Live at ViVE

Healthcare and the LGBTQIA community intersect in complex ways. The community faces numerous challenges and obstacles in accessing appropriate healthcare, from discrimination to a lack of culturally competent providers.So how can we address these challenges and work to provide better care for the LGBTQIA community, ultimately improving their health and well-being?Kate Steinle is a Nurse Practitioner and Chief Clinical Officer at FOLX Health who has been working in sexual and reproductive health, focusing on the LGBTQIA community for over ten years. FOLX Health is the first digital healthcare service provider designed by and for the unique medical needs of the LGBTQIA community by staying up to date with the latest research to provide top-notch care.On this episode of “Live at ViVE,” Kate joins host Dr. Gautam Gulati to explore the challenges and obstacles faced by the LGBTQIA community and how the telehealth services provided by FOLX Health are helping to overcome the challenges to accessing quality care for the LGBTQIA community.Listen in as Kate talks about the barriers LGBTQIA people face accessing healthcare, such as discrimination and inadequate insurance coverage, and how FOLX Health addresses those needs through patient-centered care and community building. Topics CoveredThe unique healthcare needs of the LGBTQIA community in accessing healthcareDiscrimination and inadequate insurance coverage as barriers to accessing healthcareThe role of telehealth services in addressing the unique healthcare needs of the LGBTQIA communityThe patient-centered care model at FOLX HealthFOLX Health's peer support and expert-led support groups for families and individualsThe positive patient-reported outcomes of gender-affirming healthcare Connect with Kate SteinleKate on LinkedIn Connect with Dr. Gautam Gulati & Dr. Jessica ShepherdDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesFOLX HealthViVE

About Sarah Hassaine:Sarah has a strong-proven track record of delivering and leading evolving D&I programs and initiatives for the last eight years. She currently is leading a team that delivers the strategic design and implementation of a D&I strategy across ResMed, reporting to the CPO and Office of the CEO. She consults, advises, and upskills leaders globally; designs and delivers training in-house on diversity and inclusion values and best practices enterprise-wide; evaluates policies, accessibility, and facilities, and proposes changes that drive inclusion; and effectively manages partnerships to drive advocacy, sourcing, branding, engagement, and professional development opportunities. She has taken ResMed from 4 to 12 global ERGs, increased their Self-ID percentage by 4%, and created a hub full of resources and training. She has additional projects that consist of evolving our journey of diverse sleep and mask trials, branding, accessibility in products and packaging, and inclusive language. She is driven by developing and managing long-lasting initiatives that contribute towards building a culture where employees feel included, appreciated, and develop professionally. Sarah developed her career as a strong project manager in international development, business operations, and web design. She has 20 years of management experience and eight years on the people side of the business. She has spoken at nearly 100+ empowering business, diversity, and tech conferences, and guest writes for the San Diego Union-Tribune. She currently serves on the Boards of Planned Parenthood of the Pacific Southwest, the North San Diego Business Chamber, and the Kim Center for Social Balance. She is also a Mentor through Operations Connect for Veterans, DisabilityIN's Emerge Program, and UCSD's Triton Mentorship Program. She is part of the San Diego Diversity Council and recently graduated from the Wharton Business School.Things You’ll Learn:ResMed focuses on building an inclusive culture and business, with support from executives, and they emphasize the importance of time, resources, and intentionality in achieving equity. There is ROI in diversity, equity, and inclusion.Where one works determines how one must look at inclusion and diversity.It’s important to understand the meaning of D&I in one’s business context and approach strategies with a neutral perspective.Leveraging employees and involving everyone in the conversation is crucial for driving an inclusive culture and achieving equity.Resources:Connect with and follow Sarah Hassaine on LinkedIn.Follow ResMed on LinkedIn.Discover the ResMed Website.

“AI is perfectly suited to allow the clinician to focus on the most important customer, which is their patient,”- Dr. Shiv RaoAI technology can improve clinical workflows in healthcare while helping unburden providers and improve patient care, but what are the risks?Dr. Shiv Rao has a background in medicine and engineering and experience in healthcare consulting and entrepreneurship. He is the co-founder and CEO of Abridge. This healthcare technology startup uses generative AI to generate real-time clinical guidance for healthcare providers to improve clinical workflows and patient care by unburdening healthcare professionals through automating documentation and providing real-time insights to clinicians.On this episode of Live at ViVE, Dr. Rao joins host Dr. Gautam Gulati to discuss the potential of Abridge technology in clinical practice to offer clinicians more space to focus on their patients and connect fragmented care.Dr. Rao shares the goal of the technology and its different uses. He also walks us through the potential unintended consequences of AI while stressing the importance of having a human in the loop and building trust in the technology.Listen in as Dr. Rao highlights the importance of this historical moment and how AI can be applied to solve the current healthcare challenges and make a significant impact. Topics CoveredDr. Rao introduces us to Abridge and how it uses AI to generate clinical guidanceHow Abridge captures and utilizes important healthcare conversations in healthcareHow Abridge technology can help reduce clinician burnout and improve patient careThe potential for Abridge to be a one-stop solutionHow Abridge works to improve clinical workflows for healthcare professionalsHow AI helped to transform patient care during the pandemicThe role of AI in healthcare and the need for transparency, reliability, credibility, and human oversight Connect with Dr. Shiv RaoDr. Rao on LinkedInDr. Rao on Twitter Connect with Dr. Gautam Gulati & Dr. Jessica ShepherdDr. Gulati on LinkedInDr. Gulati on TwitterDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesAbridgeViVE

About Maulik Majmudar:Dr. Maulik Majmudar is the co-founder and Chief Medical Officer at Biofourmis. Dr. Majmudar served as Medical Officer at Amazon, where he led several healthcare-related initiatives. Before Amazon, Dr. Majmudar was associate director of the Healthcare Transformation Lab at Massachusetts General Hospital and an assistant professor at Harvard Medical School, where he was responsible for the identification, validation, and implementation of digital health solutions to improve care delivery. Things You’ll Learn:Only 50% of all the existing evidence-based guidelines make it to patient care.Healthcare exhibits significant disparities and variability across different geographic regions.Virtual remote care models have the potential to standardize and automate healthcare, addressing these disparities and enhancing care quality.Intelligent systems play a vital role in filtering and interpreting data, providing actionable information to healthcare providers. Technology should augment healthcare professionals’ roles rather than replace clinical judgment and patient relationships.The shift towards value-based care emphasizes measuring healthcare based on outcomes rather than visit volume. Resources:Connect with and follow Maulik Majmudar on LinkedIn.Follow Biofourmis on LinkedIn.Discover the Biofourmis Website.Check out Maulik Majmudar’s HLTH episode here.

What are some of the struggles and obstacles to using digital technology in underserved populations? And what are some of the challenges that are facing the digital health industry?Anika Gardenhire is the chief digital officer for Centene Corporation, a healthcare enterprise that provides a portfolio of government-sponsored healthcare programs focusing on underinsured and uninsured individuals. She is responsible for leading the digital solutions and products organization, overseeing technology-enabled business capabilities.On this episode of Live at ViVE, Anika joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss the obstacles and opportunities of implementing digital health solutions in underserved populations, as well as the current issues and trends within the digital health industry.Anika shares her insights on the importance of local care and representation in healthcare organizations, the civic implications of healthcare policy, and the innovative solutions Centene has implemented to address the social determinants of health.Listen in as Anika provides a valuable perspective on how digital technology can be leveraged to improve health outcomes in the communities that need it most. Topics CoveredThe challenges of implementing digital technology in underserved populationsThe importance of community-based care and representation in healthcare organizationsThe impact of policy and advocacy on healthcare outcomesInnovative solutions and products developed by Centene for underserved populationsHow Centene checks for and addresses bias in its artificial intelligence (AI) and machine learning (ML) algorithmsThe social determinants of healthThe potential of digital health to transform healthcare delivery for underserved populationsWhy having representation from the communities served is crucial for building better programs and plans.How focusing on community health can lead to better health outcomes for individuals Connect with Anika GardenhireAnika Gardenhire Connect with Dr. Jessica Shepherd & Dr. Gautam GulatiDr. Shepherd on LinkedInDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedIn ResourcesCentene CorporationViVE

How can we transform patient health through personal and predictive care?By taking it home.Sheeza Hussain is the Chief Commercial Officer of Biofourmis, a global leader in digital therapeutics. Biofourmis has a vision to improve the delivery of healthcare by treating patients with chronic and acute medical conditions outside of the hospital utilizing advanced technology.On this episode of Live at ViVE, Sheeza joins hosts Dr. Gautam Gulati, Dr. Jessica Shepherd, and Dr. Jordan Shlain to discuss how Biofourmis is using continuous vitals monitoring to prevent adverse events before they happen, allowing patients to get healthy at home.Listen as Sheeza shares Biofourmis' mission to expand AI into people’s  lives by creating innovations that meet patients at home. Scientific studies support the fact that patients recover more comfortably in their own environment and now technology is making it possible for aging to happen at home.Topics CoveredHow Biofourmis is like the OnStar for your healthAn inside look at the data and the analytics of Biofourmis’ bio vitals indexThe 3 tools the Biofourmis platform uses to customize careThe partnerships required for hospital-at-home patient selectionSheeza’s passion for the future and how demand is increasing for patients to receive their care at home Connect with Sheeza HussainSheeza Hussain on LinkedIn Connect with Dr. Gautam Gulati, Dr. Jordan Shlain, & Dr. Jessica ShepherdDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shlain on TwitterDr. Shlain on LinkedInDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesBiofourmisViVE

Can we take what we learned from the influx of telehealth during the pandemic into the future to close the gap in health inequality?Scott MacLean is Senior Vice President and Chief Information Officer at MedStar Health, a not-for-profit health system serving Maryland and Washington, DC. He's responsible for the leadership and vision of information services to support clinical research and academic and administrative functions across the system.On this episode of Live at ViVE, Scott joins host Dr. Gautam Gulati to discuss how the entire healthcare model is being re-engineered before our very eyes. The pandemic may have started the chain of change, but that was just the beginning.Scott shares the biggest challenges MedStar Health was facing before the pandemic and how his team found the technical solutions to serve the mass increase in telehealth visits during the COVID crisis.Listen as they discuss how those innovations became the catalyst for MedStar Health to transform its strategic processes and move the needle on optimization. And learn why he’s working so hard to invest in technology to engage his community with more digital healthcare options to close the divide of health inequity.Topics CoveredMedStar Health’s story of teamwork during the pandemic and their current focus on infrastructureHow MedStar Health adjusted the universal EHR across the enterprise as COVID treatment protocols evolvedWhat MedStar is doing to move the needle towards more optimization and clinician usabilityMedStar’s strategy for the future of home-based telehealth and how Scott’s team is using technology to better serve the community Connect with Scott MacLeanScott MacLean on LinkedInScott MacLean on Twitter Connect with Dr. Gautam Gulati, Dr. Jordan Shlain, & Dr. Jessica ShepherdDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shlain on TwitterDr. Shlain on LinkedInDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesMedStar HealthViVE

The pandemic exposed the cracks in the healthcare system. But how do we prioritize resources to maximize capabilities for the future?By prioritizing partnerships.Dr. Rasu Shrestha is Chief Strategy and Transformation Officer and Executive Vice President for Atrium Health, one of the largest non-profit and leading academic health systems in the United States. Dr. Shrestha is responsible for Atrium Health’s enterprise strategy, including planning and tactical direction for the organization’s current strategic roadmap.On this episode of Live at ViVE, Dr. Shrestha joins hosts Dr. Gautam Gulati and Dr. Jordan Shlain to discuss his background and how he’s forging a path to the future by breaking down walls and building bridges to person-centered care enabled by technology.We discuss the cracks exposed in our healthcare system during the COVID and how we can pivot to make the heroics displayed during the pandemic the blueprint of how we operate going forward.Listen as Dr. Shrestha shares why social impact is such a big driver at Atrium Health and how they’re embracing their mission of health, hope, and healing for the future of healthcare.Topics CoveredHow Dr. Shrestha’s personal experiences, combined with today’s healthcare climate, inform what he is doing at AtriumHow the pandemic accentuated the cracks in the healthcare systemHow Atrium is creating a blueprint for collaborating in public-private partnershipsWhy human struggles mixed with a healthcare emergency and chaos in the healthcare field is the recipe for disasterHow Atrium is using technology to leverage data to reach underserved communitiesHow Atrium is thinking globally while acting locally in its program rolloutAn inside look at ‘The Pearl,’ Atrium Health’s innovative new medical schoolHow Atrium is asking the right questions to overcome data blind spotsDr. Shrestha’s quest to prioritize Atrium Health’s mission of health, hope, and healing for all Connect with Dr. Rasu ShresthaDr. Shrestha on LinkedInDr. Shrestha on Twitter Connect with Dr. Gautam Gulati, Dr. Jordan Shlain, & Dr. Jessica ShepherdDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shlain on TwitterDr. Shlain on LinkedInDr. Shepherd on LinkedInDr. Shepherd on Twitter ResourcesAtrium HealthViVE

How do you optimize the outcome for a patient who has chronic kidney disease? By treating them as a whole person.Rani Khetarpal is Head of Value-Based Care Partnerships at CVS Health, where she leads the build and execution of innovative alternative payment models and risk arrangements. While she encompasses a diverse array of experience within the healthcare ecosystem, Rani’s area of expertise lies in designing and delivering patient-centric, outcomes-driven models that align provider and payer.On this episode of Live at ViVE, Rani joins hosts Dr. Jessica Shepherd, Dr. Gautam Gulati, and Dr. Jordan Shlain to discuss kidney care models that look at the patient holistically—as a patient and a person.Listen as Rani shares how CVS is using brand recognition and its geographical footprint to reach patients where they are. They explore how CVS Health is partnering with provider care teams to change the narrative and provide value-based care that is quality-, cost-, and patient-centered.Topics CoveredThe psychosocial barriers, comorbidities, and other factors that contribute to the progression of chronic kidney disease (CKD)How CVS is working to challenge the true cost of care by focusing on the desired outcomes and then working backwardHow value-based care is shifting the focus to preventing disease instead of treating patientsWhere Rani thinks the greatest use of digital technology is happening right nowHow CVS is using provider-based care teams to create individualized treatment modelsHow CVS is changing the value-based care narrative to better meet patients' needs Connect with Rani KhetarpalRani Khetarpal on TwitterRani Khetarpal on LinkedIn Connect with Dr. Jessica Shepherd, Dr. Gautam Gulati, & Dr. Jordan ShlainDr. Shepherd on LinkedInDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shlain on TwitterDr. Shlain on LinkedIn ResourcesCVS HealthViVE

The biggest opportunity in healthcare is to extend health equity and provide total wellness solutions through virtual and technology platforms.But what challenges does that present? And how can you simplify the human experience across the spectrum?Rajeev Ronanki is the President of Digital Platforms at Anthem®, where he is harnessing the power of AI to offer personalized healthcare for patients, providers, and caregivers. He is also the author of You and AI: A Citizens Guide to AI, Blockchain, and Puzzling Together the Future of Healthcare.On this episode of Live at ViVE, Rajeev joins host Dr. Jessica Shepherd to discuss the current gap and biggest obstacles to extending the reach of virtual healthcare to provide options for wellness, prevention, and breakthroughs in health equity.Listen as Rajeev shares the details of how Anthem® is navigating the challenges of delivering virtual healthcare to more populations through partnerships with cellphone companies and their Concierge Care programs.Topics CoveredWhat Rajeev thinks is the biggest issue today for physicians, patients, and caregivers and the opportunity for improved outcomesHow to create a win-win in virtual vs. in-person careHow to use data as a predictor of a person’s health journey to decrease preventable disease and lower healthcare costsHow Anthem® is working to attract consumers through rewards-based incentivesWhat Rajeev believes is the future of the national standard of careRajeev’s take on the biggest change needed to improve health equity and access to care for all Connect with Rajeev RonankiRajeev Ronanki on LinkedInRajeev Ronanki on Twitter Connect with Dr. Gautam Gulati, Dr. Jordan Shlain, & Dr. Jessica ShepherdDr. Shepherd on LinkedInDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedInDr. Shlain on TwitterDr. Shlain on LinkedIn ResourcesYou and AIAnthem®ViVE