The Better Leadership Team Show

In this episode of the Better Leadership Team Show, I sit down with Robyn Hatcher, a communication and leadership professional speaker and owner of the boutique consultancy SpeakEtc. As a former actor & soap opera writer, she once got paid to create drama, now she works with leaders from Fortune 500 companies, human services organizations and  noteworthy brands to help mitigate the drama in their workplace by creating magnetic leaders that people are drawn to and want to follow. We explore the importance of diversity in leadership, how to handle workplace conflict, and the role of effective communication in fostering a healthy work environment. Robyn shares her insights on understanding psychological needs, the impact of different communication styles, and her innovative actor types approach to leadership.Robyn also provides practical advice for leaders on how to be adaptable and authentically align their style with their team's needs. Plus, learn about Robyn's methods for coaching and training leaders to become more self-aware and effective in their roles.https://www.robynhatcher.com/https://www.linkedin.com/in/robynhatcher Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this episode of The Better Leadership Team Show, I dive deep into building a customer-centric culture with Dan Gingiss, an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana. Dan is the author of two books, The Experience Maker and Winning at Social Customer Care, and he co-hosted the award-winning Experience This! Podcast. Dan shares invaluable insights on the importance of a customer-centric mindset, the critical role of employee empowerment, and effective strategies for measuring and improving customer experience. We discuss practical steps to foster a culture that prioritizes the customer at every level of the organization and the significant impact it can have on business success. Tune in to learn from Dan’s extensive experience and discover how to create remarkable customer experiences that drive loyalty and growth.https://www.dangingiss.comhttps://www.instagram.com/dgingisshttps://www.linkedin.com/in/dangingisshttps://www.facecbook.com/dangingiss Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this Mike on the Mic episode, I dive deep into the strategies and tools you need to build a successful leadership team. I discuss why it's crucial to proactively structure your leadership team before problems arise. I'll share common pitfalls and the difference between accountability and responsibility and introduce two powerful tools: the Functional Accountability Chart and the 12-Quarter Leadership Team Plan. This episode will provide valuable insights to help you create a high-performing leadership team. Tune in to learn how to set your organization up for success! Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this episode of Mike on the Mic, I explore why many leaders tend to over-invest in low performers and under-invest in high performers despite the latter group having the most potential for growth. Emphasizing the importance of focusing on high performers and I’ll offer 11 actionable steps to better engage and retain these valuable team members. From challenging them and raising the bar to promoting and re-recruiting them, this episode provides a comprehensive approach to maximizing the contributions of high performers in any organization.Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this Mike on the Mic episode, I dive deep into the importance of setting clear expectations within your organization. Learn why unclear expectations often lead to unacceptable results and discover practical strategies to establish measurable and actionable goals. I explore the difference between productivity and performance, the significance of balancing leading and lagging indicators, and the necessity of collaborative goal setting. Additionally, I discuss the role of core values in defining cultural fit and the use of job scorecards to ensure everyone in your team is aligned with the company's success. Tune in to understand how to set expectations that drive both individual and organizational performance. Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this episode of the Better Leadership team Show, I chat with Jeremy Huish, VP at Corporate Transition Consulting, about the benefits of Employee Stock Ownership Plans (ESOPs). Jeremy shares his journey from tax attorney to ESOP advocate, explaining how ESOPs benefit business owners, companies, and employees.Jeremy Huish started his career as a tax attorney.  After years of being an attorney and consulting, Jeremy realized that the largest transaction his clients will ever do is to sell their business, and the largest tax bill that these clients face is the tax bill on that business sale.  He then fell in love with Employee Stock Ownership Plans, also known as ESOPs, because that transaction benefits the owner, the company, and all the rest of the employees who never had a chance to own a business.  www.corptc.com Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this episode of The Better Leadership Team Show, I dive into the art of creating a destination workplace with the incredible Betsy Allen Manning. Featured on major networks such as Fox, CBS, ABC, NBC, and TEDx, Betsy is an internationally recognized leadership speaker, best-selling author, and company culture expert. As the owner of Destination Workplace, one of Dallas, Texas's premier leadership training companies, Betsy has trained over 15,000 leaders and teams for renowned companies like Toshiba, Aflac, Fidelity, and the US Department of Defense.Betsy specializes in transforming businesses into destination workplaces, helping them predictably attract and retain top talent in today's hyper-competitive job market. With a mission to infuse purpose, accountability, and loyalty back into the workplace, Betsy shares her journey from entertainer to leadership guru, emphasizing the importance of integrity, strong leadership, and a positive company culture.http://destinationworkplace.comhttp://betsyallenmanning.com Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this Mike on the Mic episode, I dive into the essential ground rules that every leadership team should follow to foster a productive, collaborative, and high-performing organization. Learn how to enhance your team's decision-making, debate skills, and relationships through six key principles:Brutal HonestyNo Shame, No BlameDisagree and CommitConversational CapacityLaw of Positive IntentNumber One TeamWhether you're a seasoned leader or new to a leadership role, this video will equip you with the tools needed to elevate your team's performance and drive success throughout your company. Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this episode of the Better Leadership Team Show, we dive into the key ideas and insights from the author of the book 'Selling Without Selling Out,' exploring strategies and principles for effective and ethical sales. Sunny Vanderbeck began his leadership journey as a Section Leader of the 2nd Ranger Battalion (U.S. Special Operations Command), where he learned to lead under challenging circumstances. Transitioning to the business world, he co-founded and became CEO of Data Return in 1996. Under his leadership, the company attracted investments from Compaq, Level 3, and Microsoft, and achieved a market capitalization over $3 billion following a successful IPO. However, after a failed acquisition and the buyer's bankruptcy, Sunny bought back Data Return and eventually sold it successfully.Today, Sunny is a sought-after investor and advisor. As co-founder and managing partner of Satori Capital, he partners with companies focused on sustainable growth. He is also an active member of the Young Presidents’ Organization (YPO), having co-founded YPO’s Entrepreneurship and Innovation Network and served as the North American co-chair of the sustainable business network. His book, Selling Without Selling Out, aims to empower entrepreneurs and CEOs to create enduring value in their businesses.Selling Without Selling Out - Get it Now Sunnyvanderbeck.comsatoriapital.com Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

In this episode of The Better Leadership Team Show, I chat with Tia Graham, a dynamic keynote speaker, bestselling author, and expert in positive psychology and leadership. We dive deep into the importance of psychological safety in leadership, how to define and cultivate happiness at work, and Tia’s "Happy Leader Methodology."Tia shares insightful strategies on building a positive work culture, measuring team happiness effectively, and the ROI of a happy team. We also explore her eight-step methodology, offering practical tips for leaders to enhance their team's well-being and productivity. Whether you're a seasoned leader or just starting, this episode is packed with actionable insights to help you create a thriving, happy workplace.For more on Tia's work, check out her website: http://arriveathappy.com Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach