
Matters of Experience
Matters of Experience is a podcast about the creativity, innovation, and psychology driving designed experiences and encounters. Each week Abby and Brenda dig into the who, how, so what and why of exhibitions, branded experiences, events, spectaculars, and all the crazy things designers and creatives are putting out there for people who just can’t get enough.
Latest episodes

Nov 1, 2023 • 26min
Crafting Emotions in Experience Design
Dive into a rollercoaster of emotions with our latest podcast episode and join Abby and Brenda as they explore the fascinating interplay of emotions in the world of experience design. From understanding the emotional volatility of historical figures to managing creative teams and clients, this episode delves deep into the power of emotions in storytelling and design. Don't miss this insightful journey into the heart and soul of experience designShow Notes:The Secrets of Emotion — Pablo P. L. TinioJewish Museum and Tolerance Center - Lorem Ipsum CorpDesigner and Curator Ellen Lupton on How Storytelling Shapes DesignLorem Ipsum's experience design shows the "power of dramatic narratives"Zorana Ivcevic Pringle, Ph.D.Yale Center for Emotional Intelligence (YCEI)If you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Oct 18, 2023 • 28min
Live at the Gilder Center
Coming to you live from the American Museum of Natural History, Abby and Brenda provide their unique perspective on museum design as they explore the new Gilder Center on the latest episode of Matters of Experience.Join them as they share their unfiltered impressions about their on-site visit, revealing the museum’s impressive aspects while also addressing elements that fell short of their expectations. Dive into a conversation about the nuances of empathy and education within museum exhibits and the often-overlooked transitional spaces that have the power to create truly welcoming experiences. If you’re a museum aficionado or an experience designer, this is a special episode you won’t want to miss.Show Notes:Richard Gilder Center for Science, Education, and InnovationSusan and Peter J. Solomon Family Insectarium | AMNHMignone Halls of Gems and Minerals | AMNHDavis Family Butterfly Vivarium | AMNHInvisible Worlds Immersive Experience | AMNHPilgrim at Tinker Creek (Harper Perennial Modern Classics)If you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Oct 4, 2023 • 30min
The Climate Crisis is Simple with Tom Bowman
This week’s guest genuinely believes that solutions to the world’s most challenging problems, including climate change, are well within our reach. In this episode, hosts Abby and Brenda sit with accomplished advisor, speaker, and changemaker Tom Bowman to explore the intersection of climate change and the design industry, unveiling how innovative design concepts and practices can drive positive environmental impact.Tom shares his wealth of knowledge and experiences, shedding light on the pivotal role that decision-makers and the design industry can play in mitigating climate change. Tune in now to gain valuable insights and be inspired to make a difference.Show Notes:Books — Tom BowmanBowman Design GroupSustainable Materials: With Both Eyes Open | The Use Less GroupBeyond Ecophobia — David SobelIf you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Sep 20, 2023 • 25min
Thinking in Moments with Victor Torregroza
Imagine being a kid again - that's what this week's guest, Victor Torregroza, challenges designers to do as they create experiences. Victor, the Events & Experiences Program Manager at Intel Corporation, joins the podcast to talk about the business of connecting people to stories and how experience designers can enrich the human connection to create moments of sensory excitement, information, and delight.Show Notes:Intel Museum: Journey Through Decades of InnovationIf you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Sep 6, 2023 • 27min
Event Strategy and Storytelling with Liz Nacron
When people think of the event industry, they don’t necessarily think about them as designed experiences. However, industry events and trade shows provide a unique opportunity for companies to create a narrative that resonates with the audience’s needs and challenges.In this episode of Matters of Experience, join Abby and Brenda as they explore the dynamic world of trade shows with seasoned industry expert Liz Nacron, Partner & President of Creative and Production at Live Marketing. Liz shares her wealth of knowledge and expertise in creating engaging B2B, B2C, and B2E events and discusses the importance of striking the right balance between technology and the human touch. If you’re curious about the art of creating unforgettable trade show experiences and the role of human connection in the mix, this episode is a must-listen.Show Notes:Live MarketingEDPAFuture Leaders & WorkForce — EDPA.If you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Aug 25, 2023 • 33min
Special Episode: Live from the 2023 SEGD Conference
Live from SEGD’s 50th Anniversary Conference in Washington, DC, join Abby and Brenda for a special episode that captures the essence of design excellence across five decades. As they celebrate this milestone, we bring you exclusive interviews with some of the design world’s finest minds, including Rich Burns (SEGD Founder), Llisa Demetrios (Eames Institute), Gretchen Coss (Gallagher & Associates), and more. This episode is a rare opportunity to tune into dialogue that dives into the past achievements, present innovations, and future possibilities that have shaped SEGD and the design landscape.About SEGD - The Society for Experiential Graphic Design: We are graphic and exhibition designers, fabricators and architects, media developers and creative technologists, students and educators. Each of our members brings a diverse set of expertise, but we all share a common motivation: to make the built environment more inclusive and intuitive, emotive and engaging, sustainable and shared.If you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.More episodes can be found at loremipsumxd.com/matters-of-experience.

Aug 23, 2023 • 28min
Human-Centered Design with Andrea Hadley-Johnson
This enlightening episode explores the intersection of art, design, empathy, and societal transformation with creative producer and curator Andrea Hadley-Johnson. Andrea, currently the Artistic Program Manager for the National Justice Museum, takes us on a journey through her creative process and the power of objects to convey messages of love, justice, and social change within exhibitions. Drawing from her experimental, representative, and quietly activist approach, Andrea shares stories of collaboration, community engagement, and the profound impact of human-centered design in curating museum experiences.Show Notes: National Justice MuseumDerby MuseumsMuseum of Making | Derby MuseumsObjects of Love, Hope and Fear: a World Collection - Derby Museums If you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Aug 9, 2023 • 25min
Technology and the Human Experience with Brian Allen
In a rapidly evolving technological landscape within designed experiences, where does the human element fit in? Join Abby and Brenda in a captivating conversation with Immersive Thought Leader/Co-Founder/Emmy Award-Winning Creator/Experience Designer Brian Allen, as they delve into the delicate balance between cutting-edge innovations and maintaining the essence of human connection. Discover the art of infusing empathy, intention, and meaning within digitally immersive experiences, ensuring that the heart of the narrative thrives while crafting unforgettable moments in the digital age.Show Notes: IlluminariumIf you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Jul 26, 2023 • 31min
Cultivating Future Design and Industry Leaders with Cybelle Jones
In this inspiring episode, Abby and Brenda sit with the brilliant Cybelle Jones, CEO of the Society for Experiential Graphic Design (SEGD), to explore her incredible journey in the experience design field. Cybelle shares her transformative experiences while working on projects like the International Spy Museum and the Mississippi Arts + Entertainment Museum, highlighting her dedication to making museums welcoming to all. She delves into the evolving landscape of experience design, embracing new technology, sustainability, and the importance of mentorship. Join us and learn how to celebrate SEGD’s 50th anniversary and gain profound insights into the future of experience design from one of its visionary leaders. Don’t miss this enlightening conversation that will motivate you to create unforgettable experiences of your own.If you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.

Jul 12, 2023 • 24min
Reclaiming Heritage Through Repatriation with Terry Snowball
Who truly owns historical objects? And what happens when Indigenous cultural artifacts are returned to their rightful communities? Join Abby and Brenda in a thought-provoking conversation with Terry Snowball, Museum Specialist at the Smithsonian Institution. In this episode, Terry shares his experiences and insights into the complicated world of repatriation, exploring the challenges and triumphs of navigating the complexities of returning Indigenous cultural objects. Discover the profound impact on museums and communities as we delve into the transformative journey of reclaiming cultural heritage.Show Notes:The National Museum of the American Indian Cultural Resources CenterYamalo — Nenets Autonomous RegionReel InjunBury My Heart at Wounded KneeCuster Died for Your Sins: An Indian ManifestoIf you have any comments, suggestions or questions about the show please send an email to ask@loremipsumcorp.com.A transcript of this episode can be found at loremipsumxd.com/matters-of-experience.