The Empathy Edge

When we think of making big asks that will catalyze us into a new role, more funding, or higher pay, we tend to ask small for fear of hearing a dreaded NO. But today's guest, Dia Bondi, explains the role empathy plays in making big asks - and why you actually want to reframe the value of getting a YES by actively seeking out the NO so you can achieve your goals.Today, Dia shares her incredible journey of working with high-profile leaders and then making the decision to go to auctioneering school. She talks about the mental models of auctioneering and how they can help us reframe our asks in a way that gets us closer to our goals. We talk about her 6-step framework for building your ask, how to step into your zone of freaking out and see it as your zone of potential, why we need to "order off the menu" more, and how we make the mistake of conflating worth and worthiness.  Her work has personally benefited my life and business and I know it will do the same for you. To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:The ask isn’t about one person - it is something that should be mutually beneficial to both parties. The zone between the “yes” and the guaranteed “no” is a world of possibilities. If you ask for the “no” and then work down, you might get more than you ever thought possible. Find out if the person you’re speaking with is the decision maker - if they are not, offer support and tools that might help them advocate more easily on your behalf.  "We can ask for the thing we think will get us a ‘no’, and then negotiate down. Then you'll know you've not left any money or opportunity on the table. —  Dia Bondi Episode References: Elisa Camahort Page's substack This Week-ish: 2% of venture capital goes to solely women-founded start-ups. Same as in 2007About Dia Bondi, Communications Catalyst & Author, Ask Like An AuctioneerDia Bondi is a Communications Catalyst for high-impact people. In her private coaching and programs, she works with professional C-level leaders, VC-backed founders and ambitious professionals guiding, helping them find their voice and lead with it. Her workshops and talks are hosted by corporations including Quartz, Salesforce, Google’s X.team, and Dropbox. In global sport, she helped Rio de Janeiro secure the 2016 Summer Olympics. After attending auctioneering school for fun, she translated the techniques she learned into a program that prepares ambitious professionals and especially women, to ask for more and leave nothing on the table called Ask Like an Auctioneer. She’s been featured on CNBC Make It, Forbes and Fast Company. Her book, Ask Like an Auctioneer, will be published in 2023. Listen to her podcast Lead With Who You Are.Connect with Dia Bondi Dia Bondi Communications LLC: https://www.diabondi.com X: https://twitter.com/diabondia LinkedIn: https://www.linkedin.com/in/dia-bondi/ Facebook: https://www.facebook.com/diabondia Instagram: https://www.instagram.com/diabondia/ Ask Like An Auctioneer: https://www.asklikeanauctioneer.com Purchase the book:  https://www.amazon.com/Ask-Like-Auctioneer-How-More/dp/1637744129/ref=sr_1_1 Lead with Who You Are podcast: https://www.diabondi.com/podcastDia's TEDx Talk: https://www.youtube.com/watch?v=mFtHKTgyjyUJoin the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Much of the AI you hear about these days is about large language models trained to look for commonalities and best next guesses. This causes a lot of fear around how AI will be abused - Will the bots take over? Are the inputs unbiased and accurate? Will my teenager cheat on his school essay? But we can take a more thoughtful and opportunistic view of AI, specifically in areas where we can teach AI empathy. Yes, I said teach AI empathy. My guest today, Dr. Michelle Zhou, and I discuss how cognitive AI is different from large learning model AI, how these systems learn empathy, and how they empower both companies and individuals without the resources for expensive solutions. We discuss why empathy is actually even more necessary, not less, in the age of AI. And most importantly, we chat about why everyone needs to get involved in AI - why we need to "democratize it", as Dr. Zhou states, in order to be more inclusive and learn how to respond to a variety of needs and people. Dr. Zhou reveals why she believes basic customer service chatbots are one of the worst uses of AI out there!To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:AI currently looks for commonalities in people and data, as it learns to be more empathetic, we need to teach it how to recognize differences, not just those similarities. The more we all interact with AI, the more that AI is going to be smarter about understanding individual differences.There is a time and place for canned responses by a ChatBot, but often people will respond better if there is a specific response to their unique questions and needs.  "In order for AI to be inclusive, then we need more people to be there. If there are more people participating, then you have more diversity. The more involvement from a human side, the more inclusive AI can be." —  Dr. Michelle Zhou About Michelle Zhou, Co-Founder & CEO, Juji Inc.Dr. Michelle Zhou is a Co-Founder and CEO of Juji, Inc., an Artificial Intelligence (AI) company located in Silicon Valley, specializing in building cognitive conversational AI technologies and solutions that enable the creation and adoption of empathic and empathetic AI agents. Prior to starting Juji, Michelle led the User Systems and Experience Research (USER) group at IBM Research – Almaden and then the IBM Watson Group. Michelle's expertise is in the interdisciplinary area of intelligent user interaction (IUI), including conversational AI systems and personality analytics. She is an inventor of the IBM Watson Personality Insights and has led the research and development of at least a dozen products in her areas of expertise. Michelle has published over 100 peer-reviewed, refereed scientific articles and 45+ patents. Michelle is the Editor-in-Chief of ACM Transactions on Interactive Intelligent Systems (TiiS) and an Associate Editor of ACM Transactions on Intelligent Systems and Technology (TIST). She received a Ph.D. in Computer Science from Columbia University and is an ACM Distinguished Scientist. Dr. Zhou has been featured in Axios, Fortune, New York Times, Christian Science Monitor, and spoke at Fortune Brainstorm Tech last year.Connect with Michelle Zhou Website: https://juji.io/ X: https://twitter.com/senseofsnow2011 LinkedIn: https://www.linkedin.com/in/mxzhou/   Join the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Dr. Rebecca Eldredge, a licensed psychologist dedicated to empowering socially conscious leaders, shares invaluable insights on managing burnout and compassion fatigue. She discusses the balance of empathetic leadership with high performance during challenging times. Eldredge highlights the financial consequences of neglecting mental health and the necessity of psychological safety for fostering emotional expression at work. She emphasizes that self-care for leaders is crucial and explores how personal backgrounds shape emotional dynamics in the workplace.

You may not know this, but you possess a superpower.  One that helps you connect and engage with almost anyone and become a stronger leader, create a thriving culture and build business value. And the great news is, this superpower is innate to us as humans. But sometimes, for some of us, well, the power atrophies - but it can intentionally be strengthened if you know how.It's called empathy.  Today Maria shares how she discovered this superpower not only to make our world better, but how it drives organizational success - and why we are called to embrace empathetic leadership right NOW in order to move forward and solve our world's complex problems together. To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:Binary thinking in leadership is hindering our success  - it is BOTH/AND with empathy and ambition.Empathy has been named the most crucial leadership success skill for the 21st century to solve our complex problems together. And those who don't get it, will be left behindEmpathy is not just a soft skill, it is the key to greater impact (both in the world and to your bottom line) and requires great strength to practice. We have to be able to collaborate, to understand, to hear diverse opinions and points of view - without fear or anger. We have to let everyone have a seat at the table because we cannot solve these problems with our old ways of thinkingWe all need to work on our empathy muscles - where better than at work, where we spend the bulk of our time? "We cannot park our humanity at the office door. We are complex, emotional beings – and when we’re seen, heard, and valued for who we are, we thrive. And so do our organizations." —  Maria Ross Episode References: Check out my course!  Brand Story Breakthrough Thought LeaderJoin the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Carol Vallone Mitchell, Ph.D., a thought leader on male leadership paradigms, dives into the evolving landscape of leadership in today’s market. She candidly discusses the unspoken crisis single-handedly affecting male leaders who struggle with empathy and vulnerability. Traditional notions of masculine leadership are challenged, revealing that authenticity and emotional connection are vital for success. Mitchell also emphasizes that effective leadership transcends gender, encouraging all leaders to embrace empathy for more collaborative and inclusive workplaces.

1- Old School leadership thinking claims that work is work and personal is personal and never the two shall meet. However, how many of your friends resulted from work relationships? How much more joyful is the work when you know friends have your back? How much more engaged are you? After all, you often see coworkers more often in a given week than your partner or children!My guest today is author and keynote speaker Shasta Nelson. We discuss the myths around work friendships, and how encouraging friendships at work and making intentional connections leads to not only higher performance, engagement, retention, and loyalty - but less absenteeism and better health for you and your employees. We discuss the epidemic of loneliness, how to balance personal relationships with tough business situations, and why it's in an organization’s best interest to foster work friendships. Shasta shares what we learn as school age kids and how it applies to work and what healthy friendships at work look like.  To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:Work is to adults what school was to children. We never tell children to not make friends, yet many adults believe they should not make friends in the same type of environment. Being friendly with someone is different from being close friends with someone. There should be enough safety that everyone is, at minimum, friendly with each other.Proactively have conversations with your friends at work about challenges that may come up, whether because of conflict, discipline, or something else. It will strengthen your relationship as you open with one another. Consistency, positivity, and vulnerability are important for any healthy relationship. "The goal isn't to pull back and only stay comfortable. The goal is to say social health is on the other side of a little bit of relational sweat." —  Shasta NelsonAbout Shasta Nelson, Friendship Expert, Keynote Speaker, Author, The Business of FriendshipShasta Nelson is a leading expert on Friendship who speaks across the country and facilitates events for connection. She’s been quoted in magazines and newspapers, online and print, including New York Times, The Washington Post, and Readers Digest, and has been interviewed live on over dozens of TV shows, including the TODAY Show and Steve Harvey Show. Plus, if you haven’t yet seen her popular TEDx talk then you’ll want to watch that later!Her previous books include Friendships Don’t Just Happen! which is a guide for making new friends as an adult, and Frientimacy: How to Deepen Friendships for Lifelong Health and Happiness which teaches us how to make our relationships more meaningful. But it’s her newest book that we talk about today as she takes her expertise about friendship into the workplace in The Business of Friendship: Making the Most of Our Relationships Where We Spend Most of Our Time.Connect with Shasta Nelson:  Website and Books: shastanelson.comInstagram: instagram.com/shastamnelsonLinkedIn: linkedin.com/in/shastanelsonFacebook: facebook.com/shasta.m.nelsonX: twitter.com/shastamnelsonJoin the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

There is a lot of talk about how creativity and collaboration "should" be done these days. Some say processes are stifling. Others say you have to all be in the same office to collaborate effectively. Today's conversation will offer you a different take on how collaboration can actually lead to the most creative solutions on the planet.Today, I speak with Laetro co-founder and firmer Disney creative, Dave Zaboski! We talk about what Disney taught him about effective collaboration, including the idea of "plussing" to ensure the best outcome. He candidly shares how process and structure don't stifle creativity but ensure it's repeatable, and actually helps creatives get good work out into the world. We talk about the unique position we are in as humans to tell stories, the role mission plays in mobilizing a team, and how empathy is required by artists. Dave also gives his take on AI and creative technology and where the dangers and opportunities lie.To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:Solutions can and should be beautiful. Beauty is created when you add to others, not when you are negative to them. Empathy in creativity allows bridges to be built and connections to be made between different experiences of different people. Storytelling is a power - stories create our reality. What would happen if we stop telling the apocalypse stories, and start to use the technology in the stories to enable society to flourish. There is process and structure, even in creativity. It is not a bad thing, it is a way to get replicable results no matter what industry you are in. Rules are necessary for creativity to flourish.  "Creativity, innovation, the advancement of ideas and collaboration happen on both sides of the brain. In order to be able to create powerfully, it's got to be the head, heart and hands." —  Dave Zaboski About Dave Zaboski, Co-Founder and Chief Creative Officer, Laetro.comDave Zaboski is the co-founder and Chief Creative Officer of Laetro.com, a tech-enabled community of the world’s finest creatives serving enterprise customers with best in class design services. He is a classically trained painter and was an animator at Disney, Sony and Warner Bros. during the Second Golden Age of Animation. He worked on “Beauty and the Beast,” “The Lion King,” “Pocahontas,” “Aladdin,” “The Hunchback of Notre Dame,” “Hercules,” “Fantasia 2000,” and others. He has illustrated several acclaimed children’s books, including titles for Dr. Ken Dychtwald, Dr. Deepak Chopra, finance guru Ric Edelman and actor Paul Michael Glaser.Dave has created concept art for film and television, shown his fine art at galleries internationally, been the expedition artist in search of a lost temple in the Andes and painted for the Dalai Lama. Along with teaching workshops at retreat centers like Esalen Institute, Summit and Rancho La Puerta, Dave also contributed as a faculty member at Singularity University and NextMed Health Conferences. Dave teaches creativity, leadership, innovation and collaboration to entrepreneurs, makers and organizations around the world. He lives with his wife, Robin, and a small menagerie on a ranchette in Southern California.Connect with Dave Zaboski:  Laetro.com: Laetro.com LinkedIn: linkedin.com/in/davezaboski/ Instagram: instagram.com/davezart Join the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

People often confuse empathy and kindness so I spend many a keynote or leadership training session debunking the myths of empathy. My guest today, Marly Q Casanova, or Marly Q as she is known,  is “Miami’s Top Kindness Influencer” whose talks and events have inspired thousands of people of all ages to be more kind to themselves, each other, and the world since 2010.  Today we talk about the difference between kindness and empathy, how empathy is a superpower, and why the currency of kindness actually helps drive action and influence. Marly shares tips on setting boundaries and avoiding burnout when being an empathetic and kind leader.  To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:If you can be a kind leader, you are able to use empathy as your secret weapon to connect and make a difference with your team, your customers, and those in your community. You must take care of yourself and check in with yourself to ensure you don’t burn out as you perform acts of random kindness to those around you. You need to be aware of what your priorities are and where you are putting your focus. If you are aware of what is most important, it allows you to put your time there and unapologetically support yourself.  "If you feel frustrated that you are too busy to focus on what actually matters to you. I'm here to kindly tell you, you are really busy being unaware and stressing yourself out!" —  Marly Q Casanova Episode Reference:Off the Clock: Feel Less Busy While Getting More Done by Laura VanderkamFrom our Sponsor:GET YOUR FREE GUIDE! Teri Schmidt, Director of Stronger to Serve Coaching & Teambuilding, (Listen here to Ep 165) shares how you can craft effective team building experiences that foster connection, lock in valuable professional skills & benefit your community.  Introducing Learn By Doing (Good) – the ultimate team building events that seamlessly blend professional development with community service - and offer real ROI for all that time away from your "real work!". Download your free guide: Team Connection: 10 Activities to Connect in 10 Minutes or Less & learn more about these innovative experiences for your in-person, remote, or hybrid team at becomestrongertoserve.com/empathyedgeAbout Marly Q Casanova: Kindness InfluencerMarly Q Casanova is “Miami’s Top Kindness Influencer” whose talks and events have inspired thousands of people of all ages to be more kind to themselves, each other, and the world since 2010. This Tedx speaker is a successful social entrepreneur and first-generation Hispanic American living her best life in sunny South Florida as a happy mom and wife to 6x EMMY award-winning musician and co-founder of PARK Project Inc; a nonprofit movement to inspire people to "PARK" (Perform Acts of Random Kindness) worldwide. As an inspirational speaker, leadership trainer, community-builder and host of Time to be Kind with Marly Q podcast, she’s on a quest to enrich lives with the currency of kindness, connection and community!Connect with Marly Q Casanova:  MARLY Q LLC: marlyq.com Time to Be Kind Podcast: marlyq.com/podcast/ YouTube: youtube.com/@marlyQLinkedIn: www.linkedin.com/in/marlyq/ Facebook: www.facebook.com/themarlyq Instagram: www.instagram.com/marlyq Facebook Group: www.facebook.com/kindqrewTEDxTalk: Kindness is Your Superpower: www.youtube.com/watch?v=gu0FRPYD7aUJoin the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast & book: TheEmpathyEdge.comLearn more about Maria & her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Athletes & legendary coaches from sport are often cited by leaders to motivate, inspire, & pull together as a team. But how many leaders actually practice & use the skills these high-achievers leverage to be successful? In today's sports landscape, coaches who have embraced emotional intelligent approaches are scoring points & building dynasties. And corporate leaders have a lot to learn from them.Today, Dr. Peter Sear & I talk about how sport leadership has changed & become more empathic over the last two decades - thus attracting a different kind of leader. We discuss how coaches manage empathic relationships & get the balance of "close but not too close" right. Peter also shares the concept of Empathic Accuracy & tips for how to help your team build empathy among each other. To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:It is important to find & keep the balance between coach & athlete. It is also important to maintain relationships between all players, not just one or two. The same thing goes for employers & employees. Nothing beats getting to know someone on a human level - it is not about the favorites form that someone has filled in. In modern workplaces, it is important that leaders model & show empathy to their teams. That has to start with awareness & shoring up their own empathy skills.  "The ‘my way or the highway’ approach that coaches often used to apply just doesn't work with athletes of this generation. They've got different expectations and different powers." —  Dr. Peter SearAbout Dr. Peter Sear, Founder Empathic MindsI started off as a Futures Floor Trader, trading sugar futures in London for five years. I traveled before going to University at 23, to study psychology. That led to my first Masters degree, during which I opened a property company with my parents. I continued to study, getting another Masters, in Jung, & learning some neuroscience. My PhD was at Loughborough (the best University in the world for sport related research!). Since then, I've written for Psychology Today, The World Financial Review among others. I now help coaches, leaders, organizations, consultancies, & individuals learn about the powers of empathy & how to develop them. Connect with Dr. Peter Sear:  The Empathic Minds Organisation: EmpathicMinds.orgBook: Empathic Leadership: Lessons from Elite SportX: @DrPeterSearLinkedIn: Dr Peter SearFrom our Sponsor:GET YOUR FREE GUIDE! Teri Schmidt, Director of Stronger to Serve Coaching & Teambuilding, (Listen here to Ep 165) shares how you can craft effective team building experiences that foster connection, lock in valuable professional skills & benefit your community.  Introducing Learn By Doing (Good) – the ultimate team building events that seamlessly blend professional development with community service - and offer real ROI for all that time away from your "real work!". Download your free guide: Team Connection: 10 Activities to Connect in 10 Minutes or Less & learn more about these innovative experiences for your in-person, remote, or hybrid team at becomestrongertoserve.com/empathyedgeJoin the tribe, download your free guide! Discover what empathy can do for you: red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

When I say "team-building" or corporate training, do you say….ugh! Maybe you imagine sitting in a windowless conference room, or enduring an interminable video call that takes you away from the pile of work you need to get done - without offering anything of lasting value?There's a better way. And yes, it involves empathy as the key ingredient for turning a team-building event from a one-off transactional experience into a transformative one.Today, Terri Schmidt and I discuss where most well-intentioned team building goes wrong, how serving others primes your brain to learn new skills, how you can intentionally combine connection, professional development and meaning to get more ROI for your team building efforts - as well as engage and retain Gen Z talent. We have a great discussion on how to build trust and connection in a remote or hybrid workplace - including how she blew my mind with her observation of how we have always interacted with screens in the past and why our struggle to connect over screens now just requires some upskilling and re-learning! To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:Take the time to gather feedback on what your team is doing well, and also what skills your team needs to strengthen. Serving and doing good for others primes your brain to learn and retain skills and information better. Even though remotely is a new environment, you still want to build practical skills and camaraderie with your team.  "We infuse empathy in many different ways. We want to make sure that the team is actually connecting in a way that will impact their performance when they get back to the job." —  Teri Schmidt Episode References: GET YOUR FREE GUIDE! Team Connection: 10 Activities to Connect in 10 Minutes or Less and learn more about these innovative team building and development experiences at https://becomestrongertoserve.com/empathyedgeThe Empathy Edge podcast, Rae Shanahan:The Empathy Gap: 2023 State of Workplace Empathy ReportMaria's blog post: Can't Get Your Employees Back to the Office? Here's Why.About Teri Schmidt, Director, Stronger to Serve Coaching & TeambuildingTeri uses her 20+ years of experience in coaching, leadership, and performance improvement to seamlessly integrate teambuilding, leadership development, and community service.  Her workshops and coaching cultivate empowered individuals, cohesive teams, and impactful contributions to society.Teri hosts the Strong Leaders Serve podcast inspiring leaders to make their workplaces more compassionate and just through their leadership, without burning out.She is an Ironman triathlete and loves to be in nature backpacking, camping, and doing some occasional rock climbing.  She currently lives outside of Dallas with her three favorite people, her husband Jeff and her two teenage kids, Tyler and Megan.Connect with Teri Schmidt:  Stronger to Serve Coaching & Teambuilding https://www.strongertoserve.com/LinkedIn: https://www.linkedin.com/in/teri-m-schmidt/Learn by Doing (Good) workshops: https://www.strongertoserve.com/teambuilding Join the tribe, download your free guide! Discover what empathy can do for you: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!