

Call To Action
Giles Edwards
Feel better about marketing™
The go-to podcast for anyone trying to make sense of the world of marketing, business and beyond. In an industry that is a minefield of utter bollocks, we aim to capture our heroes and allies from the front line to have a chin-wag with.
It’s like Pokémon Go, with the single but vital exception that it’s not a short-term bandwagon of shite.
UK TOP 2 | US TOP 50 | RELEASED FORTNIGHTLY
The go-to podcast for anyone trying to make sense of the world of marketing, business and beyond. In an industry that is a minefield of utter bollocks, we aim to capture our heroes and allies from the front line to have a chin-wag with.
It’s like Pokémon Go, with the single but vital exception that it’s not a short-term bandwagon of shite.
UK TOP 2 | US TOP 50 | RELEASED FORTNIGHTLY
Episodes
Mentioned books

Jan 22, 2021 • 1h 14min
54: An exclusive look at the controversial Castlin Manifesto with JP Castlin
This week we’ve laid bait of fried chicken and Guinness to snare the recently rebranded Stockholm strategist who now has a new name and manifesto, JP Castlin.
JP is an independent strategy and complexity management consultant who shares his views on strategy in Marketing Week, The Drum, the IPA’s EffWorks, his own no-nonsense talks across the globe, and his hugely popular annual manifestos.
The imminently available Castlin Manifesto promises to be more provocative than ever, so we’re first in line to fill our plate and stuff our faces with a scintillating smorgasbord of JP’s most controversial opinions.
We tuck into deliberate and emergent strategy, why context is king, complexity theory, experimenting, marketing in “praxis”, A/B testing and porn, the effectiveness shaped elephant in the room, challenging context-free rules in a context specific world and loads more.
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Follow JP on Twitter
Listen to his first Call to Action episode here
Catch Chapter 1 of the Castlin Manifesto on ISOLATED Talks
JP dedicates this episode to the magnificent Murray Calder:“As good as he is a marketer, he’s an even better person.” Follow Murray on Twitter too.
JP is offering Call to Action listeners the Castlin Manifesto for absolutely nada. Simply email hello@rouser.se and ask nicely. It won’t be free forever, so get your grubby paws on it pronto.
JP’s book recommendations are:
The Rise and Fall of Strategic Planning by Henry Mintzberg
Cynefin by Dave Snowden
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Jan 8, 2021 • 39min
53: How to design for accessibility with Tommy Mason
This week, by order of the Peaky Blinders, we’ve slipped into Small Heath and taken up a table at The Garrison to catch the best Brummie Tommy since Tommy Shelby, Tommy Mason.
An exceptionally talented designer, Tommy is Founder and Lead Designer of Studio Mason, a digital and branding studio based in Birmingham. An experienced creative specialising in UX, UI and branding, he was nominated for The Drum’s Young Designer of the Year 2018, and more recently nabbed himself one of their Chip Shop Awards.
Tommy talks to us on tonnes of topics, including doing a design apprenticeship, function over form, designing for accessibility, going freelance, why self-branding is b*llocks, the creative scene in Brum and a whole lot more.
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Follow Tommy on Twitter
And on Instagram
Check out Studio Mason
Here are the Accessibility Tools mentioned
Tommy’s recommendations are:
Interface Lovers Magazine
Abstract: The Art of Design on Netflix
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Dec 11, 2020 • 51min
52: How Gillian Rightford is ridding the world of bad advertising
We’ve laid the Table (Mountain) with a bountiful Binet and Field feast to snare Cape Town’s creativity champion and industry agony aunt, Gillian Rightford, this week.
Gillian is Founder of Adtherapy, a management, skills development and communication consultancy ridding the world of bad ads using her simple equation; Better skills = better relationships = better results. Previously, Gillian honed her craft at agencies across South Africa, culminating in an impressive stint as Group Managing Director at Lowe Bull.
In this episode, we tuck into tasty topics like why loads of creative work is so mediocre, tips for marketers and agencies to get the best out of each other, the Bill she can’t live without (clue: it’s either Bernbach or tong?), the importance of account leadership, creativity, risk, cats, astrology and loads more. Go forth and gorge.
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Follow Gillian on Twitter
And on LinkedIn
Check out Adtherapy
Watch The Cracks in Things Let the Light Shine In on ISOLATED Talks
And here's her talk from Nedbank
Gillian’s book recommendations are:
Anything from the BBH World Cup of Advertising Books
The Choice Factory by Richard Shotton
Drive by Daniel Pink
Madison Avenue Manslaughter by Michael Farmer
Delusions of Brandeur by Ryan Wallman
Thinking Fast and Slow by Daniel Kahneman
Predatory Thinking by Dave Trott
The Anatomy of Humbug by Paul Feldwick
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Nov 27, 2020 • 1h 16min
51: The story behind the world’s most boring advert for a sex toy client with Halo co-founder Nick Ellis
This week, armed with the promise of sex and drugs and How Brands Grow, we’ve waded our way through gaggles of groupies to catch ex-rock star, pitch addict and award winning creative, Nick Ellis.
A respected strategic thinker and pre-watershed sex toy advert pioneer, Nick is Creative Partner & Co-Founder of Halo, a Design Week UK Top 100 independent brand agency based in Bristol. He has over 20 years’ experience working on significant global projects for clients including Jack Daniel’s, SEAT, BT, Live Nation, Ticketmaster, and Diageo.
He talks to us on his failed career as a rock star, running an agency, why he’s ashamed of his “womb room”, tips on creative briefing, the importance of account management, making the world’s most boring advert for a sex toy client and loads more. Tune up, plug in and enjoy.
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Follow Nick on Twitter
And on LinkedIn
Check out his agency Halo
Watch Wow How Now: A Creative Pitch Technique on ISOLATED Talks
And check out the slides from his ZeeMelt talk on Account Management
Hovering Art Directors on Tumblr
Nick’s book recommendations are:
How Brands Grow by Byron Sharp
Paid Attention by Faris Yakob
Delusions of Brandeur by Ryan Wallman
Strategy is Your Words by Mark Pollard
Cloud Atlas by David Mitchell
Slade House by David Mitchell
The Ocean at the End of the Lane by Neil Gaiman
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Nov 13, 2020 • 58min
50: Stories from 19 years at JWT with Shekhar Deshpande, Head of Strategy at Meta
This week, marking our Half Century 50th episode (not out), we’ve caught and bowled Facebook’s Head of Strategy, and cricketer, Shekhar Deshpande.
One of the world’s great strategists, Shekhar spent nearly two decades at the creative agency J Walter Thompson, across Bangalore and London, prior to joining Facebook. He’s had work awarded at Cannes, performed judging duties for the Effies, and worked with clients including Nike, Unilever, Shell, Diageo and Mondelez.
Shekhar shares stories of his 19 years at JWT, running away from and towards things, how a cricket match in Guildford helped change his life, working at Facebook, the importance of expressing your feelings and the future of strategy.
If that wasn’t enough, in the final over, he knocks us for 6 with career advice from Calvin & Hobbes, delivers a glorious googly on why he detests pitches, and loads more. Howzat?
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Follow Shekhar on LinkedIn
And on Twitter
Watch ‘Being the Best Strategist You Can Be’ on ISOLATED Talks
Here’s his WARC article on the Future of Strategy
Shekhar’s book recommendations are:
Roots by Alex Haley
The Silk Roads by Peter Frankopan
Illusions by Richard Bach
Born a Crime by Richard Noah (Audiobook)
We Need to Talk About the British Empire by Afua Hirsch (Podcast)
Alchemy by Rory Sutherland (Audiobook)
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Oct 30, 2020 • 1h 2min
49: Why the smartest people ask stupid questions with strategist Zoe Scaman
Wielding a witch’s wand, we hot-footed aboard the Hogwarts Express for a magical chat with Founder of Bodacious and strategy’s own Severus Snape, Zoe Scaman, this week.
Zoe’s love for sci-fi and strategy has sent her searching around the world for the next shiny thing, working for the likes of Droga5, Ridley Scott Creative Group, and Adidas. She’s developed a TV series for a huge fashion label, branded a celebrity or two, and is the go-to-guru for expertise on brand planning and entertainment strategy.
In this episode, she adds magic and mojo to topics like avoiding university, Sydney’s strategy scene, PPC for porn sites, agencies ‘sausage factory’ problem, world-building and what-if planning, fetishizing frameworks, why the smartest people ask stupid questions, and a treasure trove more.
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Follow Zoe on Twitter
And check out her Substack
Here’s Bodacious
Her out of this world ISOLATED Talk
And her article on breaking our non-fiction addiction
Zoe’s book recommendations are:
Hollowpox Trilogy by Jessica Townsend
Where the Crawdads Sing by Delia Owens
Daring Greatly by Brené Brown
Dare to Lead by Brené Brown
Spinning Silver by Naomi Novik
Uprooted by Naomi Novik
The Midnight Library by Matt Haig
How to Stop Time by Matt Haig
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Oct 16, 2020 • 53min
48: "Should ads be more expensive?" with Andrew Spurrier-Dawes
This week, we fired up the big screen and laid bait of a reminiscing watch of Wales’ glorious 3 – 1 Euro 2016 victory over Belgium to catch the best thing since sliced Bara-Brith; MediaCom’s Global Digital Director, Andrew Spurrier-Dawes.
Arguably Wales’ finest export since Huw Edwards, ASD has worked with stellar brands like Mars, Sky, Tesco and eBay. Described by Rory Sutherland as ‘MediaCom’s polymath’, he still finds time to be an IronMan, Campaign 30 Under 30 winner, co-host of two successful podcasts, keen photographer and family man.
He talks to us on missing a McDonald’s armed robbery by 30 seconds, why his first boss called him a c*nt, why ads should be more expensive, advice for onboarding clients, why the internet is f*cked, clicks, China, his struggles with mental health, and loads more. You’d be a fool not to fill your ear canals up. Iechyd da.
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Follow ASD on Twitter
Or drop him a line
Here are more of his favourite books
And his ISOLATED Talk
He also co-hosts two successful podcasts; Connected, where he talks to the greatest names in marketing, technology and beyond, and Echoes of Glory, a podcast dedicated to Tottenham Hotspur
ASD’s book recommendations are:
48 Laws of Power by Robert Greene
The Hero with A Thousand Faces by Joseph Campbell
Undisputed Truth: My Autobiography by Mike Tyson
Sweat the Technique by Rakim
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Oct 2, 2020 • 44min
47: How to write a good headline with one of the most highly awarded copywriters on the planet George Tannenbaum [Part 2 of 2]
They say you should leave an audience wanting more, but sod that, as this week we are giving you a huge double helping of more, as it is part 2 of our chat with George Tannenbaum.
One of the most highly awarded, revered and talented copywriters and creative directors on the planet, George is a freelancer who was previously Executive Creative Director and Copy Chief at Ogilvy for over 10 years, and has worked with huge brands like IBM, Boeing, PayPal and General Motors.
Allow your ears to be bent by George’s blissful yet biting NY tones, as he talks on subjects such as the state of copywriting, what he would do if he was Joe Biden, rediscovering his love for advertising, what he would banish from the industry, his time at Ogilvy including his last assignment working on the Boeing account, clickbait and how to write a good headline and more. Go tune in, you lucky, lucky people.
Oh. And that’s not to mention a perfectly timed comedic cameo from his wife.
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Follow George and Le Agency Holding Company CEO on LinkedIn
George is on Twitter
Here is his Ad Aged Blog
And his Website
Here are the AdHouse Classes
George’s book recommendations:
The Warmth of Other Suns by Isabel Wilkerson
Caste by Isabel Wilkerson
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Sep 18, 2020 • 40min
46: One of advertising's biggest fish, George Tannenbaum, vents eloquent fire on the state of the industry [Part 1 of 2]
We’ve pulled a network agency worm out of the Big Apple and used it as topic-bait to catch one of advertising’s biggest fish this week; the one and only George Tannenbaum. One of the most highly awarded, revered and talented copywriters and creative directors on the planet, George is a freelancer who was previously Executive Creative Director and Copy Chief at Ogilvy for over 10 years.
George has worked with huge brands like IBM, Boeing, PayPal, and General Motors, writes a hugely influential marketing blog called Ad Aged, and has a charming if alarmingly deluded French alter ego called ‘Le Agency Holding Company CEO’ who holds up a satirical mirror to the holding company era.
Listen to George chat and vent eloquent fire on a variety of subjects such as his family’s settlement in the U.S, his early career, working and learning from Ron Rosenfeld and Len Sirowitz, the NY agency scene in the 80s and 90s, what the industry has become, ageism, his time at Ogilvy, why he hates the Yankees, and tonnes more. So much more, that this is the first of a two-parter.
And the whole thing kicks off with an unmissable cameo from Le Agency Holding Company CEO. So what you waiting for? Go listen.
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Follow George and Le Agency Holding Company CEO on LinkedIn
George is on Twitter
Here is his Ad Aged Blog
And his Website
George’s book recommendations:
The Saddest Words by Michael Gorra
And the rest will be in Part 2, so be sure to listen in 😉
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Sep 4, 2020 • 59min
45: Nailing your diversity strategy with ad land's most disruptive Diversity Officer, Doug Melville
This week we’ve trawled and traversed all 50 US states in a 27-foot-long hot dog to catch former male cheerleader, Assistant Tour Manager to Britney Spears, mentee of Magic Johnson & ad land’s most diverse and disruptive Diversity Officer; Doug Melville.
Another chapter of his remarkable CV tells us that as the first-ever Chief Diversity Officer of TBWA\North America, Doug has driven TBWA’s supplier diversity efforts to over $250 million in spend with female and diversely owned-and-operated businesses in the creative space…and still found time to interview Snoop Dogg.
He talks to us on that giant wiener (!!), studying at the University of Magic Johnson, touring with the Princess of Pop, nailing your diversity strategy, valuing progress over PR, how brands can take a stance on social issues, and loads more.
Anyone who simply wants their company or agency to produce better, more diverse work should bend their ear hither now.
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Follow Doug on Twitter, LinkedIn & Instagram
Check out his diversity platform One Sandbox
And delve into any of his 3 brilliant TEDx Talks:
Improving your diversity IQ
Being A Male Cheerleader Changed My Relationships with Women
Digital Breadcrumbs - 12 steps to online success
And why not? Here’s Britney’s ...Baby One More Time
Doug’s book recommendation is:
Think And Grow Rich by Napoleon Hill
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