Letting & Estate Agent Podcast

Is the Modern Method of Auction a Scam? Here's the Truth! In this eye opening episode, Dan Marsden, property expert and auctioneer, takes a critical look at the modern method of auction and its impact on property sales. He explains why this approach may not be the best choice for your clients, particularly when dealing with unmodernised properties, and how it could ultimately lead to missed opportunities. Dan dives into why the modern method, often marketed as a quick and convenient option, may actually be rewarding failure, with agents and platform providers benefiting when sales fall through. He also highlights the stark contrast with traditional auctions, which offer more certainty, transparency, and a legally binding commitment from buyers. If you’re an estate or letting agent looking to ensure the best outcome for your clients, this is a must listen. Tune in and share your thoughts in the comments below!

UK PROPERTY MARKET WEEKLY UPDATE — Week 26, 2025 Welcome to the 26th UK Property Market Stats Show of 2025 — your go-to weekly YouTube ‘TV Show’ on the UK property market. This week, I’m joined by Kristian Stott, as we unpack the key headlines from the 26th week of 2025, ending Saturday 6th July 2025 ▶️ Watch on YouTube:
 https://youtu.be/k2OUVfgAIcg 🔍 Key Market Stats – Week 26 of 2025 ✅ Listings (New to Market)
36,900 new listings this week (Up from 36.7k last week)
YTD listings are 4.7% higher than 2024 YTD and 7.7% above the 2017–19 YTD average
(968k YTD vs 924k in 2024) ✅ Price Reductions
27,500 reductions this week (Up slightly from 26.7k)
That’s 1 in 7.1 homes on the market being reduced monthly (14.1%)
For context:
• 14% in June & 13.4% in May
• 12.1% average in 2024
• Long-term 5-year average: 10.6% ✅ Sales Agreed
26,600 homes sold STC this week (↓ from 27.5k last week)
YTD agreed sales:
• 7.7% up on 2024 (691k vs 641k)
• 15.6% up on pre-Covid average (600k in 2017–19) ✅ Sell-Through Rate (May, in arrears)
15.3% of properties on the market went SSTC in June
That’s up from 16.1% in May
2024 average: 15.3%
8-year average: 17.9% ✅ Sale Fall-Throughs
6,664 fall-throughs last week (from a 496k SSTC pipeline)
Fall-through rate as % of gross sales: 25.1% (up from 23.7% last week)
Slightly worse than the long-term average of 24.2%, yet far below post-Truss chaos levels (40%+) ✅ Net Sales
19,900 net sales this week (↓ from 21.0k last week)
Weekly average for 2025: 20k
 YTD Net Sales:
• 529k in 2025
• +5.7% on 2024 YTD (500k)
• +10.7% on 2017–19 YTD (478k) ✅ % Chance the Home will Sell June stats showed 49.1% of UK Homes that left the estate agents books in June 2025, exchanged contracts (ie the agent got paid and the home moved on completion), the remaining 50.9% left Estate Agent books, unsold and homeowner staying in their home. NB - this June stat will change throughout July as more dates comes through. ✅ Stock Levels (For Sale and Sales Pipeline) - 1st of the Month 758k homes on the market at the start of June - 8.3% higher than July 2024 496k homes in Estate Agents sales pipelines - 4.9% than than July 2024 ✅ House Prices (measured by £/sq.ft) £346.45/sqft on Sales Agreed in June 2025 - 2.46% higher than June 2024 and 1.48% higher than June 2022. ✅ Rental Stats June 2025 with an average rent of £1,826 pcm (June ’24 figure £1,758) ✅ Local Focus: Cleethorpes & Grimsby

Is Stamp Duty Freezing the UK Property Market? A Candid Conversation with Toby Leek Is stamp duty holding back buyers and slowing the market? In this no nonsense chat, we sit down with Toby Leek, President of NAEA Propertymark, to unpack the real impact of stamp duty on the UK housing market. Toby draws on years of experience across London and Surrey to explain why many homeowners are thinking twice about moving, simply because of the cost. He shares first hand insight from clients, explores whether the current system is fit for purpose, and discusses alternative approaches that could help get the market moving again. From council tax reform to land value ideas, Toby doesn’t hold back. If you're working in sales, lettings or property management, this is a conversation you’ll want to hear. The stamp duty debate affects everyone in the chain, so don’t miss it. Listen now and let us know your take in the comments.

Perfectionism Is Holding Your Agency Back, Here’s What to Do About It! Are you constantly tweaking your marketing, rewriting your listings, or putting off launching that new idea until it’s “just right”? You’re not alone, and it might be doing more harm than good. In this refreshingly honest conversation, we speak with Mal McCallion, the man behind Zoopla, PrimeLocation, and ModelProp, about how the drive to be perfect almost derailed his career, and why letting go can actually move your agency forward. Mal opens up about the mindset that changed everything: embracing progress over perfection. From handling client feedback to making smarter decisions faster, this episode is packed with practical advice for estate and letting agents who want to grow without burning out. If you’ve ever held back from trying something new, whether it’s AI tools, video marketing, or a bold idea, this is the wake up call you didn’t know you needed. 👉 Listen now, leave a comment, and tell us; what’s stopping you from just getting started?

Is Self Employment the Future of Estate Agency? Insights from Ian Preston. The property market is evolving, and self employment in estate agency is fast becoming a key trend. But is it truly the future? In this episode, Ian Preston, who successfully transitioned his agency to a self employed model, shares his valuable insights on how this shift, combined with the rise of AI, is transforming the industry. Ian explains how the latest AI systems are helping self employed agents handle tasks like prospecting and listing management, making their job easier and more efficient. He also dives into the financial benefits of adding self employed agents to your agency model, without the need for a full conversion. The cultural shift that comes with this change is key, and Ian highlights the importance of creating a supportive environment where agents feel part of a team, even as they work independently. This is a must listen for anyone in the property market, whether you’re looking to move towards self employment or simply exploring the possibilities. Listen now to learn more and share your thoughts in the comments!

Sales vs Lettings: Why the Divide? Estate Agency Truths with Tracey Thompson! What’s really behind the tension between sales and lettings teams? In this straight talking interview, we’re joined by Tracey Thompson, who spent 21 years at the sharp end of the UK property market as Head of Trading for national estate agency chain Hunters. She now works with agents and business owners across the country, helping them understand themselves and their teams better, and finally get results that stick. Tracey shares honest reflections on the internal battles that hold agencies back, why sales and lettings still struggle to collaborate, and what needs to change to build a stronger, more profitable business. With decades of leadership experience, she offers practical advice grounded in real agency life, not management theory. If you’ve ever wondered why your departments don’t pull in the same direction, this conversation will hit home. Listen now and let us know where your agency stands, divided or united?

Estate Agent Valuations: The Biggest Lie in the UK Property Market In this eye opening episode, property market commentator Dan Marsden uncovers the uncomfortable truth about estate agent valuations and why they might be the biggest lie in UK estate agency today. Are you guilty of overvaluing properties just to win instructions? If so, you're not alone, but it's a practice that can have serious consequences for both your reputation and your clients’ expectations. Dan reveals why so many agents overprice properties to secure business, only for them to end up with price reductions weeks later. He also addresses the shocking statistics about the success rate of property sales, exposing how many agents are failing to deliver. With the public’s trust in estate agents at a low point, it’s more important than ever to rethink how you approach valuations and sales. If you’re ready to challenge the status quo and improve the way you do business, this episode is a must listen. Drop your thoughts in the comments, do you agree with Dan’s take? Let’s discuss!

Is Ethical Overvaluing Really Ethical? | Rob Graves Discusses the Paradox of Pricing in Estate Agency. In this interview, Rob Graves, former estate agent and now a leading estate agency coach, tackles the controversial subject of ethical overvaluing. While many agents may feel pressure to overvalue properties to secure listings, Rob challenges the practice, arguing that even when it's done with good intentions, it can harm sellers in the long run. Rob dives into the consequences of overpricing homes, including the increased risk of falling through and the impact on achieving the best price. He also discusses the subtle balance between motivation, fear, and price when setting a property’s value and how it influences decision making in the market. With years of experience, Rob also sheds light on the differences between corporate estate agents and self employed agents when it comes to vendor management. If you’re looking to build a sustainable, profitable estate agency business without compromising ethics, this is a must listen!

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 25th UK Property Market Stats Show of 2025, your go to weekly ‘TV show’ on the UK Property Market on YouTube This week, I’m joined by Verona Frankish, boss lady of Yopa, as we delve into the key property market headlines for 25th week of 2025 ending on the 29th June 2025. The YouTube Show https://youtu.be/wIz4xxwfdes ✅ Listings (New Properties on the Market) 36.7k new listings this week (last week 37.7k) YTD still 5% higher than Week 25 of 2024 YTD and 7.6% higher YTD compared to 2017/18/19. (9301k Listings YTD 2025 vs 889k YTD 2024) ✅ Price Reductions (% of Resi Stock) 26.7k Price Reductions this week (last week 26.8k) Monthly Run Rate in reductions - 1 in 7.1 of Resi Sales stock per month is being reduced (which represents 14%)) …13.4% the month before For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 27.5k UK homes sold STC this week (last week 28.3k) YTD - The number of Sold STC Resi homes are 8% higher compared to 2024  (664k Sales agreed YTD 2025 vs 615k YTD 2024) and 15.6% higher than 2017/18/19 YTD levels (575k). ✅ Sell-Through Rate (Monthly in Arrears) (Month in Arrears) May’s sale run rate of 16.1% of Resi stock sold stc (ie 16.1% of Estate Agents properties on the market went sale agreed). 15.36% last month 2024 monthly average: 15.3%. Long term 8 yr average: 17.9%. ✅ Sale Fall-Throughs 6,529 Sale fall-thrus last week from Resi Sale Sales Pipeline of 479k UK homes sale agreed (sold stc). Another method is that week’s sale fall thrus as a % of gross sales that week. This week, that is 23.7% (last week 23.2%). That is below the 7-year average of 24.2%, and well below the 40%+ levels post-Truss Budget (Autumn 2022). May’s figure 5.84% of sales in the UK agents pipelines fell thru. For comparison, April ’25 - 5.51%. 2024 average: 5.36%. (June’s figures to follow next week) ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 21k net sales this week (21.7k last week), compared 2025 weekly average of 20k. 509k Net sales 2025 YTD total is still 6% higher than compared to 2024 YTD (480k) and 11.1% higher than YTD 2017/18/19 (458k). Local Focus this week Mansfield Graphs Available for use in free valuations / internally. Please dont publish these on social media without my OK. Reason - my fee paying clients use them - so its not fair on them https://we.tl/t-9kstQ6PoRl

Why Online Reviews are a Game Changer for Estate Agents. In the fast paced property market, standing out from the competition is crucial. Online reviews could be your secret weapon, yet many estate agents still aren’t using them to their full potential. In this episode, marketing expert Reena Patel explains why reviews are so important for building trust and how you can harness their power to grow your business. Reena highlights that just like the thank you cards you'd display in your office years ago, customer reviews should never be ignored or tucked away. Whether it’s on Google, Facebook, or Trustpilot, reviews are a direct reflection of your service, and responding to them shows you care about your clients' experiences. Timing is key, though. Ask for feedback when your customers are happiest, and you’ll see better results. Reena also shares how you can automate the process, so collecting reviews doesn’t eat into your busy day. It's all about making those reviews work for you, creating positive momentum for your business. If you want to build your brand’s reputation and attract more clients, this episode is a must listen. Be sure to like, comment, and share your thoughts!