Systems Simplified

In This Episode Many businesses underestimate the importance of team health in driving sustainable results. In this conversation, Adi Klevit sits down with Jackie Kibler to explore how trust, accountability, and honest communication form the foundation of a thriving organization. Jackie explains how dysfunction often hides beneath the surface — from resistance to documenting processes to leaders hesitating on tough personnel decisions — and how uncovering and addressing these issues creates long-term success. Adi and Jackie discuss the connection between healthy teams and scalable systems, showing how EOS principles align with process documentation and implementation. Jackie shares client stories where breakthroughs in trust and communication transformed company culture, boosting collaboration and results. This episode highlights the synergy between leadership, team health, and systems. As Adi and Jackie point out, businesses that invest in building both healthy teams and strong processes create an environment where accountability flourishes and growth becomes inevitable.

In This Episode What happens when vision, tax strategy, and execution collide? Carl Cox believes it creates unstoppable momentum. In this episode, host Adi Klevit sits down with Carl to discuss how entrepreneurs can position themselves for growth in today's shifting landscape. From navigating new tax laws to adopting AI tools, Carl emphasizes the importance of staying in motion, documenting processes, and measuring results. He breaks down how businesses can benefit from structural tax incentives, content-driven marketing, and efficient systems. Adi and Carl also highlight the power of human connection, especially in an era dominated by AI. Carl shares details about his upcoming 40 Strategy Growth Workshop, where entrepreneurs will leave with a complete 2026 strategic plan and the top three priorities to execute immediately. The conversation ties everything back to systems: planning, accountability, and the discipline of taking action.

In This Episode Social media doesn't have to be overwhelming or complicated—it can be a system that fuels your business growth. In this episode of Systems Simplified, host Adi Klevit interviews Shanel Evans to uncover how consultants and service providers can use social media strategically to attract the right clients. Shanel shares her entrepreneurial path, starting as a CPA and nonprofit leader before launching her marketing consultancy. She explains how "ditching perfection" and showing up authentically is often more impactful than polished content. Instead of rushing to sell solutions, Shanel encourages consultants to meet clients where they are by speaking directly to their struggles and desires. Throughout the conversation, Adi and Shanel discuss the role of systems in marketing, from documenting processes to showing up consistently on the right platforms. They also highlight the importance of clarity, authority, and visibility in building scalable, sustainable businesses.

In This Episode Delegation can feel daunting, but when done strategically, it becomes one of the most powerful systems for growth. In this episode of Systems Simplified, host Adi Klevit sits down with Laura Licursi to explore how entrepreneurs can move from chaos to clarity by learning how to delegate effectively. Laura shares her journey from leaving corporate America to founding Elite Virtual Assistants, where she built a framework that empowers business owners to scale without drowning in daily tasks. She outlines her 90-day onboarding success plan and the six levels of delegation, providing a roadmap for leaders who want to free themselves from repetitive, time-consuming work. The conversation highlights how proper systems—especially in inbox and calendar management—can help entrepreneurs focus on strategic growth while trusting their support teams. Adi and Laura also discuss the mindset shifts required to overcome the fear of delegation and embrace a process-driven approach to business.

In This Episode What happens when "too much drive" becomes your greatest asset? That's the story of Indu Sanka, who left corporate America to buy a small print shop and grew it into a thriving national signage company. In this episode of Systems Simplified, host Adi Klevit talks with Indu about her entrepreneurial journey, from navigating the chaos of a poorly systematized acquisition to scaling Red Elephant with structure and vision. Indu shares how continuous learning, adopting EOS, and developing adaptable processes allowed her company to thrive despite industry shifts and rapid growth. Together, they also discuss the importance of making tough people decisions, why building processes with the long-term vision in mind is essential, and how AI will play a critical role in the next stage of operational efficiency. Indu's story is a masterclass in how strong systems and relentless adaptability create sustainable success.

In This Episode What happens when a reluctant college graduate finds herself running a multimillion-dollar HVAC business? That's the story of Amanda Zink, who shares how she and her brother scaled their family business to 80 employees and $20 million in revenue. In her conversation with interviewer Adi Klevit, Amanda walks through the company's early struggles, including near collapse during the recession, and how those lessons prepared her to lead through the challenges of COVID-19. She highlights the importance of shifting from reactive management to systemized processes that empower employees and ensure consistency. Amanda also opens up about balancing business leadership with motherhood and marriage, revealing that efficiency and support systems are her keys to keeping it all together. She closes by sharing how automation and AI tools are helping Air Control Home Services stay innovative while working toward a bold vision of becoming a $100 million company by 2033.

In This Episode What does it take to turn a small business into a valuable, scalable enterprise? That's the focus of this conversation with Michael Crow. In her interview, host Adi Klevit explores Michael's journey from corporate executive to serial entrepreneur. Michael explains how he leveraged acquisitions to build companies, why systems are the backbone of scaling, and how staying ahead of technology trends makes or breaks growth. He also shares his approach to integrating small businesses into franchise platforms to accelerate their performance. Michael highlights the importance of processes and procedures in preparing for a business sale. Together with Adi, he emphasizes that scaling a company isn't just about making it attractive for buyers—it's about creating a business that can run without the owner. Their discussion provides a clear roadmap for entrepreneurs who want to maximize value and achieve freedom through systemization.

In This Episode What separates a company that grows sustainably from one that stalls out? According to Juan DeAngulo, it's all about process. In this engaging conversation with host Adi Klevit, Juan shares how structured systems transform founder-dependent sales into scalable, repeatable growth. Juan reflects on his entrepreneurial journey, including scaling a real estate investment firm and attending Harvard Business School's OPM program, where he realized his passion for building structured organizations. He then dives into the creation of Inselligence, explaining how its proprietary algorithms plug into CRMs to deliver insights that help businesses identify bottlenecks, segment pipelines, and improve sales and marketing alignment. Throughout the interview, Juan and Adi emphasize the power of process in sales—from documenting superstar behaviors to designing workflows that managers and teams can actually follow. They highlight how data-backed systems not only increase efficiency but also empower people, making companies stronger, more predictable, and ultimately more scalable.

In This Episode Business cards and elevator pitches might get you in the door, but Amanda Farris believes true growth comes from building genuine human connections. In this episode of the Systems Simplified podcast, host Adi Klevit sits down with Amanda to explore how LinkUnite is redefining networking in the digital marketing industry. Amanda shares how she and her partner created LinkUnite as a way to address high turnover in the industry by fostering authentic connection and collaboration. Through conferences, retreats, and curated events, the movement helps professionals form bonds that lead not only to business deals but also to mentorship, friendships, and long-term partnerships. Adi and Amanda also discuss the systems behind building a sustainable community: creating environments where people feel comfortable, encouraging shared experiences, and staying true to the principle of authenticity. Together, they highlight why meaningful human interaction is more important than ever in a world increasingly dominated by AI and digital platforms.

In This Episode Delivering excellent customer experiences often looks simple from the outside—but the reality is far more complex. In this episode of Systems Simplified, host Adi Klevit welcomes back Ty Givens to discuss how systems, processes, and training reshape the world of customer support. Ty introduces her LOOP methodology (Learn, Observe, Own, Prove), designed to help leaders absorb knowledge in plain language, see real-world examples, apply concepts directly to their environment, and leave with actionable playbooks. This approach eliminates imposter syndrome and enables managers to lead confidently with practical, usable systems. Adi and Ty also explore the role of data and metrics in shaping customer success. From CSAT and NPS to cost per contact, Ty explains how businesses can build meaningful dashboards that tell a story about their customer experience. The discussion closes with an in-depth look at AI: its opportunities, its risks, and why clearly documented processes are essential before implementation.