Operations with Sean Lane cover image

Operations with Sean Lane

Latest episodes

undefined
Nov 25, 2023 • 25min

A New Approach to Operations in New Market Conditions with Logixboard's Hannah Duncan

It’s no secret that Operators and companies have been working in very different economic conditions for the past couple of years.Our guest today is someone who has had to figure out how to navigate those economic conditions and not just survive, but thrive within them. That guest is Hannah Duncan, Head of Revenue Operations at Logixboard.In our conversation, we talk about what it looks like to work in a more resource-constrained Ops environment, the value Operators can bring by sitting in on deal reviews, and why despite all of the obstacles, Hannah feels closer to her business and her teammates than ever before.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help with GTM execution at your company.This episode is brought to you by the RevOps experts at Fullcast, the go-to-market cloud. Check out this new e-book collaboration between Sean and the Fullcast team: Mastering RevOps Careers: Insights from Practitioners. To learn more about them, visit fullcast.com and tell them Sean sent you!
undefined
Nov 10, 2023 • 43min

How Building Strong Company Foundations Allows You to Actually Run Your Business with Sweep's Benjamin Zeitz

A former CRO and I used to have a running joke, "I can’t wait until we can get back to just running the business." It’s so easy in Operations to get bogged down by systems work, data clean-up, or troubleshooting the latest problem that reared its head, when all any of us want to do is run the business.To effectively run the business, though, you need to have confidence that the foundations on which you are building your business are sound.On today's episode, we're talking with Benjamin Zeitz, Head of Revenue Operations at Sweep, a company that is helping Operators spend less time agonizing on how to pour those foundations by offering templates to quickly add best-practice CRM funnels to your Salesforce.In our conversation, Benjamin and I talk about the flywheel approach he uses to get operators back to running their businesses, the balance of making processes easy for end users while maintaining the integrity of what you want to measure, and we go deep on an example of a foundational funnel design: meetings and opportunities.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help with GTM execution at your company.This episode is brought to you by the RevOps experts at Fullcast, the go-to-market cloud. Check out this new e-book collaboration between Sean and the Fullcast team: Mastering RevOps Careers: Insights from Practitioners. To learn more about them, visit fullcast.com and tell them Sean sent you!
undefined
Oct 27, 2023 • 33min

Launching a New Product from Scratch as a General Manager with Force Management's Kathleen Schindler

The role of the General Manager is one that's always been intriguing to me, but I've had a hard time wrapping my arms around it. Until now. And on this episode, we’re joined by Kathleen Schindler, GM of Ascender, a new platform and community by Force Management.What’s interesting about Ascender is that it’s basically a start-up within a very well established and successful company, Force Management. And what's interesting about Kathleen is that she had already been at Force Management for nearly a decade when she took on this new GM role for a brand new product.In our conversation, Kathleen answers what it means to be a GM, we dive into how you stay true to your ideal customer when building a new product, and Kathleen tells us what it means to be a "lurker" in a community.You can check out Ascender for yourself at Ascender.co.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help with GTM execution at your company.This episode is brought to you by the RevOps experts at Fullcast, the go-to-market cloud. Check out this new e-book collaboration between Sean and the Fullcast team: Mastering RevOps Careers: Insights from Practitioners. To learn more about them, visit fullcast.com and tell them Sean sent you!
undefined
Oct 13, 2023 • 33min

The Rise of VC Operations with Sydecar's Halle Kaplan-Allen

Venture Capital firms are often the thought leaders and the tastemakers when it comes to new technologies and trends. But despite VC's focus on efficiency, they don’t really invest in internal efficiencies for themselves. Which brings us to VC Operations.What exactly does Operations look like inside of a Venture Capital firm? Luckily to help us answer this question, we’re joined by someone who has been studying this very topic for years, Our guest this week is someone who can help introduce us to what Operations looks like inside of a VC Firm. That guest is Halle Kaplan-Allen, Director of Growth at Sydecar, a deal execution platform for venture investors.In our conversation, Halle and I talk about why VC don’t typically invest in Operations, we explore the differences between front office vs. back of office operations, and why when Halle couldn’t find anyone else talking about VC Operations, she started a newsletter about it herself.(Here's Halle's VC CRM post we talked about in the episode)Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Halle on LinkedIn and Twitter @Seany_Biz @halleka_, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help with GTM execution at your company.This episode is brought to you by La Hacienda, your go-to agency for branding, creative strategy, and media production. To learn more about them, visit lahacienda.media and tell them Sean sent you!
undefined
Sep 29, 2023 • 39min

Charting a Course for International Expansion with Gong's Shantanu Shekhar

The moment when a US-based company decides to expand internationally -- more specifically when they decide to open up local offices in those international regions -- is quite the investment. Everything about your business gets harder, more complicated. To help make the complex simple for the rest of us, we're joined on this episode by Shantanu Shekhar, someone who has gone through this exact expansion twice, at two of the most well revered brands in tech, LinkedIn and Gong.Shantanu is currently based in Dublin, Ireland as the Head of EMEA Customer Sales and GTM Operations at Gong, and he has the guide for the rest of us to follow for a successful international expansion.In our conversation, we talk about choosing where to open your first international office, we explore the balance of finding your own unique international identity while also staying connected to HQ, and why your barometer of success metrics might need to shift in the early days of your International business.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help with GTM execution at your company.This episode is brought to you by the RevOps experts at Fullcast.io, the go-to-market planning platform. To learn more about them, visit fullcast.io and tell them Sean sent you!
undefined
Sep 15, 2023 • 34min

Why RevOps Policies are Your Company's Competitive Advantage with Fullcast Co-Founder Bala Balabaskaran

Around this time of year, Operators are entering Planning season. We’re starting to piece together a laundry list of tasks that we need to accomplish before the year turns over.Planning as a function in RevOps has changed, though, and so have the tools available to us.Bala Balabaskaran is someone who has been at the center of those changes as Co-Founder and CTO of Fullcast.io, the Revenue Operations planning platform. After spending his career at companies like Salesforce, Microsoft and HP, Bala is unique because he brings a product perspective to Operations problems.In our conversation, Bala teaches me about The 5 C’s of RevOps policies, we tackle the baggage that comes with the word "policies," the difference between workflows and policies, and why annual planning is no longer a singular, one-time event.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to build a lasting GTM machine at your company.
undefined
Sep 1, 2023 • 46min

When "Good Enough" is Good Enough at Early Stage Companies with Taft Love

It’s really tricky at an early stage company to know whether that new thing you’re building, that new process, that new report, that new piece of infrastructure is “good enough.”Should you just solve the immediate problem or do you need a solution that can withstand multiple years worth of changes in the business? Sometimes, according to our guest today, “good enough” is good enough.That guest is Taft Love, Founder of Iceberg RevOps, a revenue operations agency, and the Head of Inside Sales at Dropbox. From his own experience at 5 unicorns and from his work with may early stage companies at Iceberg, Taft is a wealth of information about what early stage companies actually need and what is just noise.In our conversation, he teaches me why preparing for scale can get in the way of actually scaling, how to arrive at the MVP of the metrics you actually need to run your business, and why data is always accurate, if not always trustworthy.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to build a lasting GTM machine at your company.
undefined
Aug 18, 2023 • 36min

The Magic of Marketplaces with Colin Gardiner

Most of our time on this show has been spent looking at B2B SaaS companies. Where we have not spent much time at all, until today, is on marketplaces.The person to change that, and our guest on this episode, is Colin Gardiner. Colin is unique because he has led both Product and Revenue teams at marketplaces like Roamly, Outdoorsy, and Tripping.com, and today he puts that expertise to work as both an advisor and investor in all things marketplaces.In our conversation, Colin teaches me about 4 different types of marketplaces, what market place liquidity is and how to create it, and if you stick around until the end, you’ll get to hear why he thinks learning economics is the most tried and true way for you all to evaluate the world.Want to work with Colin? Click here to learn more about him or work with him on your marketplace.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help build your company's revenue machine.
undefined
Aug 4, 2023 • 36min

Navigating from Start-up to Scale-up with LinkSquares' Tim Parilla

One of the most interesting inflection points in a company’s evolution is when it becomes abundantly clear to everyone on the team that it’s time to transition from scrappy start-up to scale-up.Our guest on this episode, Tim Parilla, also loves this inflection point, and as you’ll soon see from our conversation, he thrives in it. Tim is the Chief Legal Officer at LinkSquares, the contract lifecycle management platform valued at over $800M. Prior to LinkSqures, Tim spent 7 years at DraftKings helping them navigate this same evolution.In our conversation, Tim teaches us about the functions that need to be created from scratch during this inflection point, we talk about how employee career growth can keep pace with company growth, and he breaks down why non-GTM functions should be held to the same data standard as their sales and marketing counterparts.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help build your company's revenue machine.This episode is brought to you by the RevOps experts at Fullcast.io, the go-to-market planning platform. To learn more about them, visit fullcast.io and tell them Sean sent you!
undefined
Aug 1, 2023 • 5min

Special Announcement from Sean

A couple of big pieces of news for Sean, and the show!

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode