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Design Better

Latest episodes

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Jun 11, 2018 • 55min

Maria Giudice: The origin of DesignOps and how to make Agile not suck for designers

Show notes: https://designbetterpodcast.com/p/maria-giudiceRallying around a shared vision is one of the biggest challenges for design teams operating at scale. So how can you foster that vision and bring people together to execute it?In this episode, Hot Studio Founder and former Autodesk VP of Experience Design Maria Giudice talks about overcoming team silos and learning to lead with influence instead of authority. She also discusses why diversity is one of the keys to great product design, along with lessons she learned while working with fast-moving companies like Facebook.“Agile was not developed with design in mind—but we as designers can impact that process and bring our own processes in. I call it human-centered Agile...At the end of the day, it doesn't matter about being a designer, or an engineer, or a data scientist—it's more about ‘Did we ship a great product together?’”Listen as Eli and Aarron chat with Maria about everything from Hot Studio’s role in establishing the practice of DesignOps to how companies can reinforce their design culture foundation.
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May 29, 2018 • 51min

Megan Quinn: A venture capitalist's views on how to scale a team

Show notes: https://designbetterpodcast.com/p/megan-quinnDo you ever wonder what it’s like to be part of fast-growing, design-led companies like Slack or Medium? Every team has challenges with scaling—and it turns out those challenges share many common traits when you peek behind the curtain. In this episode, Spark Capital’s Megan Quinn talks about the common hurdles she sees across companies as they scale. She also discusses her own experiences going from the engineering-driven culture at Google to the design-driven culture at Square, and more. “At the end of the day, design is not how something looks or feels. Design is the abstraction of the technology to the end experience for the consumer.” –Megan Quinn Listen as Eli and Aarron chat with Megan about scaling with purpose and overcoming widespread hurdles—like how to incorporate the “why” into your product roadmap along with the “what” and “when.” If you enjoy this episode, head over to iTunes to leave a review so other members of the design community can hear Megan’s perspective too.
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May 15, 2018 • 47min

Meriah Garrett: Secrets to leading big design teams

Show notes: https://designbetterpodcast.com/p/meriah-garrettWhen companies start scaling design, the emphasis is sometimes on getting more shipped—but what if the first deliverable was a balanced team instead of a new feature? USAA’s Chief Design Officer Meriah Garrett has a unique approach to creating balanced design teams. In this new episode, she also discusses her role in the C-suite and how being mission-driven affects product development across multiple offices. “We have this power to synthesize the world into something that feels actionable, and that is both a burden and a gift...Your job is not to just put your headphones on and make a beautiful object. Your job is to listen to the world around you and drive a new perspective on it.” –Meriah Garrett
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Apr 30, 2018 • 50min

TS Balaji: Thinking and acting like a business leader

Show notes: https://designbetterpodcast.com/p/ts-balajiDesign leaders spend a lot of energy trying to get a seat at the table. It’s an ongoing process—and it’s tough to keep design involved over time. What questions should be asked along the way, and what business language can design leaders use?In this episode, LogMeIn’s Vice President Product Design & Customer Experience TS Balaji talks about helping big corporations use design to be competitive in new ways. He covers everything from maturity models and setting up team playbooks to how LogMeIn measures the business impact of design.Listen as Eli and Aarron chat with TS about design’s place in business—and hear why a multidisciplinary background could be the ultimate career boon, even if it does require a bit of statistics.TS Balaji's BioTS is a user experience and product development executive, currently leading product design, internationalization, and insights and analytics functions for LogMeIn.As a former designer turned strategist, TS specializes in identifying new technologies, spotting trends, introducing business models, and combining all of the above with design to advocate for customers. Prior to his current role, TS established and led digital experience practices at Cox Communications and Sprint.
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Apr 16, 2018 • 41min

Diana Mounter: Building efficient design systems at Github

Show notes: https://designbetterpodcast.com/p/diana-mounterDesign systems give product designers and developers reusable, interchangeable components to make the design process efficient and repeatable. They’re a critical part of scaling—so why build everything from scratch when you can plug in pre-built elements?In this episode, GitHub’s Design Systems Manager Diana Mounter talks about navigating the path from style guide contributor to full-time design systems manager. She covers everything from getting buy-in beyond the design team to deciding whether or not to make a system open source.Listen as Eli and Aarron chat with Diana about refining and growing GitHub’s design system, Primer—and learn how a little-known vegetable became part of her personal brand.Diana's bioDiana Mounter is a designer based in Brooklyn, NY. She specializes in design systems and has a background in user-centered design.Diana currently leads the Design Systems team at GitHub, where she helps manage their design system, Primer. In her spare time, she organizes the NYC Design Systems Coalition, writes, and speaks about design, code, and working with people.Diana is also a co-author of the DesignBetter.Co Design Systems Handbook
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Apr 1, 2018 • 41min

Meredith Black: building DesignOps dream teams

Show notes: https://designbetterpodcast.com/p/meredith-blackA lot of companies are investing more in design. As they do, the organization scales. As it scales, it has to operationalize, become more efficient, and plug into the rest of the company—but what makes all that possible?In this episode, Pinterest’s Head of Design Operations Meredith Black talks about the emerging practice of DesignOps, and how she introduced it to Pinterest more than three years ago. Meredith covers everything from when it’s time to start building a DesignOps team to advice for getting started. She even reveals where she finds most of her best hires.Listen as Eli and Aarron chat with Meredith about starting and growing a DesignOps practice—and how she nearly joined the FBI before finding herself in a different kind of “ops” career.Meredith's bioMeredith Black is the Head of Design Operations at Pinterest, where she's pioneered the Design Program Management organization and grown it to 11 design program managers in almost four years. Within Product Design, she’s also responsible for operations, recruiting, resourcing and risk management.Prior to Pinterest, Meredith worked at design firms Hot Studio (acquired by Facebook) and IDEO. Her love for design runs deep. Real deep.
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Mar 18, 2018 • 39min

Lynsey Thornton: Inside Shopify’s growth, re-organization, and design system

Lynsey Thornton, Shopify's VP of UX and Core Product, shares insights on scaling a company, leadership development, and the challenges of reorganization in design teams. They discuss the importance of design systems and the benefits of Shopify's Polaris Design System, including speeding up prototyping and focusing on big problems rather than UI details.
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Oct 29, 2017 • 44min

Mia Blume: Are you ready to shift from team member to team leader?

Show notes: https://designbetterpodcast.com/p/mia-blume“Will I lose my creativity? Will I be stuck in meetings all day?” Those are common concerns for any individual contributor transitioning to a managerial role—even experienced product leaders like Mia Blume.Luckily, Mia’s impressive career spans positions at places like IDEO, Pinterest, and Square, so she’s had plenty of opportunities to see what it takes to make a fundamental impact on culture from beyond her laptop screen.In this episode, Mia shares what it was like stepping away from daily design work to lead, how she combats imposter syndrome, and how being a designer ultimately made her a more effective manager. Now, with a motto for time management and loads of experience walking other people through that transition, Mia can expertly explain how to navigate the intricacies of being a great leader—which includes everything from managing priorities to being vulnerable on the job.Mia’s bioAs a former design leader at Pinterest, Square, and IDEO, Mia’s work is informed by her deep understanding of the unique challenges and opportunities designers face in hyper-growth start-up environments. She is specifically attuned to the challenges of women in tech—and, more importantly, their potential impact on individuals, teams, and organizations when their authentic, empathetic, and intuitive leadership style is unlocked.
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Oct 15, 2017 • 55min

Christian Madsbjerg: How ethnography leads to a deeper understanding of users

Christian Madsbjerg, an expert in ethnography, discusses the value of understanding humans and their cultures in a tech-driven economy. They explore the benefits of a liberal arts education in fostering critical thinking skills. The conversation delves into the methodologies employed by Red Associates to understand how individuals perceive the world. They also highlight the importance of addressing unmet and over-met needs of users and the significance of deep understanding and connection with customers for business success.
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Oct 1, 2017 • 60min

Jake Knapp: Lessons from running 150+ design sprints at Google Ventures

Jake Knapp, author of 'Sprint,' shares insights on design sprints' alignment with agile dev, when not to use them, and a preview of his next book. The podcast explores the relationship between design thinking and sprints, their impact on product vision and validation, the power of writing in design processes, and personal reflections on career growth. It also touches on travel experiences, language learning, web design, and IDEO work.

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