Joseph A. Michelli shares insights on customer experience, communication skills, and organizational values. He emphasizes human interactions, emotional connections in customer service, and lessons from companies like Starbucks and Zappos.

Scholar Jort de Vries discusses the integration of knowledge in Marine Spatial Planning and maritime development. Topics include challenges in maritime planning, behavior change for marine conservation, knowledge management in spatial planning, and the economic implications of research in knowledge management.

Jamie Muskopf, with extensive leadership in technology and knowledge strategy, discusses cultural assimilation in Hawaii, Montessori education, and the evolution of knowledge leadership. She emphasizes the integration of indigenous knowledge with formal education for societal progress and promotes connection through shared human experiences.

Paul Corning discusses the power of retrospection and collective valedictory messages, emphasizing the importance of sharing impactful stories and knowledge. The podcast explores the influence of visual communication, extracting tacit knowledge, and empowering knowledge sharing through digital tools and podcasting.

A quality compliance expert discusses the importance of sharing knowledge and leading from any position. The podcast delves into authenticity, continuous learning, and exploring new directions. It also explores creative problem-solving, taking risks in knowledge leadership, and emphasizing appreciation in remote work environments. The human element in knowledge management and leadership is highlighted, emphasizing the value of human interaction.

Maggie Starkey, an accomplished Knowledge Management Specialist, discusses the importance of knowledge sharing in manufacturing companies and the challenges they face. She emphasizes the significance of collaboration and communication within organizations and highlights the role of qualitative metrics in measuring knowledge transfer. The advantages of small group interactions for learning and the impact of knowledge loss on companies are also explored.

Dr. Leila Lunguleac-Bardasuc, a strategist and educator in digital transformation and marketing strategy, discusses her 'Strategy of Kindness' which focuses on positive culture, collaboration, and trust. They explore the benefits of a devil's advocate and the six thinking hats method, as well as the importance of sustainability and soft skills in the manufacturing sector. The metaphor of 'sharpening the knife' is used to explain the strategy, and the importance of recharging and regeneration in organizations is highlighted. The podcast also delves into changing workforce expectations and the role of knowledge management.

Dawn Brushammar, a knowledge management professional, discusses the connection between knowledge management and library skills, the organic approach to leadership and culture in her organization, the growth of a consulting firm, the importance of librarians in knowledge management, and striking the balance between standardization and creativity in business intelligence.

Daniel Ranta, with 25+ years of experience in creating and implementing strategies, discusses the importance of a can-do attitude, tacit knowledge in organizations, promoting knowledge sharing, proving something already proven, and building knowledge flows through cross posting. He also mentions the 'Because You Need to Know' podcast as a potential sponsorship opportunity.

Larriza Thurler, an Information Science PhD and Knowledge Management Consultant, shares her experiences and vision for the future of knowledge sharing. She discusses her work with the United Nations in empowering women in the private sector. She also explores the creation of a multicultural knowledge management interface and the potential of AI-generated software to eliminate biases. Additionally, she emphasizes the importance of critical thinking and kindness in human-machine interactions and the power of kindness in fostering meaningful relationships.