FOXcast

Today, I am pleased to welcome Craig Armstrong, Managing Partner of Veridian, a Miami-based tax, audit, accounting, and advisory firm. Craig has over 25 years of public accounting experience, including serving clients ranging from Fortune 500 companies to local or middle market companies, as well as high net worth family offices and individuals. He began his career with the firm of Williams, Cox, Weidner, and Cox in Tallahassee, Florida, and held prior roles as Senior Manager of Corporate Accounting Special Projects with Ryder System, Inc. and South Florida Site Leader for audits of employee benefit plans at PwC in Miami. Craig co-founded CAPA, a certified public accounting firm in 2004 and merged with Hancock Askew in 2020 prior to forming Veridian in 2025. He serves on the audit and finance committee of the Board of Directors for Catholic Charities of the Archdiocese of Miami and is a member of the University of Miami’s School of Business Accounting Advisory Board. Craig and his firm, Veridian, are advisor members of FOX and we are thrilled to have their expertise available within our membership community. In recent years, technological advancements have transformed the role of the advisor serving UHNW families. Craig talks about how the role of the advisor has evolved alongside technology, and particularly how the role of the CPA has changed. With the rise of AI, we are beginning to witness the next-stage transformation of the family advisor role. Craig shares his thoughts on what is likely to happen to the role of the fiduciary advisor in the era of AI – how will CPAs, estate planners, and wealth planners will coexist with the AI tools. One practical consideration advisors and families need to navigate is the increasingly divergent preferences between older-gen and rising-gen clients. Craig offers his tips on how professionals and clients can best manage the “generational tug of war” caused by their different values and preferences. Finally, Craig provides his and suggestions for UHNW clients on how best to interact with their CPA – especially given all the self-serve tools and AI solutions that are increasingly available in all professional services fields. Please enjoy this highly informative conversation with a leading expert and experienced UHNW advisor serving enterprise families.

Today, it is my pleasure to speak with Debbie Wilkerson, President & CEO of Greater Horizons, one of the nation’s largest and most experienced providers of philanthropic services, with more than $6 billion in charitable assets. Since 1998, Debbie has helped build Greater Horizons and its local counterpart, the Greater Kansas City Community Foundation, into trusted partners for individuals, families and companies using donor-advised funds and other charitable vehicles to support the causes they care about. With a background in estate and tax law, Debbie was introduced to philanthropy through her work on Ewing Kauffman’s historic donation of the Kansas City Royals in the 1990s—the first and only time a major league sports team has been gifted to charity. Debbie became President & CEO in 2012 after serving as General Counsel and COO, and under her leadership, Greater Horizons offers a comprehensive giving platform and world-class service, with expertise in complex charitable gifts including private business interests and cryptocurrency. Debbie and her organization work with families and their enterprises to devise their giving strategies, and she tells us how they help donors identify the assets they want to or should deploy in their philanthropic strategy. Debbie has extensive experience with donors gifting to charity some exceptional assets, such as the Kansas City Royals team. She highlights the considerations and lessons learned related to deploying unique, non-traditional assets as part of a family’s philanthropic vision and strategy. Going into the practical aspects of her work with clients, Debbie unpacks the various structures – foundations, DAFs, supporting organizations, etc. – that donors can choose from when it comes to operationalizing their philanthropic vision and plans. Finally, Debbie offers some useful tips and suggestions to our listeners with regard to the practical tools, frameworks, or resources families and their family offices can engage when devising and implementing their philanthropic giving strategies. Don’t miss this highly instructive and illuminating conversation with a leading expert and practitioner in the field of family giving and philanthropic strategy.

Today, it is my pleasure to speak with Eric Hohauser, President of Harvey Hohauser & Associates, a firm specializing in the assessment, identification, integration, and placement of culturally aligned and strategically adaptive C-Suite & Vice President level leaders. Prior to joining Harvey Hohauser & Associates in 2008, Eric worked at a multi-site distribution and retail business, where he was responsible for the management of cross-functional operations, merchandising, recruitment, and training teams. Eric, and his firm Harvey Hohauser & Associates, is a valued and generous advisor member of FOX, and we are fortunate to have his expertise available to our membership community. Recruiting executive leaders and expert staff for family offices continues to be one of the top priorities, and challenges, for enterprise families. Eric talks about what it takes to successfully recruit and assimilate senior leaders into a family office, as well as what the family office recruiting landscape and marketplace looks like today. Beyond identifying and recruiting talented leaders, building a strong culture in the family office is really important – and has its own unique challenges. Eric points to what wealth owners and family leaders should be doing to foster a vibrant and attractive culture within their family offices, and how they can imbue the family office with a strong purpose and vision that attracts and retains top talent. One practical tip Eric has for family leaders is to link the family office design, governance, and even culture with those of the family. He describes how that can be done and why it helps strengthen the bonds between the family and its family office staff. Another strong suggestion Eric has for family leaders is to engage in continuity planning for the family office in a systematic and intentional manner – actively managing the organizational design of the family office and aligning it with the needs and values of the family. Eric paints the picture for our listeners of how to do that and what are some of the best practices you see families apply to achieve this goal. Please enjoy this very relevant and illuminating conversation with one of the most experienced thought leaders and practitioners in the world of family office talent recruiting and development.

Today, I am pleased to welcome Christopher Rim, founder and CEO of Command Education, a top college admissions consultancy based in New York City. Command Education helps students pursue their passions and navigate the college process. Before founding the company in 2015, Christopher worked on inspirED at Meta with the Yale Center for Emotional Intelligence and served on advisory boards for organizations like Lady Gaga’s Born This Way Foundation. A Yale graduate in psychology, he developed an EQ-based mentoring approach that has helped hundreds of students gain admission to top schools, with a 94% acceptance rate to at least one of their top three choices. Christoper helps families with what is almost always the #1 objective for parents across the globe – providing the best education, and the best opportunities, for their children. He talks about the importance of helping young rising-gen members to enter top schools and elite colleges and why this is so high up on the list of critical priorities. The college prep space has transformed significantly in recent years. Christopher shares his insights on how the landscape has changed – how the selection process has evolved among leading schools and what it takes nowadays for a college applicant to stand out and succeed. One practical tip Christopher has for our listeners is the importance of extracurricular activities and projects that showcase the values, passion, and interests of the rising gen members. He elaborates on that and highlights why these activities and undertakings matter more and more. Finally, Christopher offers his views on some of the most important practical resources for students and their parents that can help them navigate and excel throughout this process – from consultants to tutors to coaches and other quantitative and qualitative tools. Enjoy this highly informative conversation with a trailblazer in the college admission consulting and coaching space.

Today, I have the pleasure of speaking with Patricia Angus, Founder and CEO of Angus Advisory Group, an independent consulting practice serving enterprise families. A former international trusts and estates lawyer, Patricia is a thought leader in the field of multi-generational family governance, wealth and philanthropy. She has been advising global families and their companies, family offices, and foundations, for three decades and is the author of The Beneficiary Primer, among numerous publications. She founded the Global Family Enterprise Program at Columbia Business School, where she teaches graduate and executive education courses, and is a Fellow and board member of the Family Firm Institute and a frequent speaker at industry and family events. Patricia is a long-time friend and collaborator of FOX. Patricia is one of the pioneers in the family wealth space and has been at the forefront of the industry for over 3 decades. As she reflects on the past 30 years, she shares what she believes has changed significantly and what has stayed the same. As Mark Twain famously said, “History doesn’t repeat itself, but it often rhymes.” Today, we find ourselves once again in a time of significant geopolitical and economic shocks, armed conflicts at home and abroad, and the return of populism and authoritarianism even among western democracies. Patricia offers some of the lessons she has learned and would like to pass on to families and their advisors on how to best weather such times of conflict, instability, and disruption. Throughout her career, Patricia has developed a number of practical tools for families – one prominent example of a tool she utilizes with her clients is the Trustee and Beneficiary Primer. She tells us more about these tools, what is in them, and how families and their advisors can benefit from them. In the family wealth space, there is a mix of practitioners and academic programs aimed at helping families of wealth achieve success throughout their multigenerational journey. Patricia provides her insights into how families should think about utilizing practitioners vs. academics, highlighting the utility and limitations of each of these resources and offering tips into how families can achieve the right balance between the different kinds of knowledge and tools both academia and practitioners provide? Do not miss this deeply insightful conversation with one of the veterans and original thought leaders of the family wealth space.

Today, it is my pleasure to speak with Samantha Reynolds, Founder & CEO of ECHO Storytelling Agency. Since 1999, Sam and her firm have been trusted by hundreds of prominent families and global companies to preserve their legacies in books and videos. In 2005, Sam was named one of British Columbia’s “Top 40 under 40” and is also a Forbes Magazine Council Member and writes a monthly article on how to use authentic storytelling to drive business results. Sam and her firm, ECHO, are Specialist Advisor members of FOX, and we are excited to have her expertise and thought leadership within our membership community. In the family wealth space, we are increasingly talking about the importance of telling the family story and passing the history down to future generations. Sam talks about the neuroscience behind sharing authentic stories – both stories of success and of adversity. Can you talk about this and connect it with how you see the significance of the family’s story throughout their journey. There’s a delicate balance between sharing enough and sharing too much – both among family members and with external constituents. Sam shares her views on how families should navigate this balance and determine how much to share internally and with the public and their employees. One practical tool Sam has developed and uses with her clients is a list of questions rising-gen members can ask of their elders. She tells us about this list and highlights the top questions to ask and the best settings in which to ask them. Sam also describes some of the modern technology-enabled tools and resources she recommends to families to help them with their effective communications and storytelling – or as she calls it “memory insurance.” Enjoy this insightful conversation with one of the leading thinkers and practitioners in the storytelling and legacy preservation space.

Today, I have the pleasure of speaking with Elizabeth Clubb, Founder and CEO of myFloc, an innovative fintech company addressing the unique financial needs of the aging population and their families. Prior to myFloc, Elizabeth was President and Chief Strategy Officer at an innovation and growth consultancy serving Fortune 500 clients across a broad range of industries. Elizabeth is on the Board of Directors of Lenbrook, a nationally renowned Continuing Care Retirement Community, where she serves on the Strategic Planning Committee and the Marketing Committee. She is an active member of the AARP Agetech Collaborative and The Business Collaborative for Brain Health and an Advisory Board member of The Famtech Collaborative. Across our society, there are lately more conversations about and recognition of the impact of age on financial decision-making and the associated risks. Elizabeth talks about how the topic is being broached and addressed in the wealth management space in general, and in the world of wealthy families and family offices in particular. A related, and unfortunately relevant and frequent, topic is financial fraud targeting older people. Elizabeth describes the latest trends and developments in the space and elaborates on how the threats and risks evolving are and how the risk-management, education and protection strategies and tactics are developing to respond to those threats. One practical tip Elizabeth offers is that, in addition to all the technical and quantitative solutions and strategies, families and their family offices should also focus on the human element of fraud prevention – specifically, talking to and educating family members about fraud sooner than later. She shares the best practices and approaches for families she has observed in that area. Finally, she provides her top list of useful fraud prevention tools for families and family offices that can help them protect family members from financial exploitation. Please enjoy this highly informative conversation with a leading expert and practitioner specializing in the unique financial needs and risks among the elderly and their families.

Today, it is my pleasure to speak with Roy Moëd, Co-Founder of LifeBook Memoirs, a company dedicated to helping parents and grandparents preserve their life stories in beautifully crafted, private autobiographies for their families. The inspiration for LifeBook Memoirs came from Roy’s own experience when he helped his ageing father rediscover a sense of purpose at a difficult time in his life. Since then, Roy and his company have created over 20,000 private memoirs for families in more than 40 countries. Prior to that, Roy co-founded Pourshins Limited in 1978, which grew into a global enterprise employing over 600 people in 4 countries around the world. Throughout his career, he has built businesses not just with commercial success in mind, but with a heartfelt desire to connect and impact people and families in ways that matter. Roy begins by explaining it is important for families to share their history with their children and future generations and for founders and family leaders to tell the story of their life and achievements in their own words. Nowadays, there are so many storytelling formats to choose from, yet in his business, Roy has adhered to a single traditional format – the autobiographical printed book. Roy talks about why the physical book is still the best medium for older generations to share their life story with their progeny. Many family leaders may feel overwhelmed by the notion of writing a book that captures the essence of their life’s journey and achievements. Roy offers his advice on how to get started on the journey of writing an autobiography that will speak to and be appreciated by future generations. Roy provides some practical resources that he recommends to families and family leaders who wish to consider embarking on a book-writing journey to memorialize the family’s origins, values, and stories. Enjoy this illuminating conversation with a veteran storyteller and publisher of limited-edition biographies exclusively serving enterprise family leaders and founders.

Today, I have the pleasure of speaking with Amy Castoro, President and CEO of The Williams Group, where she leads a team dedicated to ensuring the smooth transfer of wealth across generations. Amy is a recognized expert in preparing high-net-worth families to successfully transition wealth while maintaining family unity and control over assets. She is also an accomplished author, keynote speaker, and senior family coach known for her direct yet compassionate approach, which fosters long-term relationships and delivers measurable results. Amy is the author of Bridging Generations—Transitioning Family Wealth and Values for a Sustainable Legacy. She is a long-time friend of FOX and has been a speaker at FOX events and council meetings. Amy has helped many UHNW families navigate intergenerational transitions, and she shares her experience on what are the hallmarks of a successful wealth transition and what role trust and communication play in achieving such successful transitions. Throughout her career, Amy has created a framework for how to build, repair, and manage trust in a family. She tells us about this framework and highlights how families can successfully leverage it. One practical tip Amy offers to many families is how to have challenging conversations and how to structure this often-uncomfortable process. She provides her recipe for success with necessary but difficult discussions within the family. Another practical tool Amy has developed is her “10 Questions Quiz” that she uses to help families strengthen relationships with each other and prepare for a smooth and successful intergenerational wealth transition. She describes the 10 questions and how she applies the quiz to help families succeed. Enjoy this insightful conversation with a leading advisor of UHNW families and practitioner in the field of family transitions and wealth transfer.

Today, it is my pleasure to welcome back to FOXcast Jeff Strese, a valued member of the FOX team. Jeff is a human capital expert and executive coach focused on family-owned business leaders and senior wealth advisors. He works with FOX as consultant to develop transformational leadership programs and support our councils with thought leadership on human capital, generational transitions, and family dynamics. Jeff also teaches in the Executive Education program at SMU’s COX School of Business based in Dallas, TX. One constant in our space is the fact that families – and their enterprises and family offices – are often in a state of transition and change. And change is not easy for anyone. Jeff talks about the most common and challenging types of change that families and family offices undergo. There are many theoretical and practical models for helping people and organizations go through change smoothly. Jeff has found that Janssen’s “Four Room Model” is particularly effective with families undergoing change. He describes this model, how it is constructed, and how families can apply it to manage the process and risks of change. We delve into the practical tips Jeff has for family leaders on how they can apply the Four Room Model to champion and lead smooth and successful change within their family and the extended enterprise. We then also turn to those who are on the receiving end of change and transformation – both family members and others within the family enterprise or family office. Jeff offers his suggestions to them on how best to engage with the process to ensure the best outcomes and experience. Do not miss this illuminating conversation with one of the leading human capital experts and practitioners in the family wealth and family office space.