

The Company Road Podcast
Chris Hudson
In this podcast we’ll be exploring what it takes to change a company. Taking the big steps, or the smaller steps in between. This one’s for the intrapreneurs. You’ll be getting to know some big, brave and darn right outrageous personalities, luminaries, pioneers of business and hearing what they’ve done to fix the thorniest of problems within organisations.
Episodes
Mentioned books

Jan 7, 2025 • 47min
E66 Neurodivergence Unplugged: Transforming Work for Neurodivergent Professionals
Ani Møller, a Business Transformation Consultant and Neurodivergent Coach from Melbourne, shares her personal journey of being diagnosed with autism and ADHD at 41. She discusses the challenges neurodivergent professionals face, including burnout and stigma. Ani emphasizes coaching's role in helping individuals leverage their strengths and navigate workplace complexities. She provides practical strategies for leaders to create inclusive environments and counters misconceptions about neurodiversity, promoting a future where authenticity is valued in the workplace.

Dec 10, 2024 • 51min
E65 Silo Breakers & Synergy Makers: Unleash Change within your Organisation
Send us a text“Listening upfront is the most critical thing. You need to listen to the people that you're engaging with to be able to understand where they're coming from, what's the emotion behind the question or the challenge that they have in front of them and then ultimately thinking about it too and asking those questions around, what is the outcome that they're after? Because often when the challenge is in front of you, the outcome that they're trying to achieve, the two don't align.” - Heath GledhillSue Stewart and Heath Gledhill are leaders with over two decades of experience in organisational transformation. They bring a unique approach that integrates communication, design, and trust-building to drive impactful changes.In this episode, you’ll hear about:The importance of building trust and open communication for changeUsing design thinking to address complex organisational challengesHow to foster a culture of listening and empathy in project settingsThe role of strategic questioning in achieving impactful outcomesHow to overcome constraints and adapt to evolving client needsKey linksHeath Gledhill LinkedInSue Stewart LinkedInAurecon Design Academy at RMIT UniversityMyers Briggs Personality Profiling E50 – Rachel Zhang and David BradfordAbout our guest Sue Stewart is a seasoned strategist and change management expert with extensive global experience in design, professional services and government sectors. Over her career, she has successfully led transformative projects across America, Europe, the Middle East and Asia Pacific, specialising in strategy development, business growth, cultural transformation and market expansion.Sue is known as an out-of-the-box thinker with the ability to see and leverage connections across an ecosystem. With advanced expertise in communication, design thinking and leadership, she has presented and lectured on a range of topics including strategy, design, strategic communications, change management and organisational culture. Sue holds a Master of Arts in Communications, Honours in research and is accredited in Prosci and MBTI, positioning her as a trusted coach and leader in guiding organisations through sustained continuous improvement and innovation.Heath Gledhill, is a passionate integrated strategist committed to unlocking hidden value, overcoming financial and operational challenges, and driving evocative yet practical solutions, Heath draws on his qualifications in both design, management and business, to drive successful teams, businesses and project solutions.With over 20 years of professional experience, his transformational leadership to complex urban infrastructure projects and programs makes him widely sort after globally. A Committed advocate to cross industry borders, he is an active voice, driving a greater awareness of the need for better planning and integration of disciplines from the outset. A Fellow, Board Director and past Chapter President + Executive member of the AustrSupport the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Nov 26, 2024 • 47min
E64 Raw Courage and Reinvention: From Stripper to Global Executive
Send us a text"Imposter syndrome is not conquered by achievements. The more achievements that you have, sometimes it can disconnect you more from your sense of worth. That is why I believe in being so raw and open about my stuff now. Now that I have the privilege to do it." - DeAnna AvisThis week’s themeDeAnna Avis’ story is not your typical corporate success tale—it’s raw, real, and powerfully inspirational. From the glittering stages of strip clubs to the boardrooms of global corporations, DeAnna's transformation is nothing short of jaw-dropping.In this episode, DeAnna takes us through her difficult upbringing, battling mental health struggles, addiction, and homelessness, all while navigating the highs and lows of working as a stripper. But that's only the beginning. Today, she's a global executive, therapist, and coach who helps others thrive through adversity. DeAnna candidly discusses overcoming imposter syndrome, embracing authenticity, and the challenges of staying true to yourself in a world that often judges from the outside. Her insights into personal growth, leadership, and breaking free from self-limiting beliefs are inspiring and deeply relevant for intrapreneurs aiming to create their own success stories.Don’t miss this episode—DeAnna’s story will shake up everything you think you know about success, resilience, and the power of transformation.In this episode, you’ll hear about:The impact of authenticityImposter SyndromeThe significance of seeking supportConcept of schemas—mental patterns that influence behaviour and perceptionsManaging digital distractionPractice of writing "morning pages" for mental clarityNavigating triggers and traumaProactive career developmentThe power of positive foundationsComplexity of identity and diversityKey linksDeAnna Avis LinkedInJulia Cameron’s "Morning Pages"Company Road Podcast E40 – Lael StoneAbout our guest DeAnna Avis is a speaker, consultant and coach on thriving through adversity. A former stripper, she climbed the ranks of corporate, taking on global leadership roles and winning multiple awards for her work in customer experience and culture change. She since went on to re-train as a therapist and coach, and uses her experience of adversity to uplift other leaders and entrepreneurs. Her mission is to conquer imposter syndrome through helping other ambitious misfits to embrace their unique brilliance.About our hostOur host, Chris Hudson, is a Teacher, Organisational, Service & Product Designer and Founder of business transformation coaching and consultancy Company Road. Chris helps organisations become more customer-centric, and sets up systems within businesses to motivate teams to deliver against higher value outcomes. Chris considers himself incredibly fortunate to have worked with some of the world’s most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and AcadeSupport the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Nov 12, 2024 • 46min
E63 Beyond the simple "Thank You": The New Era of Customer Loyalty
Send us a text"The consumer, quite honestly, especially the younger generation, is looking for something more than just love me because I'm spending my money, they want to be connected to a brand." - Chris Gillen This week’s themeAs the CEO and co-owner of A Closer Look, Chris brings nearly three decades of expertise from the frontlines of retail and customer service, guiding brands through the labyrinth of CX transformation.Curious about how to leverage these insights to transform your own approach to customer experience? Tune in to hear Chris Gillen share practical strategies and visionary ideas that can help you stay ahead in this dynamic landscape. Don’t miss out—listen to the full episode now!In this episode, you’ll hear about:Emotive loyalty vs. Transactional loyalty.Impact of COVID-19 and inflation on CXThe role of AI in customer experience.Generational shifts in consumer behaviour.Proactive vs. Reactive customer service.The value of human connection.Proactive leadership in customer experience.Consumer empowerment and expectations.Innovation amid economic challenges.Key linksChris Gillen LinkedInA Closer Look Website A Closer Look Facebook PageA Closer Look X (Twitter ) PageToys R Us WebsiteTarget Website Burning Mountain Adventures LinkedIn About our guest As CEO and co-owner of A Closer Look, Chris leads the team towards achieving their vision of being the ultimate partner for brands fanatical about the customer experience. He is dedicated to building brand loyalty for clients of all industries by providing robust data about the first-hand experiences of all customers who interact with their brand.Chris’s experience in helping businesses iterate and improve their customer experience spans nearly three decades, including various leadership positions in retail companies known for phenomenal brand loyalty. His extensive expertise in leading and managing customer service programs has been instrumental in helping businesses improve their service offerings through the use of technology.About our hostOur host, Chris Hudson, is a Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.Chris considers himself incredibly fortunate to have worked with some of the world’s most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders internationally.Support the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Oct 29, 2024 • 42min
E62 Your Workplace, you’re Centre-Stage: Improvisation Skills to Elevate your Connection and Impact at Work
Send us a text"Improvisers don’t have time to hypothesise about the future of an idea. If you bring me an idea or a brick, I can't consider if it’s viable for the rest of the show; I just have to trust that it is and know the process will land us somewhere interesting. In businesses, leaders often assess the future of an idea instantly and may deny it, rather than just saying, 'Yes, and let’s build on this idea.' The improviser remembers the past, honours the present, and cares not for the future." - Broni Lisle This week’s themeBroni Lisle, a seasoned improv performer with decades of experience, shares how the art of improvisation can radically reshape the way teams communicate, collaborate, and innovate. Drawing from his work both on stage and in business settings, Broni Lisle reveals how improv helps individuals embrace spontaneity, listen deeply, and create a culture of trust and openness. Tune in to discover how you can apply these game-changing improvisational techniques to your business. Broni’s insights are sure to spark creativity and open new doors for your team’s success. Listen now!In this episode you’ll hear aboutBuilding stronger communication in your teamFostering trust through vulnerability The importance of spontaneity and playfulnessOvercoming your inner critic and embracing innovationThe importance of listening to connect, not to respondRedefining the standard 'Yes, and' to a 'Hell Yeah'Key linksBroni Lisle LinkedInImprov Conspiracy podcastGrowth Factory websiteSpontoon TV on YouTubeAbout our guest Broni has been a professional performing artist and creative for 23 years. A theatre practitioner, writer, actor, songwriter, musician and all the et ceteras in between. Over a career of thousands of stage shows, international and national tours, radio play and countless hours in rehearsal rooms, Broni has distilled his values and passion in the performing arts down to a few things; authenticity, trust, and whimsy. These values dictate the projects and the people worth collaborating on and with.In addition, Broni holds degrees in Theatre and Education and is an expert teacher, director and facilitator of improvisation, theatre and music.Broni works with corporate individuals and teams on becoming better communicators, collaborators and improving their creativity, ultimately creating a happier workplace. About our hostOur host, Chris Hudson, is a Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.Chris considers himself incredibly fortunate to have worked with some of the world’s most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders interSupport the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Oct 15, 2024 • 58min
E61 Stress to Success: Practical Nutrition and Stress Management advice for Busy Professionals
Send us a text“Your health is the only thing that's keeping you there, doing your job. ... Your body might not give you that choice. ... You keep running at such a pace and we keep expecting our body to just sustain us, which it does, to a point, but at some point it might decide that's enough and it forces you to stop." - Cailie Ford This week’s themeCailie Ford, a clinical nutritionist with a background in change management, has channelled her passion for food and health into a thriving practice.Don’t let the demands of work jeopardise your health. Tune in to this episode and discover how to nourish your body and mind, so you can thrive both at work and in life.In this episode you’ll hear aboutCailie’s journey from change management to nutrition.Key areas Cailie targets in her wellness programmes.Bad habits in corporate environments and how to address them.Strategies for managing stress through nutrition and lifestyle changes.Easy adjustments for improving nutrition, including managing stress.Balanced breakfasts and intermittent fasting for women.Hydration Tips.Balancing weight loss goals with a busy work life.Physical activity in sedentary jobs.Mindful eating and simplifying nutrition.Key linksCailie Ford's Website Cailie Ford LinkedInCailie Ford Instagram About our guest Cailie is a motivational speaker, clinical nutritionist and accredited change manager. Cailie works with businesses and across the globe, providing customised workshops and programs to support employees to feel better and achieve more. Workshops and programs focus on the relationship between physical and mental wellbeing and their impact on business performance, working towards a healthier, happier and more engaged workforce. Cailie also runs a busy private practice, specialising in gut health, hormones, sustainable fat loss and women's health across the lifespan.About our hostOur host, Chris Hudson, is a Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.Chris considers himself incredibly fortunate to have worked with some of the world’s most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders internationallySupport the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Oct 1, 2024 • 52min
E60 Beyond Yoga and Fruit: Revolutionising Mental Health in Creative Workspaces
Send us a text“You just got to put the supports in place and show them why they're doing something and give them a reason for being, rather than just, you know, hey, here's a task. Get that done, and then I'll give your next one. We want stuff at work that feels rewarding and that shows that we are progressing in our work. And that, to be honest, is just being a good manager, being a professional business, showing people their pathways through your company. If you can do that, you'll improve mental health much better than yoga on a Thursday, meditation Monday morning, and some healthy fruit and snacks in the fridge.” Andy WrightThis week’s themeAndy Wright, the visionary CEO of Streamtime and founder of Never Not Creative, who is on a mission to revolutionise the way we think about mental well-being in our work environments.Andy Wright brings a wealth of experience and an innovative mindset to the table, revealing how he’s tackled pressing issues like anxiety and depression within the creative sector.Tune in to this episode for actionable insights and inspiring strategies to transform mental health practices in your creative workspace.In this episode you’ll hear about:Deciding focus and project attractionEnsuring action and impact in initiativesMental health experiences influencing methodViews on supporting graduates and internshipsDesign of work and its effects on mental healthStrategies for workplace mental health improvementEffective business approaches to mental healthManaging constant change and uncertaintyMethods for creating lasting changeKey linksAndy Wright LinkedIn Never Not Creative Website Creative Mornings where Andy gave a talk on mental healthEverymindAnxious Achiever PodcastStreamtimeInterbrand LandorR/GANever Not Finishing School Allies and Never Not CreativeHBR Article - the concept of the "ideal worker" and its impact on personal identity About our guest Andy is an experienced leader in the creative industry with a successful track record of business growth, and creating award winning innovative brands and products. Andy is the creator of Never Not Creative.Currently, CEO of Streamtime, project management software for the creative industry, Andy previously co-founded creative agency For The People, and worked in leadership positions at Interbrand, Landor and R/GA. Passionate about improving outcomes for emerging talent, mental health and recognising the value of creativity he founded Never Not Creative in 2018.Support the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Sep 17, 2024 • 42min
E59 The Science of Decision-Making: Enhancing UX with Behavioural Insights with Angela Bliss
Send us a text“So it's about being able to marry the two, so quant and qual, and to be able to use either one to more deeply explore whatever pattern of behaviour you're trying to unpack...so I think bringing the two together is super powerful.” - Angela BlissThis weekAngela Bliss, a seasoned behavioural scientist and designer, shares her unique insights into how decisions are often made subconsciously, long before we’re aware of them. Angela has worked with top-tier companies and government bodies, seamlessly blending behavioural insights with creative execution.In this episode, Angela dives deep into the fascinating world where behavioural science meets data science, exploring how this powerful combination can transform the way organisations approach user experience (UX) research. She reveals how understanding subconscious decision-making can be the key to designing truly impactful products and services. Angela shares insights from her experience working with a major bank, where AI and behavioural science are reshaping internal and external campaigns. Angela discusses how organisations are shifting their risk appetite, driven by the need to innovate with AI.Tune in to this episode and discover how to harness the subconscious mind's power to drive better decisions.In this episode you’ll hear aboutWhat is the importance of quantitative data in design?How can designers overcome biases and improve their work?How can one check their own biases?What are the implications of making decisions before being consciously aware of them?What is the best way to understand a person’s point of view or decision-making?How can we design for cognitive ability, including cognitive decline?Key linksAngela Bliss LinkedInLondon School of Economics (LSE)National Australia BankTelstraNissanDepartment of Health (Victoria)Department of Transport (Victoria)"Nudge: Improving Decisions About Health, Wealth, and Happiness" by Richard H. Thaler and Cass R. Sunstein"Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions" by Dan Ariely"Thinking, Fast and Slow" by Daniel KahnemanAbout our guest Angela Bliss is a behavioural scientist and designer with over 20 years of experience working with Australia’s largest businesses and government departments including NAB, The Reece Group, Wesfarmers Health, Department of Health, Victoria, Department of Transport, Victoria, Telstra, MYOB, Bunnings, Coles and Nissan. Angela works in the field of applied behavioural science, combining behavioural insights with creative execution across service, product and communication design. Angela is a member of the Global AssociatiSupport the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Sep 3, 2024 • 46min
E58 Mastering Tech Marketing: Strategies for Communicating with Non-Technical Audiences
Send us a text“I would put tech language and technologies in simple terms. So I pull it apart, put it, and put it back into simple terms that other people would understand. Because with my many years experience of working with tech people, sometimes it's quite difficult for non tech people understand what they talk about. And to make any decisions to purchase, let's say, any software, anyone who's not technical has to understand what it is, what problem is solving. And this is where I come on board and explain people how it's supposed to be. Like, if you're not technical person, I would explain, as a, like your five year old put it in simple terms for you.”Olga BubnovaThis month’s themeOlga Bubnova, a tech marketing and branding expert who’s spent 13 years helping companies simplify and thrive. Olga’s not just talking theory—she’s actively transforming businesses by bridging the gap between complex tech and everyday understanding. From industrial automation to AI, Olga has a unique gift for translating dense technical language into clear, actionable insights.In this episode, Olga shares her journey from translating embedded systems lingo into plain English to coaching businesses on how to present technology in a way that resonates with non-technical audiences. Whether you’re dealing with blockchain, cybersecurity, or just trying to make sense of software, Olga has tips that can help you break through the noise. Olga also unravels the common challenges faced by entrepreneurs and intrapreneurs alike, from the confusion of choosing the right tools to the paralysis that comes with tech overwhelm.If you’re ready to transform how your business approaches technology and cut through the noise, tune in to this episode. Learn how to stay ahead without getting lost in the tech shuffle.In this episode you’ll hear aboutWhat's different from normal marketing, and how does it help in the technology world?What were the words tech people were using that people didn't understand?How has Olga found, in her experience, the best ways to communicate technology to non-technical audiences? What are some major themes or strategies she focuses on?What are some steps that someone who isn't a technical person should take to understand a technology and translate it for the outside world?How would people within a software company, who aren't technical, go about learning things in the best way, do you think?How to help somebody reacting to tech overwhelm, how to facilitate a conversation to help them focus on the problem, challenge, or goal?Where should leaders look for insight and information about technological changes?How can leaders react more quickly to changes and adopt new technologies effectively?What advice would you give to entrepreneurs or leaders on setting up rituals that promote sharing knowledge about trends and technology within their teams?Key linksOlga Bubnova LinkedInTech Femme Fusion Website About our guest Olga is a tech marketing and branding expert, specialising in helping tech businesses stand out and attract new opportunities through strategic branding, marketing solutions, and powerful storytelling. Her expertise covers areas like industrial automation, tech start-ups, software development, blockchain, FinTech, cybersecurity, AI, and SaaS, and more.Support the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/

Aug 20, 2024 • 51min
E57 Shane Burford’s Playbook: Revamping Innovation in Established Organisations
Send us a text"A lot of the ideas are existing and being able to get permission and the space to be able to work on ideas that maybe might have been someone else's baby at some point, but being able to sort of take them on and nurture them." “Sometimes I like to refer to our team as the Lazarus team because they're sort of raising projects from the dead, but sometimes ideas are just not quite their time yet…being able to sort of resurrect that project, think about it slightly differently, and being able to communicate that internally is quite challenging when there's that rich history behind some of the sort of initiatives that are important but perhaps haven't been executed right in the past. ” - Shane BurfordDon’t miss this episode where Shane Burford lays out the blueprint for embedding innovation practices that deliver long-term value. Tune in now to learn how you can bring these strategies into your own organisation and elevate your game to the next level!In this episode you’ll hear aboutWhat is Shane Burford's background and expertise in corporate innovation and entrepreneurship?What are some of the hardest challenges faced in establishing new businesses within large organisations?What strategies are effective in resurrecting and repurposing old ideas within a company?How does the "build-measure-learn" approach influence innovation in a corporate setting?What are the challenges in working with core teams on innovation projects in established organisations?What role does data play in justifying the investment of time and resources in a new innovation initiative?How do you measure the success of a new product or service, especially when aiming for mass-market adoption?What happens when an innovation idea doesn’t work out as expected, and what lessons can be learned from such failures?What is the attitude towards failure in innovation teams, and how can it be used as a learning experience?How to balance strategic thinking versus action-oriented approaches in your innovation processes?How does top-down support from leadership impact the ability to drive innovation?How to manage the risk of political sensitivities when developing new ideas?How to manage the process of killing ideas when they don’t meet customer needs or organisational goals?Key linksShane Burford LinkedInCAR GroupNational Australia BankTelstraToyotaAbout our guest Shane is an entrepreneurial leader focussed on establishing new growth businesses within existing organisations. He is focussed on embedding innovation practices in organisations so that they can discover and incubate higher risk and longer term opportunities. Shane has worked in innovation at NAB, Telstra, Toyota and is currently building new businesses within CAR Group where he is Head of Design. With a background in product and design Shane is passionate about establishing new businesses that better solve customer needs whilst also delivering long term commercial and strategic value. Support the showFor weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/


