

The TrustMakers
Edelman and Advertising Week
Trust is the ultimate currency in the relationship that all institutions – businesses and brands, governments, NGOs, media – build with their stakeholders. Trust enables an organization to operate, lead and thrive. Join The TrustMakers, where listeners connect with global experts to learn what it takes to build trust in today’s society.
Episodes
Mentioned books

May 25, 2022 • 29min
Davos Special Part 2: Richard Quest on Leading With Integrity
CNN International Anchor and Correspondent, Richard Quest, sits down with the Edelman Trust Institute’s Justin Blake on the ground at Davos for a vivacious conversation from the evolution of the World Economic Forum’s Annual Meeting to the importance of CEOs leading with integrity. “The problem with most CEOs is they’re scared of their own shadow. … Continue reading "Davos Special Part 2: Richard Quest on Leading With Integrity"

May 23, 2022 • 30min
Davos Special Part 1: Adam Tooze on the Ethos of Davos
Historian, Adam Tooze joins the Edelman Trust Institute’s Justin Blake on the ground at Davos to discuss this year’s Annual Meeting of the World Economic Forum. Adam lays out the largest challenges facing today’s business leaders and how it aligns with the ethos of Davos. “If you’re running a big corporation in a diverse society, … Continue reading "Davos Special Part 1: Adam Tooze on the Ethos of Davos"

May 13, 2022 • 23min
Measuring Trust with Cadillac’s Melissa Grady Dias
Cadillac’s Chief Marketing Officer, Melissa Grady Dias, sits down with Edelman’s Yannis Kotziagkiaouridis to talk about how she measures trust in one of the world’s most iconic automobile brands. “Emotion is so important to us…driving emotional demand for our brand,” she says.

Apr 29, 2022 • 26min
Rethinking Trust in Social Media with LinkedIn’s Melissa Selcher
LinkedIn Chief Marketing and Communications Officer Mel Selcher sits down with Edelman’s Global Chief Brand Officer, Jackie Cooper, to unpack why LinkedIn is an outlier when it comes to trust in social media. “We’re deeply, deeply committed to creating that place for safe, trusted and professional conversations,” Selcher said. “We have built the company with … Continue reading "Rethinking Trust in Social Media with LinkedIn’s Melissa Selcher"

Apr 15, 2022 • 34min
Harnessing Trust Through Inclusion with Mita Mallick
Co-host of the popular podcast “Brown Table Talk” and Head of Inclusion, Equity and Impact at Carta, Mita Mallick joins the TrustMakers to talk with Edelman’s Smita Reddy about the power of inclusive storytelling in building brand trust. “Our relationships with brands are like our relationships with each other…how are you going to rebuild the … Continue reading "Harnessing Trust Through Inclusion with Mita Mallick"

Apr 1, 2022 • 31min
Building Trust in Health with Jane Sarasohn-Kahn
Health economist, consultant and blogger Jane Sarasohn-Kahn helps unpack the findings from our recently launched Trust Barometer Special Report: Trust and Health in conversation with Edelman’s Chief Strategist of Health Practice, Lynn Hanessian. “Every company has to be a health company,” Sarasohn-Kahn says of the role employers can play in providing quality health information and … Continue reading "Building Trust in Health with Jane Sarasohn-Kahn"

Mar 18, 2022 • 37min
Building Brand Trust with OkCupid CMO Melissa Hobley
Melissa Hobley, CMO of OkCupid, shares insights on building brand trust. They discuss the success of OkCupid's bold DTF campaign, the importance of brands taking action on social issues, building brand trust through collaborations with organizations, and the significance of inclusivity and representation in business.

Mar 4, 2022 • 29min
Sandra Sucher on How Companies Build, Lose and Regain Trust
“The headline here is that lost trust can be regained,” says Sandra Sucher, Professor of Management Practice at Harvard Business School. In conversation with Edelman Trust Institute Executive Director Justin Blake, Sucher unpacks the 2022 Trust Barometer, sheds light on her latest findings and makes clear that trust – at the personal or corporate level … Continue reading "Sandra Sucher on How Companies Build, Lose and Regain Trust"

Feb 18, 2022 • 33min
Taylor Lorenz on Building Trust with Gen Z
Former New York Times technology reporter Taylor Lorenz busts myths about Gen Z in a wide-ranging conversation with Jackie Cooper, Edelman’s Global Chief Brand Officer. Lorenz, whose nuanced reporting has earned her the trust of many Gen Zers, offers her insights on everything from the Birds Aren’t Real Movement to fake news to how brands … Continue reading "Taylor Lorenz on Building Trust with Gen Z"

Feb 4, 2022 • 31min
Fighting the Infodemic with Aspen Institute’s Vivian Schiller
Vivian Schiller, Executive Director of Aspen Digital at the Aspen Institute and former President and CEO of National Public Radio, joins Edelman’s Justin Blake to discuss the raging Infodemic, declining trust in media and what other institutions like business can do about it. Blake, Executive Director of the Edelman Trust Institute, and Schiller unpack findings … Continue reading "Fighting the Infodemic with Aspen Institute’s Vivian Schiller"