The RAG Podcast - Recruitment Agency Growth Podcast

On this week's show, I'm delighted to be joined by Calvin Lee-Pickett, the CEO and founder of Calvin James Recruitment. Calvin came from the UK to Dubai as an employee of Robert Half Recruitment, a global organisation. A few years later, he decided to start his own business. Without any experience as a business owner, he has grown organically over the last five years. And in this past year, things have REALLY changed for Calvin and his team! In this episode, Calvin discusses how he pivoted his business model to monetise the growing candidate base he’d built and the challenges he faced in setting up a business in Dubai. We also talk about the impact of COVID-19 on the business and the importance of building a solid personal brand. Calvin is a really great guy who’s building something special. You don’t want to miss this one! TakeawaysHow pivoting your business model can create new revenue streams and opportunities for growthThe challenges (and opportunities) in setting up a business in a new country – and the importance of strategic planning and determination in getting it right Agility and adaptability in the face of challenging circumstances The role of an authentic brand in attracting the right team members, candidates, and clientsLifestyle changes and how they can help you become more focused in every aspect of your work and personal life __________________________________________*RAG Sponsor message* HoxoReady to find 25+ warm leads within 7 days on LinkedIn?As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.But it can be different...If you follow the process in this document, you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.Over 5000 recruiters around the globe are following this process daily, and the results have been amazing!You can have this too!Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJYIf you’d prefer to consume this information directly from our Co-Founder & CEO, Sean Anderson (the creator of 20:10:5), you can join our free training course now!Get access to:4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the resultsThis course is part of the hugely successful Personal Brand Bootcamp, which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!Get free access to the course once you’ve downloaded our guide.__________________________________________*RAG Sponsor message*: VincereVincere’s portals are a quick-win solution for agencies in need of a no-code candidate and client portal. It’s your one-way ticket to attracting top-tier candidates and clients with everything they need in one place.Easily set up your candidate, client, and job portal straight within your Vincere account andconfigure it to your own brand and theme so it feels like you.You can publish jobs from Vincere’s Job Portal and sync them directly to your website in one easy click. You can also offer candidates a quick and easy job search interface, so it’s made easy for them to find their perfect role.And for your clients, you can offer them unique logins so they can access everythingthey need 24/7, so they can rate and review candidates and arrange interviews.Find out more on vincere.io/rag

Episode 2 of my LIVE series in the UAE and I'm joined by Abdul Rahman Risilia, CEO and founder of ARC Talent. Abdul is someone I actually worked with when I started my recruitment career in Melbourne in 2011, but I didn’t realise this until the show because, back then, he worked under a completely different name!In this episode, Abdul shares his journey from door-to-door sales to building a successful recruitment business in Dubai, growing through the various challenges along the way, and his unique business model and approach to hiring.  We talk aboutARC Talent’s unique business model and how they combine a core team in Dubai with freelancers around the world Abdul’s recruitment career, starting with his first job in Melbourne and exploring the various challenges and successes he’s had along the wayThe role of religion and faith in Abdul’s journey and his conversion to Islam The importance of adapting to changing market conditions and building strong relationships with clients and candidatesLessons for starting a business, including taking the time to learn from past experiences and being patient A different approach to recruitment, focusing on relationships and quality over quantity, can lead to better outcomesBuilding a strong brand and maintaining meaningful relationshipsThe future of ARC Talent and Abdul’s vision for expansionHow Dubai offers a unique environment for both personal and professional growthYou don’t wanna miss this!__________________________________________Episode Sponsor: UntappedSafe to say, last year was tricky for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically, your global talent will earn 30% more than their local benchmark, giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com

The first of our 5 x episodes recorded Live in the UAE kicks off with ME as the guest! So Chris Redmond, who's been on our show three times since 2019, approached me about interviewing me and telling both the Hoxo story and my learnings from almost 300 episodes of the RAG on my recent trip to Dubai!In this episode, I opened up a lot! We discuss The story of Hoxo to dateThe impact of my personal brand on building the businessWhy I started The RAG PodcastThe impact The RAG has had on the industryMy top learnings from 5 years of interviewing the best in the business How my life and Hoxo are 100% different since the pandemic My vision for building a life that I love both personally and professionally. Thanks to Chris for taking the time to host this episode; it was so much fun to be on the other side of the mic!I hope you find this valuable!Chapters00:00 Introduction to the RAG Podcast05:11 The story of Hoxo Media06:11 Hoxo's services: branding and personal branding13:22 The impact of personal branding20:02 The RAG Podcast: purpose and impact24:25 Lessons from successful recruitment owners30:05 Interviewing style and emotional moments37:20 Hoxo's future plans42:07 Scientist or artist: Sean's approach43:31 Overcoming challenges and taking action46:20 The power of energy and inspiration47:15 Appreciation and friendship47:44 Closing remarks and sponsorship__________________________________________*RAG Sponsor message* HoxoReady to find 25+ warm leads within 7 days on LinkedIn?As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.But it can be different...If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.Over 5000 recruiters around the globe are following this process daily and the results have been amazing!You can have this too!Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJYIf you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (The creator of 20:10:5), you can join our free training course now!Get access to:4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the resultsThis course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!Get free access to the course once you’ve downloaded our guide.__________________________________________*RAG Sponsor message*: VincereVincere’s portals are a quick-win solution for agencies in need of a no-code candidate and client portal. It’s your one-way ticket to attracting top-tier candidates and clients with everything they need in one place.Easily set up your candidate, client, and job portal straight within your Vincere account andconfigure it to your own brand and theme so it feels like you.You can publish jobs from Vincere’s Job Portal and sync them directly to your website in one easy click. You can also offer candidates a quick and easy job search interface, so it’s easy for them to find their perfect role.And for your clients, you can offer them unique logins so they can access everything they need 24/7, so they can rate and review candidates and arrange interviews.Find out more on vincere.io/rag

In this episode of the RAG podcast, Sean Anderson interviews Richard Morton, the founder of MatchMedics. Richard shares his journey of launching a recruitment company in his 50s and emphasises that it's never too late to pursue your dreams. He discusses the challenges he faced in the early years and the turning point after reading the book 'Traction'. Richard explains how MatchMedics narrowed its focus to specialise in recruiting doctors and the subsequent growth in team size and revenue. He also highlights the expansion into the local market and other specialities, such as general practice. Sean and Richard discuss the impact of LinkedIn on his recruitment business and the potential it holds for finding high-level candidates. He shares how Hoxo's Personal Branding Bootcamp has helped his team develop a unified language and methodology for using the platform effectively. The conversation also explores the impact of content generation and the importance of becoming a recognisable brand online. They discuss the future vision of the business, opportunities for growth, and the importance of building a strong team and environment. This is a must-listen for anyone wanting to hear first-hand about the journey of building a rec business from the ground up, and what it takes to start driving success! TakeawaysIt's never too late to launch a recruitment company and pursue your dreams.Narrowing your focus and specialising in a specific niche can lead to significant growth and success.Building a strong team and providing opportunities for growth and development are key to long-term success.Transitioning from doing the work to managing can be challenging but is necessary for business growth.Participating in training programs and seeking continuous learning can have a positive impact on business success.LinkedIn has become an increasingly important sourcing strategy for recruitment businesses, particularly in the healthcare sector.Hoxo's LinkedIn Bootcamp helps teams develop a unified language and methodology for using LinkedIn effectively.Content generation on LinkedIn has had a massive impact on business growth and engagement.Building a strong team and environment is crucial for long-term success in the recruitment industry.Seizing opportunities and driving success requires dedication, energy, and the right vision and people.Chapters00:00 Introduction to the RAG podcast00:56 Richard Morton's background and launching MatchMedics04:16 Richard's start in recruitment in 198908:24 Transitioning from being an employee to an entrepreneur12:15  Starting MatchMedics and the early challenges19:14 The turning point after reading the book 'Traction'25:17 Narrowing the focus to specialise in recruiting doctors27:40 Expansion into the local market and other specialities 28:39 Growth in team size and revenue38:22 Managing the resourcer-recruiter model44:26 Expansion into the general practice market45:21 Richard's role in the company46:20 The challenges of transitioning from doing the work to managing46:50 The benefits of participating in the Hoxo Personal Brand Academy47:16 Discovering the potential of LinkedIn48:13 The impact of LinkedIn on business49:07 Creating a unified language and methodology50:03 The Impact of Hoxo on content generation50:33 Generating placeable candidates52:29 Educating the competition52:58 The vision and future of the business53:24 Building a strong team and environment56:13 The journey and potential growth57:09 Seizing opportunities and driving success58:04 Understanding rotations in the healthcare sector59:16 Taking time off and reflecting on achievements01:00:42 Closing remarks and sponsor messageHoxo MessageReady to find 25+ warm leads within 7 days on LinkedIn?As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.But it can be different...If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.Over 5000 recruiters around the globe are following this process daily and the results have been amazing!You can have this too!Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJYIf you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (the creator of 20:10:5), you can join our free training course now!Get access to:4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the resultsThis course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!Get free access to the course once you’ve downloaded our guide.__________________________________________Episode Sponsor: UntappedSafe to say, last year was tricky for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically, your global talent will earn 30% more than their local benchmark, giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com

In this week’s episode, I’m joined by Jamie Reynolds, a man who’s held some impressive titles in his career but most notably was the Former CEO of PMP Recruitment, a part of the Cordant Group, COO of Halian, and most recently, CEO of The Recruitment Co. In this in-depth episode, he shares his journey from a 17-year-old trainee to his moves toward CEO. During his time at Cordant, he delivered multiple millions in profit through a company wide business transformation programme.Jamie is passionate about empowering people to think differently, and it’s inspiring to hear how he uses this mindset to deliver financial results!It’s not always smooth sailing, and it’s refreshing to hear someone speak so realistically about mental health and wellbeing. Jamie and I discussed the lessons he learned during the acquisition and merger of Halian and Staff Group, including the need for empathy and respect when making tough decisions like redundancies. One of the good guys in the recruitment sector, take notes- there is lots to learn!TakeawaysAcquisitions and mergers can create synergy and growth opportunities for businesses.It is important to ensure that promises of wealth creation are legally bound and fit for purpose.Driving results requires finding efficiencies, building culture, and galvanising people.Entrepreneurial skills can be applied to both large and small businesses.Mental health and well-being should be prioritised in the workplace.Chapters 00:00 Introduction02:20 Jamie’sackground and expertise 06:04 Transition from service sector to recruitment sector 07:20 Jamie's journey to CEO level10:38 Joining the Cordant Group12:59 Transformation within the Cordant Group19:04 Implementing transformational projects25:11 Managing multiple projects32:15 Turning around the business36:32 Transition to Group CEO40:56 Transformation during the pandemic43:46 Dealing with redundancies49:55 Role evolution and disposals52:06 Acquisition and merger of Halian and Staff Group53:31 Lessons learned from exits and transformations55:50 Success of PMP Recruitment56:42 Driving results57:08 Ability to work with both large and small businesses58:58 Offering growth, transformation, and coaching/mentoring01:00:37 Jamie's life and approach to work01:02:31 Importance of mental health and well-being01:04:06 Closing remarks and contact information__________________________________________Hoxo MessageReady to find 25+ warm leads within 7 days on LinkedIn?As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.But it can be different...If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.Over 5000 recruiters around the globe are following this process daily and the results have been amazing!You can have this too!Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJYIf you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (The creator of 20:10:5), you can join our free training course now!Get access to:4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the resultsThis course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!Get free access to the course once you’ve downloaded our guide.__________________________________________Episode Sponsor: VincereVincere’s portals are a quick-win solution for agencies in need of a no-code candidate and client portal. It’s your one-way ticket to attracting top-tier candidates and clients with everything they need in one place.Easily set up your candidate, client, and job portal straight within your Vincere account andconfigure it to your own brand and theme so it feels like you.You can publish jobs from Vincere’s Job Portal and sync them directly to your website in one easy click. You can also offer candidates a quick and easy job search interface, so it’s made easy for them to find their perfect role.And for your clients, you can offer them unique logins so they can access everythingthey need 24/7, so they can rate and review candidates and arrange interviews.Find out more on vincere.io/rag

In this week's episode, I was joined by Laura Clark, CEO of OA Group, who shares her journey of joining the family business and eventually taking over as CEO. She discusses the challenges and rewards of working with her mother and the lessons she learned from her entrepreneurial upbringing. Laura also talks about the growth and operations of OA Group, her early career in recruitment, and the negotiation process of buying out her mother's stake in the business.This episode highlights the importance of hard work, independence, and the drive to improve in the recruitment industry. Key takeaways Working with family in a business can be genuinely rewarding, but only with clear boundaries and communication. Growing up with an entrepreneurial parent can instil a strong work ethic and independence from a young age.Success in recruitment requires a genuine passion for the industry and a willingness to go the extra mile for clients and candidates.Taking over a family business involves careful negotiation and planning, with the support of external advisors and a clear vision for the future. Working with family can lead to better conversations and different perspectives.Creating a meaningful and sustainable business means focusing on growth, training, and offering employee opportunities.Balancing growth and fairness is essential for building a good business.Being open-minded and embracing change usually leads to innovation and success.Building a safe environment for feedback and ideas is crucial for business growth.Gender equality should focus on removing limitations and treating everyone as equals.Prioritising and being agile are vital in managing work and family life.Chapters00:00 Introduction to the RAG podcast00:58 Laura's journey and joining the family business03:18 Overview of OA Group05:15 Laura's early career and working with her mother08:06 Growing up with an entrepreneurial parent09:04 Laura's interest in business and entrepreneurship10:34 Joining Osborne Appointments16:11 Early days of recruiting and the types of jobs19:19 Balancing work and motherhood25:45 Progressing in her career and becoming a manager29:25 Realising her entrepreneurial ambitions31:19 Negotiating the deal to take over the business37:48 Taking ownership of the business43:34 Working with family and post-acquisition vision45:01 Creating a meaningful and sustainable business46:20 Balancing growth and fairness46:50 Key principles for a viable business47:48 Embracing change and being open-minded49:18 Seeking outside opinions and ideas50:14 Creating a safe environment for feedback and innovation53:02 The importance of in-person interaction in recruitment58:12 Gender equality and avoiding self-limitations01:02:48 Juggling work and family life01:07:45 The importance of prioritising and being agile__________________________________________Episode Sponsor: UntappedSafe to say, last year was tricky for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically, your global talent will earn 30% more than their local benchmark, giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com

On this week's show, I'm delighted to be joined by Josh Huggins, the founder of GS2, a global sustainability search recruitment firm headquartered in Basingstoke. The business is just over 18 months old, with eight employees. Josh shares his journey from being a professional footballer to starting his own recruitment business. After becoming the second-largest shareholder at Principal People he, alongside Simon Bliss, led the process of selling the business. He had to wait five years and faced many challenges before making the bold decision to leave and start GS2. TakeawaysNegotiating an exit from a previous company can be challenging, especially when it comes to non-compete agreements and investment decisions.Focusing on operational billing and setting high standards can help build a strong foundation for a recruitment agency.Investing in personal branding and leveraging platforms like LinkedIn can have a significant impact on client retention and business growth.Internal recruitment plays a crucial role in building a successful company and finding the best talent to drive growth.Having a clear vision and exit strategy can guide the long-term goals and direction of a recruitment agency.Chapters00:00 Introduction to the RAG podcast and guest introduction01:25 Josh Huggins' background and journey to starting GS203:20 Overview of GS2 and its divisions04:39 Target market and clients of GS206:02 The changing recruitment landscape and opportunities in a post-COVID world07:00 Josh's background in football and transition to recruitment10:46 Joining Principal People and the growth of the business16:28 Transitioning to a senior role at Principal People20:44 The process of selling Principal People and the challenges faced27:51 The decision to start GS2 and the challenges faced36:48 The attempted buyback of Principal People and the decision to start GS240:33 The exit from Principal People and the start of GS244:28 Naming and structure of GS245:23 Negotiating the exit and setting up GS247:39 Starting GS2 and building the team49:21 Returning to operational billing and setting standards51:15 Recruiting levels and service offerings52:08 Investing in personal branding and learning from Hoxo53:07 Changing the mindset of recruitment and staying connected with clients55:28 The impact of personal branding on revenue57:21 Bringing Tom Glanfield on board and internal recruitment01:00:15 Building GS2 with an exit in mind01:02:09 The vision for GS2 and future growth__________________________________________Hoxo MessageReady to find 25+ warm leads within 7 days on LinkedIn?As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.But it can be different...If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.Over 5000 recruiters around the globe are following this process daily and the results have been amazing!You can have this too!Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJYIf you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (The creator of 20:10:5), you can join our free training course now!Get access to:4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the resultsThis course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!Get free access to the course once you’ve downloaded our guide.__________________________________________Episode Sponsor: VincereVincere’s portals are a quick-win solution for agencies in need of a no-code candidate and client portal. It’s your one-way ticket to attracting top-tier candidates and clients with everything they need in one place.Easily set up your candidate, client, and job portal straight within your Vincere account andconfigure it to your own brand and theme so it feels like you.You can publish jobs from Vincere’s Job Portal and sync them directly to your website in one easy click. You can also offer candidates a quick and easy job search interface, so it’s made easy for them to find their perfect role.And for your clients, you can offer them unique logins so they can access everythingthey need 24/7, so they can rate and review candidates and arrange interviews.Find out more on vincere.io/rag

On this week's show I was joined by Owen Myers and Jenna Mackie, the founders of Mackie Myers. Mackie Myers is a specialist accounting and finance recruitment firm headquartered in London, two and a half years old with 14 employees. Since launching, the business has doubled revenue year on year and operated in a sustainable way!They've introduced a 4-day work week after 12 months, which has been hugely successful. And they are now looking at growing from 14 to 40 - 50 over the next few years. In this episode, we talk about:Their start-up story whilst navigating the challenges of the COVID-19 pandemic at the same timeBusiness planning basicsTransitioning to a four-day workweek and the benefits they’ve experiencedManaging client expectations and effective communication Balancing work and parenthood Returning to work after maternity leaveChallenges and successes of 2022Profit margins in the recruitment industryThe current state of the business and their future vision!For anyone who's listening, who wants to build a business in the future always right at the start of their journey, this one's gonna resonate because ultimately, these guys are two and a half years in, everything's fresh, everything's real, and they're making it work. Chapters00:00 Introduction to Mackey Myers02:20 Working together at Michael Page08:29 Leaving Michael Page and starting a new business12:38 Navigating the challenges of Covid-1919:40 Setting up Mackey Myers27:19 Hiring and scaling the business34:24 First year of Mackey Myers42:47 Lessons learned and balancing personal life45:42 Business planning basics46:43 Transition to a four-day workweek48:04 Benefits of a four-day workweek49:02 Operating model of a four-day workweek50:53 Managing client expectations52:20 Communication with clients54:07 Balancing work and parenthood55:34 Returning to work after maternity leave59:21 Challenges and successes of 202201:01:09 Profit margins in the recruitment industry01:02:29 Current state of the business01:05:06 Future vision for the business__________________________________________Episode Sponsor: RecruitHubOur trusted partner RecruitHub helps new founders launch their own recruitment businesses in the UK, US & UAE. The community is growing rapidly, with over 70 founders on the RecruitHub platform.Everything you need to launch your own recruitment business with ease.- Receive 100% of the fees you bill- Own full commercial control of your business and increase its value- Cutting-edge tech stack, from ATS to sales automation- No admin - they handle everything from company registration to contracts, to finance and support- No setup costs on the platform, no recurring fixed costs, and no surprise feesIf you're thinking of taking the next step in your career and want to discuss your business idea, please book a confidential chat with RecruitHub's team or learn more here: https://www.recruit-hub.com/uk-awareness/__________________________________________Episode Sponsor: UntappedSafe to say it’s been a tricky year for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically your global talent will earn 30% more than their local benchmark giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com

On this week's episode I was once again joined by Vincere, specifically their Head of Product, Kristy Gilham. This is a follow-up to the conversation we recorded back in September. In this episode, we focused exclusively on the product roadmap and the things that they're working on right now to improve for you, the customer. You’ll hear some interesting insights into how they decide on which products to put into action, and which ones to leave off the table. Despite the negative press post-acquisition, hopefully you're starting to understand that Vinny are still committed to the customer.They’re also almost exclusively focused on working with small to medium-sized recruitment agencies – which is so important! So whether you’re a boutique agency looking for a new CRM or a current Vinny customer, enjoy the episode, listen up, and take notes. TakeawaysVincere is committed to improving the user experience for small to mid-sized recruitment agencies.The product roadmap includes enhancements to the user interface, email functionality, and automation.Data security and compliance are top priorities for Vincere, especially when integrating with LinkedIn.The company is actively seeking customer feedback and engagement to shape the product development.Chapters00:00 Introduction to the RAG podcast00:57 Focus on the product roadmap02:25 Discussion on market conditions and plans03:23 Updates on product development06:40 Product roadmap for small to mid-sized market07:55 Improving UI and UX09:20 Improvements to velocity and data import tool10:20 Integration with LinkedIn and data security13:52 Payroll integration and expanding marketplace15:42 Revamping the scheduler for smaller agencies17:06 Improving email functionality and automation19:22 In-app training and product enablement21:43 Improving internal communication and knowledge sharing22:11 Introduction of workspace and AI functionality23:07 Adopting AI in Vincere25:03 Focus on improving system speed and security27:05 Addressing compliance and email functionality28:54 Marketing automation and marketplace mindset30:45 Engaging with customers and gathering feedback32:31 Prioritizing feature requests and engaging with customers35:23 Openness to customer feedback and engagement38:40 Closing remarks and contact information__________________________________________Hoxo MessageReady to find 25+ warm leads within 7 days on LinkedIn?As a recruiter, most of the working day is spent chasing people via cold outreach on LinkedIn.This method is super time-consuming and most people don’t reply because they simply don’t know or trust you.But it can be different...If you follow the process in this document you will hack the LinkedIn Algorithm in just 15 minutes per day and drive warm leads whenever you want them.A warm lead is a person who you can 100% guarantee knows who you are, and what you do and has shown interest in you and/or your services in the past 48 hours.Over 5000 recruiters around the globe are following this process daily and the results have been amazing!You can have this too!Access the Hoxo 20:10:5 guide here: https://bit.ly/3PLjaJYIf you’d prefer to consume this information directly from our Co-Founder & CEO Sean Anderson (The creator of 20:10:5), you can join our free training course now!Get access to:4 bite-sized training videos that can immediately help you boost business on LinkedInExclusive access to Hoxo 20:10:5 warm leads tracking templateFree support from the Hoxo team to help you implement the process and get the resultsThis course is part of the hugely successful Personal Brand Bootcamp which has seen over 5000 recruiters graduate and drive millions of warm leads and £££ in revenue as a result!Get free access to the course once you’ve downloaded our guide.__________________________________________Episode Sponsor: VincereVincere’s portals are a quick-win solution for agencies in need of a no-code candidate and client portal. It’s your one-way ticket to attracting top-tier candidates and clients with everything they need in one place.Easily set up your candidate, client, and job portal straight within your Vincere account and configure it to your own brand and theme so it feels like you.You can publish jobs from Vincere’s Job Portal and sync them directly to your website in one easy click. You can also offer candidates a quick and easy job search interface, so it’s made easy for them to find their perfect role.And for your clients, you can offer them unique logins so they can access everything they need 24/7, so they can rate and review candidates and arrange interviews.Find out more on vincere.io/rag

Today I was joined by Dan Moussa and Kevin Warner, the founders of Telesca. Telesca is an 11 month old recruitment business headquartered in Brisbane with a completely unique model. These guys recruit in the energy and sustainability space and in a short space of time they’ve built a business with the following100% retained (30% upfront / 70% on success)Productised model with clear pricing and delivery structureUtlisation of Offshore experienced recruiters in Philippines.Soon to be 11 staff, every member of the team has 7+ yrs of experience In 11 months, they've generated over 7 figures but most importantly, they’ve done it in their own way!In this episode, we talk aboutHow they metHow they started the businessWhy they started the businessHow they have achieved the 4 steps above!We really go into detail about this model because I genuinely think it's amazing. I mean, it's super profitable, super scalable and sustainable as well, win win!You don’t wanna miss this!__________________________________________Episode Sponsor: RecruitHubOur trusted partner RecruitHub helps new founders launch their own recruitment businesses in the UK, US & UAE. The community is growing rapidly, with over 70 founders on the RecruitHub platform.Everything you need to launch your own recruitment business with ease.- Receive 100% of the fees you bill- Own full commercial control of your business and increase its value- Cutting-edge tech stack, from ATS to sales automation- No admin - we handle everything from company registration to contracts, to finance and support- No setup costs on the platform, no recurring fixed costs, and no surprise feesIf you're thinking of taking the next step in your career and want to discuss your business idea, please book a confidential chat with RecruitHub's team or learn more here: https://www.recruit-hub.com/uk-awareness/__________________________________________Episode Sponsor: UntappedSafe to say it’s been a tricky year for the recruitment sector globally. Many have had to operate through uncertain times, making tough calls and streamlining where possible.However, accessing lower-cost resources internationally has proven to be the 2023 cheat code for business performance. But anyone who has tried it knows it’s not easy to get right. That’s where Untapped comes in. Untapped is one of the hottest companies in the market right now, helping agencies in the UK, US, Middle East and Australia transition to the new world, leverage elite remote individuals and even build whole offshore sourcing and recruiting teams. They source from the most exciting talent pools on the planet for recruitment staff and embed elite talent into your company to improve diversity, productivity and the cost of your teams. Your UK team will also love the help with some of the repetitive, time-consuming work that lands on their desk, improving their job satisfaction. They put around 3000 candidates per month through an intense 4-stage interview and online testing process to find the top 1% and secure these people roles in UK agencies doing research, marketing, finance, sourcing, end-to-end recruiting, coordination and account management. All candidates are benchmarked against UK competency frameworks and are tested for the highest level of communication and language skills.  It’s a simple process: You pay a deposit to kick off the search, they provide a candidates shortlist in 14 days.  You can also put people through your own process and then hire perm or on a freelance basis, depending on your needs. They are totally transparent with salaries. Typically your global talent will earn 30% more than their local benchmark giving you high levels of motivation and work ethic, but you’ll still pay 70% less than a UK equivalent support. It’s a no-brainer to complement existing teams to handle surplus demand or to ease cost pressures. If you’re not using this time to rip up your business model and rebuild it with global resources, you are going to fall behind those that do. Due to demand and capacity restraints, they are operating a waiting list at the moment, so be quick to get in touch: www.tryuntapped.com