The HR Hub

How does HR and change management fit together?  Like a glove!  HR is  often as the centre of organizational change and we should know, at  minimum, the basics.   In this episode I talk to Cyndi Manuel - a prosci-certified, change  management director.  We talk about what change management is and how it  differs from project management.  We talk about where change management  sits in an organization - it's rarely HR, but there still skills  overlap.  We talk about the models of change management- and there are  many.  Prosci, Kotter's and Kubler-Ross to name a few. Prosci: https://www.prosci.com/  Kotter: https://www.kotterinc.com/8-steps-process-for-leading-change/

How do you know when you should be creating culture change in an organization?  We talk about culture in many different ways e.g. safety culture and innovation culture and a culture of respect etc.  It's important to identify when it is working for the organization or against it.  And it's important to root out toxic culture because it has a tendency to spread.   I spoke with Lorne Rubis, culture expert, about changing the culture - who has the role, what aspects of culture to focus on, when and why it might be urgent.   Books:   Corporate Rebels: Make Work More Fun (Joost Minnaar)  The Culture Code: The Secrets of Highly Successful Groups (Daniel Coyle)   https://lornerubis.com/  https://belongify.com/

What is a better recruitment process?  How can you be more creative in  seeking the best talent and stop doing the same old thing - especially  when it doesn't work that well?     In this episode we talk about how to break out of bad recruitment habits  e.g. put out inaccurate and out of date job postings, use job boards  (only) hoping for the best, conduct inefficient and pointless reference  checks.    Someone suggested I talk to Serge Boudreau about what he does.  Serge  doesn't describe his approach as 'creative' but his approach is not  typical.  He does what he needs to do to get the best possible talent  for his employers. Find Serge on LinkedIn at https://www.linkedin.com/in/serge-boudreau-861b267/ The Recruitment Flex:  https://www.therecruitmentflex.com/podcast  Serge's Book Recommendation was Who: The A Method of Hiring https://whothebook.com/

So what is employee value proposition (EVP)?  It is a relatively recent  concept in HR around an employer's unique set of offerings that may  attract and keep employees.     This is what I talk to Vered Levant about in this episode. She is a  small business HR consultant and it's an important concept in helping  her address the talent needs of her clients. Authenticity is key -  otherwise it's just words on paper. https://www.vimyhr.com

How do you go about managing organizational culture?  It is a nebulous  concept, hard to measure and difficult to change, but Lorne Rubis,  culture guru, has insight to share.     You should be intentional about your culture and put some thought and  resources into ensuring it helps your organization achieve its goals.   But how?  Lorne has some specific advice for that too i.e. where to  start in achieving a thriving culture!     HR also controls many of the levers that help us create a thriving culture or  prevent one from developing.  Listen here! https://lornerubis.com/  https://belongify.com/  The ten elements listed (and the course):  https://lornerubis.com/course

In this video we talk about equity, diversity and inclusion in the  workplace with an HR lens.  Sometimes HR is tasked with this - but is  that the right approach?  Marcie Hawranik of Canadian Equality  Consulting says HR plays a critical role and can help get it set up  right including ensuring leadership from the top and accountability -  but then make sure that the organization knows and accepts that it's  their responsibility as well. Canadian Equality Consulting: https://canadianequality.ca/  (Ex)clusion Podcast: https://podcasts.apple.com/ca/podcast/ex-clusion/id1468598869

Are you in HR and interested in supporting or building a safety culture  at work?  This video shares tips for HR from someone who has won awards  for safety transformation.   Culture is critical to safety success so Paula Bernat and I talk about  this quite a bit.  We also discuss roles, joint occupational health and  safety committees and barriers to safety success. While HR professionals  are sometimes intimidated by safety, we can and should play a role.

Do you have questions about HR consulting?  What are the HR needs of  small businesses?   Vered Levant of Vimy HR is an HR consultant to small business in  Calgary, Alberta and she shares her insights into this work.  We talked  about clarifying what the business wants and what might be more impactful, managing the relationship and how people typically become  consultants. https://www.vimyhr.com/

Automating recruitment? It's something you're thinking about or you have  done a little... but what else could you do?  There is lots of insight  and details in this episode around automating sourcing, scheduling  interviews, ATS, making more of your HRIS, ditching your HRIS (at least  for recruitment), reference checks and more! Find Serge on LinkedIn at https://www.linkedin.com/in/serge-boudreau-861b267/  The Recruitment Flex:  https://www.therecruitmentflex.com/podcast

So you need to write an employee manual.  Or maybe you want to improve  the one you have.  I talk to Beverly Somers who writes manuals for her  clients. Manuals, while not that exciting, are a fundamental piece in  the employee experience.  They create consistency and fairness which  creates trust and allows employees to focus on their work. Bev Somers, Principal Consultant, SMART Human Resource Solutions Inc. http://www.smarthrsolutions.ca/