
Shannon Waller's Team Success
Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
Latest episodes

Apr 7, 2022 • 1h 1min
Collaboration Case Study: Justin Breen and Mark Fujiwara of BrEpic Network
In some ways, Mark Fujiwara and Justin Breen couldn’t be less alike, and this makes for a perfect collaborative partnership. (Together, they’ve built a network that helps other entrepreneurs establish connections like theirs.) Listen in as Shannon walks them through a range of profiles that explain why their differing talents and shared values line up so well—demonstrating how you can use these systems as incredibly powerful teamwork tools.

Mar 24, 2022 • 11min
Don’t Burn Bridges
When someone leaves your company, that’s it, right? Once they’re out the door, the relationship’s over. Or is it? In this episode, Shannon talks about the advantage of keeping an abundance mindset and remembering that, as Dan Sullivan says, “People do things for their reasons, not for your reasons.” She explains how handling endings graciously can turn your ex-clients and former team members into enthusiastic ambassadors for you out in the world.

Mar 10, 2022 • 41min
The Visionary’s Visionary: Dan Rogers
Serial entrepreneur Dan Rogers knows his place: the future. Whether he’s a week, a month, or a year ahead in creating the vision of an organization, he knows he needs collaborative partners to send insights back to—people with the talents and perspectives to make his ideas real in the present. In this episode, Shannon and Dan talk about how to mesh vision and teamwork, and Dan shares how he uses a few of his favorite Strategic Coach tools.

Feb 28, 2022 • 14min
Establish And Protect Your Time Boundaries
“Distributed work” and “work-from-home” have turned our lives into an endless game of attention span Whack-A-Mole. So in this episode, Shannon explains why it’s so important to take charge of your own time and attention—giving yourself protected periods to think, to produce, and to unwind. She walks you through Strategic Coach’s Entrepreneurial Time System and shares some specific practices she uses to stay creative instead of reactive.

Feb 10, 2022 • 58min
The Right Assistant Is A Superpower, with Ryan Cassin & Steven Neuner
Many entrepreneurs agonize over hiring an executive assistant and put it off as long as they can, despite knowing that their growth and freedom depend on it. That’s where Ryan Cassin and Steven Neuner’s company Superpowers (superpowershq.com) comes to the rescue, custom matching successful entrepreneurs with the right work-from-home, U.S.-based executive assistant. In this episode, Shannon finds out how Superpowers attracts, trains, and pairs assistants with entrepreneurs and what it takes for a business leader to empower someone else to lead them so that they’re free to be the boss.
Free Strategic Coach download for executive assistants: “My Top Teamwork Tips” by Nicole Pitcher

Jan 26, 2022 • 15min
How To Keep Great People
In The Strategic Coach® Program, entrepreneurs discover that they have a lot more freedom than they’d imagined. But that’s true for the team members in an entrepreneurial business too. In this episode, Shannon describes “The Four Freedoms” that are the key to finding and keeping really great people.

Jan 20, 2022 • 46min
Culture Is The Leader’s Choice, with Jaime Taets
Jaime Taets defines a positive company culture as a place where people leave every day better than when they came in—and she has the measurements and tools to help businesses create that culture. Hear how she fosters leadership and the other L-word (yes, love) to inspire loyalty and stellar results at a time when millions are quitting their jobs.
Bonus: Get Jaime’s free “Culture Guide,” a great resource to understand the importance of culture and a tool to improve it: http://keystonegroupintl.com

Jan 13, 2022 • 13min
Attracting Talent With Marketing
Are you looking for new and better ways to attract great talent to your team? In this episode, Shannon shows you how to take the capabilities you already use with your clientele and apply them to attract phenomenal new team members. This is crucially important now, during the current “Great Resignation,” when employees have a lot of choice about whom to work with. Using the approach Shannon outlines, you’ll create a compelling opportunity for right-fit hires that really distinguishes you from others, who are still communicating in outmoded terms like “jobs” and “roles.”

7 snips
Jan 6, 2022 • 28min
Meet Your Newest Teammate: AI, with Evan Ryan
It’s not that team members don’t want to do hard work—they do. But they want to do meaningful hard work. This is where AI can help—not as a buzzwordy technological magic wand, but simply as a teammate whose specialty is taking on the repetitive, time-consuming tasks that prevent people from making their best contribution and feeling fulfilled in their work. In this episode, Shannon talks to Evan Ryan, who loves “electrifying” companies by using AI to automate boring tasks. Evan explains the mindset that will make AI useful to you, provides real-world examples of companies that have used it to exponentially multiply their results, and shares some helpful AI applications you can get started with right now.

Dec 23, 2021 • 13min
Betting On Yourself
Do you bet on yourself? How can you know what’s the best bet for your capabilities, skills, and mindsets? In this episode, Shannon shares some great tools for getting to know yourself better, and some powerful questions to ask, so you can determine which opportunities offer the biggest payoffs for your unique qualities.