Hospitable Hosts

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on June 30, 2023. For this episode, we were joined by Avery Carl, the CEO and Founder of the Short-Term Shop, the premier short-term rental acquisition company. Avery is a best-selling author and podcast host. We discussed growth and how to plan for the long term with your short-term rental properties.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

In this episode of the Hospitable Hosts podcast, we explore the future of short-term rental management, hospitality, and guest experience. Today, we’re diving into a topic that’s reshaping the way hosts operate: AI and Human Power Combined: Transforming the Guest Experience with Real-Time Support.Our guest is Nicholas Falldine, Head of Product at Extenteam, a company that specializes in helping short-term rental hosts fill staffing gaps with the right talent. Nicholas is here to share his expertise on blending AI efficiency with human touch, ensuring that hosts can deliver outstanding hospitality—at scale.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

In this Town Hall, the Hospitable team discussed updates on the AI system for Mogul, including a voice-to-text feature and an AI auto-reply feature. The team also discussed the benefits of upgrading to Mogul, the integration of Airbnb's rule sets feature, and the expansion of upsells. Lastly, they addressed customer concerns and discussed potential new features for legacy customers.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

Welcome back to the podcast! Today, we're diving into the world of co-hosting short-term rentals with Brandon Pottebaum of BK Stays to uncover how to avoid those common beginner mistakes that can trip up even the most enthusiastic new hosts. Get ready to learn from Brandon's experience and set yourself up for co-hosting success!Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today but bear in mind that any references to specific dates might be outdated. This webinar ran on March 13, 2024. We invited tax-saving experts Amanda Han and Matt MacFarland from Keystone CPA to share their insights with Hospitable hosts on correctly filing tax returns for their short-term rentals and ensuring they are not overpaying.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

Welcome back to another episode of the Hospitable Hosts podcast. Today we're diving deep into a topic that's on everyone's mind: Artificial Intelligence. The listeners who are already Hospitable customers and/or have watched our recent 2025 Roadmap Town Hall will know that Hospitable is going big on AI. Another company with a keen AI focus is TIDY, and we have Chris Hawkins, CEO of TIDY, here today to tell us more about his view on AI for STR operations management.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

In this Hospitable Town Hall, the team discussed various updates and features, including the automated inbox initiative, new AI features, and the launch of a new Chrome extension called Directo. Upcoming features for the Mogul plan, including AI-powered adjustment handling, customizable statements and invoices, and owner portals, were also covered.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

Welcome back to the Hospitable Hosts podcast! In today's episode, we're diving deep into the future of guest experience management with Shiven Khera, CEO of LinkBase. We're going beyond the basics of automated check-in messages to explore the transformative power of rules-based digital guest journeys and automated upsells.To get in touch with Shiven and get a copy of the Upsells Script, book a time here.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

Hospitable hosts Tracey and Aahil are short-term rental property managers in Ontario, Canada. In today’s episode, we discuss how Hospitable has helped them grow their property management business, the joys and challenges they face, how they choose which property owners to work with, and their advice on how owners should choose their property manager.Check out the case study we did about one of Tracey's and Aahil's properties.Follow Tracey and Aahil on Instagram and Youtube.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

In this Hospitable Town Hall, the team discussed updates on smart device integrations, including the launch of a thermostat integration and an increase in the number of free device connections available per active property. Also announced were new features for managing Booking.com reservations, improvements to the mobile app's connectivity and navigation, and the introduction of Stripe Link as a payment method. Additionally, the Hospitable team covered the launch of an incident detection feature, improvements to the guest portal, and the upcoming availability of QuickBooks integration for all users on the Mogul plan.Sleep easy, host confidently with Hospitable.  Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.