management or looking for ways to boost your profitability, this episode has got you covered with Seven Ways to identify if you're stuck in Hysterical Activity on the Way to the Grave, and how to escape it: The Call Me Syndrome (6:00) Confuse Pay Time with No Pay Time (9:10) Practice Quoting (13:07) Lack of a Sunday or Weekly Plan (18:00) No Future Ideal Client (25:25) Not understanding the 80/20 Principal (28:35) Making promises without plans (36:00) To learn more about our programs, visit www.sitkins.com/experience To read the full transcript or watch the video of this episode, visit https://www.sitkins.com/blog/unlock-agency-growth-by-eliminating-hysterical-activity

In this podcast episode, Brent Kelly discusses the importance of asking questions in order to improve communication, engagement, and connection with others. Brent emphasizes that asking questions is the number one skill to learn for agency leaders, sales professionals, and insurance service professionals. Listen in for four reasons why asking questions is important: (5:36) #1- It allows you to truly control the conversation. (8:23) #2 - It creates pain and opens new files (11:03) #3 - Questions provide buy-in (12:29) #4 - Asking questions creates action Brent also highlights the difference between closed-ended questions (which should be avoided) and open-ended questions (which are more effective). Get inspired to practice asking better questions and to seek out opportunities for low-risk practice. If you're ready to grow your agency and learn more skills to Sell More, Retain More and Earn More, visit Sitkins Group To read the book mentioned in this episode, visit 21 Secrets of Million Dollar Sellers, by Steven Harville To read the full transcript or watch the video visit our blog Please leave ratings and review!

In this episode of the Agent Leader Podcast, Brent Kelly discusses the importance of aligning all aspects of your insurance agency - sales, service, leadership, and marketing. Brent emphasizes the need for three areas to align your agency and improve overall performance: Commitment (8:15) Culture (11:00) Communication (12:40) Listen in for examples of how sales and service, leadership, and marketing should work together to create a high-performance team. If you want to align your agency with the resources and programs available visit sitkins.com/experience

Brent Kelly tackles why practice quoting is detrimental in the insurance world. He argues it damages professionalism and prevents a proper understanding of clients' needs. Instead of offering generic quotes, he encourages agents to focus on providing real value. Establishing clear rules with prospects is essential for success. By avoiding practice quoting, agencies can enhance their reputation and client relationships, ultimately standing out in a crowded marketplace.

Join us as we dive deep into the inspiring journey of insurance industry veteran, Kari Glennon. Brent and Kari discuss her background and experiences in the insurance industry, as well as some of the key challenges and successes she has witnessed. Kari emphasizes the importance of accountability in agency leadership and suggests using cohort management to tailor support and resources to individual producers based on their needs and goals. With highlights on perpetuation, the 80/20 rule and the value of going with your gut instinct in decision-making, Kari's insights provide valuable advice for agency leaders looking to improve their operations and achieve success. Tune in for a dose of inspiration and professional wisdom from the inspiring Kari Glennon. If you're ready to grow your agency, visit www.sitkins.com to find out more about our programs.

In this episode, host Brent Kelly interviews Jim Koster, the Vice President of Sales for Property & Casualty at TRICOR Insurance to discuss the challenges and successes of building a growth-oriented agency culture. Jim emphasizes the importance of finding quality producer candidates, and investing in training and development to ensure their success. He also highlights TRICOR's success in implementing high-performance teams and the Green Zone approach, which has led to improved relationships, high retention rates, and organic growth. In the end, Jim advises listeners not to be afraid to be great and to focus on mastering the basics consistently and exceptionally well. If you want to join TRICOR's journey towards becoming their best version possible, visit www.sitkins.com/fasttrack.

In this episode of the Agent Leader podcast, host Brent Kelly interviews Chet Rhoads, president and CEO of HUB Three Rivers. Chet discusses how his leadership tactics have helped double the size of their agency while maintaining a great culture. Listen in for highlights on organic growth, the significance of role-playing, and executing the right behaviors to further your career in the insurance industry. If you want to get great results for your agency like Chet, visit sitkins.com/fasttrack to learn more about our programs.

In this episode Brent Kelly interviews Harrison Brooks, a partner and consultant at Reagan Consulting, to discuss the growth and challenges faced by independent insurance agencies. Harrison shares success stories of agencies that have grown their revenue and offers advice on how to compete in the current marketplace. Harrison emphasizes the importance of being creative, equipping employees with the right questions to ask, offering more than just economics to retain talent, and institutionalizing the business to create a unique client experience. Harrison concludes by highlighting the significance of investing in unvalidated producers, and encourages agencies to benchmark themselves against top performers in the industry. To learn more about Reagan Consulting, reach out to Harrison Brooks at harrison@reaganconsulting.com To learn more about our Fast Track program, visit www.sitkins.com/fasttrack Visit our sponsor, The Rough Notes Company.