Clinical Communication

It is estimated over 190 million women around the world haveendometriosis, and with awareness increasing and more management options becoming available, those with the diagnosis may have more questions than ever before.On this episode of clinical communication Ben is joined by Pauline-Clare Callaghan, Specialist Pelvic Health Physiotherapist and Educator with Endometriosis UK. On this episode they discuss:(00:00) - Introduction(01:00) - The dangers of the edometriosis MRI report(03:07) - Why does it take so long to diagnosis(03:39) - The pros and cons of social media for endometriosis(04:25) - Endometriosis specialist centres(04:46) The variety of endometriosis presentations(06:24) - How to help your patient understand endometriosis(14:09) -  How to manage endometriosis surgical beliefs(17:51) – Conversations around intimacy related pelvic pain(23:12) - How to achieve buy-in for non-surgical treatment(25:05) - Managing different cultural sensitivities in pelvic pain(26:12) - Prehabilitation for endometriosis surgery(27:10) - Adenomyosis(28:00) - Pain persisting after endometriosis surgery & injustice(29:44) - Managing questions about genetic risk with endometriosis(31:20) - Is endometriosis awareness improving?(32:36) - Paulene-Clare’s hardest conversation(38:54) - Memorable improvements with non-invasivemanagement(41:15) - The future of endometriosis care You can find more about Endometriosis UK and their work here:https://www.endometriosis-uk.org/ You can find Ben across social media @BWhybrowPhysio or emailclinicalcommunication@outlook.co.uk

David Alderson, a Senior Lecturer and Specialist First Contact Physiotherapist, dives into the world of shared decision making in healthcare. He discusses the choice dilemma many clinicians face and unveils the impactful 'Mum Test' for effective communication. Unpacking biases in treatment options, Alderson emphasizes patient-centered care while navigating the complexities of managing expectations. He also reveals essential questions to empower patient involvement and speculates on how AI might transform shared decision making in the future.

Fibromyalgia can be a tricky condition to discuss as various opinions on it exist across society and evidence around it is always evolving. Thankfully on this episode Ben is joined by Derek Griffin, Specialist Musculoskeletal Physiotherapy and International Speaker on persistent pain management, especially Fibromyalgia. On this episode they discuss:(00:00:00) - Introduction(00:01:15) - Awareness Of Fibromyalgia In Society(00:07:07) - How To Help Someone Understand Fibromyalgia(00:25:38) - Should We Explain It The Same If It’s Secondary Fibromyalgia?(00:32:06) - When Discussing “Sensitivity” Can Backfire(00:40:26) - The Importance Of Picking Up On Visible Cues(00:52:58) - What To Say When They Ask: “Will This Get Better?”(00:58:26) - The Importance Of Acknowledging & Discussing Flare Ups You can find Derek:On Instagram - @derek_griffin_phdOn X - @DerekGriffin86And on LinkedIn You can find Ben & Derek’s Therapy Live Pain Masterclass Talks here:https://www.tickettailor.com/events/physiomatters/1314746?  You can find Ben across social media @BWhybrowPhysioSign Up for Pain Practice OS here:https://pages.modernpaincare.com/painprogramWant to discuss teaching or mentoring? Email clinicalcommunication@outlook.comAnd finally do share and subscribe.

Before every Clinical Communication episode extra questionsare asked to guests to help them get settled in. The responses aren’t released at the time, until now…On this bonus content episode:(00:00) - Introduction(00:56) - Ian CowellHow A Cognitive Functional Therapy Paper Comes Together(14:16) - Jo TurnerHow Clinicians Can Feel Comfortable Not Always Knowing The Answer(20:32) - Chris Tiley What Exercise Gets Harder As We Get Older?(22:37) - Bill Taylor Should We Match Patient Language For Private Body Parts(30:22) - Michelle LyonsHow To Discuss Menstrual Cycles With Your PartnerYou can find Ben across social media @BWhybrowPhysioOr email clinicalcommunication@outlook.com for queries on mentoring, teaching and more!Finally, do Share & Subscribe!

Clinical communication knowledge is always progressing andwe are way beyond just listening and having good rapport. So what else do we need to consider and how should it be taught to future healthcare professionals?This episode is from a recording of the “Healthcare Education Transformation” podcast that Ben was recently on with Dr F Scott Feil, where we discuss:(00:00) – Introduction(07:21) - Why Communication Is Important(21:44) - What Is Going Well In Communication Teaching InHigher Education(34:50) - The Future Of Healthcare Communication Education(42:25) - Communication Top Tips(46:27) - What Would Ben Change About Higher Education You can find Dr F Scott Feil on LinkedIn, as well as on X& Instagram @FScottFeil_DPTYou can find Ben across social media @BWhybrowPhysioDo Share & Subscribe

In this engaging discussion, Dr. Mark Kargela, a Specialist Physical Therapist and host of the Modern Pain Podcast, shares insights on managing persistent pain. He talks about the evolution of communication in healthcare, emphasizing collaborative approaches. Guided discovery and open questions are highlighted as key techniques for enhancing patient engagement. Dr. Kargela also delves into managing diagnostic uncertainty and fostering optimism in patients, advocating for a holistic and personalized approach to care.

A few weeks ago I was a guest on the Physio Pulse podcastwith Jeff Morton & James Horner. They kindly gave me a copy of the recording to release here, where we discuss:(00:00:00) – Introduction(00:05:00) - How Ben Became A Communication Skills Facilitator(00:10:50) - Why Communication Skills Are Becoming More Embraced By Clinicians(00:19:51) - Does Having A Specialist Job Title & Appearance Come With Greater Influence Over Patients?(00:22:18) - How To Have Difficult Conversations With More Senior Colleagues(00:24:21) - When Communication Skills Have No Effect(00:29:43) - How To Respond To Cues(00:34:54) - The Power Of Silence(00:40:29) - Non-Verbal Communication(00:41:32) - Managing Patient Requests For Imaging(00:50:37) - How To Manage Disagreements With Colleagues(01:03:26) - Do Ben & Jeff Ever Get Angry?(01:06:24) - Jeff & James’s Hardest Conversations(01:16:35) - The Birthday Cake DilemmaYou can find Jeff on Instagram @jmortonphysioYou can James on Instagram @thenerdyphysio Their podcast is the Physio Pulse Podcast.You can find Ben across social media @BWhybrowPhysioYou can email in to clinicalcommunication@outlook.comAnd please Share & Subscribe

It is well known that the more perceived expertise andcompetence we have in someone, the more likely we are to trust them and have a better outcome. This is great if you are a clinician with extensive expertisein a certain area, though not all of us are. But there are ways we can sound like an expert to achieve the same results without being disingenuous. Which is the topic of this short episode.Find this useful? Then do share & subscribe.You can follow Ben across social media @BWhybrowPhysioMark Kargela’s Pain Management OS Course :https://pages.modernpaincare.com/painprogram?redirect_from=podpageTherapy Live Pain Masterclass:https://www.physio-matters.com/Pain25/

Ian Cowell, a clinician and educator from the Evolve Pain Academy, dives deep into the art of reassurance in healthcare, particularly for those suffering from chronic low back pain. He explores the common pitfalls in clinician-patient communication and emphasizes the significance of tailored reassurance based on patients' specific concerns. Behavioral experiments are highlighted as a powerful tool to help patients navigate their fears. Cowell also discusses the broader implications of cognitive functional therapy and how it can be applied across various musculoskeletal conditions to enhance patient care.

Plenty of podcast, articles, videos and other resources talk through the words and analogies we can say to help someone understand their pain. This can give clinicians the right words to say, but they may still have no effect, as it is not just knowing WHAT to say, but knowing WHEN and HOW to say it.This episode is the audio from a recent webinar I have given called "Advanced Pain Communication". Want to have this or something similar delivered live to you or your team?Want to see the video version of this episode with slides?You can message Ben on X, Instagram, TikTok or YouTube @BWhybrowPhysioOr email clinicalcommuncation@outlook.com And please Share & Subscribe.