Systems Simplified

In This Episode Pricing isn't just a numbers game—it's a leadership and execution challenge. In this episode, Adi Klevit interviews Alex Hayes about why so many businesses struggle to charge what they're truly worth. Alex explains that while pricing strategy often gets the spotlight, execution is where most organizations fall short. Without the right mindset and systems, even the best pricing models fail to deliver results. Adi and Alex explore how fear, complexity, and internal resistance prevent teams from asking for higher prices. Alex shares how sales professionals often undervalue their influence on the bottom line and how understanding margin impact transforms confidence and behavior. The conversation highlights why pricing should reflect the value delivered to each client, not just a standard rate. The discussion also dives into discounts, objection handling, and documentation. Alex emphasizes the importance of giving sales teams clear processes, tools, and guardrails so they can confidently navigate pricing conversations. Together, Adi and Alex reinforce a key systems principle: when pricing conversations are documented, practiced, and supported, sales teams stop discounting reactively and start leading strategically.

In This Episode Freedom doesn't come from working harder—it comes from designing your business and life intentionally. In this episode, Adi Klevit sits down with Nadine and Derek Nicholson to explore why so many entrepreneurs feel trapped inside businesses they worked hard to build. Nadine shares her journey from corporate leadership into coaching, while Derek reflects on his background managing complex operations and how a coaching mindset reshaped his leadership approach. Together, they break down the Impossible Freedom Equation, which starts with two leadership pillars: time mastery and united team design. Nadine explains that time mastery is not about doing more, but about aligning time and energy with values and natural genius. Derek adds how redefining "team" beyond employees—and fully leveraging existing support systems—creates space and sustainability. The conversation then moves into the three leadership amplifiers: wild wisdom, brave decisions, and courageous conversations. Nadine and Derek share how accessing inner clarity—often through nature—leads to better decisions, and how communicating those decisions clearly transforms both business results and personal fulfillment. The episode reinforces a core systems truth: freedom is built one aligned decision at a time.

In This Episode Persuasion doesn't start with techniques—it starts with care that can be felt, not just intended. In this episode, Adi Klevit sits down with Danny Bobrow to explore why so many businesses lose opportunities even after attracting interest. Danny explains that while marketing can make the phone ring, success is determined by what happens next. He introduces the idea of the "care gap," the space between a professional's good intentions and how those intentions are perceived by the person on the other end of the conversation. Adi and Danny dive into the Art of First Impressions, including Danny's structured approach to phone conversations that respectfully establishes trust, control, and reassurance within seconds. Through specific examples, Danny shows how asking the right questions, using names intentionally, and setting a supportive tone can transform routine interactions into meaningful connections. The conversation expands beyond dentistry to communication in any industry or relationship. Danny outlines his Persuasion Blueprint, emphasizing that true persuasion is ethical, collaborative, and rooted in helping people make decisions in their own best interest. Together, Adi and Danny reinforce that communication is not a personality trait—it's a system that can be learned, practiced, and refined.

In This Episode HR problems rarely show up all at once—they build quietly until they become expensive distractions. In this episode, Adi Klevit sits down with Karla Faundez to discuss how HR systems play a critical role in protecting and scaling a business. Karla explains why many small and mid-sized companies operate with HR tasks scattered across people and departments, creating risk, confusion, and misalignment as the business grows. Adi and Karla dive into the importance of starting with clarity: understanding what roles are needed, what success looks like in each seat, and how hiring should support the company's long-term goals. Karla outlines her approach to building simple, practical HR systems that ensure compliance while also aligning people with culture, values, and performance expectations. The conversation also highlights common mistakes business owners make, particularly around communication and documentation. Karla emphasizes that HR issues often remain invisible until they escalate, and that proactive systems—clear policies, documented processes, and consistent communication—allow owners to focus on growth instead of constantly putting out people-related fires.

In This Episode Influence isn't about charisma or control—it's about consistently creating alignment. In this episode, Adi Klevit welcomes back recurring guest Bob Burg to explore what it truly means to be an influencer in business and life. Bob reframes influence as the ability to move people to action through attraction rather than force, emphasizing that genuine influence always begins with focusing on others before advancing ideas. Adi and Bob dive into the distinction between persuasion and manipulation, highlighting why influence must be grounded in intent and authenticity. Bob explains that true persuasion enhances the position of everyone involved, creating win-win outcomes instead of compliance or resistance. The conversation reinforces that influence is not a personality trait, but a skill that can be learned and practiced. The discussion then turns practical, as Bob outlines several of the principles from The Go-Giver Influencer. From mastering emotions to stepping into another person's belief system and setting productive frames, Bob shows how influence can be systematized into repeatable behaviors. Together, Adi and Bob highlight why people skills—supported by structure and awareness—remain irreplaceable, even in an increasingly automated world.

In This Episode A business doesn't become sellable at the moment you decide to exit—it becomes sellable years before that through intentional preparation. In this episode, Adi Klevit interviews Channing Hamlet about what truly determines whether a business can be sold at a premium. Channing outlines four critical areas owners must address early: personal clarity on exit goals, tax planning, personal financial planning, and business readiness. He emphasizes that exit preparation is not a last-minute decision, but a long-term strategy. Adi and Channing dive deeply into business readiness, focusing on transferability—the ability for a business to operate without undue risk once the owner exits. Channing explains how concentration risk, undocumented processes, and founder dependency all reduce buyer confidence and often force deal structures that delay or reduce payout. The conversation brings everything back to systems. Channing shares real-world examples of businesses that failed to sell because knowledge lived in one person's head, as well as companies that achieved premium outcomes by documenting processes, building teams, and engineering risk out of the business. The episode reinforces a key systems principle: the easier it is to transfer how the business runs, the more valuable it becomes.

In This Episode Personal branding doesn't scale on creativity alone—it scales when creativity is supported by systems. In this episode, Adi Klevit sits down with returning guest Marina Byezhanova to explore how Brand of a Leader has evolved in response to massive shifts in AI, content creation, and visibility. Marina shares why process orientation has always been central to her business and how that structure became critical when the industry was disrupted almost overnight. Adi and Marina dive into how AI reshaped client expectations around content creation and why Brand of a Leader chose to embrace AI as a tool rather than compete against it. Marina explains the difficult but strategic decision to restructure her team, overinvest in high-quality editors, and refocus the company on human voice, nuance, and thought leadership that machines cannot replicate. The conversation also zooms out to growth and scalability. Marina reflects on how documented processes created stability during slower periods and revealed gaps during rapid growth. Together, Adi and Marina reinforce a key systems lesson: when processes break, it's often a signal to refine and evolve them—not abandon them.

In This Episode Growth doesn't fail because leaders lack ambition—it fails when growth isn't systematized. In this episode, Adi Klevit sits down with George Sandmann to unpack what it really takes to build a business that delivers predictable results. George introduces the concept of strategic capacity, explaining how businesses must be designed to consistently generate cash flow, grow sustainably, and create value that is not dependent on the owner. Adi and George explore the three dimensions of business growth: predictable profits and cash flow, predictable sustainable growth, and predictable transferable value. George explains why many businesses grow faster than their systems or cash flow can support, and how intentional design, scorecards, and process-driven execution remove guesswork from success. The conversation reinforces that systems are not about rigidity. Instead, George uses powerful analogies—from Formula One engines to sailing in open water—to show how structure creates discipline, discipline creates freedom, and freedom allows leaders to adapt to changing markets without chaos. Together, Adi and George highlight that businesses with strong systems are easier to run, more resilient, and better positioned to deliver both financial results and owner freedom.

Introduction of the Guest Kalen Marie Cotto is a fractional Chief Marketing Officer, author, and the founder of KMC Digital. With more than 20 years of experience in marketing, journalism, and public affairs—including coordinating media in high-pressure environments—Kalen brings a disciplined, no-fluff approach to revenue growth. She is the author of The Revenue Runway, where she helps business owners simplify sales, marketing, and messaging into systems that actually work.

In This Episode Growth doesn't stall because of a lack of effort—it stalls when systems don't support opportunity. In this episode, Adi Klevit interviews Jennifer Glass about the most common ways businesses leave money on the table. Jennifer explains how many companies rely too heavily on automation, mistaking activity for connection, and why true growth requires intentional follow-up, real conversations, and relationship-driven systems. Adi and Jennifer explore how joint ventures and strategic partnerships can dramatically increase revenue without increasing marketing spend. Jennifer shares practical examples of how businesses can expand their offerings through collaboration instead of building everything in-house, as well as why asking clients the right questions often reveals immediate growth opportunities. The conversation wraps with Jennifer's "business growth architect" mindset—building a business the way you'd build a house. From laying a strong foundation to reinforcing each functional area, she emphasizes that sustainable growth only happens when marketing, operations, sales, and financial systems are intentionally designed to work together.