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Hospitable Hosts

Latest episodes

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Apr 17, 2025 • 1h 6min

Hospitable Town Hall, April 16, 2025

This Hospitable Town Hall covered various updates and announcements, including new team members, platform improvements, and upcoming features. Challenges in customer support were addressed, along with updates on tax remittance, guest verification, and security deposit features. The meeting also discussed new business models, accounting recommendations, and policies regarding off-platform communication and fee transparency, with hints of significant updates to be revealed in the upcoming 100th Town Hall meeting.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Apr 16, 2025 • 24min

Q1 Trends and 2025 Outlook: What Key Data is Seeing in the North American Short-Term Rental Market

In today's episode of the Hospitable Hosts podcast, we’re diving into the latest short-term rental trends with Daniel from Key Data. Key Data is at the forefront of tracking performance metrics for the vacation rental industry, and Daniel will give us an inside look at how the market performed in Q1 — from ADR and RevPAR shifts to booking patterns and guest behavior. Plus, he’ll share what hosts should expect for the rest of 2025 and how to stay competitive.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Apr 10, 2025 • 1h

Throwback Masterclass: Adding Amenities to Increase Vacation Rental Bookings and 5-Star Reviews

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on February 16, 2024.On this episode, we have experts from Mount, Minoan, and HostGPO to share their views, tips, and ideas on amenities. This panel discussion has been put together to help Hospitable Hosts discover ways to grow their short-term rental bookings and garner more 5-star reviews.We discuss everything from the must-have amenities considered standard by guests to the luxury additions that can offer an unexpected surprise to a guest’s stay. We’ll also go beyond amenities in the property and discuss how experiences can also boost business without being labor-intensive for the host.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Apr 9, 2025 • 21min

A Journey into Property Management: From a Side Gig to 65+ Properties with Branson Lakes Lodging

In this episode of the Hospitable Hosts podcast, we're speaking to Scott McAdara from Branson Lakes Lodging. Scott is a property manager with over 60 properties and growing. He is using our Mogul plan to help him automate many of the processes for his property management business.Scott will tell us a bit more about how he's been able to grow his business and how Hospitable has helped him along the way. Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Apr 3, 2025 • 1h 1min

Hospitable Town Hall, April 2, 2025

In this Hospitable Town Hall, the team discussed various updates and improvements to the product, including fixes for issues related to manual message sending and image transmission, new features such as listing opportunities and listing quality status, and the progress of the private pilot for Booking.com listing creation. They also addressed operational features, AI features, and upcoming changes to the auto-reply feature. Lastly, they ended the conversation with a Q&A session addressing various topics.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Apr 2, 2025 • 24min

From Engineer to Remote STR Pro: Eric Bell’s Journey to Automating Success by Hospitable Hosts

In this episode of the Hospitable Hosts podcast, we sit down with Eric Bell, founder of Milux and a dedicated Hospitable customer. Eric shares his inspiring journey from working as an electrical engineer to launching a thriving short-term rental business—all while managing properties remotely. From the challenges of arbitrage to the nuances of co-hosting, Eric walks us through his strategy for automating operations, scaling his business, and incorporating smart home technology to enhance guest experiences.Eric recognizes that taking the time and effort to learn Hospitable features and utilizing them in his business processes will result in a value add for everyone involved. As owners/hosts, sometimes it’s difficult to identify what is important. Many tasks are urgent in this industry, but focusing effort on the important is essential, and tools are essential. Whether you’re an aspiring host or a seasoned STR professional, Eric’s insights on systemization, risk mitigation, and the future of hospitality tech are not to be missed. You can find Eric on Instagram @ericbellreal or contact him via his website.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Mar 27, 2025 • 1h

Throwback Masterclass: How to Decorate and Photograph Your Airbnb Vacation Rental with HostGPO

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on November 10, 2023.For this episode, we were joined by the STR expert Jeff Iloulian from HostGPO (the buying group for hosts like you!) to share his insights with Hospitable hosts on how to create listings that stand out on direct booking websites and online travel agencies (OTAs) like Airbnb.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Mar 26, 2025 • 44min

Beyond the Stay: Mastering Upsells & Guest Experience in Short-Term Rentals

We have a special episode of the Hospitable Hosts podcast today. The CEO of Happy Guest, Mike O'Connell,  helped us to gather up a panel of four hosts who are using Hospitable and Happy Guest to help them upsell and automate their guest experience. Listen in for tips on where to start with upsells, what kind of products and services you should be offering, and also some extra tips on guest experience and direct booking. You will also get to hear some crazy guest stories at the end.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Mar 20, 2025 • 1h 1min

Hospitable Town Hall, March 19, 2025

In this Town Hall, the Hospitable team covered updates on various initiatives and features across different teams, including connectivity, direct bookings, and Mogul. Key topics discussed were improvements to listing management, expansion of tax collection services, enhancements to guest verification and booking processes, and the evolution of Mogul features to cater to different business models. The team also addressed ongoing developments in AI capabilities, smart lock functionalities, and thermostat controls.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
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Mar 19, 2025 • 22min

Scaling a Vacation Rental Business in a Competitive Market with Natalie Painter of Preserve Property Co

In this episode of the Hospitable Hosts podcast, we’re joined by Natalie Painter, Broker at Preserve Realty Co. and Owner of Preserve Property Co., a boutique vacation rental management company in the Outer Banks—one of the most competitive and well-established vacation rental markets in the U.S.Natalie has built a thriving business by leveraging technology, automation, and AI while maintaining a high-touch, personalized guest experience. In this episode, we’ll explore how she’s scaling her business efficiently, why software like Hospitable is crucial for hosts looking to grow while staying lean, and her best advice for homeowners who want to self-manage successfully.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

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