

Crisis Designer Podcast
Conducttr Crisis Exercise Platform
This new season is tailored around insightful conversations with a diverse lineup of subject matter experts and crisis designers. We discuss their experiences and share best practices in crisis design, so you can enhance your own strategies and methodologies.
If you are passionate about creating remarkable exercises in crisis management, reputational risk, business continuity, risk management, information warfare, or high-fidelity simulations, this is the perfect show for you!
If you are passionate about creating remarkable exercises in crisis management, reputational risk, business continuity, risk management, information warfare, or high-fidelity simulations, this is the perfect show for you!
Episodes
Mentioned books

Feb 4, 2022 • 39min
S2E4 - Information operations, modern ransomware and crime scripts
In this episode, as Russian adversarial activities are on the news again, we talk about our Information Operations toolkit. We explain how it was created, a useful example and how to use its worksheet and cards to inspire and create realistic information environments. As for what caught our eye, we discuss traits of modern ransom attacks, crime scripts and some Elon Musk’s singularities.
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
https://www.microsoft.com/security/blog/2022/01/15/destructive-malware-targeting-ukrainian-organizations
https://fortune.com/2022/01/14/hackers-ukraine-government-websites-messages/
https://www.currentaffairs.org/2022/02/unfortunately-we-are-not-living-in-a-simulation
https://www.protocol.com/elon-musk-flight-tracker
https://link.springer.com/article/10.1007/s12117-021-09428-9
https://www.safeseas.net/using-crime-script-analysis-to-better-understand-piracy-manifestations/
https://www.conducttr.com/information-operations-design-tools
https://teatrodelsoho.com/evento/company/
https://streamlit.io/

Jan 28, 2022 • 1h 2min
S2E3 - Upcoming risk scenarios and organizational readiness
In this episode, we invited Rob Walley from Controlled events to talk about risk and readiness in 2022. We review upcoming scenarios and discuss how companies are approaching exercising this year, apart from sharing tips and strategies for crisis design, facilitation and assessment. What caught our eye this week goes from cybersecurity trends and the media battle for the cognitive domain to introducing our brand new hybrid warfare model DUSTS.
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
https://www.forbes.com/sites/edwardsegal/2022/01/23/peloton-has-fifth-pr-crisis-when-another-tv-character-has-heart-attack-using-exercise-bike
https://searchitchannel.techtarget.com/feature/Cybersecurity-outlook-Consultants-cite-5-trends
https://foreignpolicy.com/2022/01/26/ukraine-militia-bleed-russia/
https://www.amazon.co.uk/Media-Warfare-Taiwans-Battle-Cognitive/dp/B09HG19F8V
https://blog.conducttr.com/dusts-hybrid-warfare-model
https://controlledevents.com/
https://www.conducttr.com/practical-guide-to-exercising
https://espacio.fundaciontelefonica.com/audioguias/en/blog/audioguia/the-great-imagination/
https://store.steampowered.com/app/746850/Cloudpunk/

Jan 21, 2022 • 1h 13min
S2E2 - Interactive narratives and the importance of participation
In this episode, our guest Krishna Stott, interactive storyteller at BellyFeel, talks about the great line-up of the upcoming conference The Modern Audience (online event, Feb 2nd). We also discuss the importance of interaction in crisis scenario design and we review outstanding videogames and experiences that encourage participation. As for what caught our eye, brand scandals and acquisitions, current reputational risk examples and sci-fi authors' scenarios for the wars to come.
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
https://www.cert.govt.nz/it-specialists/guides/how-ransomware-happens-and-how-to-stop-it/
https://www.ft.com/content/96801e40-a949-46f7-893f-4c1d8235f7db
https://www.msn.com/en-gb/entertainment/music/nestle-gets-its-fingers-burned-over-kitkat-bars-adorned-with-hindu-deities/ar-AASYC2n
https://redteamdefense.org/
https://wtdotcom-prod.s3.us-east-1.amazonaws.com/assets/The-Future-100-2022.pdf
https://modernaudience.org/
https://www.justwatch.com/us/apps
https://ko-fi.com/s/e21c5af578

Jan 14, 2022 • 54min
S2E01 - Social engineering and Business Continuity benchmarking
In this episode, we launch Season 02! To celebrate this, we talk about social engineering and how to think like the attacker in a red-teaming exercise, but we also discuss the brand new Business Continuity benchmarking report and its 2022 insights about BC teams. Some cool items caught our eye this week, from psy-ops agencies and star nurseries to news-trust stats and Slovak games.
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
https://www.ft.com/content/1e030bbb-a074-4fbd-94c5-94fe579a9a8a
https://www.punchdrunk.com/project/theburntcity/
https://www.youtube.com/watch?v=iEJIhDxgHug
https://www.bleepingcomputer.com/news/security/hackers-take-over-diplomats-email-target-russian-deputy-minister/
https://reutersinstitute.politics.ox.ac.uk/news/21-findings-reuters-institutes-research-2021-still-relevant-2022?s=09
https://scd.sk/clanky/playable-english-localizations-of-slovak-digital-games-from-the-late-80s-period/
https://www.itgovernance.co.uk/social-engineering-attacks
https://www.thebci.org/resource/bci-business-continuity-resources-benchmarking-report-2022.html
https://www.youtube.com/watch?v=NaIENOjfnVo
https://itch.io/jam/historically-accurate-5

Dec 17, 2021 • 50min
S1E08 - Immersion in tabletop exercises & measurement of effects
In this episode (the last episode of our first season!), we discuss types of immersion and how to apply them to tabletop exercises. We also talk about the measurement of effects and discover different frameworks for encouraging behavioural change. And what caught our eye this week ranges from GTA radio stations, an immersive Arkham asylum and the TV show “Social Media, Anger and Us”
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
https://hypebeast.com/2021/12/gta-online-motomami-radio-station-launch-rosalia-arca
https://arkhamasylum.seetickets.com/register/arkhamasylum
https://www.bbc.co.uk/iplayer/episode/m0012kf0/david-baddiel-social-media-anger-and-us
https://tattle.life/
https://escapehunt.com/uk/birmingham/games/operation-mindfall-outdoor-game/
https://blog.conducttr.com/what-is-a-tabletop-exercise
https://gcs.civilservice.gov.uk/guidance/marketing/delivering-government-campaigns/guide-to-campaign-planning-oasis/
https://modelthinkers.com/mental-model/east-framework
https://www.mdrc.org/publication/elegant-simplicity-and-potential-pitfalls-simple-frameworks
https://www.khanacademy.org/humanities/hass-storytelling/imagineering-in-a-box

Dec 10, 2021 • 33min
S1E07 - Counter-terrorism, digital occupation and survival games
In this episode, we invite our Crisis Designer Ondrej Palicka to discuss a counter-terrorism scenario he’s putting together, so we talk about design considerations, disinformation techniques and different actors in this real-attack-inspired exercise focusing on the “golden hour”, that is, the first 60 minutes after an incident. We also discuss the Olympics' boycott, Israel digital occupation and five political games that explain the world (and could be great Xmas presents).
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
Brand Narratives for the 2022 Genocide Olympics - Conducttr BlogConducttr
https://foreignpolicy.com/2021/12/03/palestinian-israeli-occupation-social-media-censorship-facebook-silicon-valley/
https://foreignpolicy.com/2021/11/26/holiday-gift-games-wargames/
https://orca.cardiff.ac.uk/120650/1/M2M+Report+[Final].pdf
https://ventura.conducttr.com/
https://endnightgames.com/games/the-forest

Dec 3, 2021 • 49min
S1E06 - Emotional contagion, conspiracies & better personas
In this episode, we explain emotional contagion and how it affects the spread of information on social networks (and in the crisis room). We also discuss a simple 3-attribute framework for improving your scenario characters to prevent them from being bland. And what caught our eye were a number of reports from Facebook, Graphika & the BCI. Oh and Abbie Richards' infographic on conspiracy theories.
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
https://www.bostonglobe.com/2021/11/29/metro/this-chart-conspiracy-theories-has-gone-viral-freebritney-qanon-local-disinformation-researcher-breaks-down-what-know/
https://about.fb.com/wp-content/uploads/2021/12/Metas-Adversarial-Threat-Report.pdf
https://graphika.com/reports/viral-vendetta/
https://www.nature.com/articles/s41598-019-50770-4
https://www.thebci.org/resource/bci-cyber-resilience-report-2021.html
https://www.youtube.com/watch?v=QM1tUwpy-yQ
https://www.janejordan.com.au/blog/why-reading-emotions-and-picking-the-panic-is-critical-to-crisis-success
https://www.kosmosgames.co.uk/games/exit-advent-calendar/
https://www.nreal.ai/light

Nov 26, 2021 • 1h 1min
S1E05 - Social media crises, Big Bird & hostage influencers
It’s a special guest episode this week featuring Angelique LaRue. Angelique is the Social Media Director at TribalVision, an agency with offices in Boston, MA and Warwick, RI. Previously she worked at Cracker Barrel in Tennessee and Shakey's Pizza in California. She has over 12+ years of digital marketing experience specializing in social media & social media marketing for businesses.
We also discuss the Kyle Rittenhouse narratives, an influencer taken hostage by cyber crooks, a Russian anti-vaccine disinformation campaign that backfires and Big Bird being banned from a political conference.
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
https://tribalvision.com/
https://interestingengineering.com/bitcoin-scam-forces-victims-to-record-hostage-style-videos-on-instagram
https://news.sky.com/story/big-bird-and-sesame-street-friends-banned-from-largest-republican-conference-12472539
https://www.voanews.com/a/russian-anti-vaccine-disinformation-campaign-backfires/6318536.html

Nov 19, 2021 • 52min
S1E04 - Team evaluation, Scenario writing and Football
In this episode we discuss how to evaluate team performance, how to get teams collaborating and present six steps to ensure your scenarios are always engaging. What caught our eye was FIFA/EA/Burger King, flooding in Canada, Marriott hotel in Prague, Frances admits to influence operations and a nice infographic from the Global Network on Counter-Extremism.
Give us your feedback: podcast@conducttr.com
Check us out: http://www.conducttr.com
LINKS
https://www.conducttr.com/essential-scenario-writing-kit
https://www.ogilvy.com/work/stevenage-challenge
https://www.washingtonpost.com/opinions/2021/11/15/france-has-admitted-it-spreads-disinformation-other-democracies-should-also-own-up/
https://gnet-research.org/2021/11/08/fogging-and-flooding-countering-extremist-mis-disinformation-after-terror-attacks/
https://www.raphkoster.com/2018/03/16/the-trust-spectrum/
https://www.theguardian.com/stage/2021/oct/24/grayson-perry-a-show-for-normal-people-review
https://www.ubisoft.com/en-gb/game/star-trek/bridge-crew
https://virtualrealityday.org/

Nov 12, 2021 • 58min
S1E03 - Belarus hybrid warfare against EU, use of time in storytelling.
In this episode we discuss writing a hybrid warfare exercise around the Poland-Belarus border crisis where Belarus is transporting refugees from Iraq in order to pressure the EU and we discuss the use of time in storytelling and how to consider seasons, rituals and more.
Give us your feedback: podcast@conducttr.com
Check us out: https://www.conducttr.com
LINKS
PolitiFact - Biden was describing misinformation about gun control legislation, not threatening to take away guns
https://www.politifact.com/factchecks/2021/nov/09/facebook-posts/biden-was-describing-misinformation-about-gun-cont/
Kenya disinformation for hire
https://assets.mofoprod.net/network/documents/Report_Inside_the_shadowy_world_of_disinformation_for_hire_in_Kenya_5._hcc.pdf
Modern Reputational Risks: Navigating Social and Technological Change
https://www.conducttr.com/modern-reputational-risks
Steph Piper's Companion Bot Templates // Hackster Café
https://www.hackster.io/videos/1048
How Belarus is helping ‘tourists’ break into the EU
https://www.bbc.co.uk/news/world-58952867
https://www.civilaffairsassoc.org/
https://www.amazon.co.uk/Anatomy-Story-Becoming-Master-Storyteller/dp/0865479933/


