Banking on Fraudology

Banking on Fraudology is part of the Fraudology Podcast Network.In the second part of the Banking on Fraudology episode with fraud expert Marc Evans, Hailey Windham continues her riveting conversation about the many flavours of fraud. As a seasoned law enforcement professional who has cracked over 500 fraud cases, Evans shares invaluable insights into the world of financial crime and scams. The discussion dives deep into the critical importance of collaboration between banks, law enforcement, and the private sector in combating fraud effectively. Evans recounts a compelling case study where teamwork between a credit union and law enforcement thwarted a $25,000 first-party fraud attempt, demonstrating the power of information sharing.The episode also explores Evans' inspiring initiative, Fraud Hero, which aims to educate and empower individuals, businesses, and law enforcement to prevent fraud before it happens. Evans passionately explains his mission to turn potential victims into their own heroes against scams. Listeners will gain practical advice on improving fraud prevention, including the need for ongoing customer and employee education, breaking down information silos within organizations, and staying vigilant against evolving threats like fraud-as-a-service schemes.With predictions for future fraud trends and invaluable tips for aspiring fraud fighters, this episode is a must-listen for anyone interested in financial security and crime prevention. Don't miss this chance to learn from one of the field's most experienced voices - tune in now and join the fight against financial crime!Marc Evans LinkedInhttps://fraudhero.com/About Hailey Windham:As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size. Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/

In this captivating episode of Banking on Fraudology, host Hailey Windham sits down with fraud-fighting expert Marc Evans to unpack the complex world of financial scams. Drawing inspiration from the classic film Forrest Gump, they explore how fraud is like a box of chocolates - full of surprises and often bitter disappointments. Marc, a certified fraud examiner and law enforcement investigator, brings over a decade of experience to the conversation, sharing insights from his work on more than 500 fraud cases.The episode dives deep into various fraud flavors, from romance scams that leave victims heartbroken and broke, to social engineering tactics that ooze through defenses like caramel. Marc and Hailey discuss the persistent problem of check fraud, likening it to a classic nut cluster that's still packing a punch in today's digital landscape. They also explore account takeovers and credential stuffing, comparing them to double-dipped chocolates that give criminals control with just one bite.Throughout the conversation, Marc provides fascinating insights into the fraudster mindset, discussing what motivates criminals and how their tactics have evolved. He shares personal experiences, including how he almost lost his chance at a law enforcement career due to identity theft. Don't miss this eye-opening exploration of financial crime - tune in now to arm yourself with knowledge and join the fight against fraud.Connect with Marc Evanshttps://fraudhero.com/--------------------------About Hailey Windham:As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size. Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/

Matt Hogan, a seasoned detective with over 16 years of experience in white collar and crypto crime, shares his insights on the ever-evolving landscape of financial fraud. He discusses the importance of collaboration between law enforcement and banks, offering tips for effective partnerships. Hogan recounts a poignant story about a romance scam victim that ignited his passion for the field. He also navigates through the complexities of crypto-related crimes, debunking myths and sharing essential resources for aspiring fraud fighters.

Join two fraud experts as they gear up for the Fraud Fight Club event, emphasizing the importance of collaboration in combating fraud. Expect powerful insights from keynotes on sextortion scams and panels covering cyber fraud tactics and first-party fraud. They dive into innovative strategies, including technology's role in protecting vulnerable populations, particularly older adults. Personal stories highlight the emotional toll of scams, urging networking and knowledge-sharing for stronger community support in fraud prevention.

Banking on Fraudology is part of the Fraudology Podcast Network.In this short, but sweet episode of Banking on Fraudology, host Hailey Windham gives listeners an insider's preview of the upcoming Fraud Fight Club event. As a speaker at two sessions, Hailey shares her enthusiasm for the collaborative and raw nature of this gathering of fraud fighters. She highlights key sessions to watch out for, including a powerful keynote by Representative Brandon Guffey on sextortion scams, and panels on cutting-edge topics like cyber fraud tactics, first-party fraud, and enhancing collaboration between fraud teams and law enforcement.Hailey also gives listeners a who's who of fraud-fighting experts she's eager to meet in person, including podcast partner Karisse Hendrick, fraud prevention guru Frank McKenna, and scam-fighting prosecutor Erin West. She emphasizes the importance of networking and knowledge-sharing at events like Fraud Fight Club, encouraging attendees to connect with both industry veterans and newcomers alike. The episode provides valuable insights into the current state of fraud prevention and the innovative strategies being developed to combat increasingly sophisticated schemes.Don't miss out on this insider's guide to one of the year's most anticipated fraud-fighting events!-------------------------About Hailey Windham:As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size. Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/

Hailey Windham dives into the challenges fraud teams face with outdated funds availability rules. She critiques Regulation CC's effectiveness against modern fraud schemes, highlighting issues like rapid treasury check availability and insufficient detection holds. Windham proposes practical solutions, advocating for better staff training and innovative verification tools. She urges collaboration between fraud, compliance, and operations teams to create a more robust defense against fraud, paving the way for essential industry-wide changes.

David Maimon, Head of Fraud Insights at Centrelink and a seasoned fraud expert, dives into the alarming world of treasury check fraud. He reveals how criminals exploit verification loopholes and outlines rising threats like first-party fraud and synthetic identities. The conversation highlights the innovative Treasury Check Verification Service, which allows financial institutions to confirm payee names, revolutionizing fraud prevention. With real-world examples, David showcases how this tool is already protecting against significant losses in the industry.

Banking on Fraudology is part of the Fraudology Podcast Network.In this episode of Banking on Fraudology, host Hailey Windham revisits a conversation between fraud expert Gil Rosenthal and Karisse Hendrick in the Fraudology Podcast that tackles pressing questions from issuers, banks, and fintechs about payment fraud and professional development. Gil and Hailey dive deep into the complexities of identifying and combating various fraud schemes, offering invaluable advice for fraud fighters across different sectors of the financial industry.The discussion covers a wide range of topics, from understanding suspicious merchant activity to navigating career transitions in the fraud prevention space. Gil shares his expertise on interpreting unusual patterns in transaction data, emphasizing the importance of identifying abnormalities and leveraging diverse team perspectives. The hosts also explore strategies for professionals looking to transition from traditional banking roles to positions in retail or fintech fraud prevention.One of the episode's key takeaways is the value of continuous learning and networking within the fraud prevention community. Gil and Karisse stress the importance of attending industry conferences, joining professional groups, and staying updated on emerging trends. They also offer practical advice for job seekers, including the benefits of interviewing regularly to stay sharp and maintain perspective on one's market value. Don't miss out on this masterclass in fraud prevention – tune in now and level up your fraud-fighting skills!

In this episode of Banking on Fraudology, Hailey Windham dives deep into the pressing issue of push payment fraud that's plaguing the financial industry. Drawing insights from a recent Payments Dive article, Hailey breaks down the key takeaways from a panel discussion featuring leaders from Truist, Zelle, Google, and Nacha. With push payment fraud losses in the Americas reaching a staggering $102.6 billion in 2023, this episode couldn't be more timely.Hailey expertly dissects the complexities of push payment scams, where criminals trick victims into sending payments by posing as legitimate entities. She highlights the delicate balance financial institutions must strike between fraud prevention and maintaining a smooth user experience. The episode explores innovative approaches to combat this growing threat, including enhanced data sharing, improved digital identity verification, and increased support for law enforcement.Don't miss out on this essential discussion – tune in now and arm yourself with the latest strategies in the fight against push payment fraud.Link to the articleAbout Hailey Windham:As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees. Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size. Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/

In this engaging discussion, Sarah Barnhill, a fraud prevention expert from Western Bank with over a decade of experience, explores the pressing issue of financial exploitation. She highlights the importance of compassion and empathy in supporting vulnerable individuals. Key topics include recognizing fraud red flags, the need for ongoing education for bank staff, and collaboration with law enforcement. Sarah emphasizes creating a supportive environment for victims and shares practical strategies for protecting compromised accounts while ensuring dignity and respect in investigations.