EOS for a Better Business, Better Life

Richard Conway describes himself as Entrepreneur, father, author, columnist & investor.  He is the Founder and CEO of Pure SEO, New Zealand's most awarded search agency. They have been in the Deloitte fast 500 for 7 years in a row, so he knows how to grow a business. But as he says, "Success is not Revenue alone". In this podcast he shares his journey from moving from the UK to NZ with no contacts & no networks & starting a small company, to where he has got to today. Richard is also a published author, of the best selling book - "How to Get to the Top of Google Search" with Penguin Books & as a successful entrepreneur he happily shares his journey, his learnings & supports many others on their Entrepreneurial journey through talking at events, being an active member of EO & just generally always looking at how he can help people. Richard also shares his 3 top tips for Business Owners & Entrpreneurs. I met Richard whilst working at Tower Insurance (my final stint in a Corporate environment). It was whilst he was distracted, as Entrepreneurs often are, by running multiple businesses. He had this idea about an online insurance comparison site & I just happened to be the Manager of Marketing at Tower Insurance. I am so grateful for that meeting because Richard & I became friends & he introduced me to The Icehouse (where I worked as a coach & mentor for 7 years) & to EO New Zealand (Entrepreneurs' Organization) (where I found a new support family & made more great friends). Those things changed my life & led me to launching The Common & meeting Daniel & Francesca from EOS Worldwide, when they launched into NZ using my event centre. From there I became a professional EOS Implementer & that too has changed my life. Thank you Richard. From such a seemingly boring meeting about insurance to a lifetime friend that changed my life. And thanks for always openly sharing & helping people 💖 Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

Scott Rusnak is an accomplished business owner, having built & successfully exited 2 of his companies.  He is now a Certified EOS Implementer whose passion is helping business owners and burgeoning entrepreneurs get what they want from their businesses so they can live the life they want. Scott is also the author of 'The Entrepreneurs' field guide - Design your life before someone else does it for you!' In this podcast, we talk about how success isn’t rocket science... It’s all about getting clear on what you want and focusing on it. Scott shares his journey through building & exiting 2 businesses of his own, some of his client success stories, as well as his top 3 tips for helping you to design your best life. We chose to go freestyle on this podcast, with Scott sitting outside on his balcony, next to his surfboard. The sound quality might not be the greatest, but it was a real, open, honest & fun conversation which I hope you'll enjoy! Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

Cash flow can be a real issue for businesses... Especially with the current environment where we have some industries pushing out payments to up to 80 days. So what's stopping you from freeing up some cash to continue your growth initiatives?  Invoice financing is huge overseas in Europe & the US but many people don't actually know what it is in NZ, because it's not widely used.  Invoice financing is the process of releasing money from unpaid invoices, so that you can use that money to pay for things the business needs & Sarah Lochead-MacMillan, as the GM of Geneva is an expert in this area. For many of the businesses, they have to wait maybe 60 plus days to get paid. There are some wholesalers who work with supermarkets that can be waiting up to about 75 days to get paid. If you're paying your staff weekly, that is a mistiming of cash.  And you always have rent and power and bills like that to pay monthly.  If you don't get paid for two months, how do you find the cash flow?  Join me as I speak with Sarah about the pros & cons of Invoice financing & how you can use it to accelerate growth in your business. Sarah also shares her top 3 tips for businesses, which are simple but effective. Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

Dan Wiliams started his entrepreneurial journey at age 10 earning money as a paperboy and local lawnmower kid. The thrill of the enterprise always meant more to him than the money.  He started building and selling computers at the age of 15 and became the go-to for all technology needs for all friends and family.  He eventually had his first experience running and owning a business after joining a small IT business at the age of 21.  He helped grow it to over $20M in revenue and replaced himself in it and exited.  He has done about 5 mergers, sales and acquisitions throughout that time and started his own advisory in 2017 to share his experiences with other business owners.  These days he is a director in a software company, a fulfillment company and has his own EOS practice. In this episode, Dan shares with me his journey to exit & how it's important to elevate those around you in order to really let go! The formal bio Dan is a Certified EOS® Implementer and has more than 20 years experience in the IT industry. He is the former CEO of Australian MSP and certified Great Place to Work, Powernet. He has facilitated hundreds of sessions globally on leadership, growth, and culture. Dan is driven by his passion for helping others and lifting the tide across the IT industry. Dan is a facilitator in the IT Nation Evolve program and former peer group member. Dan spends the majority of his time pursuing his purpose of connecting people with possibilities to unlock potential. As a lifelong entrepreneur himself, Dan now works with over 25 technology service providers across the APAC region as their EOS Implementer and Coach on their journey. Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

Entrepreneurailsim runs in the Serville Family. David's brother is well known for starting Serville's Hair Salon, but who knew his brother created not one but 5 franchise businesses? David is a driven entrepreneur with expertise in the franchising and service sectors. As the founder and CEO of CC Group NZ, he has been instrumental in catapulting Kiwi brands such as Crewcut (lawn mowing services and franchises), Crewcare (commercial cleaning services and franchises, Chemcare (asbestos removal), CC Training Academy (industry training), and CC Facilities Management (facilities services) to new and exciting heights. However, as all entrepreneurs know, there's a danger of getting drawn down a rabbit hole, enticed by the bright, sparkly things that we all love.  So, how do you avoid these pitfalls & make sure you don't leave money on the table? In 1991, David started a lawn mowing business with a business partner and a small business loan from the predecessor to WINZ. Almost 30 years later, that small business is now an established group of businesses. In his typically understated way, David talks with me & takes us through his journey from that small business loan to a 'not so overnight success'  group of companies that now employs 100s of staff. He shares with us how he learned from Amway, why he decided he had to learn about numbers, his relationship with his 3 wives, 5 kids & 4 grandchildren & how he avoids going down the rabbit hole. David also shares his top 3 tips on how you can maintain clarity & focus. Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

Hi this is Debra, the host of the Better Business Better Life Podcast. Thanks so much for listening in. I’ve really enjoyed chatting to our guests & asking them about their journeys – I hope you have too. You may have noticed that we’ve been off-air for a few weeks. Don’t worry – we’re not going anywhere – we just took some time out to secure some new guests & fix up the sound issues you may have experienced in the last 2 episodes. The great news is we’ve started recording again & we’ve secured some amazing guests – all successful, established Business Owners who are prepared to openly share their journey & tips & pointers with you. Guests such as David Serville, founder & CEO of Crew Cut Group – with iconic brands such as Crew Cu, Crew Care & Chem Care. David started the business almost 30 years ago with one other person & it now employs a large number of people across the 5 company brands. He shares his business growth story along with his personal journey, including 3 wives & 3 families. And Richard Conway – CEO of Pure SEO – NZ’s most awarded SEO agency & Penguin books published author. Pure SEO has been in the Deloitte Fast 500 for the last 8 years. Richard shares with us how he grew the business to over 70 staff, some of the challenges he faces & what comes next for him & the business. We also have some superb experts on topics such as business finance & creating the right environment for a healthy business & life. So please do subscribe to the podcast to make sure you get these new episodes as they come out weekly. Look forward to sharing more of my guests' journeys with you, starting mid-April. As always, if you have any topics you'd like to hear about or guests that you would like to hear from then please let me know.

Nick and Jeni Clift are the owners & Directors of DWM Solutions, now merged with Milan Industries Group.  They have been working together in their own businesses for close to 25 years. Nick is Director of MIG, and holds the role of Visionary. Jeni is Head of People & Culture at MIG. She also has a consultancy business, Tenassia, working with her clients as an EOS Implementer and providing Business & Leadership Coaching. DWM Solutions opened for business in February 2002. We provide proactive IT support services for Local Government, Water Authorities, Education and Health entities as well as small to medium Commercial organisations. In a nutshell, we think about your IT so you don’t have to! Our clients are located across Victoria, we support them from our offices in Melbourne, Bendigo and Echuca, and in January 2017 we relocated our Geelong office to Torquay.  We currently employ 16 staff. Prior to founding DWM Solutions, Nick held various roles within the computer and information technology industry. These included Director and General Manager of TriTech Computer Services; and Engineer, Service Manager and National Technical Services Manager over a 13-year career with Unisys.  Nick holds Certificate of Technology in Electronics and Certificate of Technology in Computer Servicing from RMIT.  These, coupled with his extensive industry and product certifications, highlights a wealth of knowledge and skills. More than 30 years of experience in the computer industry has given Nick a sound understanding of the important role technology plays in business. His ability to keep abreast of the ever-changing pace of information technology is second to none. Jeni’s background is in Human Resources & Administration, she has worked with many of Australia’s best known brands, including Morgan & Banks, P&O, KPMG, NAB, Unisys and Phillips. Jeni is a Professional EOS Implementer and works as a Business Coach specialising in Leadership and Personal Development.  Jeni is a regular speaker at IT industry events and internationally, sharing her experiences in running a family business and managing the “people” side of a business. Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

Maurice is the Executive Director of Q4 Associates, the digital workforce specialists. He’s dedicated the last 25 years to bridging the gap between IT and business, and more than a decade to project and program remediation across businesses in the USA, New Zealand and Australia. During his time holding multiple senior-level and executive positions, Maurice has developed an eye for what’s critical and what’s not. He sees the potential of technology not for technology’s sake, but for its potential to bring about lasting, meaningful change for businesses, people, and society. It’s the thought leadership, a global network and experience that Maurice has bought to his years spent at the coalface helping accelerate the establishment of digital workforces in some of the most significant organizations across Australasia and the world. He is part of ongoing global conversations about the optimal adoption of this technology and the next evolution of work. In addition to multiple industry-specific qualifications, and being a certified Blue Prism ROM (Robotic Operating Model) Architect, Maurice also holds a Postgraduate qualification in International Strategy and Leadership, and a Masters in Management from the University of Auckland, New Zealand. He is also a member of the Institute of Directors. For Maurice's Top 3 tips, please visit the website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

For nearly a decade, Seth Gleeson and Datum Projects have been making life easy for brands, consultants, and contractors alike. Born from a desire to work in a more client-centric and solutions-driven environment, the business leverages Seth’s 25+ years of retail and commercial fit-out experience to run a business focused on great people and great service. Datum is very much an extension of Seth and his career. After serving a shopfitting apprenticeship post-school, he spent 14 years in the industry over in the UK before making the move to New Zealand. By the time he started Datum Projects a couple of years into his time here, he’d had enough of below-average workplace cultures. He set out to create a client-centric, solutions-driven business – and create an awesome place for other shopfitters to work. After nearly a decade, Seth’s grown the business to encompass 50 awesome staff, a 2,500sqm factory space, and projects across the country. With a specialist team across various trades and a thriving in-house joinery factory, Datum Projects offers full-service solutions and expert advice on all areas of the fit-out process. Although his main role now is ensuring that the team has everything they need to succeed, Seth is still very much part of the fit-out process. He loves working with clients and the team to ensure every fit-out is successful. For Seth's Top 3 tips, please visit the website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership

In this episode I am talking to Suzi McAlpine on the launch of her new book - "Beyond Burnout - a New Zealand Guide. How to spot it, stop it and stamp it out."   A leadership coach, award-winning blogger and keynote speaker, Suzi works alongside CEOs, managers and executives to facilitate clarity, direction and optimal performance in the areas people need it most.   Suzi McAlpine is a Leadership Development Specialist and author of award-winning leadership blog, The Leader’s Digest. She writes and teaches about accomplished leadership, what magic emerges when it’s present, and how to ignite better leadership in individuals, teams and organisations.   Suzi has been a leader and senior executive herself, working alongside CEOs and executive teams in many guises. Her experience has included being a head-hunter and executive coach, and a practice leader for a division at the world’s largest HR consulting firm.   Suzi provides a range of services as a Leadership Development Specialist, including executive coaching, leadership workshops and leadership development programmes for CEOs, leadership teams and organisations throughout New Zealand. She has worked with IAG, Weta Workshop, The Department of Conservation, Contact Energy, Merchant (Overland) Footwear, BDO Accounting, and Nelson Airport to name a few.   In 2012, Suzi started The Leader’s Digest, now an internationally acclaimed blog, which provides tips and insights to CEOs and executives around the globe. The blog has been named in CMOE’s Top 100 Socially-Shared Leadership Blogs, Serve To Lead’s Best 21st Century Leadership Blogs, Charles Specht’s Top 50 Global Leadership Bloggers, Hubworks Global Top 25 Leadership and Management Blogs and MP Star Financials’ global Top 25 Leadership Blogs for Small Business.   In 2018, she launched an online leadership programme for emerging leaders, The Leader’s Map. The programme fills a void in the leadership arena, teaching leadership skills and providing support to people who are thrust into roles in which they must lead. The programme gives emerging leaders the necessary tools to succeed in their role.   Suzi has used her expertise in the leadership space to write a book on burnout and how leaders can create environments in which people, as well as profits, thrive.   In this podcast, she shares some insights, actionable tools & practical tips for Leaders & businesses of all sizes.   For Suzi's top 3 tips & a link to her new book, please visit the website - https://www.debrachantry-taylor.com/podcast Debra Chantry-Taylor Professional EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner #betterbusinessbetterlife #entrepreneur #leadership