
Shannon Waller's Team Success
Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
Latest episodes

Sep 20, 2017 • 9min
How To Hire Partners, Not Employees
“I’m always looking for a partner, not an employee.” In this episode of The Team Success Podcast, Shannon Waller discusses the difference between hiring an emotional partner who is invested in your end results as opposed to someone who’s just fulfilling a task—and why it all comes down to mindset.

Sep 7, 2017 • 19min
Why “Great Job” Isn’t Always Great Acknowledgment
Acknowledgment is underrated—it’s free, and it’s one of the best ways to expand the confidence and commitment of your team members and the value they contribute. In this episode of The Team Success Podcast, Shannon Waller shares what really great acknowledgment looks like when it’s done well.

Aug 21, 2017 • 20min
Letting Go To Grow
Firing isn’t easy. Sorting out personnel issues can be one of the most difficult parts of growing a business—our empathy and loyalty get in the way. In this episode of The Team Success Podcast, Shannon Waller shares tips on how to get really good at letting go.

Aug 11, 2017 • 26min
Is It Time For “Multiplication By Subtraction”?
Situations with team members aren’t always black and white, so how can you tell when someone really isn’t a right-fit for your company? In this episode of The Team Success Podcast, Shannon Waller discusses scenarios that signal it’s time for you to subtract to multiply.

Jul 25, 2017 • 37min
An Interview With Jeff Van Straten: An Entrepreneur’s Experience Of Using “Multiplication By Subtraction”
When good people are the wrong fit for your company—let them go. In this episode of The Team Success Podcast, Shannon Waller talks to Jeff Van Straten about trusting your gut and Jeff’s real-life experiences of using “Multiplication By Subtraction” to build better teams.

Jul 11, 2017 • 16min
Clues You’re Dealing With A Wrong-Fit Team Member
Are you holding on to a team member you know you’ve outgrown? In this episode of The Team Success Podcast, Shannon Waller goes deep on clues to look for when a team member is doing more harm than good in your organization—and why you need to take action right away.

Jun 22, 2017 • 1h 5min
Author Interview With The Collaborative Way Specialists
Regardless of what stage of growth your company’s in—how you communicate and collaborate is fundamental to reaching new levels of success. In this episode of The Team Success Podcast, Shannon Waller and Collaborative Way experts discuss miscommunications and miscues.

Jun 12, 2017 • 13min
Protect Your A-Players
Are you taking your A-players for granted? In this episode of The Team Success Podcast, Shannon Waller talks appreciating and protecting your A-players and the negative impact C-players can have on your team.

May 29, 2017 • 0sec
Why We Don’t Take Action
What happens when you keep team members on board who are no longer thriving in your organization? In this episode of The Team Success Podcast, Shannon Waller discusses the positive impacts of saying goodbye to wrong-fit team members.

May 16, 2017 • 57min
An Interview With Amy Bruske
Amy Bruske, co-author of Business is Business: Reality Checks for Family-Owned Companies, knows exactly what it takes to uphold a family business. In this episode of The Team Success Podcast, Amy and Shannon Waller discuss why family businesses are a unique type of team.