
Live at ViVE
Live at ViVE is an interview series with leading industry visionaries who are transforming healthcare and technology.
Latest episodes

Nov 28, 2023 • 21min
S2 E26: Healthcare's Quantum Leap with Colin Soutar
About Colin Soutar:Dr. Colin Soutar is a managing director at Deloitte Risk & Financial Advisory. He leads cyber & strategic risk Products and Technology within the Government & Public Services practice and is the Deloitte US Cyber Quantum Readiness leader. After finishing his studies in Dundee, Scotland, Colin started his career with a two-year post-doctorate study at NASA’s Johnson Space Center, developing pattern recognition techniques for autonomous rendezvous and capture operations. Colin now has more than 25 years of experience in biometrics, digital identity, and cybersecurity technologies and was previously the CTO of a public company in Toronto, Canada, for almost a decade. He currently serves on the World Economic Forum Global Future Council for Cybersecurity.Things You’ll Learn:Quantum computing offers advanced computing capabilities, modeling, simulation, and optimization that prove incredibly beneficial to industries such as life sciences and healthcare. Quantum computing can revolutionize the way we approach data analysis, transforming the field with its powerful algorithms.While quantum computing promises immense value, it also poses a significant cybersecurity threat. Once quantum computers become available, they can potentially break the current encryption methods used to protect the integrity of transactions and data.Though the exact timeline for cryptographically relevant quantum computers is uncertain, organizations must proactively assess their exposure and inventory their cryptographic algorithms. Understanding the potential impact on data security and privacy is crucial for healthcare organizations, especially considering the expected longevity of patient data.Resources:Connect with and follow Colin on LinkedIn.Follow Deloitte on LinkedIn.Explore the Deloitte Website.World Economic Forum & Deloitte papersQuantum Readiness Toolkit: Building a Quantum-Secure Economy

Jul 24, 2023 • 42min
S2 E25: Innovation at the Intersection of Pharma and Digital Health with John Kraus
There are two critical topics at the intersection of the pharmaceutical industry and digital health. The first is how pharmaceutical companies can effectively integrate digital technology to improve treatment plans. The second is addressing the challenges clinical trials face regarding diversity, consent, and stigma. Both topics are essential in improving patient outcomes and advancing medical research. Dr. John Kraus is Otsuka's Executive Vice President and Chief Medical Officer. With over 25 years of experience in clinical, academic, pharmaceutical medicine, and drug development, John's patient-centered approach and dedication to advancing care for underserved patients drive his work at Otsuka. On this episode of “Live at ViVE,” Dr. Kraus joins hosts Dr. Gautam Gulati and Dr. Jessica Shepherd to explore the importance of integrating digital technology into pharmaceutical drug development and how it can improve patient outcomes. They also discuss the challenges of diversity, consent, and stigma in clinical trials and how Otsuka is working to address them. Dr. Kraus also delves into the challenges faced in clinical trials, particularly in the psychiatric and neurologic space, and the need for improvement in the inclusivity, consent, and monitoring of outcomes. Listen in to learn about the future of pharmaceutical companies and their integration with digital health, and the importance of patient-centered approaches in advancing care. Topics CoveredDr. Kraus shares Otsuka's approach to drug development and creating products for better health worldwideThe intersection of digital health and the pharmaceutical industryThe importance of creating holistic solutions that put patients at the centerThe potential of digital therapeutics in treating mental health disordersThe challenges of conducting clinical trials in the mental health spaceThe responsibility of pharmaceutical companies to address historical exploitation in clinical trialsThe need for diverse researcher and investigator pools to better engage with patientsThe importance of outreach and education in clinical trial recruitmentDr. Kraus shares Otsuka's focus on collaboration with other organizations to drive innovation Connect with Dr. John KrausJohn on LinkedIn Connect with Dr. Gautam Gulati & Dr. Jessica Shepherd Dr. Gulati on TwitterDr. Gulati on LinkedInDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesOtsukaViVE

Jul 19, 2023 • 32min
S2 E24: Revolutionizing Healthcare at Home with Daniel Graf
How can healthcare providers change the way people think about and use emergency services like the ER? What is home health, and how can it improve patient outcomes, and what are some benefits of delivering healthcare services to the home? As DispatchHealth’s Chief Product Officer, Daniel Graf leads all technology functions, including engineering, data, product, IT, and InfoSec. With Daniel at the helm, the technology team is focused on enhancing the company's clinical and operational foundation to enable better care. Before joining Dispatch Health, Daniel worked as the Vice President of Product at Uber and was responsible for the consumer side of Google Maps. On this episode of Live at ViVE, healthcare expert Daniel joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss the future of home-based care healthcare, the benefits, and how it can help reduce the burden on emergency rooms and provide a better option for patients recovering from surgery. As someone with a non-healthcare background, Daniel brings a fresh perspective to the conversation, highlighting how technology and innovation are driving positive change in the industry. He walks us through his experiences of working with patients in their own homes and how that has provided him with unique insights into their social determinants of health. Listen in as Daniel provides insight into the four ways people can engage with the healthcare system, from digital-only to in-person interactions, and how technology is helping to remove friction and improve access. Topics CoveredDaniel shares why companies like Uber are getting involved in the future of healthcareHow DispatchHealth is using technology to provide safe and efficient home healthcare services and the different ways patients can access itLearn about the Quadruple Aim of healthcare and how DispatchHealth is achieving it through its serviceThe potential benefits of home healthcareHow DispatchHealth is using technology to improve its follow-up process and operationsHow patients' willingness to open their homes provides valuable insights into their social determinants of healthThe benefits of recovering in the comfort of one's own homeDaniel shares the different types of healthcare engagement, including digital-only, telehealth, in-person interaction, and healthcare at home, and the potential for healthcare at home to provide access and equity on a global scale Connect with Daniel GrafDaniel on LinkedIn Connect with Dr. Jessica Shepherd & Dr. Gautam GulatiDr. Shepherd on LinkedInDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedIn ResourcesDispatchHealthViVE

Jul 17, 2023 • 12min
S2 E23:How Automation Transforms Patient Care — Featuring Lisa Weber
About Lisa Weber:Lisa Weber is an accomplished industry practice director at UiPath, specializing in healthcare innovation and automation. With over 20 years of experience in the field, Lisa's background in operations has driven her passion for optimizing systems and tools to enhance healthcare delivery. Her journey in healthcare began after a decade of working in the Department of the Navy. Recognizing the potential for improvement in healthcare operations, Lisa focused her career path on robotic process automation and automation in general. She has successfully embedded automation within health systems, delivering tangible benefits such as improved care quality, reduced costs, and enhanced staff and patient satisfaction. She got her Bachelor of Science degree in Industrial Engineering and Operations Research, and her Masters degree in Engineering Administration from the Virginia Tech College of Engineering. She also got her Master of Science in Health Administration degree from Virginia Commonwealth University School of Medicine. Things You’ll Learn:Automation allows physicians to have more time with patients, enabling them to make better treatment decisions and improve the overall patient experience.Data consolidation and accessibility are significant challenges in healthcare, which automation helps overcome by gathering and providing relevant information to physicians on time.UiPath's automation solutions extend beyond patient care and encompass patient access, revenue cycle management, and operational efficiency.Healthcare organizations should incorporate automation into their innovation strategy to drive transformative change and achieve significant value.Embracing automation in healthcare requires change management, education, and a commitment to making it an everyday value to realize its full potential and achieve scalability in improving care delivery. Resources:Connect with and follow Lisa Weber on LinkedIn.Follow UiPath on LinkedIn.Explore the UiPath Website.

Jul 12, 2023 • 34min
S2 E22: Home Sweet Home: How Technology is Revolutionizing Home Healthcare with Rasu Shrestha and Deborah Di Sanzo
The advantages of home health are many, including increased comfort and convenience and reduced risk of things like infection and readmittance for patients. Technology can be used to increase the success of home health by enabling remote patient monitoring and providing better communication and improved coordination of care between patients and healthcare providers. All of this can help provide savings for both the patient and the healthcare facility. Recently Best Buy Health and Atrium Health have partnered to provide hospital-level care at home for a variety of conditions.On this episode of "Live at ViVE," Dr. Shrestha and Deborah join host Dr. Gautam Gulati and Dr. Jessica Shepheard to discuss Best Buy Health's approach to providing in-home health services and their partnership with Atrium Health designed to transform the healthcare delivery through home health services.With over 25 years of experience, Rasu B. Shrestha, MD, MBA, is a renowned healthcare innovator and has received numerous accolades. Rasu is the Enterprise Executive Vice President & Chief Strategy and Transformation Officer for Atrium Health. He leads the organization's innovation strategy and executive leadership for corporate communications and marketing, as well as enterprise data and analytics.Deborah Di Sanzo is the president of Best Buy Health, where she's responsible for the company's health strategy, connecting people with technology to care for their health at home. With over 30 years of experience in healthcare and technology, she oversees Best Buy Health's wellness, aging, and care at-home focus areas and strategy and corporate development teams.Listen in as they discuss the economic feasibility of in-home care, the legal issues surrounding it, as well as personal stories and experiences related to in-home care and the impact it's having on patients and caregivers. Topics CoveredHome sweet home: How home health services are revolutionizing healthcare by delivery quality care in the comfort of patients' homesThe key benefits of home health servicesThe role of technology and other digital health tools in enabling home health servicesBest Buy Health’s remote patient monitoring devices and other home health productsAtrium Health's Hospital at Home program and the range of care options it provides for patientsThe economics of home health services to reduce healthcare costs across the boardHow Atrium Health is managing the legal implications of home health servicesThe patient and caregiver experience in home health servicesHow Best Buy Health and Atrium Health are working to bring the future of healthcare to other providers and patients Connect with Dr. Rasu ShresthaDr. Rasu on LinkedIn Connect with Deborah Di SanzoDeborah Di Sanzo on LinkedIn Connect with Dr. Gautam Gulati & Dr. Jessica ShepherdDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesAtrium HealthBest Buy HealthViVE

Jul 10, 2023 • 15min
S2 E21:The Role of Technology and Consulting in Healthcare Transformation — Featuring Ray Gensinger
About Ray Gensinger:Raymond “Ray” A. Gensinger, Jr., MD, FHIMSS is an author, diplomate of clinical informatics, and recognized expert in healthcare data analytics, clinical software design, and electronic health record implementation. He is currently senior vice president and chief medical officer for Tegria, a leading healthcare consulting and technology services company that helps clients optimize care, maximize technology, transform operations, and improve financial performance. Ray most recently served as chief information officer for Hospital Sisters Health System, an integrated delivery network across Illinois and Wisconsin. He is a licensed general internist and saw patients for 25+ years while also advancing his career in medical informatics. Things You’ll Learn:Building partnerships with trusted consultants fosters collaboration and yields better results than traditional vendor relationships.AI tools like ChatGPT have the potential to automate routine tasks, enabling healthcare professionals to prioritize critical patient care.Collaboration between healthcare providers and technology partners drives advancements in clinical software, benefiting the industry and patients alike.Consulting and technology services can help healthcare organizations optimize care, maximize technology utilization, improve operations, and enhance financial performance.Artificial intelligence, data analytics, and automation offer opportunities to transform care, improve efficiency, and create innovative patient care models. Resources:Connect with and follow Ray Gensinger on LinkedIn.Follow Tegria on LinkedIn.Visit the Tegria Website.

Jul 5, 2023 • 34min
S2 E20: How Instacart is Helping Revolutionize the Concept of Food as Medicine with Sarah Mastrorocco
We've long known food is medicine.Food prescriptions have the potential to become part of medical treatment, but what's long been the challenge is incorporating food as medicine into medical practice while making healthy food accessible and affordable to all in order to reduce chronic disease and promote positive long-term health.So how can we take this concept to the next level?Sarah Mastrorocco is the Vice President and General Manager of Instacart Health, supporting nutrition security through making healthier choices more accessible and utilizing food as medicine for businesses, nonprofits, and consumers. Instacart is a leading grocery e-commerce platform in the US and Canada, covering 95% of US households, and offering EBT SNAP in over 10,000 locations to give access to healthy food.On this episode of Live at ViVE, Sarah joins hosts Dr. Gautam Gulati and Dr. Jessica Shepherd to discuss Instacart Health's partnership with the healthcare industry and their vision to move forward the concept of food as medicine.Sarah discusses the need for research on food formulas for specific conditions, the potential for food prescriptions to become part of medical treatment, and the potential impact on chronic diseases.Listen in as Sarah shares Instacart’s vision to integrate nutrition management into healthcare by advising customers to make healthier choices through health tags, meal plans, and partnerships with the healthcare community to make healthy options more affordable to promote positive long-term health outcomes. Topics CoveredHow Instacart is using its platform to improve food access and nutritionThe concept of food as medicine and its potential impact on chronic diseasesThe role of healthcare professionals in promoting nutrition and healthy eating habitsInstacart's collaboration with Boston Children's Hospital to encourage healthier eating among childrenThe potential for using food prescriptions as a form of medical treatmentThe role of women in promoting healthy eating habits at homeThe importance of measuring the impact of food on health outcomes Connect with Sarah MastroroccoSarah on LinkedIn Connect with Dr. Gautam Gulati & Dr. Jessica ShepherdDr. Gulati on LinkedInDr. Gulati on TwitterDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesInstacart HealthViVE

Jul 3, 2023 • 24min
S2 E19: Empowering Young Minds— Featuring Malekeh Amini & Laurel Williams
About Malekeh Amini:Malekeh Amini is a veteran in the healthcare industry with more than 25 years in digital health services and a proven track record in entrepreneurship, strategy, business development, fundraising, and operations. Malekeh founded Trayt to help shift the paradigm in how mental healthcare is accessed, delivered, and supported in the United States due to her own experience attempting to navigate the healthcare system. Malekeh brings extensive entrepreneurial, fundraising, P&L, business development, operations, and strategic advisory experience to Trayt, including experience with both SaaS and big data applications with a focus on scalability, and capitalizing on new business opportunities with deep knowledge of the healthcare industry and a strong national network of connections for strategic partnerships. At Trayt, Malekeh serves as Founder and CEO.Prior to Trayt, Malekeh was the Senior Vice President of Product & Business Development at Base Health, where she provided the vision connecting new breakthroughs in medical science to the needs of healthcare organizations and consumers. A former consultant with the Boston Consulting Group (BCG) and the Parthenon Group, Malekeh advised companies in the pharmaceutical, biotech, health insurance, and hospital industries. Malekeh also sat on the fundraising Board of Baylor College of Medicine in Houston, Texas, is the Fund Chair for her class at the Harvard Business School, and is Chairman of the Board at Wings Learning Center, a Non-Public School for students with autism and other neurodevelopmental disabilities.Malekeh earned multiple bachelor’s degrees and a master's degree at USC, as well as an MBA from Harvard University. About Laurel Williams:Laurel L. Williams, DO is a Professor in the Menninger Department of Psychiatry and Behavioral Science at Baylor College of Medicine. Dr. Williams is the Medical Director for the Centralized Operational Support Hub for the Texas Child Mental Health Care Consortium coordinating the implementation of a state-wide child psychiatry access network and tele-mental health to youth in schools. Dr. Williams is also the Training Director for Child and Adolescent Psychiatry at Baylor. Dr. Williams completed both her fellowship and residency training at Baylor College of Medicine in 2004 upon graduation from the University of North Texas School of Osteopathic Medicine in 1999. She graduated with a BS in Psychobiology and a Minor in Fine Arts at the University of Southern California in 1994. In 2020, Dr. Williams received a Women of Excellence Award and a Norton Rose Educational Leadership Faculty Excellence Award at Baylor College of Medicine. In 2021, Greater Houston NAMI presented Dr. Williams with one of the “Heroes and Hope Across Greater Houston awards.” Dr. Williams has special expertise in working with youth who have suicidal and self-injurious behaviors and pregnant and post-partum adolescents. Things You’ll Learn:Early intervention in childhood is crucial for addressing mental health disorders and can have a significant impact on long-term outcomes.The Texas Child Mental Health Consortium shows the power of collaboration and coordination among various stakeholders to enhance access to healthcare and training.Over 10,000 providers in the state of Texas have enrolled in CPAN.Over 500 school districts are currently enrolled in TCHATT with over 2000 campuses.Technology plays a pivotal role in improving access to care, streamlining workflows, and collecting valuable data for informed decision-making in children's mental health.The success of the Texas Consortium's initiatives illustrates the potential for nationwide implementation of similar programs to enhance mental health support for children.Building and maintaining connections among healthcare professionals, patients, and their families are essential for delivering effective mental healthcare services for children. Resources:Connect with and follow Malekeh Amini on LinkedIn.Follow Trayt on LinkedIn.Explore the Trayt Website.Connect with and follow Laurel Williams on LinkedIn.Follow Baylor College of Medicine on LinkedIn.Explore the Baylor College of Medicine Website.

Jun 28, 2023 • 37min
S2 E18: Behind the Scenes of Healthcare Innovation with Dr. John Brownstein
At the end of December 2019, a medical team made a remarkable discovery using a combination of Baidu search data and satellite imagery of hospital parking lots in Wuhan, China. They identified an unusual increase in searches for terms related to respiratory symptoms, as well as a surge in the number of cars parked at hospitals in the area.These findings, through an application called HealthMap, were the earliest indicators of the outbreak of COVID-19, providing critical insights that would ultimately inform the global response to the pandemic.Today on "Live at ViVE," Dr. Jessica Shepherd and Dr. Gautam Gulati sit down with John Brownstein, the creator of HealthMap, to discuss the potential of tech to improve healthcare and tackle the challenges we face during crises like the pandemic.John Brownstein is a Yale-trained epidemiologist who is a professor of biomedical informatics at Harvard Medical School and the Chief Innovation Officer of Boston Children's Hospital. He also co-founded two digital health companies, Epidemico and Circulation Inc. and is the founder of multiple global public health surveillance systems. His creation of HealthMap, the electronic surveillance system which alerts communities of outbreaks, is utilized by public health professionals worldwide.John discusses HealthMap and Outbreaks Near Me, a crowdsourcing platform that collects data about symptoms, disease outcomes, and vaccine confidence. He also walks us through his insight into the successes and failures of the pandemic response.Listen in as John shares the challenges and opportunities facing healthcare providers in the post-pandemic world and how cutting-edge research and development is helping them prepare for what's to come while shaping the future of medicine. Topics CoveredHear the inside story of how technology played a crucial role in response to the pandemic to help hospitals scale up rapidly in response to the crisisDiscover how telemedicine and virtual care are transforming healthcare deliveryGet insights into how AI is being used to improve clinical decision-making and patient outcomesHow healthcare organizations are using data analytics to identify trends, predict outbreaks, and optimize care deliveryThe importance of collaboration and knowledge-sharing in healthcareThe challenges and opportunities facing healthcare providers in the post-pandemic world— and how they are preparing for the futureHow the cutting-edge research and development happening in healthcare is shaping the future of medicineLearn about the personal experiences and insights of healthcare leaders and frontline workers who are at the forefront of the fight against COVID-19 Connect with John BrownsteinJohn Brownstein on LinkedIn Connect with Dr. Gautam Gulati & Dr. Jessica ShepherdDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesHealthMapOutbreaks Near MeEpidemicoVaccines.govBill & Melinda Gates FoundationViVE

Jun 26, 2023 • 22min
S2 E17: Solutions for Achieving Health Equity in Rural Health — Featuring Theresa Demeter
About Theresa Demeter:Theresa Demeter is an entrepreneurial executive administrator with 30 years of healthcare performance and operational experience. As a Managing Director at Tegria, she brings her passion for conceptualizing and implementing innovative solutions that drive quality and performance improvement to optimize patient outcomes. Theresa developed Tegria’s offering that helps healthcare organizations prioritize and operationalize their health equity strategy and mitigate the harmful effects of implicit bias through macro-simulation. Prior to joining Tegria, Theresa drove the formation and expansion of InSytu, a national leader in clinical process improvement consulting powered by macro-simulation. Things You’ll Learn:Equity aims to provide individuals with the necessary resources and access to achieve equal opportunities for optimal health.Health disparities in the US lead to the excessive annual expenditure of $320 billion in healthcare costs.Rural health concerns sparsely populated, low-density areas located far from urban centers. About 97% of the US is classified as rural, with one in five people residing in rural America.Healthcare contributes to only 20% of overall health, while the remaining 80% is influenced by the community and shaped by an individual's social identity.Implicit bias exists in healthcare and can result in differential treatment based on race, necessitating recognition and addressing equitable care. Black individuals, for example, often experience delayed identification of sepsis, resulting in longer treatment times.In America, approximately 95% of the population resides within a five-mile radius of a pharmacy, including both large retail pharmacies and small local establishments.Technology holds promise for improving rural healthcare access, but it must be designed inclusively, considering factors like low health literacy, limited internet access, language differences, and cultural nuances. Resources:Connect with and follow Theresa Demeter on LinkedIn.Follow Tegria on LinkedIn.Explore the Tegria Website.Listen to Theresa’s previous episode on the HLTH Matters podcast here.
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