
The Learning Leader Show With Ryan Hawk
Leaders are learners. The best leaders never stop working to make themselves better. The Learning Leader Show Is series of conversations with the world's most thoughtful leaders. Entrepreneurs, CEO's, World-Class Athletes, Coaches, Best-Selling Authors, and much more.
Latest episodes

Jun 28, 2020 • 59min
372: Will Guidara - The Nobility Of Service: Lessons Learned From The #1 Restaurateur In The World
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full show notes can be found at www.LearningLeader.com #372: Will Guidara Notes: Sustaining excellence = Everyone has the capacity for excellence Hard work Giving a lot of yourself to something -- A" passion for the thing you're excellent at doing." The nobility of service It requires getting up on a day when you're tired and not feeling it "You need to be on even when you feel off" The "pre-shift" meeting -- "As a leader, you have a responsibility to share what inspires you." "Everyone craves affirmation." Lessons from his Mom: She became a quadriplegic when Will was nine You can talk things into existence - Will's mom said she wanted to stay alive until he graduated college. And she did it by one day. Doctors said she should have died when Will was 12. "What would you attempt to do if you could not fail?" The power of non-verbal communication. Integrity in the face of adversity - Life is not always awesome. There's always ups and downs. Perspective is key. Eleven Madison Park - Setting the goal to be the #1 rated restaurant in the world. In 2010, they were #50. Seven years later, they were #1. "You need to love what you're doing to be great at it." There is power in having extraordinary intention Strategic planning -- Be specific and actionable Have endless reinvention Be willing to take risks "Unreasonable Hospitality" You need to decide what you want to embody “Business like life is all about how you make people feel. It’s that simple and that hard.” - Danny Meyer Hiring: "We hired dream weavers from art schools, designers..." Experiential design separated them from the rest Be present Listen to what is being said and what's not being said. Engage with people. Serve them. Meet them where they are. "Hospitality is one size meets one" - Have to meet them one at a time What's the secret to a happy marriage? "Never stop pursuing each other" Ruth's Chris - The special calamari strips -- Not on the menu, but available to make an experience exceptional The nobility of service... The four words: Hospitality Excellence Education - "A day you aren't learning isn't a day worth living" Passion - "Our work matters. What we do matters." Meeting at The White House: Restaurants during the pandemic His dad's advice -- "Adversity is a terrible thing to waste" "It's not what happened to you, it's how you respond." "Through crisis comes community" The Welcome Conference "Hospitality is just as much a craft as cooking." Will's dad is his hero "Next level intense responsibility" He never complained "Name what you want to accomplish and do it" "The secret to happiness is always something to look forward to." Here is WHY joining a Learning Leader Circle is a good idea...

Jun 21, 2020 • 1h 1min
371: Maria Konnikova - How To Pay Attention, Master Yourself, & Win
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full show notes are at www.LearningLeader.com #371: Maria Konnikova - Maria Konnikova is the author of two New York Times bestsellers, The Confidence Game, winner of the 2016 Robert P. Balles Prize in Critical Thinking, and Mastermind: How to Think Like Sherlock Holmes, an Anthony and Agatha Award finalist. Her new book, The Biggest Bluff, will be out from Penguin Press on June 23, 2020. She is a regularly contributing writer for The New Yorker whose writing has won numerous awards, including the 2019 Excellence in Science Journalism Award from the Society of Personality and Social Psychology. While researching The Biggest Bluff, Maria became an international poker champion and the winner of over $300,000 in tournament earnings—and inadvertently turned into a professional poker player. Maria’s writing has been featured in Best American Science and Nature Writing and has been translated into over twenty languages. Notes: Sustaining excellence = Genuine interest in what they do for a living They follow their curiosity - "It's not about wanting to make a shit load of money." Passionate "They work their asses off" - They work a lot. It doesn't just happen. "Follow your curiosity and obsessions with great rigor." - Brian Koppelman Why write a book about poker when you've never played before? "I wanted to write about chance and the role luck plays in our life." Game theory stemmed from poker Poker is about strategic decision making Why poker? “Poker is a powerful tool to metabolize the luck that surrounds us, and a way to become comfortable with something that is not only all too applicable to our current situation, but extremely difficult for the human mind to process: uncertainty.” Erik Seidel became Maria's personal coach/mentor "There's no one like him." He's stood the test of time. He's been successful at poker for decades... He's evolved with the changes of the game, made adjustments and has won. He's kind and humble. Tips on asking for someone to mentor you: Do your homework - Read everything there is to know about the person before contacting them Be specific with your ask Make sure you know why this person should be your mentor Figure out what's in it for them Find someone who can help amplify your strengths Don't write a novel in the first email or DM - Get to the point quickly If you can get an in person meeting, do it NEVER say: "Can I pick your brain?" Why playing poker is comparable to writing: Both are deceptively simple on the surface. Anyone can do either, but to do either well in the long term, a certain mastery is needed. Both are subject to the Dunning-Kruger effect, which means that the more someone knows, the more they realize how much they don’t know on a topic, while someone with little knowledge tends to be falsely confident about their understanding of a topic Meta-cognitive process - "I great more aware of my thinking." You must reflect before reacting. Poker helps you to practice this valuable skill. Make decisions after going through a process of reflection List the things you need to be attentive to What are the relevant factors? What should I be paying attention to? Write it down In order to make better decisions, you must be able to identify your process The ultimate goal of poker and life is to make the optimal decision in that moment The best poker players work incredibly hard: They study hands, they talk hands over with other bros, they watch video, they dissect hands. They build up their self control and their emotional regulation What Maria learned from playing a lot of tournament poker? "It is an extreme sport. You can't take breaks. You're put in a pressure cooker for hours and must make the right decision." "I had internalized gender stereotypes. I was letting myself be bullied. I'd take less active lines because I was scared. I had to overcome that and still need to work on it." Advice: "Work hard. Life gives you nothing. Everything is earned. Life isn't fair. You must work for it. Saying life isn't fair isn't good for you. Think: 'What can I do about it? What can I control?'" Follow your curiosity Read, Read, Read. Read poetry and read fiction

Jun 14, 2020 • 1h 3min
370: Steve Herz - Don't Take Yes For An Answer
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 For full show notes, go to www.LearningLeader.com #370: Steve Herz: Don't Take Yes For An Answer Notes: Sustaining excellence = Curiosity - Genuine interest A desire to learn and grow Finding uncommon commonalities: His parents went to Ohio University (which is where I graduated) Do your homework prior to meeting someone (as Steve did on me) Be actionable and intentional Meet someone on their turf. ACKNOWLEDGE them. Turner Smith: "Don't Take Yes For An Answer" -- Beware of the counter-fit yes. They are not helpful. "Don't live in an echo chamber of Yes." Seek feedback - Turner Smith not only didn't give Steve an offer... He gave him specific feedback as to why. Changed his life. Tough love with kindness Read the book: Seabiscuit. Knowing when to use carrots vs. sticks. Taking his shot with Alfred Geller - "I met him in a elevator and only had a few seconds. I asked to work with him... He said, 'meet me in my office at 8:00am tomorrow.'" "I downloaded his brain." "You need to perfect your A. W. E." Authority Warmth Energy John Kasich didn't use his voice properly. "Change your voice, change your life." Mid-level manager advice: "Act like you've been there before (like Barry Sanders)." Internalize it. "When you're walking your dog, who is walking who?" Providing feedback to his clients: "Joe Tessitore couldn't figure out how to modulate his voice." Don't get into the "vortex of mediocrity:" The most painful thing in the world is unfulfilled potential. Find the people who are able to give you critical feedback and listen. When he started his company, he called it IF after Rudyard Kipling’s poem by the same name which says, “If you can dream-- and not make dreams your master… yours is the Earth and everything that’s in it.” We are ALL in sales: Steven Shapiro, member of the board of overseers of University of Pennsylvania Law School, “We have a saying at the firm: You can buy a pound of brains at the butcher. I walk through the halls of the university, and there are many brilliant future lawyers. But they can’t look you in the eye in the hallway. In 15 years, this person may be writing law on the tax code, but they’re probably not going to have a lot of clients.” You know where lawyers, or salespeople, or consultants go when they don’t bring in business? Neither do I. Because you rarely hear about them ever again."

Jun 7, 2020 • 58min
369: Nancy Koehn & Adi Ignatius - Courageous Leaders Are Forged In Crisis
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full show notes can be found at www.LearningLeader.com #369: Nancy Koehn & Adi Ignatius Nancy Koehn is a historian at the Harvard Business School. She's the author of multiple books, her most recent: Forged in Crisis: The Power of Courageous Leadership in Turbulent Times. Adi Ignatius is the Editor in Chief of the Harvard Business Review. Previously, he was deputy managing editor for Time, where he was responsible for many of its special editions, including the Person of the Year and Time 100 franchises. Notes: Sustaining excellence = Leaders are made, not born "Crisis are great greenhouses to make great leaders" Resilience - It's a muscle built over time A unique combination - The ability to commit, married to that, but flexibility to the means to make it happen Empathy & Emotional awareness - How a leader shows up in service to the mission Convey conviction and confidence A real sense of how much impact a leader has. Humble and own the sense that they have great influence. They use it to help people overcome their own limitations Adi - Understand the long term. Need the ability to shift. Transparency - Direct reports should know where they stand at all times. Emotional discipline: Don't send email when you're mad. Think about the long term impact of what you do. JFK - White House discovered missiles in Cuba. Read: Guns Of August - How WWI Started Slow pace down Imagine what Khrushchev would do - Give him room, hold off... Use "calculated empathy" Standing up to others like Winston Churchill - He stood up to the opposition. Dunkirk - Leadership when everything changes Ernest Shackleton - He took 27 men to Antarctica How did he avoid mutiny in the midst of huge adversity? He had the trust of his men. They believed he cared about them. Emotional awareness - He addressed their fears - "What can I do to address their fears?" Extraordinary ability to toggle seamlessly between little things like the weather and the big picture. Zoom in and zoom out. Pay attention to the mundane - The daily work schedule. Stick to the routine. And also have a plan to solve the problem. How to lead a remote team: It's reassuring to have your leaders step up and speak the truth. "Here's what we're going to do..." False optimism doesn't help. Honesty is critical. Brutal honesty + credible hope... Share the team's capabilities, the history. "Nothing to fear but fear itself." Great leaders 'feed their team.' Leaders in crisis: Shackleton gave duties to each man. They regularly changed duties to stay fresh. Isolation feeds fear. It feeds the 'worst case scenario' in the minds of people. Shackleton combated that by forcing them to socialize. They told stories, had skits, made up games. He empowered his team. It's important to have rituals that bring you back to a good place. For Nancy: 1) Deep breaths 2) Classical music 3) Walks Adi: Meditates daily, 10 minutes of breath work. Connect, Connect, Connect with others. Say thank you. Shift places depending on the type of work. President Lincoln had no plans for winning the way. "I navigated from point to point." "Great careers are build on passion and the dedication to do the work." Gather years in every career. You do not always need to check off boxes. "Life is long. Don't burn bridges." The benefits of teaching: "It keeps you honest. You have to think like a chess player. You must stoke the fires of curiosity."

Jun 3, 2020 • 59min
368: Jim McKelvey - How To Build An Unbeatable Business (One Crazy Idea At A Time)
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full notes at www.LearningLeader.com 358: Jim McKelvey - How To Build An Unbeatable Business (One Crazy Idea At A Time) Jim McKelvey is the co-founder of Square, was chairman of its board until 2010, and still serves on the Board of Directors. In 2011, his iconic card reader design was inducted into the Museum of Modern Art. Jim also founded Invisibly, a project to rewire the economics of online content; LaunchCode, a non-profit that trains people to work in technology; and Third Degree Glass Factory, a publicly accessible glass art studio & education center in St. Louis. In 2017, he was appointed as an Independent Director of the St. Louis Federal Reserve. Sustaining excellence = The people you lead will eventually kick you out... This signifies your ability to hire, train, and develop excellent leaders. "I'm not a good leader. I don't run the business. I build the company and then get out of the way." "I have a weird skill set... I'm comfortable doing things that have never been done before." What it's like working with Jack Dorsey (Jim started Square with Jack): "He has the ability to administer and incrementally improve... That's something I value in a person. Jack is incredibly competent, very quiet, and very capable. He knows the difference between good and excellent." Jim sees himself as a normal guy without any gifts... "Don't disqualify yourself because you think other people are special (or gifted) and you're not." What if the activity had never been done before? The Wright Brothers were no more qualified to build the first ever flying machine than someone else. They made the choice to do it, and put in the work to make it happen. "To be excellent, you need to reach out to others who are." Interview process: "People who lie are not consistent. Ask similar questions in different ways multiple times." Tell people very honestly all the reasons they shouldn't work at your company. Be very honest. Then say, "I can't tell if you're lying to me, I won't be able to catch you now, however I will find out eventually and I will fire you." Jim describes what it's like to be a billionaire... Think of the companies that have done something that had never been done before: Bank of America Ikea Southwest Airlines Square "Commitment can be a great substitute for being qualified." “Admitting you don't know something frees your mind from constraints. To actually do something new requires the humility to admit that your solution may not work, followed by the audacity to try anyway.” How to get people to perform at higher levels? "Go hang out with smarter people and raise their level of performance... Ask questions." Never interrupt Leave pauses in a sentence, give them a chance to keep going... An Innovation Stack = Series of inventions that create a new product. Doing something new. What it was like to prepare for a demo with Steve Jobs: "He can be nasty if he doesn't like you. You had to make it beautiful." Advice: "Consistently do something that makes you slightly uncomfortable." Jim flies planes and gives speeches (both make him uncomfortable) --> This will slowly expand the things that you like. It will create more friends, and you'll develop more respect for people who have differing views. "You'll learn it's possible to function even when you're uncomfortable." Continually do little things to strengthen yourself... It helps you continue to go when others quit. “Customers who trust you are more valuable than customers who love you. There's only one shot at trust, and Square was trustworthy because of its values and mission, and built its Innovation Stack around them.” Here is WHY joining a Learning Leader Circle is a good idea...

May 31, 2020 • 60min
367: Ozan Varol - How To Think Like A Rocket Scientist
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full show notes found at www.LearningLeader.com #367: Ozan Varol - How To Think Like A Rocket Scientist Sustaining excellence = The ability to learn from failure - "Failure sucks and shouldn't be celebrated. We must learn from it." "Learn fast, don't fail fast. We need to get better with each iteration. Breakthroughs should be evolutionary, not revolutionary How success can lead to failure The Challenger Explosion - A string of successes discounted the role that luck played in the process "Just because you're on a hot streak doesn't mean you'll beat the house." Post mortem - A Latin phrase for "after death." Instead of a post mortem, do an "after action review." Review after all actions whether they succeeded or failed. The "Kill The Company" exercise Ask the people within your company what they would do to compete and beat your company... And then do that. Mark Zuckerberg does this with acquisitions (WhatsApp, Instagram). One of his greatest fears is becoming the next MySpace. As a mid-level manager: Put yourself in the position of your customer. Why are customers justified in buying from our competitions? "They see something we're not seeing." Growing up in Istanbul, Turkey. It was a culture of conformity. Ozan did not fit in. In fact, he was assigned a number in school and that was used to call on him instead of his name. His parents let him choose which school he went to and he remembers feeling so empowered by them for having a choice. He wanted more of that. So he decided to come to the United States for college and attended Cornell. Ozan blindly applied for a job that didn’t exist by emailing Steve Squyres (he was in charge of a NASA funded project to send a river to Mars). And he acted on his dad’s advice, “you can’t win the lottery if you don’t buy a ticket.” “Science is a way of thinking much more than it is a body of knowledge.” - Carl Sagan In the modern world we look for certainty in uncertain places. We search for order in chaos. The right answer in ambiguity. And conviction in the complexity. We should be fueled not by a desire for a quick catharsis but by intrigue. Where certainty ends, progress begins. “The great obstacle to discovering was not ignorance but the illusion of knowledge. - historian Daniel J Boorstin It takes courage... Often times there is a failure of courage. Have the courage to take action when the rest of the world is standing still. Ask yourself two questions: What's the worst that can happen? What's the best that can happen? Adopt an experimental mindset - Frame your actions as experiments. Don't be afraid to try new things... "The way you figure out what's right is to try to prove it wrong." The goal? "Find what's right, not to be right." Ask people who disagree with you... Why? Have a mindset to learn from them. "Tell me what's wrong with this..." Be a work in progress. "All progress happens in uncertain times." "It's bizarre. People prefer certainty of bad news instead of the fear of the unknown." "Be curious about tomorrow." Think: "What problems can I solve right now?" It is not helpful to try and solve something that you cannot control. Diversify your identity and services -- This allows you to be flexible and not depended on one stream of revenue. "All of our differences are minimized when we zoom out." The Apollo 8 mission gave us an opportunity to look at the Earth from afar (mission to go near the moon). Jim Lovell could cover up the earth with his thumb. It put things in perspective. Rocket science teaches us about our limited role in the cosmos and reminds us to be gentler and kinder to one another.

May 24, 2020 • 42min
366: Laurie Santos - The Science Of Well-Being (Psychology & The Good Life)
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full show notes can be found at www.LearningLeader.com Episode #366: Laurie Santos - Laurie Santos is a cognitive scientist and Professor of Psychology at Yale University. She has been a featured TED speaker and has been listed in Popular Science as one of their "Brilliant Ten" young scientists in 2007 as well as in Time magazine as a "Leading Campus Celebrity" in 2013. In January 2018, her course titled Psychology and the Good Life became the most popular course in Yale's history, with approximately one-fourth of Yale's undergraduates enrolled. Notes: Sustaining excellence: Good habits: Form consistent routines Healthy: Exercise regularly Socialize with others They "offload dumb decisions" Create a morning routine - Limit the wardrobe (limit mental energy spent on trivial things). Harness the power of habits - "Set you exercise clothes out the night before." Do it at a consistent time each day no matter what. This decreases anxiety. For writing: Stop in the middle of a sentence. This will help you get started the next day (and avoid seeing the blank screen) Laurie is the head of a college at Yale. She lives and eats with the students in the dining hall. She built her class based upon hearing the complaints of students daily (they were unhappy) Important behaviors: Gratitude Social connection Random acts of kindness Students didn't realize their misconceptions about happiness It's not about your job, house, or money. Happy people are: Socially connected - They spend a lot of time with others. They prioritize connecting with others. They don't focus on themselves - "Others oriented." They do more for others. Grateful - They look for the good. They have a mindset of gratitude. They write down 3-5 things they are grateful for everyday. They are mindful. The GI Fallacy - It's more than just knowing... "You must DO IT." Be deliberate about connecting with others. Hang out with people you care about. Set up Skype calls with others. Do NOT complain - It's awful. Laurie's class has become the most popular class in the history of Yale... Her lectures have been filmed for the Today Show Created The Happiness Lab It's given more meaning to life Advice for mid-level managers: Doctors find happier workers use less than 15 sick days a year Work with your employees to do what they're best at Find out what they're getting out of the job "Your emotions can be contagious. If you embody calm, they will be calm." Affective spirals - The leader can turn emotions positive How to run excellent meetings: Infuse it with gratitude - Say what you're grateful for. Grateful team members are more productive. Regulate your emotion. Don't transmit negative energy to your team. At home: Regulate emotion. Take time to pay attention to your emotion. What are you bringing home? Be present. Express gratitude to your family. Shift from complaining to being grateful. Say what you love about each other at your family dinner table The best way to learn is to teach it.

May 17, 2020 • 1h 10min
365: James Altucher - How To Become An Idea Machine (The 10,000 Experiment Rule)
The Learning Leader Show With Ryan Hawk For more details text LEARNERS to 44222 Full show notes can be found at www.LearningLeader.com #365: James Altucher - How To Become An Idea Machine "Vulnerability equals freedom." "You need to say something interesting. You need to step outside of your comfort zone." James started writing in 1990 after a girl he liked chose to date a writer instead of him. He wrote 3,000 words a day and yet didn't publish anything for 12 years. Why write about your flaws? Watch the movie 8 mile... "Eminem shares all of the negative aspects of himself. He left his competition with nothing to say about him. He beat him to the punch." "I don't hit publish unless I'm worried. Am I afraid? If yes, then publish." "All good writing has to have a story." Commonalities of people who sustain excellence: Physically healthy - They are in shape Emotionally healthy - They have good relationships They are extremely curious - "Ken Langone came in my comedy club and asked tons of questions. He's so curious." They are very creative They have a "ready, fire, aim" approach - Sara Blakely started Spanx and got a $300K order and hadn't figured out how to manufacture her product yet. Creativity/Idea generation is a muscle - If you don't work it, it atrophies. Write 10 ideas a day. Quantity is more important than quality. "He who has the most ideas wins." You'll have a lot of bad ideas. You have to get through those to get to the good ones. Quantity is important. "Writing 10 ideas a day changed my life. I wasn't depressed anymore." Write ideas for companies and share with them... They might call you. Being an "intrapreneur" within your company - Think of ideas that can help your company and share with the CEO. "Success is always on the other side of can't." Great entrepreneurs focus on reducing risk How to speak to powerful people? Realize they are just people Humor is key. "Laughter is the way to level the playing field." Developing a skill - Deliberate practice The "10,000 Experiment" rule The key to getting good is to experiment Be in the top 1% of doing experiments Work your idea muscle every single day - The neurons will be re-wired Share your ideas to help other companies Over-promise AND over-deliver. Do both. Everyone else under-promise with the hope to over-deliver. Don't do that. Overpromise upfront and over-deliver.

May 10, 2020 • 57min
364: Derek Sivers- How To Redefine Yourself, Make Big Decisions, & Live Life On Your Terms
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full show notes can be found at www.LearningLeader.com #364: Derek Sivers: Derek Sivers is a writer, musician, programmer, and entrepreneur best known for being the founder and former president of CD Baby, an online CD store for independent musicians. A professional musician since 1987, Sivers started CD Baby by accident in 1997 when he was selling his own CD on his website, and friends asked if he could sell theirs, too. CD Baby went on to become the largest seller of independent music on the web, with over $100M in sales for over 150,000 musician clients. Notes: The similarities between becoming a Dad and starting a business: The transition from being "me" focused to becoming focused on others first. "That happened when I started a business... Long before I became a dad." "As a dad, I learned to be fully present with him. To shut everything else down and focus on him." "Adults are always looking for amazing superlatives. Kids are happy with tiny details." "Stop wasting hours... Learn to have a blast where you are." Making big decisions: There is a difference between theory and in practice "Don't consider anything decided until you've tried it." Why you should keep your goals to yourself: An identity goal makes you a different person. If you announce it to others and they give you social satisfaction, that feedback you receive gives you internal satisfaction. That could lead to you already feeling satisfaction and thus less likely to achieve the goal... Receiving the satisfaction from others before you've done it is not helpful. (NOTE - There is additional information to read about this nuanced topic. THIS is helpful.) Sustaining excellence: They hold themselves to high standards. They set high stakes. They have amazing self-control "Excellence is setting high standards and living up to them." Excellent leadership is being selfless... Doing what's in the best long-term interest of the people you're leading. Selling CDBaby for $22m and giving the proceeds away to charity. The power of writing: "I journal my ass off." Documenting your daily thoughts is a very useful exercise -- It's fascinating to look back on how you felt at that specific time. Create "Per Topic" Journals Journals that focus on a specific topic (Singapore, Interviews, Language Learning) Values = Learning... Remaining flexible and creative. Answering the questions, "What did I really want from that?" Derek's values evolve and change over time Being a monomaniac - Obsessed with one thing at a time Currently: Writing a book called How To Live The stress of replying to 7,000 emails vs making a genuine connection with each person... Being a longterm thinker Here is WHY joining a Learning Leader Circle is a good idea...

May 3, 2020 • 1h 4min
363: Admiral William McRaven - The Bin Laden Raid, Saving Captain Phillips, & Leadership Lessons For Life
The Learning Leader Show With Ryan Hawk Text LEARNERS to 44222 Full show notes can be found at www.LearningLeader.com #363: Admiral William McRaven - 363: Admiral William McRaven - The Bin Laden Raid, Saving Captain Phillips, & Leadership Lessons For Life Notes: Sustaining excellence: Great listeners - They value the opinions of others and listen Decisive - The leader must take responsibility and make the call Measured - Calm. Staying cool under pressure is vital Importance of coaching in Admiral McRaven's life… and being pushed by them. He pushed himself to his physical limits to set the school record for the mile with the help of a phone call from a coach. (Jerry Turnbow). Write letters to the parents/spouse/kids of the people you want to recognize. "Love on the people who love them." Failure can make you stronger —- Being assigned to “The Circus” in SEAL training helped him build resilience and a "never quit" attitude. Writing – He was a journalism major at Texas. Admiral McRaven has consistently worked to become a great writer. It is critical for leaders to be exceptional communicators... Both of the written AND spoken word. In July 1983, he was fired as a SEAL squadron leader for trying to change the way his squadron was organized, trained, and conducted missions. His response was the difference between a long, successful career, and quitting. Georgeann (his wife) offered him encouragement and said, ‘you’ve never quit at anything in your life and don’t start now’. Admiral McRaven has always had great respect for the British Special Air Service: the famed SAS. The SAS motto was “Who Dares Wins.” He said that even moments before the Bin Laden raid, his command sergeant major Chris Faris, quoted it to the SEALs preparing for the mission. To him that motto was more than just how special forces operated. It’s about how each of us should approach our lives… Life is a struggle and the potential for failure is ever present… Admiral McRaven walked us through the strategy development and the decision making process for the bin Laden raid: It was a team effort - Leon Panetta could have done it only as a CIA mission, but he reached out to Admiral McRaven because the mission was what was most important, not getting credit. Great leaders recognize that it’s never about them. If you think it’s about you you’re probably not a good leader. It was still an extraordinarily difficult decision to green light the mission. Admiral McRaven described that conversations he had with President Obama. "If we got there and the guy on the third floor was just a tall Pakistani man, then President Obama would have been a 1 term president." The SEALs on the mission rehearsed and practiced A LOT. No matter how much experience you have, you ALWAYS need to practice. The night of the bin Laden raid, Admiral McRaven was in charge of 10 other missions! He didn't have time to celebrate, he was focused on identifying the body, telling the President, and then paying close attention to the other missions he had going on that night. Courage — “without courage, men will be ruled by tyrants and despots. Without courage, no great society can flourish. Without courage, the bullies of the world rise up.” Over the course of a month he visited Saddam Hussein in the jail where they were holding him, he would rise to meet Admiral McRaven. McRaven would motion for him to go back to his cot. The message was clear, “you are no longer important.” Rise to the occasion. Be your very best in the darkest moments – Think about the moment we are in right now. Great leaders rise to the occasion in the midst of a pandemic Books Admiral McRaven recommends- The Speed of Trust- Stephen M.R. Covey, It’s Your Ship - Michael Abrashoff No plan survives first contact with the enemy- things will go wrong and you need to plan accordingly. Be prepared, think through worst case. "Have a plan, work the plan, plan for the unexpected." Get over being a sugar cookie and keep moving forward. Don’t ever say “that’s not fair.” The story of Moki Martin - bike accident that left him paralyzed