The Edge of Work

Charlene Li is an Entrepreneur, Consultant, Best-Selling Author and Keynote Speaker. As a longtime expert in studying emerging technologies and their impacts on society, business and leadership, Charlene has a keen eye for what’s new and next and it’s implications for business.In this episode, Charlene shares her insights on AI, emphasizing its role in commoditizing knowledge and fostering innovation. They delve into the challenges of digital transformation, comparing it to past shifts driven by social media. Charlene also offers insight into where she is seeing organizations make progress in incorporating AI into their work, and highlights the importance of how leaders can think about leading during uncertain and evolving times. LinksLinkedIn Profile: https://www.linkedin.com/in/charleneli/Website: https://charleneli.com/

Dr. Alison Fragale is a Professor at UNC Kenan-Flagler Business School, a Keynote Speaker, and Author. She is the author of the newly released book Likeable Badass: How Women Get the Success They Deserve. A longtime researcher and expert in negotiations, influence and power dynamics, Alison’s book takes aim at helping women understand both the science and stories behind these topics to help women achieve their goals.During our conversation Alison  explores the complex dynamics of power, status, and gender in the workplace. She also shares  practical strategies for navigating these challenges, enhancing influence, and becoming both assertive and warm—a “likeble badass.” Links:Website: www.alisonfragale.comNewsletter: https://alisonfragale.substack.com/Book: https://www.penguinrandomhouse.com/books/712677/likeable-badass-by-alison-fragale-phd

Christopher Lind, is a Chief Learning Officer, and the writer of the Future-Focused Newsletter and host of the Future-Focused Podcast. A longtime leader in the learning and development profession, Chris has a keen understanding of the intersection of business, technology and workers, and its implications for the learning profession.In this conversation, Chris discusses the importance of finding purpose in any job, the changing landscape of learning and development, the role of a Chief Learning Officer, and the impact of artificial intelligenceI on work. Christopher emphasizes the need for intentional relationship building, self-reflection, and understanding the context of employees' work experiences. He also encourages leaders to recognize the value and potential of every individual in their organization.Links:LinkedIn Profile: https://www.linkedin.com/in/christopherlind/Website: https://christopherlind.substack.com/ 

Megha Bansal Rizoli is a Senior Director at Jobs For the Future (JFF). In her role, Megha spends her time working with employers to help them build and adopt new and inclusive talent practices that create quality jobs and career mobility for more workers. During our conversation, Megha dissected what makes an Impact Employer and why they are so critical in today’s workplace. Megha also spoke about the Impact Employer Model that she and her team at JFF have developed to help organizations build more inclusive talent practices, including sharing details of the building blocks that Impact Employers can focus on, examples of inclusive talent practices, as well as insights into how Megha and her team at JFF using the Impact Employer Model to help organizations invest in their talent to grow their business.LinksJFF Impact Employer Website: https://www.jff.org/idea/impact-employer-model/ Impact Employer Summit: https://horizons.jff.org/iesMegha's LinkedIn: https://www.linkedin.com/in/mpbrizoli/

Sarah Tilley is the SVP of Talent Acquisition and Management at ServiceNow. With an organization that has over 24,000 employees across 74 different countries, Sarah and her team are focused on delivering a holistic talent strategy that supports employees across the entire talent lifecycle.During our conversation, Tilley spoke about how she and her team are thinking about a holistic and integrated talent strategy ranging from talent acquisition through succession planning and mobility. Tilley also shared how she and her team are thinking about delivering a talent strategy with respect to key trends around artificial intelligence and skills, as well as the importance of supporting employee career development through enabling strong people managers. 

In this episode, Al Dea sits down with Emily Lin, Chief Learning Officer at MasterCard, and Shannon Custard, Global Head of Learning for IKEA, to discuss the latest research from CLO Lift, an organization of Learning leaders from global organizations focused on advancing the learning and development (L&D) profession. During the conversation, Emily and Shannon share their aspirations for collaborating on CLO LIFT, as well as digging into their research on securing and demonstrating the value of time, and navigating the evolving landscape of skills. Emily and Shannon share practical insights and strategies to help L&D leaders drive organizational impact and foster a culture of continuous learning in today's fast-paced work environment.LinksEmily Lin’s LinkedIn: https://www.linkedin.com/in/emilyylin/Shannon Custard’s LinkedIn: https://www.linkedin.com/in/shannoncustard/The Learning Forum: https://thelearningforum.org/CLO Lift Research: https://learningforum.substack.com/

Bruce Feiler is Best-Selling Author of multiple books. Today, he joins Al on The Edge of Work to talk about his most recent book The Search: Finding Meaningful Work in a Post Career World. During this conversation, Bruce shares his own perspective on how the world of work is changing, and how the very definition of a career is changing in a world of work that is non-linear. Bruce also shares his perspective on the importance of finding meaningful work, the various types of “jobs” people have and why most people actually have more than one job, and his own perspective on the role that leaders play in fostering a work environment that unlocks the potential and purpose of each employee.Links:Website: https://www.brucefeiler.com/Newsletter: https://brucefeiler.substack.com/

The Edge of Work has been exploring the role of the manager as well as the emphasis on manager development throughout its three seasons. During this episode, Al will cover:Why the manager is back in the spotlightThe challenges that managers face in today’s workplaceHow to Reimagine The Role of the ManagerSome best practices for developing managers fit to lead in today’s workplaceLinks:https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/stop-wasting-your-most-precious-resource-middle-managersKameko Leung and Aspiring Managers: https://podcasts.apple.com/cz/podcast/the-changing-landscape-of-talent-development/id1378433981?i=1000626064591&l=cs HBR Article: https://hbr.org/2023/11/reimagine-your-managerial-pipeline

Note: This is a reply of a popular episode from 2023.Nick Holmes is the Head of Career Experience at Fishawack Health, a healthcare organization based in the United Kingdom. As the head of Career Experience, Nick’s role is to build an organization that not only attracts great employees, but develops them, retains them and provides them opportunities to grow so they can contribute to Fishawack Health. Upon taking the role, Nick had a bold mandate, which was to develop and implement a new strategy around career development and the transformation to enable it so Fishawack Health could compete for top talent in a very competitive labor market.During this conversation, Nick spoke about the “why” for going under this massive transformation. Nick also shared some of the feedback that employees provided on the new programs, technologies and pathways, how they were able to change the culture and behaviors around career development in “drumbeats, not lightning bolts.”Nick also spoke about how the various technologies and programs that were a part of the transformation engage and interact with employees, Nick’s own learnings to date from leading the transformation, as well as his advice to others who are thinking about developing and implementing a career development strategy for their organization.Links: Nick’s LinkedIn profile: https://www.linkedin.com/in/nickholmeslandd/Profile on Fishawack Health: https://fuel50.com/2022/11/talent-experience-fishawack-health/ 

Note: This is a reply of a popular episode from 2023Dr. Gabriella Rosen Kellerman is the Chief Innovation Officer for BetterUp Labs, as well as the Co-Author of the book Tomorrowmind: Thriving at Work, Now and In an Uncertain Future. As a psychologist, Gabriella has studied the workplace and works each day in her role to help envision and create a better world of work.During our conversation Gabriella spoke about the history of work back from the hunter-gather days until present day, as well as the challenges that leaders and employees face in navigating a constantly changing and evolving world of work. Drawing on the concepts, research, and ideas, from her book as well as from her work at BetterUp Labs, Gabriella provided us with some ideas about the key skills that leaders and managers should both develop in order to lead effectively in today’s world of work, and how they can help their employees navigate the complexities and uncertainties of a constantly changing workplace, ranging from navigating uncertainty, mattering and purpose, and developing social connection regardless of location.LinksWebsite: https://www.gabriellarosenkellerman.com/Gabriella’s LinkedIn: https://www.linkedin.com/in/grkellerman/Al’s Linkedin: https://www.linkedin.com/in/itsaldea/Book: https://www.simonandschuster.com/books/Tomorrowmind/Gabriella-Rosen-Kellerman/9781982159764