When someone is consistently flaky, you need a way to plan for that. Or, when planning isn’t possible, set up accountability that even they will buy into. Get-It-Done Guy explains. Read the full transcript here: http://bit.ly/1TFK6po

People give and receive recognition differently. Knowing the five love languages and how to use them can be the secret to good romantic and work relationships. Read the full transcript here: http://bit.ly/1T2RxH0

Some conversations are just tough to have, especially when emotion is in play. These difficult conversations become easier once you realize that there are really three different conversations happening at once, and addressing them all individually is necessary to have the conversation smoothly. Read the full transcript here: http://bit.ly/1CHAZLa

Good customer relationship management is the secret to client and customer retention when you're a solo practitioner. Read the full transcript here: http://bit.ly/1TrDEDc

Becoming the person you want to be requires behavior modification, but there's an easier way: you can modify your behavior by modifying your environment. How? Create triggers so you become a better you. Read the full transcript here: http://bit.ly/1G1qhAw

Keep people on time through extreme psychological manipulation, and it'll be fine. Read the full transcript here: http://bit.ly/1ETOMh8

Making limited offers and requests to several people at once can be tricky. Here's how to navigate it to first-come, first-served, without upsetting those further back in line. Read the full transcript here: http://bit.ly/1JoeaC5

We all have great ideas, but it's easy to get distracted and lose them. Create a system that helps you capture and tame your good ideas. Read the full transcript here: http://bit.ly/1dnWYRr

In the 21st century, first impressions come through social media, so reputation management has to begin with how you present yourself in text and through words. Read the full transcript here: http://bit.ly/1Q09eDw

Each day a simple alignment with your boss and team can help make sure you're all aligned and moving in the same direction. Read the full transcript here: http://bit.ly/1Lift4e