Arrested DevOps

In this podcast, Jono Bacon, an expert in communities, discusses the power of building relationships within communities, the different types and categorization of communities, the significance of champions and advocates, and his book 'People Powered'.

Favorite Episodes Matty State of Devops 2019 with Dr. Nicole Forsgren and Jez Humble Certification Fun with Jay Gordon Bridget Too many to name! Three recent ones in a row about k8s - the Kubernetes Best Practices book, Ian Coldwater, and Kelsey Hightower today. Trevor Catching Up With Steven Murawski Devopsdays Chicago 2019 Jessica The Meltwater Transformation What happened in 2019? Bridget Switched from devrel to product. Helped with Helm 3 launch!!! Traveled less. Dragged Joe to a personal trainer because if he’s going maybe I will too. Matty Lots of speaking (spoke at 24 conferences in 2019). Moved back to Chicago. Went to lots of devopsdays. Got even more interested in resilience engineering and realized I don’t know shit. Trevor More travel! A lot of customer work, focus on delivering solutions, now moving officially into product. I also got really into shuffleboard and DND Jessica Consulting!

Matt chats with Ali Spittel at All Things Open 2019 about all things learning!

Bridget chats with Kelsey Hightower about Kubernetes and the future. Kubernetes the Hard Way If you have an upcoming conference you would like to see promoted on ADO, you can fill out the handy form at arresteddevops.com/conf Open CFPs lots of DevOpsDays Discount codes ADO2019 or ADO2020 for discounts on lots of devopsdays

Bridget chats with Ian Coldwater at the devops Minneapolis meetup about their KubeCon North America 2019 keynote. Video from KubeCon: Hello From the Other Side: Dispatches From a Kubernetes Attacker Art credit: Sarah Becan - original tweet, threadless store, website If you have an upcoming conference you would like to see promoted on ADO, you can fill out the handy form at arresteddevops.com/conf Open CFPs lots of DevOpsDays Discount codes ADO2019 or ADO2020 for discounts on lots of devopsdays

Bridget chats with the authors of Kubernetes Best Practices: Brendan Burns, Eddie Villalba, Dave Strebel, and Lachlan Evenson. (Kindle version available now!) Community & Events & Stuff Dave: All Things Open - Talk on Non-Code Contributions To OSS KubeCon NA - Lightning Talk on Non-Code Contributions to Kubernetes Brendan: K8s meetup in Heidelburg Germany Microsoft Ignite KubeCon North America Eddie: Medium Blog Kubernetes on Azure Best Practices Series KubeCon NA and Contributors Summit in November Austin Kubernetes Meetup Lachie: OSS Unboxing on Youtube At KubeCon and the Kubernetes contributor summit in San Diego in November Bridget: Twin Cities Startup week, devopsdays Philly, devopsdays Ghent, Velocity Berlin, KubeCon Van Moof ebikes! Joe and I just got these. If you have an upcoming conference you would like to see promoted on ADO, you can fill out the handy form at arresteddevops.com/conf Upcoming conferences Open CFPs lots of DevOpsDays Discount codes ADO2019 or ADO2020 for discounts on lots of devopsdays

Bridget chats with guests Peter Shannon, Jocelyn Harper, and Tim Gross in front of a live studio audience at devopsdays Philadelphia 2019. Jocelyn Harper’s keynote at devopsdays Philly 2019: CI/CD (Constantly Ignoring, Constantly Deflecting): A Case Study of Pervasive Indifference in Technology Tim Gross’s talk at devopsdays Minneapolis 2018: They Didn’t Stop to Think if They Should: Machine Learning and the Internet of Unpatched Things Community & Event Stuff If you have an upcoming conference you would like to see promoted on ADO, you can fill out the handy form at arresteddevops.com/conf Upcoming conferences Open CFPs lots of DevOpsDays Discount codes ADO2019 for 20% off lots of devopsdays Velocity Berlin Nov 4-7 2019 - discount code “ADO2019” gives 20% off for Gold, Silver, and Bronze passes

In this episode, host Jessica Kerr is joined by guests Gene Connolly and Joan Freed to discuss DevOpsiCon and their DevOps transformation at Meltwater. DevOps at Meltwater The panel discusses how DevOps has transformed the working environment at Meltwater. When Joan started at Meltwater, engineering and operations were kept entirely separate. Joan: “There was this huge wall because engineering knew how things were built and operations knew the production systems…but there wasn’t any cross-pollination there.” The lack of communication between the teams caused friction and slowed down product delivery. The process could take as long as six months. Joan: “We’re a Software as a Service company so we always want to build products that are sticky and keep our customers around.” Joan discusses how Meltwater began to move to a more agile business model. Getting engineers and operations people in the same physical location to work this out was important. Creating truly cross-functional teams couldn’t happen over Skype alone. DevOpsiCon was born to facilitate this transition. DevOpsiCon! Buy-in wasn’t immediate throughout the firm. Teams were updating legacy systems throughout the company and some were more focused on work than enablement. Joan: “The first one was a little bit sneaky. The next one was in Manchester and that one was a little less sneaky.” The panel discusses the importance of investment in enablement. This allows the feature teams to focus on the features they were actually building instead of all the underlying infrastructure. Joan: “Having them build everything they need is not realistic.” The fact that Meltwater has offices all over the globe makes any wholesale shift of company culture difficult. The panel discusses the need for face-to-face interaction to facilitate change. Gene: “There are these events like DevOpsiCon where we solve the problem by bringing a broad set of people together.” DevOpsiCon has grown beyond just developers. Product, UX, support, and even sales have joined the event to help build relationships and give insight. Jessica: “That is very DevOps in the sense that DevOps says that you need to take these concerns that cannot be separated…and you can’t put those responsibilities on different teams and make them fight.” Unconference The panel discusses the value of DevOpsiCon as an unconference. Attendees collectively set the agenda on each day of the event. Gene: “That format has been so much fun and created so much value.” Gene: “The event becomes the conference you didn’t know you needed at the start. It adapts collectively to what the organization needs at that moment.” Ongoing Transformation Gene discusses how allowing teams the freedom to experiment can yield results that a top-down structure could not provide. The panel talks about the structure of mission, framework and support teams. Joan: “By keeping things loosely coupled, it gives teams a lot more freedom to make the technology choices that are best for them.” Ownership Challenges The panel discusses the ownership challenges of moving from the datacenter to the cloud specifically and large enterprise changes more generally. The investment in enablement is critical. Joan: “There’s very much a not built here mentality that can take place.” Gene: “Software can benefit from being owned by many people.” The panel talks about overhead costs to both software and human changes. Gene talks about the challenges of moving to a full mission responsibility model. Gene: “You need to find efficiencies more effectively than you’ve ever had to find efficiencies before.” So! Has It Worked? Gene: “Oh wait, you’re looking to me for an answer?” The panel discusses the results of the ongoing DevOps transformation at Meltwater. The six month process for production changes has transitioned to a constant stream. Beyond the productivity, it has also been a quality of life improvement for the employees. Gene: “We’ve got a Slack channel for all the production changes and it is constant activity in it all week long of changes going out.” Joan: “We’re now getting hundreds of features out every six months to our customers.” The panel discusses the ways in which transformation is, or should be, a constant process. The change goes on. Find out more about Meltwater, their DevOps transformation, and the process of an unconference on their blog. Episode art by Evelyn Kerr.

Matty Stratton talks with guests Ken Mugrage and Sasha Rosenbaum about their new event DeliveryConf.

Bridget chats with Devi Moodley, Daniel Maher, Adrian Moisey, and Cobus Bernard at devopsdays Cape Town 2019. Devi Moodley’s talk: From Science Experiment to Enterprise Rollout Daniel Maher’s talk: What MMA taught me about working in tech Community & Event Stuff If you have an upcoming conference you would like to see promoted on ADO, you can fill out the handy form at arresteddevops.com/conf Upcoming conferences Open CFPs lots of DevOpsDays Discount codes ADO2019 for 20% off lots of devopsdays Velocity Berlin Nov 4-7 2019 - discount code “ADO2019” gives 20% off for Gold, Silver, and Bronze passes.