Mastering Agility

Summary In this conversation, Teresa Torres discusses the importance of product discovery and how it differs from product development. She emphasizes the need to focus on building the right things and highlights the value of talking to customers regularly. Torres provides practical tips for engaging customers in the discovery process, including how to conduct effective interviews and use data to enhance the conversation. She also addresses organizational resistance and offers strategies for bridging the gap between product and sales teams. Overall, the conversation highlights the significance of customer-centricity in product development. In this conversation, Teresa Torres discusses various aspects of the discovery process in product management. She provides insights on dealing with unwilling participants in interviews, the use of recordings to involve the entire team, and the role of AI tools in synthesis. Torres also shares her perspective on roadmaps in the discovery process and how they can be adapted to represent ambiguity and uncertainty. Additionally, she shares a story about discovering the team was building the wrong thing and highlights the workplace depicted in the TV show 'The West Wing' as an ideal environment.TakeawaysProduct discovery focuses on building the right things, while product development focuses on how to build them.Regularly talking to customers is essential for understanding their needs and building the right products.Effective customer interviews involve asking open-ended questions and collecting specific stories about past behavior.Overcoming organizational resistance requires starting small, building rapport with stakeholders, and demonstrating the value of customer insights.Find out more about Teresa's content:The book: https://www.producttalk.org/The blog: https://www.producttalk.org/blog/The course: https://learn.producttalk.org/homeCheck out our sponsor: www.scrummatch.comwww.xebia.com Hosted by Ausha. See ausha.co/privacy-policy for more information.

Topics covered in this podcast include remote team management, clear communication in remote work, the future of remote work, dealing with information overload, importance of facilitation in meetings, balancing autonomy and alignment, dangers of focusing on new tools, shift from output to outcome, measuring output, outcomes, and impacts, funding and budgeting in agile work, balancing autonomy and constraints in product design, cultural challenges in diverse teams, and increasing chances of getting hired at Spotify.

SummaryIn this second part of the conversation, Jim and Sander discuss their holiday plans and reflect on the highlights of the podcast in 2023. They also share their dream guests for future episodes and discuss the importance of understanding root causes in problem-solving. They explore how Scrum Masters can help teams become more effective and the need to build environments for product success. They also discuss the challenges of avoiding reactive approaches and the importance of continuous improvement. Finally, they discuss the importance of recognizing blind spots and areas for improvement. In this conversation, Jim and Sander discuss various topics related to their professional lives and personal preferences. They explore the balance between quality and satisfaction, the importance of professional emotional regulation, and the need to bury unwanted concepts. They also touch on the issue of hate and ad hominem attacks on social media and the value of constructive feedback. The conversation concludes with a discussion about the misuse of the Shu-Ha-Ri model and the joy of holiday food traditions.TakeawaysReflecting on the highlights of the past year can provide valuable insights and learning opportunities.Understanding root causes is important for effective problem-solving and preventing recurring issues.Scrum Masters can have a wider impact by building their skills and focusing on continuous improvement.Creating environments for product success is crucial for long-term value creation.Avoiding reactive approaches and focusing on proactive measures can lead to better outcomes.Recognizing blind spots and areas for improvement is essential for personal and professional growth. Balancing quality and satisfaction is important in professional work.Professional emotional regulation is crucial for maintaining composure and being a calming influence.It's okay to have strengths and weaknesses, and not everyone has to be good at everything.Unwanted concepts and practices should be buried to make room for more effective approaches.Hate and ad hominem attacks on social media should be replaced with constructive feedback.Being candid is important, but it's essential to avoid being an asshole.Teaching should be focused on practical application rather than just theoretical knowledge.Being a little like Mr. Miyagi and withholding certain information can be beneficial in facilitating learning.Helping others should not be driven by selfish motives.Identifying as a teacher or educator depends on the specific context and knowledge.Food and holiday traditions bring joy and create memorable experiences.Don't forget to check out our sponsor: https://scrummatch.com/enHosted by Ausha. See ausha.co/privacy-policy for more information.

SummaryIn this conversation, Jim and Sander discuss their holiday plans and reflect on the highlights of the podcast in 2023. They also share their dream guests for future episodes and discuss the importance of understanding root causes in problem-solving. They explore how Scrum Masters can help teams become more effective and the need to build environments for product success. They also discuss the challenges of avoiding reactive approaches and the importance of continuous improvement. Finally, they discuss the importance of recognizing blind spots and areas for improvement. In this conversation, Jim and Sander discuss various topics related to their professional lives and personal preferences. They explore the balance between quality and satisfaction, the importance of professional emotional regulation, and the need to bury unwanted concepts. They also touch on the issue of hate and ad hominem attacks on social media and the value of constructive feedback. The conversation concludes with a discussion about the misuse of the Shu-Ha-Ri model and the joy of holiday food traditions.TakeawaysReflecting on the highlights of the past year can provide valuable insights and learning opportunities.Understanding root causes is important for effective problem-solving and preventing recurring issues.Scrum Masters can have a wider impact by building their skills and focusing on continuous improvement.Creating environments for product success is crucial for long-term value creation.Avoiding reactive approaches and focusing on proactive measures can lead to better outcomes.Recognizing blind spots and areas for improvement is essential for personal and professional growth. Balancing quality and satisfaction is important in professional work.Professional emotional regulation is crucial for maintaining composure and being a calming influence.It's okay to have strengths and weaknesses, and not everyone has to be good at everything.Unwanted concepts and practices should be buried to make room for more effective approaches.Hate and ad hominem attacks on social media should be replaced with constructive feedback.Being candid is important, but it's essential to avoid being an asshole.Teaching should be focused on practical application rather than just theoretical knowledge.Being a little like Mr. Miyagi and withholding certain information can be beneficial in facilitating learning.Helping others should not be driven by selfish motives.Identifying as a teacher or educator depends on the specific context and knowledge.Food and holiday traditions bring joy and create memorable experiences.Hosted by Ausha. See ausha.co/privacy-policy for more information.

Dave Snowden, an expert in complexity, agility, and decision-making, discusses adapting presentations, patterns in the Agile community, organizing for emergence, and the impact of AI and ecological collapse. The conversation delves into the tension between control and empowerment, building ecosystems, distributed decision-making, and the future of the Agile landscape.

For questions or requests that you would like us to check on, please drop a message on LinkedIn or join the Mastering Agility Discord community! Participate as an audience member Mastering Agility Mural Mastering Agility merch Sander Dur Sander Dur is a Professional Scrum Trainer at Scrum.org, podcast host of Mastering Agility, Professional Scrum Master and Lead Agile Consultant, and trainer at Xebia. Besides this, he's an avid writer for predominantly Serious Scrum on Medium.com. Sander has a major passion for the human side in complex domains. Ensuring a high level of psychological safety, therefore, is a critical part of his work. Organizations in complex domains can only survive when innovating. Innovation can only take place with the right balance between low social friction and high intellectual friction. While most organizations now understand how to apply Agile frameworks, they struggle with the delivery of value. Psychological safety is the next step in this evolution and Sander has a huge drive to help organizations reach that step. Sander is enthusiastic, open-minded, and ambitious. He finds interpersonal relationships and intrinsic motivations very important in team dynamics. Besides his work, Sander loves to spend time with his family, enjoys sports and eating healthy, barbecuing, riding his motorcycle, and traveling. Jim Sammons My passion is helping people to: Do more of the right work (and less of the wrong work). Create more actual teams than just groups of people who work together. Learning how to improve themselves, their team, and their organization incrementally. Understand that less, not more, is usually part of the answer to some of the hardest questions we all face. See their workplaces, teams, and their sphere of influence as something that is evolving, which requires an evolution of all of its parts to adapt. Throughout my career, I have worked with clients of all sizes, industries, and technologies.  Whether it’s leading a transformative strategy at a Fortune 100 or helping a new startup understand its unique value proposition the common focus I bring to each role is “making people better.” Contact us at: Masteringagility.org https://xebia.com/academy/nl/trainers/sander-dur https://www.linkedin.com/in/jamessammons/ https://www.linkedin.com/in/sanderdur/  Hosted by Ausha. See ausha.co/privacy-policy for more information.

For questions or requests that you would like us to check on, please drop a message on LinkedIn or join the Mastering Agility Discord community! Participate as an audience member Mastering Agility Mural Mastering Agility merch Sander Dur Sander Dur is a Professional Scrum Trainer at Scrum.org, podcast host of Mastering Agility, Professional Scrum Master and Lead Agile Consultant, and trainer at Xebia. Besides this, he's an avid writer for predominantly Serious Scrum on Medium.com. Sander has a major passion for the human side in complex domains. Ensuring a high level of psychological safety, therefore, is a critical part of his work. Organizations in complex domains can only survive when innovating. Innovation can only take place with the right balance between low social friction and high intellectual friction. While most organizations now understand how to apply Agile frameworks, they struggle with the delivery of value. Psychological safety is the next step in this evolution and Sander has a huge drive to help organizations reach that step. Sander is enthusiastic, open-minded, and ambitious. He finds interpersonal relationships and intrinsic motivations very important in team dynamics. Besides his work, Sander loves to spend time with his family, enjoys sports and eating healthy, barbecuing, riding his motorcycle, and traveling. Jim Sammons My passion is helping people to: Do more of the right work (and less of the wrong work). Create more actual teams than just groups of people who work together. Learning how to improve themselves, their team, and their organization incrementally. Understand that less, not more, is usually part of the answer to some of the hardest questions we all face. See their workplaces, teams, and their sphere of influence as something that is evolving, which requires an evolution of all of its parts to adapt. Throughout my career, I have worked with clients of all sizes, industries, and technologies.  Whether it’s leading a transformative strategy at a Fortune 100 or helping a new startup understand its unique value proposition the common focus I bring to each role is “making people better.” Contact us at: Masteringagility.org https://xebia.com/academy/nl/trainers/sander-dur https://www.linkedin.com/in/jamessammons/ https://www.linkedin.com/in/sanderdur/ Hosted by Ausha. See ausha.co/privacy-policy for more information.

For questions or requests that you would like us to check on, please drop a message on LinkedIn or join the Mastering Agility Discord community!Participate as an audience memberMastering Agility MuralMastering Agility merchSander DurSander Dur is a Professional Scrum Trainer at Scrum.org, podcast host of Mastering Agility, Professional Scrum Master and Lead Agile Consultant, and trainer at Xebia. Besides this, he's an avid writer for predominantly Serious Scrum on Medium.com. Sander has a major passion for the human side in complex domains. Ensuring a high level of psychological safety, therefore, is a critical part of his work. Organizations in complex domains can only survive when innovating. Innovation can only take place with the right balance between low social friction and high intellectual friction. While most organizations now understand how to apply Agile frameworks, they struggle with the delivery of value. Psychological safety is the next step in this evolution and Sander has a huge drive to help organizations reach that step. Sander is enthusiastic, open-minded, and ambitious. He finds interpersonal relationships and intrinsic motivations very important in team dynamics. Besides his work, Sander loves to spend time with his family, enjoys sports and eating healthy, barbecuing, riding his motorcycle, and traveling.Jim SammonsMy passion is helping people to:Do more of the right work (and less of the wrong work).Create more actual teams than just groups of people who work together.Learning how to improve themselves, their team, and their organization incrementally.Understand that less, not more, is usually part of the answer to some of the hardest questions we all face.See their workplaces, teams, and their sphere of influence as something that is evolving, which requires an evolution of all of its parts to adapt.Throughout my career, I have worked with clients of all sizes, industries, and technologies.  Whether it’s leading a transformative strategy at a Fortune 100 or helping a new startup understand its unique value proposition the common focus I bring to each role is “making people better.”Support the showContact us at:Masteringagility.orghttps://xebia.com/academy/nl/trainers/sander-durhttps://www.linkedin.com/in/jamessammons/https://www.linkedin.com/in/sanderdur/Hosted by Ausha. See ausha.co/privacy-policy for more information.

For questions or requests that you would like us to check on, please drop a message on LinkedIn or join the Mastering Agility Discord community!Participate as an audience memberMastering Agility MuralMastering Agility merchSander DurSander Dur is a Professional Scrum Trainer at Scrum.org, podcast host of Mastering Agility, Professional Scrum Master and Lead Agile Consultant, and trainer at Xebia. Besides this, he's an avid writer for predominantly Serious Scrum on Medium.com. Sander has a major passion for the human side in complex domains. Ensuring a high level of psychological safety, therefore, is a critical part of his work. Organizations in complex domains can only survive when innovating. Innovation can only take place with the right balance between low social friction and high intellectual friction. While most organizations now understand how to apply Agile frameworks, they struggle with the delivery of value. Psychological safety is the next step in this evolution and Sander has a huge drive to help organizations reach that step. Sander is enthusiastic, open-minded, and ambitious. He finds interpersonal relationships and intrinsic motivations very important in team dynamics. Besides his work, Sander loves to spend time with his family, enjoys sports and eating healthy, barbecuing, riding his motorcycle, and traveling.Jim SammonsMy passion is helping people to:Do more of the right work (and less of the wrong work).Create more actual teams than just groups of people who work together.Learning how to improve themselves, their team, and their organization incrementally.Understand that less, not more, is usually part of the answer to some of the hardest questions we all face.See their workplaces, teams, and their sphere of influence as something that is evolving, which requires an evolution of all of its parts to adapt.Throughout my career, I have worked with clients of all sizes, industries, and technologies.  Whether it’s leading a transformative strategy at a Fortune 100 or helping a new startup understand its unique value proposition the common focus I bring to each role is “making people better.”Support the showContact us at:Masteringagility.orghttps://xebia.com/academy/nl/trainers/sander-durhttps://www.linkedin.com/in/jamessammons/https://www.linkedin.com/in/sanderdur/Hosted by Ausha. See ausha.co/privacy-policy for more information.

For questions or requests that you would like us to check on, please drop a message on LinkedIn or join the Mastering Agility Discord community!Participate as an audience memberMastering Agility MuralMastering Agility merchSander DurSander Dur is a Professional Scrum Trainer at Scrum.org, podcast host of Mastering Agility, Professional Scrum Master and Lead Agile Consultant, and trainer at Xebia. Besides this, he's an avid writer for predominantly Serious Scrum on Medium.com. Sander has a major passion for the human side in complex domains. Ensuring a high level of psychological safety, therefore, is a critical part of his work. Organizations in complex domains can only survive when innovating. Innovation can only take place with the right balance between low social friction and high intellectual friction. While most organizations now understand how to apply Agile frameworks, they struggle with the delivery of value. Psychological safety is the next step in this evolution and Sander has a huge drive to help organizations reach that step. Sander is enthusiastic, open-minded, and ambitious. He finds interpersonal relationships and intrinsic motivations very important in team dynamics. Besides his work, Sander loves to spend time with his family, enjoys sports and eating healthy, barbecuing, riding his motorcycle, and traveling.Jim SammonsMy passion is helping people to:Do more of the right work (and less of the wrong work).Create more actual teams than just groups of people who work together.Learning how to improve themselves, their team, and their organization incrementally.Understand that less, not more, is usually part of the answer to some of the hardest questions we all face.See their workplaces, teams, and their sphere of influence as something that is evolving, which requires an evolution of all of its parts to adapt.Throughout my career, I have worked with clients of all sizes, industries, and technologies.  Whether it’s leading a transformative strategy at a Fortune 100 or helping a new startup understand its unique value proposition the common focus I bring to each role is “making people better.”Support the showContact us at:Masteringagility.orghttps://xebia.com/academy/nl/trainers/sander-durhttps://www.linkedin.com/in/jamessammons/https://www.linkedin.com/in/sanderdur/Hosted by Ausha. See ausha.co/privacy-policy for more information.